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FORM “A” Tender No. CRWS/BPL/RRWI/Hostel/2015/20 Dated 23.02.2016 (For Works and supplies of Materials costing above Rs. 10,000)

West Central Railways

Mechanical Department

Coach Rehabilitation Workshop, Bhopal.

Regulation for Tenders & Contracts

Conditions of Tender and

Schedule of Rates & Quantities for

DRY & WET SWEEPING, GARDENING OF ALL O4 SERVICE BUILDING AND

MESS FACILITY AT HOSTEL & ORH. WATCH & WARD DUTY OF 03 SERVICE

BUILDING & OPERATION OF CRECHE FOR CRWS/BPL.

i) Total cost of work : Rs. 3260850/-.

ii) Quantity of work : 24 Months.

iii) Last date of sale of tender form : 29.03.2016 up to 16.00 Hrs.

iv) Last date of submission of tender : 30.03.2016 up to 15.00 Hrs.

v) Tender opening date and time : 30.03.2016 at 15.15 Hrs.

vi) Earnest Money : Rs. 65,217/- Only.

vii) Cost of tender document : Rs. 3000/- (Rs. Three Thousand only).

Viii) Tender forms are available in the office of Chief Workshop Manager, Coach

Rehabilitation Workshop, Nishatpura, Bhopal. Detailed Information about tender

and tender form is available at website www.wcr.indianrailways.gov.in ;

www.tenders.gov.in and tender notice at notice board of CWM, CRWS, Bhopal’s

office.

ix) Pre-bid meeting on 10.03.2016 for the proper assessment of scope of work, various

compliances on mandatory Rules, better understanding of special terms and

conditions of the contract a pre-bid meeting to be conducted on 10.03.2016 at

11.00 hrs. at meeting hall of Chief Workshop Manager office. All interested

tenderers can be participate in the pre-bid meeting. Any ambiguity or claim after

opened the tender specially on account of terms & condition is not acceptable.

Contractor is fully responsible in case of failure.

(ALL INTER-NET DOWN LOADED TENDER FORM WILL BE ACCEPTED

ONLY ALONG WITH DD/B.CH. IN FAVOUR OF FA & CAO, WEST CENTRAL

RAILWAY, TOWARDS THE COST OF TENDER DOCUMENTS WHICH IS `

3000/- IN THIS CASE). Downloaded offers received without tender form cost will be

summarily rejected.

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ANNEXURE – I

WEST CENTRAL RAILWAY

TENDER FORM (First Sheet)

To,

The President of India,

Acting through the CWM, CRWS, Bhopal.

1. I / We ……………………………………………………………………

have read the various conditions to tender attached hereto and hereby agree to

abide by the said conditions. I / We also agree to keep this Tender open for

acceptance for a period of ………………………days from the date fixed for

opening the same and in default there of I / We will be liable for forfeiture of my /

our “Security Deposit”. I/We offer to do the work of “Miscellaneous work related

to RRWI, Hostel, TTC, ORH & Crèche of CRWS/BPL.”

(Name & Address of Firm) … … … … … … … … … … … … … … … … …

… … … … at the rates quoted in the attached schedule and here by bind myself/

ourselves to complete the works in …………………………………… months

from the date of issue of letter of acceptance of the tender I / We also here by

agree to abide by the General and Special Conditions of contract and to carry out

the work according to the specifications for works/materials laid down by the

Railway for the present contract.

2. I/We also hereby agree to abide by the Indian Railways Standard General

Conditions Of Contract, with all correction slips up-to-date and to carry out the

work according to the Special Conditions of Contract and Specifications of

materials and works as laid down by Railway in the annexed Special

Conditions/Specifications, Schedule of Rates with all correction slips up-to-date

for the present contract.

3. A sum of Rs. …………………………………… forward herewith as earnest

money. The full value of the earnest money shall stand forfeited without prejudice

or any other rights or remedies. If: -

(a) I/We do not execute the contract documents within seven days after receipt of

notice issued by the Railway that such documents are ready.

(b) I/We do not commence the work within ten days after receipt to orders of that

effect.

4. Until a formal agreement is prepared and executed, acceptance of this tender

shall constitute a binding contract between us subject to modification as may be

mutually agreed to between us and indicated in the letter of acceptance of my/our

offer for this work.

Signature of Witnesses :

(1) ___________________

(2) ___________________

________________________

Signature of Tenderer(s)

Date :________________

Address of the Tenderer(s)

_____________________

_________

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ACCEPTANCE OF TENDER

I accept the Tender and agree to pay the rate as entered in the schedule of rates and

quantities.

Chief Workshop Manager,

Coach Rehabilitation Workshop, Bhopal

West Central Railways,

For and on behalf of

The President of India.

CONTRACTOR/S

Note: (1) "ALL INTER-NET DOWN LOADED TENDER FORM WILL BE

ACCEPTED ONLY ALONG WITH DD/B.CH. IN FAVOUR OF FA & CAO,

WEST CENTRAL RAILWAY, TOWARDS THE COST OF TENDER

DOCUMENT WHICH IS Rs. 3000/- IN THIS CASE". Downloaded offers

received without tender form cost will be summarily rejected. MSE’s firm for which clause no. 32 of Special condition of contract Part- A, is applicable.

(2) Tenderers who downloaded the tender document from web site are advised

to submit complete tender document duly signed on each page. All tenderers who

have downloaded the bid document from website will furnish following

certificate along with offer.

CERTIFICATE

“I/We hereby declare that we have downloaded the bid document from Railway

website www.wcr.indianrailways.gov.in /www.tenders.gov.in and printed the same. We have verified the contents of the printed document from the website and there is no addition and no alteration to contents of bid documents".

Signature of Tenderer

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REGULATIONS FOR TENDERS AND CONTRACT FOR THE GUIDANCE OF

CONTRACTORS FOR MECHANICAL ENGINEERING WORKS.

1. MEANING OF TERMS:

Definition

In these Regulations for Tenders and Contract the following

terms shall have the definitions meanings assigned hereunder

except where the context otherwise required:-

(a) "Railway" shall mean the President of the Republic of India or

the Administrative Officers of the West Central Railway or of

the Successor Railway authorized to deal with any matters,

which these presents are concerned on his behalf.

(b) "General Manager" shall mean the officer in administrative

charge of the whole of Railway or exercising the powers of

General Manager for the subject contract and shall mean and

include the General Manager of the successor Railway.

(c) “Chief Mechanical Engineer" shall mean the officer in charge

of the Mechanical Department of West Central Railway.

“Chief Workshop Engineer” shall mean the officer in charge of

all Workshops of West Central Railway.

(d) "Chief Workshop Manager” shall mean the Officer in charge

of Workshop, CRWS, Bhopal.

(e) “Engineer” shall mean the Divisional/District Mechanical

Engineer or the Works Manager in executive charge of the

works and shall include the superior officers of the Mechanical

Department of the West Central Railway i.e. the Dy. Chief

Mechanical Engineer shall mean and include the Engineers of

the successor Railway.

(f) "Engineer’s Representative" shall mean the Assistant Works

Manager/Works Manager in direct charge of the work and

shall include any Resident Engineer or Section Engineer or any

Inspector of the Mechanical Engineering Department

appointed by the West Central Railway and shall mean and

include the CWM's Representative of the successor Railway.

(g) "Contractor" shall mean the person firm or company whether

incorporated or not who enters into the contract with the

Railway and shall include their executor’s administrators,

Successors and permitted assigns.

(h) "Divisional Railway Manager" shall mean the Administrative

Officer in charge of a Division of West Central Railway for the

time being and shall mean and include the Divisional Railway

Manager of the successor Railway.

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(i) "Tenderer" shall mean the persons, the firm or company who

tenders for the work with a view to execute the works on

contract with the Railway and shall include their personal

representatives, successors and permitted assigns.

(j) "Limited Tenders" shall mean tenders invited from all or some

Contractors on the approved list of Contractors with the

Railway.

(k) "Open Tenders" shall mean tenders invited in open and public

manner and with adequate notice.

(l) "Works" shall mean the works contemplated in the drawings

and schedules set forth in the tender forms and description of

contract and required to be executed according to

specifications.

(m) "Specifications" shall mean the specifications for Materials &

Works, Central Railway issued under the authority of the Chief

Mechanical Engineer or as amplified, added to or superseded

by special specifications, if any, appended to the Tender

Forms.

(n) "Schedule of Rates of the West Central Railway” shall mean

the Schedule of Rates issued under the authority of the Chief

Mechanical Engineer from time to time.

(o) "Drawing" shall mean the drawings, plans and tracings or

prints thereof annexed to the Tender Forms.

2. Words imparting the singular number shall also include the

plural and vice versa where the context requires.

Singular

and Plural

3. These Regulations for Tenders and Contracts shall be read in

conjunction with the General Conditions of Contract which are

referred to herein and shall be subject to modifications,

additions or super session by special conditions of contract

and/or special specifications, if any, annexed to the Tender

Forms.

4. A contractors who has not carried out any work so far on this

Railway should furnish the particular regarding :-

Contractor’

s

Credentials

(a) his position as an independent contractor;

(b) his capacity to undertake and carry out works satisfactorily,

as vouched for by a responsible official or firm;

(c) his previous experience on works similar to that to be

contracted for in proof of which original certificates or

testimonials may be called for and their genuineness verified if

need be, by reference to the signatories thereof;

(d) his knowledge, from actual personal investigations of the

resources of the Zone or Zones in which he offers to work;

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(e) his ability to supervise the work personally or by competent

and duly authorized agents;

(f) his financial position;

(g) An authorized copy of income tax clearance certificate or PAN

should be sent, without which the tender will not be

considered.

5. Should a tenderer find discrepancies in, or omissions from the

drawings or any of the Tender Forms or should he be in doubt

as to their meaning he should at once notify the authority

inviting tenders who may send a written instruction to all

tenderers. It shall be understood that every endeavour has been

made to avoid any error which can materially affect the basis

of the tender and the successful tenderer shall take upon

himself and provided for the risk of any error which may

subsequently be discovered and shall make no subsequent

claim on account thereof.

Omissions

Discrepancies

6 The tenderer shall be required to deposit earnest money with

the tender for the due performance with the stipulation to keep

the offer open till such date as specified in the tender, under the

conditions of tender. The earnest money shall be 2% of the

estimated tender value as indicated in the Tender Notice.

7(a) Before submitting a tender, the tenderer will be deemed to have

satisfied himself by actual inspection of the site, nature of work

including shape, size, and other physical condition of

Job/works and locality of the works, that all conditions liable to

be encountered during the execution of the works are taken

into account and that the percentage/rates* he enters in the

tender form is/are adequate and all inclusive to accord with the

provisions in Clause 37 of the General Conditions of Contract

for the completion of works to the entire satisfaction of the

Engineer.

7(b) When work is tendered for by a firm or company of

contractors, the tender shall be signed by the individual legally

authorized representative to enter into commitments on their

behalf supported by Power of Attorney & Partnership Deed in

case of partnership firms.

The Railways will not be bound by any power of attorney

granted by the tenderer or By change in the composition of the

firm made subsequent to the execution of the contract. It may,

however, Recognize such power of attorney and changes after

obtaining proper legal advice, the cost of which will be

chargeable to the Contractor.

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8. At the advertised time and place, tenders received for contract

shall be opened by a Committee of officials, and where

practicable, the names of tenderer and the rates tendered by

them read out in the presence of such of the intending

contractors or their agents as may attend.

Opening of

Tenders

9. The Railway reserves the right of not to invite tenders for any

work or works, or to invite open or limited tenders and when

tenders are called to accept a tender in whole or in part or reject

any tender or all tenders without assigning reasons for any such

action.

Right of Railway

Admn. To deal

with tenderers.

10. The tenderer whose tender is accepted shall be required to

appear at the office of the Chief Workshop Manager, CRWS,

Bhopal or if a firm or corporation, a duly authorized

representative shall so appear and execute the contract

documents within seven days after notice that the contract has

been awarded to him. Failure to do so shall constitute a breach

of the agreement effected by the acceptance of the tender in

which case the full value of the earnest money accompanying

the tender shall stand forfeited without prejudice to any other

rights or remedies.

In the event of any tenderer whose tender is accepted shall

refuse to execute the contract documents as herein before

provided, the Railway may determine that such tenderer has

abandoned the contract and thereupon his tender and the

acceptance thereof shall be treated as cancelled and the

Railway shall be entitled to forfeit the full amount of the

earnest money and to recover the liquidated damages for such

default.

Execution Gen

Act documents

11. Every contract shall be completed in respect of the documents

it shall constitute. Not less than 5 copies of the contract

documents shall be signed by the competent authority and the

contractor and one copy given to the contractor.

(a) For contracts for specified works, valued at more than

Rs.10000 the contract documents required to be executed by

the tenderer whose tender is accepted shall be the agreement at

printed tender booklet.

Form of contract

documents

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12. (i). The drawing if mentioned in this contract with drawing number for

executing the work can be seen in the office of Chief workshop Manager,

CRWS, Bhopal at any time during office hours.

(ii). The details of the works can also discussed with concerned

Official/Officers of CRWS, Bhopal at any time during office hours.

13. General Conditions of Contract works and other details of works can be

seen at the office of Chief Workshop Manager, CRWS, Bhopal.

14. Tenders containing erasures and alterations of the tender documents are

liable to be rejected. Any correction made by the Tenderer/Tenderers in

his/their entries must be attested by him/them. The Tenderer/Tenderers shall

quote his/their overall cost as percentage rates with reference to sum of each

item and must tender for all the items shown in the attached Schedule. The

quantities shown in the attached Schedule are given as a guide and are

approximate only and are subject to variation according to the needs of

Railway. The Railway accepts no responsibility for their accuracy. The

Railway does not guarantee work under each item of the Schedule.

Percentage rates of works should be written in words as well as in figures at

specified place. In case of discrepancies between the rate quoted in figures

and words, the lowest rate quoted in words or figure taken as valid one and

no submission after opening of tender is acceptable

15. The works are required to be completed on daily basis over a period of 02

years.

16. The tender must be accompanied by a sum of Rs. 65217/- as earnest money

deposited in any forms mentioned in the tender notice/tender document

failing which the tender will be summarily rejected. The tenderer shall hold

the offer open till such date as may be specified in the tender. It is

understood that the tender documents have been sold/issued to the tenderer

and the tenderers is being permitted to tender in consideration of the

stipulation on his/their part that after submitting his tender, he will not resile

from his offer or modify the terms and conditions thereof in a manner

not acceptable to the Chief Workshop Manager, CRWS, Bhopal of the

West Central Railway. Should the tenderer fail to observe or comply with

the foregoing stipulation, the amount deposited as security for the due

performance of the above stipulation shall be forfeited by the Railway.

If the tender is accepted, the amount of earnest money will be held as part of

security deposit for the due and faithful fulfillment of the contract. The

earnest money of the unsuccessful tenderer hall save as herein before

provided be returned to the unsuccessful tenderers but the Railway shall not

be responsible for any loss or depreciation that may happen to the security

for the due performance of the stipulation to keep the offer open for the

period specified in the tender documents or to the earnest money while in

their possession, nor be liable to pay interest thereon.

17. It shall not be obligatory on the said authority to accept the lowest tender

and no tenderer/tenderers shall demand any explanation for the cause of

rejection of his/their tender.

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18. If the tenderer deliberately gives/tenderers deliberately give wrong

information in his/their tender or creates/create circumstance for the

acceptance of his/their tender, the Railway reserves the right to reject such

tender at any stage.

19. If a tenderer expires after the submission of his tender or after the

acceptance of his tender, the Railway shall deem such tender as cancelled.

If a partner of a firm expires after the submission of their tender or after the

acceptance of their tender, the Railway shall deem such tender as cancelled

unless the firm retains its character.

20. The earnest money including the amount taken as security deposit for the

due performance of the stipulates to keep the offer open till the date

specified in the tender will be refunded to the unsuccessful

tenderer/tenderers within reasonable time. The earnest money deposited by

the successful tenderer/tenderers will be retained towards the security

deposit for the due and faithful fulfillment of the contract but shall be

forfeited if the contractor fails/contractors fail to execute the Agreement

Bond or start work within a reasonable time ( to be determined by the

Mechanical Engineer in-charge after notification of the acceptance of

his/their tender.

21. The tenderer is required to produce following documents along with

original tender papers duly filled & signed at all pages.

1. Earnest money in proper form.

2. Current and valid PAN.

3. Partnership Deed.

4. Power of Attorney.

5. Tender documents duly signed & completed.

Any other document the tenderers may like to submit in support of his

credentials/scheme.

22. Tenders must be enclosed in sealed cover, super scribed " Miscellaneous

work related to RRWI, Hostel, TTC, ORH & Crèche of CRWS/BPL” and

must be deposited in the special box allotted for the purposes in the office of

Chief Workshop Manager not later than 15.00 hours on the 30.03.2016.

The box will be sealed at 15.00 hours on 30.03.2016 and will be opened at

15.15 hours on 30.03.2016. Those who wish to attend may do so.

23. ‘Delayed’ & ‘Late’ tenders will be dealt as per rules issued by Railway

Board.

24. Non-compliance with any of the conditions set-forth herein above is liable

to result in the tender being rejected.

25. Accepting Authority:-

The authority for the acceptance of the tender will rest with the Chief

Mechanical /Chief Workshop Manager, Dy.CME/or any other competent

authority, West Central Railway who does not bind himself to accept the

lowest or any other tender nor does he undertake to assign reasons for

declining to consider any particular tender or tenders.

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26. The successful Tenderer/Tenderers shall be required to execute an

Agreement with the President of India acting through the Chief Workshop

Manager, CRWS, Bhopal of the West Central Railway, for carrying out the

work according to the General Conditions of Contract and Specifications for

Works and Materials of West Central Railway.

27. The Tenderer shall keep the offer open for a minimum period of 90- days

from the date of opening of the tender within which period; the tenderer

cannot withdraw his offer, subject to the period being extended further if

required by mutual agreement from time to time. Any contravention of the

above condition will make the tenderer liable for forfeiture of his earnest

money / Standing Earnest Money. The tenderer(s) quoting against stipulated

standing earnest money must keep the offer open to the extent specified in

the tender documents. Any contravention of the above will make the tender

liable to forfeiture of his part/full standing earnest money.

28. Should a tenderer be retired Engineer of the Gazetted rank or any other

Gazetted Officer working before his retirement, whether in the executive/or

administrative capacity, or whether holding a pension able post or not, in

the Mechanical Engineering Department of any of the Railway owned and

administered by the President of India for the time being, or should a

tenderer being partnership firm have as one of its partners a retired Engineer

or a retired Gazetted officer as aforesaid, or should a tenderer being as

incorporated company have any such retired Engineer or retired Officer as

one of its directors, or should a tenderer have in his employment any retired

Engineer, or retired gazetted Officer as aforesaid the full information as to

the date of retirement of such Engineer or gazetted officer from the said

service and in cases where such Engineer or Officer had not retired from

Government service at least two years prior to the date of the submission of

the tender as to whether permission for taking such contract, if the

contractor be a partnership firm or an incorporated company, to become a

partner or director as the case may be, or to take employment under the

contractor has been obtained by the tenderer or the Engineer or the Officer

as the case may be from the President of India or any officer duly

authorized by him in this behalf shall be clearly stated in writing at the time

of submitting the tender. Tenders without the information above referred

to or a statement to the effect that no such retired Engineer or retired

Gazetted Officer is so associated with Tenderer, as the case may be, shall be

rejected.

29. Should a Tenderer or Contractor being an individual on the list of approved

Contractors, have a relative employed in gazetted capacity in the

Mechanical Engineering Department of West Central Railway, or in the

case of a partnership firm or company incorporated under the India

Company Law should a partner or a relative or the partner or a share

holder or a relative of a share holder be employed in gazetted capacity in

the Mechanical Engineering Department of the West Central Railway, the

authority inviting tenders shall be informed of the fact at the time of

submission of tenders, failing which the tender may be rejected, or if such

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fact subsequently comes to light, the contract may be rescinded in

accordance with the provisions in Clause 62 of the General Conditions of

Contract.

30. Should the Railway decide to negotiate with a view to bring down the rates,

the original offer will still be binding in case nothing materializes out of the

negotiation. A declaration to this effect should be submitted by the

tenderer/ tenderers along with the negotiated offer in the prescribed

Performa.

31. Income Tax :PAN: -

The Tenderer should submit valid PAN.

32. In case the contractor has not submitted the valid PAN, the contractor will

have to submit to the Railway a valid & current PAN. No payment shall be

made to the contractor or the work carried out or material supplied under

this contract nor shall the contractor make a claim for any payment

whatsoever until and unless a valid current PAN is produced by him.

33. Deduction of I.T. at Source :-

The Rly. will deduct @ 2% of gross amount of each bill as Income-tax and

surcharge thereon. As prescribed by Govt. from time to time and such

deduction of I.T. shall be recovered while Making payment to the

contractor.

34. The tenderer(s) quoting against standing Earnest Money is required to pay

the total Security deposit in the acceptable form before signing the contract

documents.

35. Instructions of Engineer’s Representative: Any instructions or approval given by the Engineer’s representative to

Contractor in connection with the works shall bind the Contractor as

though it had been given by the Engineer provided always as follows:

a) Failure of the Engineer’s representative to disapprove any work or

materials shall not prejudice the power of the Engineer thereafter to

disapprove such work or material and to order the removal or

rectification thereof.

b) If the Contractor shall be dissatisfied by reason of any decision of

the Engineer’s representative, he shall be entitled to refer the matter

to the Engineer who shall there upon confirm every such decision.

36. Partnership Deeds, Power of Attorney etc.:- The tenderer shall clearly specify whether the tender is submitted on his

own behalf or on behalf of a partnership concern/company. If the tender is

submitted on behalf of partnerships concern/company a certified copy of

partnership deed/ articles of association, as the case may be, and a power

of attorney to sign the tender documents, bills etc. should be submitted. If

these documents are not enclosed along with the documents the tender will

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be treated as having been submitted by individual, signing the tender

documents. The Railway will not be bound by any power of attorney

granted by the tenderer or by changes in the composition of the firm made

subsequent to the execution of the contract. Railway may, however,

recognize such power of attorney/partnership deed/article of association

after obtaining proper legal advice, charges for which will be chargeable to

the contractor.

37. Power of Modification to Contract: 1) The Engineer on behalf of Railway shall be entitled by order in writing

to enlarge or extend, diminish or reduce the works or make any

alterations in their design, character position, site, quantities, dimensions

or in the method of their execution or in the combination and use of

materials for the execution thereof or to order any additional work to be

done or any works not to be done and the Contractor will not be entitled

to any compensation for any increase/reduction in the quantities of work

but will be paid only for the actual amount of work done and for

approved material supplied against a specific order.

2) In case an increase in quantity of an individual item by more than 25%

of the agreement quantity is considered unavoidable, the same shall be

got executed by floating a fresh tender by Railway. If floating a fresh

tender for operating that item is considered not practicable, quantity of

that item may be operated in excess of 125% of the agreement quantity

subject to the following conditions:

a) Operation of an item by more than 125% of the agreement quantity

needs the approval of competent authority.

i) Quantities operated in excess of 125% but up to 140% of the agreement

quantity of the concerned item, shall be paid at 98% of the rate awarded

for that item in that particular tender.

ii) Quantities operated in excess of 140% but upto 150% of the agreement

quantity of the concerned item shall be paid at 96% of the rate awarded

for that item in that particular tender.

iii) Variation in quantities of individual items beyond 150% will be

prohibited and would be permitted only an exceptional unavoidable

circumstances with the concurrence of associate finance and shall be

paid at 96% of the rate awarded for that item in that particular tender.

b) The variation in quantities as per the above formula will apply only to

the Individual items of the contract and not on the overall contract

value.

3) In case where decrease is involved during execution of contract: The

contract signing authority can decrease the items up to 25% of

individual item without finance concurrent

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38. Provision of Workmen Compensation Act: In every case in which by virtue of the provisions of Section 12 Sub-

section (1) of the Workmen Compensation Act 1923, Railway is obliged to

pay compensation to a workman directly or through petty Contractor or

Sub-contractor employee by the Contractor in executing the work, Railway

will recover from the Contractor the amount of the compensation so paid,

and, without prejudice to the rights of Railway under Section 12 Sub

section (2) of the said Act, Railway shall be at liberty to recover any sum

due by Railway to the Contractor whether under these conditions or

otherwise, Railway shall not be bound to contest any claim made against it

under Section 12 Sub section (1) of the said Act except on the written

request of the Contractor and upon his giving to Railway full security for

all costs for which Railway might become liable in consequence of

contesting such claim.

Date ………………… Signature) ----------------------------------

(Designation) ………………………

Chief Mechanical Engineer/

Chief Workshop Engineer/

Chief Workshop Manager/

Dy. Chief Mechanical Engineer.

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Agreement for Works

Contract Agreement No. CRWS/BPL/RRWI/Hostel/2015/20, Dated ................

ARTICLES OF AGREEMENT made this ………………. Day of

……………………2016, between the President of India acting through the Railway

Administration herein after called the “Railway” of the one part and

……………………………………………………… herein after called the “Contractor” of

the other part, where as the Contractor has agreed with the Railway for the performance of

the works …………………………………… Set forth in the schedule hereto annexed

upon the General Conditions of Contract and the specification of the West Central

Railway and the special condition and special specification, if any and in conformity with

the drawings here up to named AND WHEREAS The performance of the said work is an

act which the public are interested.

NOW THIS INDENTURE WITNESSTH that in consideration of the payments to be made

by the Railway the Contractor will duly perform the said works in the said schedule set

forth and shall execute the same with great promptness and accuracy in a workman like

manner to the satisfaction to the Railway and will complete the same in accordance with

the said specifications and said drawings of conditions of contract on or before the

…………………. Day of ……………….. 2016 and will maintain the said works for

period of ………………… calendar months from the specified date of their completion

and will observe, fulfill and keep all the conditions therein mentioned, (which shall be

deemed and taken to be part of this contract as if the same bad been fully set forth herein)

AND the Railway do hereby agree that if the Contractor shall duly perform the said works

in the manner aforesaid and observe and the said terms and conditions, the Railway will

pay or cause to be paid to the contractor for the said works on final completion thereof the

amount due in respect thereof at the rates specified in the schedule hereto annexed.

Signature of Witness 1 with address

Signature of Witness 2 with address

Chief Workshop Manager, Coach

Rehabilitation Workshop, Bhopal, West

Central Railways, For and on behalf THE

PRESIDENT OF INDIA, Date.

Contractor……………………………

……………………………………………..

Date ----/----/2016

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SCHEDULE OF RATES AND QUANTITIES ( Page 1 of 2)

TENDER No:- CRWS/BPL/RRWI/Hostel/2015/20 Dated 23.03.2016

Name of works: - “Miscellaneous work related to RRWI, Hostel, TTC, ORH & Crèche of

CRWS/BPL.”

Sr.

No.

Description. Quantity Basic Rate per

month (Rs.)

Amount for 24-

months or two

year (Rs.)

1. “Miscellaneous work related

to RRWI, Hostel, TTC, ORH

& Crèche of CRWS/BPL.”

24 Month 135868.75/- 3260850/-

Total Amount inclusive of service tax. 3260850/-

Schedule of work is as per scope of work attached to the Tender Document.

Note:-

1. Tenderers are advised to refer clause No. 20 & 21, of “CRWS Tender Booklet”

before quoting Rates.

2. Tenderers are advised to fill up proforma for rate analysis to justify the quoted rate

reasonable & workable. This is supporting document for evolution of condition by

tender committee

I/We agree to carry out the above work with common and single percentage

------------ % (in figures) --------------------------------------------------- (in words)

*Above/below/AT par with the estimated rates by Railways shown above.

In the absence of clear marking on above / below / at par or not mentioned the percentage,

the offer will be treated as incomplete and offer will be summarily rejected. Railway

decision is final and binding in such cases. Rates should be quoted inclusive of all taxes.

NOTE: (i) * Strike off whichever is not applicable.

(ii) Rates should be quoted inclusive of all taxes.

(iii) Qualifying/Eligibility conditions:- Special terms and conditions

Part-A clause no. 3.1 & 4 and Part-B clause no.7.3, 7.4 & 7.11 is mandatory,

failing to this, the offer will be summarily rejected.

Date: Signature of the Tenderer

Stamp and seal

16

Offer sheet (Page 2 of 2) Note for Guidance:

1) Tenderer should quote his single and common percentage rate only, as

ABOVE/BELOW/AT PAR with the Railways estimated cost. In case not quoting of

percentage and not mentioned the percentage above/ below/ at par, the offer treated as

incomplete and summarily rejected without any correspondence.

2) Percentage rates to be quoted both in figures and words. In case quoted percentage is

different in words and figure, the lowest rate quoted in word or figure taken as valid one

and no submission after opening of tender is acceptable.

3) It is certified that I/We have inspected the site of work & acquainted myself/ourselves

with local conditions.

4) I/We undertake to keep this offer valid for 90 Days from the date of opening of tender

and further not to revoke the same before the expiry of such period.

5) Tenderers are advised to refer clause no. clause no.14 & 15 of contract, Part-A is

applicable of tender Booklet before filling up this offer sheet.

6) Applicability of service tax should be clearly mentioned in offer sheet and service

amount will be added in their final rate. Any claim on service tax after opening of

tender is not acceptable. Conditional quoting of applicability of service tax is also not

acceptable. If tenderer quoted rate, without mention the service tax, the offered rate is

treated as rate including of service tax and in such case no claim is acceptable on

service tax during currency of contract. Service tax registration number -----------------.

(Tenderers are advised to submit copy of Service tax registration).

7) I/We have carefully gone through the specifications; Additional Special Conditions etc.

attached with the tender documents and inspected the site as considered necessary.

8) If the same rate or percentage quoted by more than one firm and if such offer is also

comes as lowest qualified offers, in such cases, one of the firm will be selected for

awarding the contract through lottery system in the presence of all lowest qualified

tenderes. The decision through lottery system will be final and binding to all lowest

valid offer submitted by the tenderer. The participation of tenderer in lottery draw is

their own responsibility as per Railway decided time and date at CRWS, Bhopal.

9) If any ambiguity observed in offer sheet such as omission or wrong quoting of

percentage or non marking of applicable option on above / below /at par etc. such offers

treated as incomplete and invalid and their offer will be summarily rejected.

Date…………… Signature of Contractor (s) For CWM, CRWS, BPL

17

West Central Railways

Office Of The

Chief Workshop Manager,

Coach Rehabilitation Workshop,

Nishatpura, Bhopal.

“CRWS Tender Booklet”

“General terms conditions & Special terms conditions of tender mentioned in

tender booklet has been prepared only for general information of tenderers and in

case of any conflict with GCC, the GCC (General Conditions of Contract) will

prevail. The decision of Railway in this regard shall be final. Copy of GCC is

available at CWM’s Office, CRWS, Bhopal. Copy of GCC is available on website.

It may be accessed through the path: “ www.wcr.indianrailways.gov.in” >> “About

us”>> “Division”>> “Bhopal/CRWS” >> “CRWS-Tender Cell” >> “ General

Condition of contract”. Copy of GCC is also available at Tender Section, CRWS,

Bhopal for ready reference.

Special condition of contract. PART-A :

Tender No. CRWS/BPL/RRWI/Hostel/2015/20 Dated 23.03.2016

Name of work: “Miscellaneous work related to RRWI, Hostel, TTC, ORH &

Crèche of CRWS/BPL.”

1 Sealed tenders are invited for the work of “Miscellaneous work related to

RRWI, Hostel, TTC, ORH & Crèche of CRWS/BPL.”

2. Estimated cost of the work is Rs. 3260850/-

(Rs. Thirty two Lakh, sixty thousand, eight hundred fifty Only)

3. The amount of Earnest Money is Rs. - 65217/-

(Rs. – Sixty five thousand two hundred seventeen Only). Note: MSE’s firm for which clause no.32 of Special condition of contract,

Part-A is applicable.

3.1 The Earnest Money should be in cash or banker cheque / Demand draft in

favour of FA&CAO, WEST CENTRAL RAILWAY, executed by State

Bank of India or any of the Nationalized Banks or by a scheduled Banks.

Offers without Earnest Money will be summarily rejected.

Note: MSE’s firm for which clause no. 32 of Special terms & condition of

contract, Part-A is applicable.

3.2 The Earnest Money deposited by the successful tenderer will be retained by the

Railways as a part of Security Deposit for due and faithful fulfillment of the

contract and the Earnest Money of the unsuccessful tenderers will be refunded as

expeditiously as possible.(GCC Part-II clause No. 16(1).

4. Tender form containing detailed CRWS tender booklet & Special terms and

conditions can be obtained after next day of tender notice published in news

papers and before one day of tender opening from the office of the CHIEF

WORKSHOP MANAGER,WCR, CRWS, NISHATPURA , BHOPAL by

submitting in cash or banker cheque / Demand draft in favour of FA&CAO,

WEST CENTRAL RAILWAY, executed by State Bank of India or any of

the Nationalized Banks or by a scheduled Banks between 10.00 hrs. to 16.00

hrs., on all working days except Saturday. On Saturday up to 13.00 hrs.

18

Downloaded offers received without tender form cost will be summarily

rejected.Note: MSE’s firm for which clause no.32 of Special terms &

condition of contract, Part-A is applicable.

5. Duly sealed offers superscripted for “Miscellaneous work related to RRWI,

Hostel, TTC, ORH & Crèche of CRWS/BPL.”should be deposited complete

in all respects and accompanied by Earnest Money in the tender box kept in

the Office of Chief Workshop Manager, Coach Rehabilitation Workshop,

Nishatpura, West Central Railway, Bhopal up to 15.00 hrs on date

30.03.2016. The tender will be opened on same day at 15.15 hrs. Offers

without Earnest Money will be summarily rejected. For MSE’s firm refer

clause 32 special condition of contract, Part-A is applicable. Those who wish

to attend tender opening may do so. If tenders received through post are

found in open condition than those will be returned in same condition.

Tender form will not be sent by post.

6.

6.1

Performance Guarantee & Security deposit's: - Performance Guarantee: A). The successful bidder shall have to submit a Performance Guarantee

(PG) within 30 (thirty) days from the date of issue of Letter of Acceptance

(LOA). Extension of time for submission of PG beyond 30 (thirty) days and

up to 60 days from the date of issue of LOA may be given by the Authority

who is competent to sign the contract agreement. However, a penal interest

of 15% per annum shall be charged for the delay beyond 30 (thirty) days, i.e.

from 31st day after the date of issue of LOA. In case the contractor fails to

submit the requisite PG even after 60 days from the date of issue of LOA, the

contract shall be terminated duly forfeiting EMD and other dues, if any

payable against that contract. The failed contractor shall be debarred from

participating in re-tender for that work.

B) The successful bidder shall submit the performance guarantee (PG) in any

of the following form, amounting to 5% of the contract value.

a) A deposit of cash.

b) Irrevocable Bank Guarantee.

c) Government securities including Stage Loan Bonds at 5% below the

market value.

d) Deposit Receipts, Pay Orders, Demand Drafts and Guarantee Bonds.

These forms of Performance Guarantee could be either of the State Bank of

India or of any of the nationalized banks.

e) Guarantee Bonds executed or Deposits Receipts tendered by all Schedule

Banks.

f) A deposit in the Post Office Saving Bank.

g) A deposit in the National Savings Certificates.

h) Twelve years National Defence Certificates.

i) Ten Years Defence Deposits.

j) National Defence Bonds and

k) Unit Trust Certificates at 5% below market value or at the face value

whichever is less.

l) Also FDR in favour of FA & CAO, West Central Railway, (Free from any

19

encumbrance) may be accepted.

NOTE: The instruments as listed above will also be acceptable for Guarantee

in case of Mobilization Advance.

C) The performance guarantee shall be submitted by the successful bidder

after the Letter Of Acceptance (LOA) has been issued, but before signing the

contract agreement. This P.G. shall be initially valid up to the stipulated date

of completion plus 60 days. In case the time for completion of work gets

extended, the contractor shall get the validity of performance guarantee

extended to cover such extended time for completion of work plus 60 days.

D) The performance guarantee (PG) shall be released after physical

completion of work based on the 'Completion Certificate' issued by

competent authority stating that the contractor has completed the work in all

respects satisfactorily. (GCC Part –II, clause no. 16).

6.2.

Security deposit of Work: Security deposit for work is 05% of the total

contract value. The earnest money deposited by the successful tenderer will

be retained by Railway as the part of security deposit and balance amount

will be recovered from running bills of the contract. The rate of recovery will

be at the rate of 10% of the bill amount till the full security deposit is

recovered. This security deposit will be released only after the expiry of the

maintenance period and after passing the final bill based on 'No Claim

Certificate'. (GCC Part –II, clause no. 16).

7. The offers submitted should be valid for 90 days from the date of submission.

8. The tenderers shall clearly specify whether the tender is submitted on his

own behalf or on behalf of a partnership concern/company. If the tender is

submitted on behalf of partnership concern/company a certified copy of

partnership deed/articles of association, as the case may be, and a power of

attorney to sign the tender documents, bills etc. should be submitted. If these

documents are not enclosed along with the documents the tender will be

treated as having been submitted by individual, signing the tender

documents. The Railway will not be bound by any power of attorney granted

by the tenderer or by changes in the composition of the firm made

subsequent to the execution of the contract. Railway may, however,

recognize such power of attorney/partnership deed/article of association after

obtaining proper legal advice, charges for which will be chargeable to the

contractor @ Rs.200/- per document. (GCC Part-II, Clause No. 6-c).

20

9. Tenderers who desire to forward tender through post should send the same

under registered cover with acknowledgement due so as to reach well in time.

Railway administration will not be responsible for any reason whatsoever.

10. Tenders must be filled in ink or typewritten. No erasures, alterations or over

writing is permitted on the Tender form. The language used in filling the tender

forms must be clear and precise.

11. No alterations in the rates specified in the Schedule will be allowed unless it has

been initialed by the tenderer before the submission of his tender. No alteration

or addition to any of the conditions mentioned in the tender should be made,

and in case any such alteration or condition is made then such tender is likely to

be ignored.

12. The successful tenderer shall be required to execute an agreement with the

President of India acting through Chief workshop Manager, Coach

Rehabilitation Workshop, West Central Railway, Bhopal for carrying out the

work according to the General and Special conditions of contract and

specifications for works as laid down in annexure thereof within thirty days

from date of issue of acceptance letter. (GCC Part-I, Clause No. 8).

13. Railways reserve the right of not to invite tenders for any of Railway work or

works or to invite open or limited tenders and when tenders are called to accept

a tender in whole or in part or reject any tender or all tenders without assigning

reasons for any such action. (GCC Part-I, clause no. 7).

14. The tenderer(s) shall not take any advantage of any misinterpretation of the

conditions due to typing or any other error and if there is any

discrepancy/contradiction/doubt, shall bring it to the notice of the Chief

Workshop Manager, CRWS, Bhopal without delay. In case of any

contradiction, only the printed rules and books should be followed and no

Claim for the misinterpretation shall be entertained.

15. The Railways reserves the right to increase/decrease the order in respect of

quantity of work or can terminate the contract at any stage of the contract by

giving one-week notice. No claims whatsoever shall lie against the Railway for

any such variation in quantity or on account of earlier termination of the

contract. (GCC Part-II, clause no. 41, 42 & 61 (1).

16. Recovery will be made from the contractor as deemed fit by the Railway for

any damage to Railway property caused by the Contractor, whether willingly or

otherwise during the execution of the contract.(GCC Part-II, clause no. 24).

17. Agreed Damages: Agreed damages for delay on overall work will be charged at

the rate 0.5 % per week or part thereof on the total value of the contract and it

will be deducted from the contractor’s bill for delaying completion of work.

(GCC Part-II, Clause no. 17, 17- A & B).

18. If the delivery stipulated in the tender is not adhered to, the Chief Workshop

Manager C.R.W.S. Bhopal will be at his liberty to cancel the order and re-

process the case. (GCC Part-II, clause No. 62(1).

21

19. The submission of the tender will be deemed to imply that the tender

conditions and all documents attached herewith (including the prescribed form

of agreement) have been studied and understood by the tenderer and that the

tenderer is fully aware of the scope of work to be done and the conditions

effecting thereof.

20.

The rates should be inclusive of all taxes, duties and statutory charges. Post

tender variation in rates is not acceptable, also Railway will not agree to any

escalation in prices/cost during currency of the contract on account of taxes,

duties & statutory charges whether mandatory or non-mandatory. In case of

any discrepancy in quoting of rates in figures and words, than the lowest rate

quoted either in figures or words should be treated as final and valid rate for

evaluation of tender. In such case all rights are reserve with Railway to deal

the case. However the contractor shall abide by the various acts and labor laws

as amended from time to time.

21. Income Tax & commercial tax will be deducted from running bills as per

Government prevailing rates.

22. The “Special conditions and specific instructions to the tenderers and the

stipulations made in schedule of the quantities and rates” shall govern works

executed under this contract are in addition to the “General conditions of the

contract” i.e. GCC, as amended and/or corrected from time to time. Copy of

GCC is available at CWM’s Office, CRWS, Bhopal. Copy of GCC is

available on CRWS website – www.wcr.indianrailways.gov.in

23.

With the existing system it is not possible to keep the record of the bidder

downloading the bid document. Bidder using Bid document downloaded from

the website should watch the website for corrigendum/addendum to the Bid

document and there may not be any separate individual communication for the

same. The bid document available in the Web site can be altered at the last

minute. Hence it will be the responsibility of the bidder downloading the bid

document to check time to time for corrigendum to the bid if any periodically

before finally submitting the bid.

23.1 Railway Administration shall not be responsible for any delay/ difficulties /

inaccessibility of the down loading facility for any reason whatsoever. In case

of any discrepancy between the bid documents down loaded from internet and

the master copy available in this office, the latter shall prevail and will be

binding on the bidder(s). No claim on this account shall be entertained.

24. Tenderers may carefully note the following instructions before filling the

tender document.

24.1 If the tenderer commence the work after signing of agreement and submission

of performance guarantee, abandons the work without completing it, then

performance guarantee will be en-cashed and security deposited so far will be

forfeited. Balance security deposit will be recovered from tenderers unpaid

dues of the existing contract. If there is still some balance left, the same will

be recovered from tenderer’s other ongoing contracts with this railway/other

railways/other Government departments.

22

24.2 If the agreement is signed and the performance guarantee submitted by the

tenderer, thereafter the tenderer does not commence the work. In such a case

the performance guarantee will be encashed and the amount equal to security

deposit will be recovered from the ongoing contracts of the tenderer. Further,

if the tenderer is not the working contractor of the railway, then action would

be taken for recovery of these dues from other railways/Govt. departments.

24.3 If the letter of acceptance is issued and the contractor does not come forward

to sign the agreement and does not submit performance guarantee within the

stipulated time, in such a case the amount equivalent to performance guarantee

will be recovered from the ongoing contracts of the contractor. Further, if the

contractor is not the working contractor of this Railway or required amount is

not available with WCR, then action would be taken for recovery of these dues

from other railways/Govt. departments.

24.4 If the contractor withdraws his offer before expiry of validity period of his

offer or issue of acceptance letter, whichever is earlier, then in such a case, his

EMD will be forfeited.

24.5 The failed contractor/tenderer who has withdrawn the offer will be debarred

from participating in the tender for executing the work / balance work. If the

failed contractor / tenderer who has withdrawn the offer is JV or a partnership

firm, then every member / partner of such firm will be debarred from

participating in the tender for the balance work either in his individual

capacity or as a partner of a JV / Partnership firm.

25. SETTLEMENT OF DISPUTES:

In the event of any difference or dispute of any kind whatsoever arising out of

or in connection with the contract whether during the currency of the contract

or after its completion and whether before or after the determination of the

contract will be dealt as per GCC Part-II, clause no. 63 & 64(1) (i) to 64.7.

25.1 Jurisdiction of Courts: If any dispute arises between the Railway

Administration and contractor (parties) with respect to this contract, any

application or suit shall be instituted only in the court within the local limits

Bhopal (M.P.) and both parties shall be bound by this clause.

25.2 In case of any dispute arising at the time of the execution at any point of time

during execution of the contract, decision of Chief Workshop Manager,

CRWS, Bhopal or his representative will be final and binding on the

contractor.

26 Any material or tool or equipments, which is brought by the contractor for

execution of work for his own convenience must be entered in the register.

27 Contractor’s labours will be permitted to utilize the existing facilities of

toilets, drinking water, rest room available in CRWS, Bhopal. No additional

facilities will be provided by, the Railway Administration. Utilization of

labour of one particular contract work to another contract work is totally

prohibited.

23

28 Tenderers are advised to visit CRWS, Bhopal at any time during the office

hours to see and understand the details, the nature of work, working conditions

and safety requirements before filling the tender. The details of the works can

be also discussed with concerned official/officers of CRWS, Bhopal at any

time during the office hours and can also see the drawing if required.

29 If tenderers have any doubt about the general and special terms and conditions

of the tender, the same should be got clarified from this office before

submission of tender. Post tender interpretations will not be accepted by

Railway Administration. This may please be noted.

30 Tenderers may carefully note that their Contract Agreement for this work is

liable to be terminated at any time later, in case any of the information

furnished by them is found to be untrue or any adverse point comes to light

subsequently. The decision of Railway in this regard shall be final and

binding.

31 If the scope of work stipulated in the tender is not adhered to, the Chief

Workshop Manager C.R.W.S. Bhopal will be at his liberty to cancel the order

and re-process the work. (GCC part II, clause No. 62).

32 MSEs registered with following agencies for the ITEM TENDERED will be

exempted from payment of Earnest Money and cost of tender form . (i) District

Industries Centers, (ii) Khadi and Village Industries Commission (iii) Khadi

and Village Industries Board (iv) Coir Board (v) National small Industries

Corporation (vi) Directorate of Handicraft and Handloom (vii) Any other body

specified by Ministry of MSME.

33 Conservancy Cess Charges will be recovered from contractor’s monthly bill as

per following table.

Sr. No. Average no. of labourers or workmen

employed per day.

Conservancy Cess

Charges per month.

a) 1 to 5 Rs. 106.00

b) 6 to 10 Rs. 208.00

c) 11 to 25 Rs. 523.00

24

PART – B: Conditions in respect of statutory Acts, Laws & Rules.

No. Rev-0 dated 01.02.2013.

1. The successful tenderer shall comply with all relevant statutes of Government

including Contract Labour (Regulation and Abolition Act 1970 and Central

rules 1971) and obtain license from Assistant Labour Commissioner or the

Competent authority empowered to issue such license. Any failure on the part

of the successful tenderer in this regard will be at his risk and consequence.

Contractor should comply with Workman’s Compensation Act 1923, Payment

of Wages Act 1936, Minimum Wages Act 1948 of Govt. of India, Employees

State Insurance act, Provident Fund Act, Employment of Children Act, Un-

touchable Act and other Labour Laws. The successful tenderer shall also

indemnify the Railway Administration against any claim / liabilities under

these acts that may occur to the contractor’s labours and staff due to any

reasons whatsoever. It will be the responsibility of the contractor to abide by

the relevant statutes. By entering into the contract, contractor will assume all

the liabilities arising out of various relevant statues. (GCC Part-II, clause No.

3 AND 54 to 60.)

2. The contract shall be governed by the law for the time being in force in the

Republic of India. (GCC Part-II, clause No. 3 AND 54 to 60.)

3. It is the responsibility of Contractors/Suppliers/Scrap dealers/Visitors and their

labourers/workers/staff to ensure that provisions of Factory Act 1948 and

Madhya Pradesh Factory Rules 1962 are followed by them. The subsequent

paragraphs, illustrate the important responsibilities to be assumed by

contractor to follow the provisions of The Factories Act 1948 and The Madhya

Pradesh Factories Rules 1962, however all the sections of the Act and Rules

need to be abided.

The word “Contractor’’ stands for Contractors/Suppliers/Scrap

dealers/Visitors in the following paragraphs and the word “staff” stands for

Labourers/workers/staff of the contractor. The word “Act” stands for Factories

Act 1948 and Madhya Pradesh Factories Rules 1962 in the following

paragraphs.

A. By entering into this contract, it is deemed that contractor agrees to all

the conditions in the contract and assumes responsibility to act

according to the provisions of The Factories Act 1948 and The Madhya

Pradesh Factories Rules 1962 while working in the CRWS. By

accepting the contract, contractor is deemed to have agreed to all the

sections of the said Act and Rules, including section 101 of Factories

Act 1948 which signifies liability of the contractor to the provisions of

Factories Act as an Occupier or Factory Manager. Railway

administration and personnel stands absolved of any responsibility and

liability arising out of Act. The contractor shall indemnify the railway

administration against any claim/liability under the Act that may occur

to the contractor's labours and staff due to any reasons what so ever.

25

B. The contractor will ensure that he and his staff follow the provisions of

the Act and will ensure that he and his staff work safely. The contractor

shall give high importance to the safety of his staff and they will not do

any act which will endanger safety of their staff or that of any other

person in CRWS (Factories Act 1948 Section 111).

C. For entering into CRWS premises gate pass/identity card is required by

all the contractors and their staff. For issue of gate pass, a written

application is required on prescribed Forms -1 to 6, 6A, 7A, 8 & 9.

Entering in CRWS workshop without valid gat pass is a punishable

offence.

D. It will be responsibility of all the contractors to ensure that their staff is

in good health. The contractors will not employ staffs that are sick or

unfit otherwise for working.

E. Staff less than 18 years is not permitted to enter CRWS premises. It is

contractor’s responsibility that staffs employed by them are not less than

18 years age. In case the age of some staff seems to be less than 18

years then the ‘’date of birth certificate’’ needs to be produced for

issuing of gate pass. If date of birth certificate is not available then age

should be certified by MBBS Doctor with a specific sentences

″Examined Mr… (Name of employee) and found that his age is more

than 18 years″ (Factories Act 1948 Section 2a, 104, 104(a).

F. The contractor should keep a first aid box and a trained staff in First Aid

to provide first aid to injured staff at the work place (M.P. Factories

Rules 1962 Rules-75).

G. Contractor is responsible for safety of his staff under the provisions of

Act. While abiding the provisions of Act, it will be the responsibility of

the contractor :

i) To ensure that he employs healthy and trained staff only and that his

staff follows the principles of safe working. Contractor’s staff will not

enter CRWS without shoes/safety shoes.

ii) To ensure that a capable representative is always available at work site

in the absence of contractor who will also ensure that the workers work

in safe manner.

iii) To ensure that injured, sick, unhealthy, alcoholic, mentally unsound

staff and staff in inebriated condition do not enter the CRWS.

iv) To ensure that his staff does not use short cuts in work and avoid safety

principles to carry out the work.

v) To inform his workers about the safety requirements while working in

CRWS.

vi) To provide protective equipments such as Safety Shoes, Hand gloves,

Helmet, Face Mask, Safety Belt, Ear Plug, Protective clothing etc., to

the staff. The protective equipments should be of good quality and

reputed brand.

vii) To provide suitable good quality tools to his staff for working.

Contractor will further ensure that staff uses the tools in safe manner

and follow safe working methods.

26

viii) To ensure that staff uses the protective equipment while working and

they use a designated safe path for coming to the work place and going

back from work place and will not deviate from their regular path.

Moving in areas other than the designated work place is an offence.

ix) To ensure recording of attendance of staff and their deployment as per

the Act.

x) To ensure that before starting work in a shop, contractor should inform

Shop SSE and work should not be started without informing shop SSE,

in any circumstances.

xi) To get permit for digging before starting a work which requires digging

at any place (Form/Safety/00.WP.002/1 & 2).

xii) To inform his staff and vehicle operators about the shunting and not to

come in the way of railway tracks. In CRWS shunting of coaches is a

routine process.

xiii) To ensure that his staff leaves the CRWS after their working hours as

mentioned in the duty hours. They are not allowed to stay back beyond

the permitted time.

xiv) To ensure that only trained and authorised staff repairs the machines or

equipments used by his staff.

xv) To ensure that staff uses good quality cables without joints and they

should not tinker with electric switch board.

xvi) To ensure that staff working with electricity or on electrical equipments

to take precautions required for working with electricity and use proper

good quality protective equipment and insulated tools.

To adhere to following safety principles while working at height :-

a) For working at a height ‘’8 feet & above’’, permit is required.

Contractor will ensure work permit is issued on daily basis.

(Form/Safety/00-WP.001/1,2,3)

b) Contractor will ensure that for working at height only trained staff is

employed. The staff should be trained from an institute recognized by

Central Govt. or M.P. Govt.

c) Contractor will ensure that the staffs employed for working at height are

certified by MBBS Doctor that ‘’the staff is fit to work at height’’ and

‘’the staff do not get frightened while working at height’’.

d) It will be the responsibility of the contractor to ensure that his staffs are

provided with safety equipments suitable for working at height and they

use safety belt, safety net and other safety equipment.

e) For working on fragile roof, contractor should ensure that the staffs are

provided with suitable working safety equipment and the staffs use it.

xvii) To ensure that he and his staffs abide to the general safety principles

while working in CRWS, even though they may not have been

specifically listed out in the above paragraphs.

27

4. CRWS is IMS certified shop therefore; it is contractors’ responsibility to

ensure that environmental norms set by MPPCB are not violated and he

(contractor) will only use those processes which do not affect environment, his

staff or any other process.

5. The Railway shall not be responsible for any accident that may occur to

contractor’s labours/staff for any reasons whatsoever. It is the responsibility of

contractor to move the injured staff to hospital for treatment & to bear the

expenses of such treatment. The contractor will himself ensure the safety of

his workers and shall be liable to pay claims, whatsoever if made by the

contractor labour. Railway will not carry any responsibility of such payments.

As per section 101 of Factory Act, the liability on account of failure to follow

provisions of Factories Act or liability arising out of Factories Act lies with

the contractor.

6. The persons engaged by the contractor should be courteous, well mannered

and well behaved. Railway reserves the right to ask the contractor to remove

any person if found to be unsuitable for work or any other ground like bad

conduct etc. In such situation the contractor must remove the concerned

person and replace a suitable person forthwith. The person so removed must

not be engaged by the contractor in any site of Railways.

7. Contractor is responsible to pay minimum wages to his labour as per rate

issued by Labour Commissioner, Madhya Pradesh State Government, during

the contract period.

7.1 The contractor shall be liable to pay the wages to labour at revised rate, if rates

revised by the Ministry of Labour, M.P.Government during currency of

contract, Railway will not pay difference of payment (towards wages

alongwith corresponding difference towards EPF,Workmen compensation

etc).The future escalation in labour rate is already considered in estimated cost

of contract, so price variation clause (PVC) is not applicable in this contract.

7.2 As per EPF Commissioners guidelines any contractor labour working inside

the CRWS, Bhopal premises should be covered under EPF Act irrespective of

total labour available with contractor.

7.3 Tenderer should have a valid registration number/establishment code/business

number with Employee Provident Fund Commissioner as per rule. The

tenderer will furnish attested copy of this registration number/establishment

code/business number along with tender document. The offer of tenderer

without the document of registration will not be considered and will be

rejected summarily.

7.4. Tenderer must have to register himself or his firm with central excise/service

tax department towards services to be provided by him. He will submit the

copy of valid registration number along with his tender. The offer of tenderer

without proof of registration of service will not be considered and rejected

summarily.

28

7.5. The contractor while submitting on account/final bill, will submit

documentary proof employee wise (For the employees worked during the

month) showing details of payment made toward his and employee

contribution to EPF for the period for which bill is submitted. As a

documentary proof, either he can submit along with bill, attested photocopy of

pages of PF pass book of employee showing PF amount transfer by employer

during that month or copy of ECR(Showing details of contribution member

wise who worked for that month) uploaded along with proof of remittance

through electronically generated challan or any other proof showing that PF

contribution of the employee/labour worked for particular month have been

deposited with EPFO. The supervisor in-charge and other bill checking

official will check these document with attendance register. It is to be ensured

that amount paid by contractor must tally with amount worked out as per

norms.

7.6 The contractor while submitting on account/final bill, will submit

documentary proof employee wise (For the employees worked during the

month) showing details of premium paid under, Employees compensation

liability policy of his worker under Workmen compensation act, for the period

for which bill is submitted.

7.7. The contractor at the time of submission of bill will present proof of payment

of wages to his employees/labour. Payment through bank is mandatory and

contractor will furnish an attested photocopy of relevant pages of passbook

showing transaction of payment of wages of particular month or any other

proof showing that salary payment is transferred into saving account of his

employee/labour for the staff who worked for particular month for which bill

is submitted. The supervisor in charge of work and other checking staff of bill

will ensure through document that contractor paid wages as per minimum

wages act for the staff who worked for particular month.

7.8 The contractor will submit bill/invoice showing amount of service tax in the

invoice/bill. The service tax amount will be reimbursed on

producing/submitting the actual/attested bill/invoice of service tax amount

paid.

7.9 Payment of minimum bonus: The contractor has to pay minimum bonus which

shall be 8.33% of the salary or wages earned by the employee during the

accounting year, based on the specified number of days advised by Railway,

according minimum Bonus Act. The Bonus payment also allowed only

through ECS clearance. Failing to this final bill of the contractor will not be

passed.

7.10 Contractor is responsible for filling of form no. 18, 19, 20 under rule no. 103,

102 & 104 of M.P. Factories rules 1962 respectively, and will submit copy of

the same to inspecting authority at the time of claiming payment. Contractor is

also responsible for maintaining records like register of wages, muster roll,

register of over time, register of advance, wages slip, notice board etc, in terms

of “The Contract Labour (Regulation & Abolition) Central Rules, 1971”. A

29

list of register required to be maintained is given below for contractors,

guidance, however the contractor will be ensured all type of records both

mandatory as well as need base requirement subjected to case to case.

7.11 The total offered Rates below the minimum wages Act (as per the current

valid labour rate) received in any tender based on minimum labour requirement, the same will be summarily rejected. The contractor’s

assessment on overall rate quoted by contractor with respect Railway estimate

may also be submitted along with their offer as a supporting document to

justify the rate quoted by him. In the absence of this document, the rate

evaluation is purely Railway’s right and in this connection no claim on later

stage is acceptable.

8. Payment: - No advance payment will be made by Railways. Payment will be

made month wise for the services rendered in all 04 service buildings in one

month through on Account bill submitted by the contractor duly checked,

passed and certified by nominated supervisor & nodal officer for doing work

as per prescribed method.

9. The contractor will ensure disbursement of wages to his labour within expiry

of 07th day of the wages period, through ECS clearance of Bank.

10. If the payment from Railway is delayed due to some reasons, the contractor

shall arrange payment to his employees from his own sources.

11. It is the sole responsibility of contractor to observe and abide by the provisions

of various statutory labour laws and Act and regulations framed by the

Govt/administration and revised time to time. Rly will not be responsible for

any violation of the act or regulation by the contractor. However, during

currency of the contract, Railway reserves the right to demand any/all

documentary proof to ensure compliance of applicable statutory and

mandatory laws.

12. If violation of any of the statutory provisions detected, the Railway reserves

the right to take action against the defaulting contractor including recovery of

cost of damages and other legal action as deemed fit.

13. Penalty imposed by govt. authorities due to non compliance of the statutory

provision of laws, shall be liable to be paid by the contractor. Railway will not

pay or reimburse this penalty to the contractor.

14. Successful contractor will have to obtain necessary labour license if required

from Labour Commissioner in respect of his employees and submit the same

in the Office of CWM/CRWS/Bhopal before commencement of work.

30

Special condition of contract. PART-C:

1. Quantity of work: On daily basis over a period of 24 months (Twenty four

months). Timely execution of work is the essence of this contract. This is a

service contract; thereby the work shall be executed daily as per the

requirement given in schedule of work. Break in work (Service) or carry

forwarding of works is not possible and not acceptable in service contract.

Please note this fact before submit the tender form.

2. Completion period of the work is on daily basis over a period of 24 months

(Twenty four months), to be counted from Sixty days (60 days) from the date

of issue of acceptance letter, or when the contractor states in writing that he is

ready to start the work, whichever is earlier. This is a service contract and

contractor is responsible to provide services on each and every working day

and not allowed for any service breaks during the two year contract period.

3. INSPECTION: Inspection will be carried out by Senior Section Engineer,

RRWI or any other nominated representative of CRWS, Bhopal. The daily

performance of the firm will be assessed on the basis of services provided at

various locations by the firm as per scope of work on gradation basis as per

enclosed Table - L.

4. For the purpose of this contract, CMT/CRWS (Officer in-charge) will be the

nodal authority. All written correspondence in respect of this contract should

be addressed to the Railway Administration through CMT only. Senior

Section Engineer/Instructor, RRWI/TTC (or any other supervisor nominated)

is authorized supervisor for this contract.

5. Special Agreed Damages:-

5(a) The contractor should ensure that the overall score should be 90% and above

for full payment. If the score is found below 90%, then a penalty as specified

below shall be imposed and recovered from the bills. OVERALL RATING Penalty

Above 90% No penalty.

Above 75% up to 90% 10% of the accepted rate will be recovered from the

bills

Above 60% up to 75% 20% of the accepted rate will be recovered from the

bills

Up to 60%

No payment will be allowed. However contractor or

his representative responsible to start re-work for

improvement within same day and within the time

jointly decided by Contractor and Railway

supervisors and on satisfaction of re-work, payment

will be made based on fresh overall rating.

Note: -

1) Contractor will ensure overall rating always above 90%.

2) In case scoring is 90% and below in more than three days continuously,

Railway may deal the case as per clause 62 of general condition of

contract including termination.

31

3) In case scoring is 60% and below, the contractor shall be responsible for

re-work by his own expenditure to the entire satisfaction of Railway

representative and scoring will be bring the accepted level of payment. In

case he failed to improve the scoring in such cases, the case may be

treated as break of contract and Railway may deal the case as per clause

62 of general condition of contract including termination. In such cases,

Railway has full right to execute the work through any other agencies for

avoiding inconvenience of employees of Work Shop.

5(b) If the contactor failed to hand over the all type & full quantity of consumable

material for cleaning (as mentioned in Table - IV) on 25th

of the month a

penalty up to Rs. 500/- per day may be imposed in each type of material till

the material made available and handed over to Railway authority.

5(c) For successful execution of work contract, availability of adequate manpower

is essential. For any shortfall noticed in man power deployments (as required

in Table-A), the amount equivalent to standard minimum wages per

labour/employee will recovered equivalent to number of manpower shortage

based on the minimum current wages plus Rs 200/- will imposed as a token

penalty per man shortage. In case any consequent failure continuously more

than three days; the contract may be dealt under clause no 61 & 62 of GCC,

including termination of contract.

5(d) The complaints received on poor quality of work a suitable penalty up to Rs

1000/-will be imposed based on gravity of complaints and evidence.

5(e) Any complaint or short coming highlighted during the inspection of any

Railway official may attract the penalty upto Rs. 1000/- as per the seriousness

of case to case.

5(f) Failure in staff payment on or before 07th of every month / on or before the

agreed date of payment between staff and contractor as per the minimum

wages act will attract a penalty Rs. 1000/-per day from next day onward. If the

failure is continues 03 subsequent months the case may be dealt with clause

No. 61& 62 of GCC, including termination.

5(g) Any interruption of work due to various reasons such as dispute among staff,

poor industrial relation between the staff & management of the contractor or

due to mass absent of festival season etc may also attract penalty up to Rs.

5000/- per day. If the failure is continues 03 subsequent days the case may be

dealt with clause No. 61& 62 of GCC, including termination.

5(h) Railway will conduct periodical or as and when required, quality audit of work

contract through nominated Railway official. Any discrepancy noticed during

the audit will attract a penalty upto Rs 2000/-. If the discrepancies not

corrected within 7-days following the report, Railway will impose a penalty

upto Rs 500/- per day from the date of noticed the discrepancy until the

discrepancy/shortcoming made good. If contractor is not take action to make

good the deficiency or discrepancies within a month, the case may be dealt as

per the clause no 61 & 62 of general condition of contract including

termination of contract.

32

7 Contractors scope of work:-

7.1.1 I. Quantity and location of work --- Cleaning work of 04 service building Cleaning Activities for all service buildings

1. All tools, tackles, and equipments including HP water jet machine, vacuum

cleaner, Hand push wet & dry sweeping machine, Wet & dry Vacuum

cleaner, mop, scrubbers & dusters etc. shall be provided by the contractor.

The repair & replace of consumable or total replacement of the

machine/items provided by the contractor is to be carried out by the

contractor at his own cast. The list of equipment brought to Railway

premises will be informed to nominated Railway Representative to look

after the this work contract.

2. All essential consumable clean materials like acid, harpic, detergent etc as

prescribed in list shall be provided by the contractor. It has been decided to

procure and handover the consumable material to Railway’s authority on

25th of every month for the incoming month usage. In case the 25th

of

month is falls in holiday, the same will be handover to previous working

day.

3. All cleaning aid like broom Goa, wiper, pocha etc as prescribed in list shall

be provided by the contractor. It has been decided to procure and handover

the consumable material to Railway’s authority on 25th of every month for

the incoming month usage.

4. It is the responsibility of the contractor to provide PPE items like hand

gloves, uniform, safety shoes, dust mask, etc. to his / her employees

otherwise penalty of Rs 500.00 will be will be charged per each individual

staff.

5. It has been decided to procure and handover the consumable material to

6.

In order to ensure smooth carrying out of work mentioned for all activities as

per Clause No 07 of special condition of contract, Part-C (i.e. contractor’s

scope of work), contractor shall provide sufficient and competent manpower to

carry out the work. For smooth carrying out of work, either contractors will

him-self available at site or he may depute his manager to supervise overall

work. Railway representative will monitor the daily work as per scope of

work.

6(a) It will be the responsibility of contractor for payment of compensation, in case

of any accident of his staff, while working in CRWS/Bhopal, under the

provision of Workman’s Compensation Act 1923.(GCC clause No 57).

The contractor shall note that no compensation due to any loss of life or loss

of material or any other account be given by the Railway Administration while

carrying out the work by the contractor as per agreed terms and the contractor

shall have to pay all the compensation in case of any accident, injury to his

labour and losses on this account shall be recovered from contractor’s account.

6(b) Contractor should cover his staff in Workman compensation (General) from

any General Insurance Company; failing to this Railway will not bear any

responsibility of compensation, under workman compensation Act- 1923.

33

Railway’s authority on 25th of every month for the incoming month usage.

6. If cleaning staff found without proper dress code or dirty clothes while on

duty any point of time within working hour’s a fine of Rs.100/- will be

charged per each individual will be charged.

7. The work in service buildings should commence at prescribed time sharply,

and should be continued up to schedule time on all days of the month

excluding Sundays and holidays.

8. Full floor dry sweeping & wet cleaning of covered area of 04 service

building including should be carried out daily & weekly as mentioned in

respective service building area.

9. Area underneath, in and around of drinking water cooler need to be cleaned

on daily basis and should be kept in highly hygienic condition.

10. Spider web removal should be carried out once in a week as per schedule

given in Table VI.

11. Road sweeping inside the railway premises as instructed by nominated

Railway Representative should be carried out once in a week and are

whenever need or found necessary to sweep any time

12. Toilet commode pan/closets cleaning should be carried out daily by HP

water jet machine.

13. Wash basins & Urinal pots & entire toilet area cleaning should be carried

out daily by HP water jet machine. Contractor will use the machine

compulsorily otherwise penalty of Rs 500.00 will be charged /day from

third day onwards.

14. In view of intensive and heavy utilization of toilets, urinals, bathrooms of

Hostel & ORH and cleaning of rooms of occupants need to be clean in

second shift as in the day rooms cleaning cannot be performed. The

contractor will provide one cleaning staff among the total cleaning staff in

second shift from 12.00 hr to 21.00 hr for covering the cleaning work of

both service building.

15. Once in a week ceiling fans of all four service building needs to be cleaned

compulsory

16. Cleaning register will be maintained by contractor and he will take daily

sign of Railway supervisor /SSE.

A. Overall maintenance of all building in a very presentable condition in

order to give a beautiful look to the campus. The details of covered &

open area, number of toilet & its area and other details are mentioned in

the Table I to VI. The work pertains to following area:-

B. Regional Railway Welding Institute. 01. Daily dry sweeping and wet cleaning of service building’s floor surface

area. Approximate total area as follows:-

Total Covered area - 472.56 Sq.meter 02. Daily dry sweeping and wet cleaning of class room should be attended

before 08.30 AM. 03. Weekly sweeping and wet cleaning of service building’s floor surface

area. Approximate total area as follows:-

Total Covered area - 383.60 Sq.meter

34

04. Daily Cleaning of water cooler area & lavatories/toilet provided in

RRWI’s Building.

Water cooler area -- 2.1 Sq.meter Table – I

Total Toilet Area

No of Wash Basin

No of Urine

Pot

No. of Toilet

(Indian Style)

No. of Toilet

(Western Style)

Drinking Water

Cooler & its

premises

RRWI

Building

98.4

Sqm

03 03 04 00 01

04. Weekly Cleaning of lavatories/toilet provided in RRWI’s Building.

Table – II

Total Toilet Area

No of Wash Basin

No of Urine Pot

No. of Toilet

(Indian Style)

No. of Toilet

(Western Style)

Drinking Water

Cooler & its premises

RRWI

Building

114.35

Sqm

05 03 04 01 00

05. Spider web clearing/removing from building area, stair cases area,

lavatory/toilet rooms etc. once in a week.

Spider web area -- 50 Sq.meter 06. Dry Sweeping of open area and service roads inside & outside of the

building between RRWI & TTC once in a week.

Total open area -- 925 Sq.meter

Service Road area -- 1116 Sq.meter

Approximate total area as follows:-

Total Covered area - 251.83 Sq.meter 07. Daily Cleaning of water cooler area & lavatories/toilet provided in

TTC’s Building.

Water cooler area -- 2.1 Sq.meter C. Technical Training Centre 01. Daily dry sweeping and wet cleaning of service building’s floor surface

area.

Approximate total area as follows:-

Total Covered area - 315.84 Sq.meter 02. Daily dry sweeping and wet cleaning of class room should be attended

before 08.30 AM. 03. Weekly sweeping and wet cleaning of service building’s floor surface

area.

35

Table – III

Total Toilet Area

No of Wash Basin

No of Urine

Pot

No. of Toilet

(Indian

Style)

No. of Toilet

(Western

Style)

Drinking Water

Cooler &

its premises

TTC Building

163.96Sqm 12 06 12 00 01

04. Spider web clearing/removing from building area, stair cases area,

lavatory/toilet rooms etc. once in a week.

Spider web area -- 64 Sq.meter.

D. Hostel & Crèche

01. Daily dry sweeping and wet cleaning of service building’s floor surface

area.

Approximate total area as follows:-

Total Covered area - 916.01Sq.meter 02. Daily dry sweeping and wet cleaning of all room should be attended in

evening after 16.30 hr 03. Daily Cleaning of water cooler area & lavatories/toilet provided in

hostel’s Building.

Water cooler area -- 2.1 Sq.meter

Table – IV

Total Toilet Area

No of Wash Basin

No of Urine

Pot

No. of Toilet

(Indian Style)

No. of Toilet

(Western Style)

Drinking Water

Cooler & its

premises

Hostel Building

195.00 18 15 12 00 01

04. Spider web clearing/removing from building area, stair cases area,

lavatory/toilet rooms etc. once in a week.

Spider web area -- 180 Sq.meter. 05. Dry Sweeping of open area inside & outside of the building once in a

week.

Total open area -- 359.00 Sq.meter

36

7.1.1 E. ORH -- Officer rest house 01. Daily dry sweeping and wet cleaning of service building’s floor surface

area.

Approximate total area as follows:-

Total Covered area - 219.15 Sq.meter 02. Daily dry sweeping and wet cleaning of all room should be attended in

evening after 16.30 hr 03. Daily Cleaning of all lavatories/toilet provided in hostel’s Building.

Water cooler area -- 2.1 Sq.meter

Table – V

Total Toilet Area

No of Wash Basin

No of

Urine Pot

No. of Toilet

(Indian Style)

No. of Toilet

(Western Style)

Drinking Water

Cooler & its

premises

ORH Building

226.2

5 Sqm

06 00 05 02 00

04. Spider web clearing/removing from building area, stair cases area,

lavatory/toilet rooms etc. once in a week.

Spider web area -- 50 Sq.meter. 05. Dry Sweeping of open area inside & outside of the building once in a

week.

Total open area -- 79.75 Sq.meter

Table-VI: Nominated Day for Removal of Spider Web/ Dusting & Other Work

S. N. Area

Probable Day for Removal of Spider Web/ Dusting from building area, cleaning of ceiling

fans, stair cases area, lavatory/toilet rooms etc. and Dry Sweeping of open area and service

roads inside & outside of the building

1 RRWI Monday

2 TTC Tuesday

3 Hostel Wednesday

4 ORH Thursday

37

7.1.2 II. Quantity and location of work - Gardening work of 04 service building

Gardening Activities for all service buildings

1. All tools, tackles, and equipments including grass cutting machine,

chemical sprayer, etc., shall be provided by the contractor. The repair &

replace of consumable or total replacement of the machine/items

provided by the contractor is to be carried out by the contractor at his

own cost.

2. All essential materials like red earth, manure, fertilizer, chemicals, etc.

shall be provided by the contractor. It has been decided to procure and

handover the consumable material to Railway’s authority on 25th of

every month for the incoming month usage.

3. Contractor will use all the machine compulsorily otherwise penalty of

Rs 500.00 will be charged /day from third day onwards.

4. It is the responsibility of the contractor to provide PPE items (like

uniform, shoes/mask/ gumboots of ISI mark, raincoat, umbrella, etc.) to

his/her employees otherwise penalty of Rs 500.00 will be will be

charged per each individual staff.

5. If gardening staff found without proper dress code or dirty clothes

while on duty any point of time within working hour’s a fine of

Rs.100/- per each individual will be charged.

6. The work in garden should commence at 0800 hours sharply, and the

work in garden should be continued up to 1700 hours on all days of the

month excluding Sundays and holidays.

7. Watering and irrigation works must be done on daily basis for watering

rubber/PVC plastic pipe will be provided by contractor.

8. Watering to all lawns and gardens, flower pots, built-in-flower pots,

live hedges, plants, trees, etc., in the specified area.

9. Cutting/trimming of grass at regular intervals of time to give uniform

look in all lawns/ gardens equipment require for cutting/trimming

/digging will be provided by contractor.

10. Trimming and shaping of hedges and plants in approved pattern/

fashion/ design in all the gardens.

11. Overall maintenance of all gardens in a very presentable condition in

order to give a beautiful look to the campus.

12. Preparation and maintenance of flower pots. Weeding out wild plants,

grass, shrubs, etc., from the gardens and flower pots.

38

13. Spraying chemicals to trees, plants, grass, etc. as and when required.

The chemicals will be supplied by the contractor with spraying

equipment.

14. The new plants and trees shall be supplied by the railway for plantation.

The details of garden area, flower pots and other details are mentioned

in the Table VII.

Table VII

Garden Area of four service building

S.No. Name of Service

building

Hedge area in sqm

Lawn area in sqm

Total Garden area in

sqm

No. of pots

Remarks

1 RRWI 159.2 431.4 590.6 70

2 TTC 115 311.5 426.5 10

3 Hostel 102 62.7 164.7 35

4 ORH 95 314.5 409.5 0

39

7.1.3

III. Quantity and location of work – Services required at Hostel

i) Services are required to provide checking in / checking out facility for

occupants. Maintained occupancy register of Hostel

ii) Services required at Mess Hall and kitchen of Hostel which covers

Cooking and distribution services are required for provision of messing

arrangement (with contractors all material) for around 55 to 50 persons on

daily basis at Hostel which covers morning tea, breakfast, lunch, evening

tea and dinner to the occupants, visitors & guests in dining hall of the

hostel as per prescribed menu & time schedule. However the number of

trainees may vary time to time for which no claim can be raised by

contractor at any cost.

Guidelines for Services required at Hostel. Duties of Resident Cook & kitchen staff --- In Hostel one trained or

experienced cook and minimum three assistant cooks/helpers each male will

be posted. The staff will be known as resident kitchen staff. The resident

kitchen staff will do the job of cooking & distribution of the food for provision

of messing arrangement (with contractors all material) for around 55 to 50

persons on daily basis at Hostel which covers morning tea, breakfast, lunch,

evening tea and dinner to the occupants, visitors & guests in dining hall of the

hostel as per prescribed menu & time schedule to occupants. They will also do

the Cleaning of kitchen utensils with cleaning agent and disinfectants dusting

of the equipments and hygiene of dining hall of the hostel to maintain

cleanliness all the time. The workers should maintain personal hygiene. They

should behave politely and amenable to discipline and knowledge &

experience in care taking of guest. This service is to be operated throughout

the year without any break on all days by the contractor. Since the Round the

clock services are required taking charge of all dead stock assets and fittings of

hostel. Cooking and distribution services are required for provision of messing

arrangement (with contractors all material) for around 55 to 50 persons on

daily basis at Hostel which covers morning tea, breakfast, lunch, evening tea

and dinner to the occupants, visitors & guests in dining hall of the hostel as per

prescribed time schedule as follows.

SUPPORT SERVICE – The resident supervisor & kitchen staff will provide

support in Hostel including checking in / checking out facility for occupants,

registration of trainee, room allotment, distribution linen & other items, store

management, kitchen area upkeep and other guest assistant jobs etc. on all

days

Essential for duties: The contractor‘s staff will wear uniform along with

photo equipped badge & company logo while on duty. The contractor will

issue identity cards to his security person after getting them verified by the

Railway authority. Any worker found without identity card will not be

permitted to enter the premises.

40

Accommodation -- Railway would provide free suitable accommodation with

in the hostel premises/nearby hostel along with free water & electricity for the

resident kitchen staff.

Facilities for Trainees/Guest: Contractor shall maintain hostel lounge for

upkeep of newspaper papers, magazines, television and other assets.

Contractor to provide 3 daily newspapers every day (Dainik Bhaskar, Raj.

Patrika, Nav Bharat or any other news paper(both Hindi) and Times of India

(English) and magazines every month are India Today, Pratiyogita

darpan,Ghrah Shobha, Sports magazine (English) all issue in time.

All the linens, mosquito net and blankets shall be provided by Railways,

washing and ironing is to be arranged by the contractor, so as to provide every

occupant with fresh linen set and change once a week. Approx. 80 to 100

Blankets however shall be required to be dry cleaned twice a year.

Safety & security: Entry in Hostel will be permissible only after presenting

the valid photo containing Identity Card by occupants. Restriction of the

unauthorized entry will be maintained for security purpose.

Special condition: The monthly wages of resident kitchen staff has to be

earned by contractor within this agreed per day charges. These charges will be

decided before commencement of the work and decision of Railway

Administration will be final and binding on contractor. The staff will be

deployed only after producing valid police verification from local district

HQ/BPL and affidavit of person that has no criminal record. To ensure the

cooking of food is hygienic the staff will get medical examination by district

health officer of frequency every three month. In case of injured staff/absentee

contractor will replace by suitable one i.e. Cook to cook and helper to helper.

Supervision/running of Hostel: A railway officer or nominated

representative will inspect hostel housekeeping, messing facility & other

hospitality for occupants time to time for smooth running of the hostel.

Penalty: If resident kitchen staff or cleaning staff or gardening staff while on

duty found without dress code & not fully equipped any point of time within

working hour’s a fine of Rs.100/- per individual will be charged by competent

authority.

Fee : Contractor will charge from each trainee/employee Security Deposit &

Mess Security Deposit at the time of admission in hostel. The Security & Mess

Security Deposit are refundable to the occupants without any interest, when

they vacate the hostel it will be adjustment in their pending dues of bill of

mess.

Maintenance of record: Resident cook/Care taker of hostel will maintain

following record in register of hostel.

1. Record of Occupants for trainees – Name of Employee, Attending the

Course no. , Age, Gender, Office Address, Home address, duration of stay,

Communication -------- Phone No. office & home and Mobile No.

2. Record of other Occupants – Name of Employee, Purpose of visit

Attending the Course no., Age, Gender, Office Address, Home address,

41

duration of stay, Communication -------- Phone No. office & home and

Mobile No.

3. Attendance register of mess

4. Complain register for occupants

5. Customer feedback register

6. Cleaning register.

7. All issuing material for trainees/occupants, dead stock assets and fittings

of hostel.

FACILITIES TO BE PROVIDED BY RAILWAYS:-

i) The Railway will provide necessary furniture, in dining hall, Rooms,

lounge etc. The contractor shall keep a proper account and safe custody of

the items/equipments handed over to him and in case of any

damage/loss/misplacement/pilferage/theft, the contractor shall be

responsible to repair/replace the same at his own expenses, failing which

Railway shall be entitle to deduct such costs, as decided by the Officer In-

charge to make good the loss from the bills of the contractor. The decision

of the Railway shall be final and binding. One refrigerator, for storing

milk, vegetables, and other perishable food items.

ii) Mattresses, Pillows, Bed sheet, Pillow covers, blankets and mosquito nets

for hostel will be provided by the Railway. The contractor has to ensure

their safe custody.

iii) Water supply and electricity shall be provided at available points free of

cost.

Menu for Breakfast, Lunch & Dinner etc: Menu is provided by railway

The per day meal charges including breakfast, lunch, tea, coffee, snacks

and dinner etc. (based on unlimited thali system), will be decided as per

menu by mutual agreement between Railway administration and contractor

for a period of the contract. Any escalation in per day meal charges will

also be decided by mutual agreement between Railway administration and

contractor.

(A) Bed Tea /Coffee (as per demand) to be served in rooms between

(06.00-06.30 Hrs.) –from March to September and between (06.30 –

07.00 Hrs.) –from Oct.To Feb. The Bed Tea should be in cup (100 ml for

one person) of good quality.

(B) Evening tea/coffee with one biscuit packets - (17.00 –17.30 HRS)

42

(C) MENU – All will be served on dining table of mess.

Day Breakfast (07.30 – 08.30 Hrs.)

Lunch Un limited thali basis

(12.00 - 13.00 HRS.)

Dinner Un limited thali basis

(20.00 – 21.00 hrs)

Monday 1. Vegetable cutlets 3 nos. (100 gm each)

with 03 piece bread & ketchup/chatni.

2. Tea or Coffee 100 ml (As per demand).

1. Two seasonal vegetables

(One dry and one curry).

2. Dal

3. Rice

4. Chapatti

5. Raita/Curd (150gms)

6. Seasonal green salad

comprising onion, Tomato,

Carrot, Raddish/ Cucumber

/Lemon, etc.

7. Papad 1 pc

8. Achar/Chutney (20 gms)

9 Sweet Dish: One item

Moong Halwa (80gms) or

Gajar Halwa (80gms) or

Gulab Jaman 2pcs. (80gms) or

Rasgulla 2 pcs (80gms) or

Jalebi (100gms) or

Burfi Khoya) (80 gms) or

Khir (100 gm)

1. Two seasonal vegetables

(one dry and one curry)

2 Dal

3 Rice

1. Chapatti

2. Raita/Curd (150 gms) in summer and Veg.

Soup (150 ml) in winter

3. Seasonal green salad comprising onion,

Tomato, Carot, Radish Cucumber/ Lemon, etc.

7 Papad 1pc

8. Achar/Chutney

9. Seasonal Fruit; Any one fresh seasonal fruit

Like Banana - 2 Pcs or Orange-1 Pc or Apple -

1 Pc or Mango- 1 Pc or Chikku- 02 Pc

(Fruit should be of standard size).

Tuesday 1. 02 Bhatura (100 gm each) and Chole

(100 gm) and onion & chatni.

2. Tea or Coffee 100 ml (As per demand).

Wednesday 1. 02 nos. Masala Dosa (Large size) or 3nos

Plain Dosa (Large size) or 04 Idies/Vada

with Sambhar and coconut chutney

2. Tea or Coffee 100 ml (As per demand).

Thursday 1. 6 no. Puri with vegetable/Chana Masala

or Alu Sabji

2. Tea or Coffee 100 ml (As per demand).

Friday 1.3nos. plain Parathas with alu sabji or

3nos. Stuff Parathas

(Alu,Muli, Methi, Ghobhi) with curd.

2 Tea or Coffee 100 ml

(As per demand).

Saturday 1. Poha/Upma and 01Samosa/Kacori/

Alubada & Jalebi with chatni.

2.Tea or Coffee 100 ml (As per demand).

Sunday 1. 03 Stuffed Parathas with curd and

Chutney/Pickles

2. Tea or Coffee 100 ml

(As per demand).

43

The mess rate format as per above menu

The rates for hostel mess are to be quoted in the following format as per the

menu described above. However, in the contract diet rate would be awarded on

the basis of grand total rates per day per person, the break of cost is as

mentioned below.

The proposed rate for hostel mess – Ist

year

1 Bed Tea (100 ml.) Rs……07.00…………

2 Breakfast with tea Rs……40.00……………

3 Lunch Rs……75.00……………

4 Evening Tea with biscuit packets Rs……13.00……………

5 Dinner Rs……75.00…………

6 Total For Hostel (1+2+3+4+5)

The proposed rate for hostel mess – IInd year with considering 10% escalation

II. INSTRUCTIONS FOR PREPARATIONS

1. Only packed dals, salt, spices, condiments and oil with AGMARK

quality symbol should be purchased. Any ingredient being sold loose

should never be bought. The packaging and expiry date of the ingredients

should be checked.

2. Food grains should be stored in standard bins while, plastic food grade

containers are ideal for storage of dals, spices, condiments and other

ingredients.

3. Vegetable, fruits and perishable food commodities should be procured

fresh and storing for longer time/duration should be avoided.

4. The food containers during cooking should be checked for its cleanliness.

5. Storage of raw materials, ingredients should be subject to FEFO (First

Expire First Out) or FIFO (First in, First Out) stock rotation system as

applicable. Containers made of non-toxic materials should be provided

for storage of raw materials.

6. The cereals and pulses should be manually cleaned before cooking to

remove any extraneous matter.

7. Leafy vegetables when added to any preparation should be thoroughly

washed by hot water before cutting and should not be subjected to

washing after cutting.

Rs. 210.00

Rs. 230.00

44

8. Rice should be of standard variety namely Basmati or Saila.

9. Only good quality Agmark flour should be used. Maida should not be

used for making chapattis.

9. Cooking should be done using Agmark ingredients and fresh vegetables.

Refined oil should be preferably groundnut oil. It should not be Palm/rap

seed oil.

10. Tea should be of branded Company only like Brook Bond/Lipton/Taj

Mahal/Nestle/Tata etc.

11. Only Britannia Biscuit should be used in evening tea.

12. Milk (Full cream) used for tea should of Sanchi Diary/Amul or any other

branded company.

13. Oil will be refined oil: Dhara / Sundrop/ Saffola or similar approved

brand.

14. Ketchup and Pickles will be of Maggie/Top/Kissan or similar approved

brand

15. Salt will be iodized branded salt and masalas will be of either MDH, or

any other approved brand

16. Besan will be of Shaktibhog/Rajdhani brands or any other approved

brand.

17. For lunch and dinner a variety must be ensured. Dal of different varieties

must be served on different days and for lunch and dinner. This may

include the following: Moong dhuli, Moong sabut, Moong chilke wali,

Masur Dhuli, Masur Sabut, Chana dal, Arhar Dal, Arhar, Kaala chana,

Safed chana, Lobia/raungi, rajma, Urad sabut etc

18. No dal may be served more than twice during a week. Similarly, the

vegetable of different verities preferably, seasonal vegetable, must be

served. The same vegetable may not be served more than twice during a

week.

19. No sweet & fruit mayt be served more than twice during a week.

20. Sufficient fresh green vegetables should be used for veg. curries. Use of

Potato should be limited and proper combination of vegetables may be

maintained while preparing specific curries.

21. Prepared food should be delicious / tasty with permissible spices, chilly,

salt, etc. Food service should be fast and smooth. At least one waiter

should be available for every 20 trainees serving food in the mess. This is

in addition to cleaning, washing and cooking staff.

22. Leftover food should not be served later on.

23. Menu as specified above will have to be followed strictly. However,

some small modifications can be made by the contractor after approval of

inspecting authority, if required.

24. The contractor will be required to provide special (example, khichri) or

any other suitable item for sick residents in lieu of the regular meals.

25. In case the adulteration, improper hygiene, shortage of food, substandard

taste, and change in menu without approval are found in the food the

competent authority will recommend the penalty to be imposed on the

45

contractor and the decision of the competent authority will be the binding

on the contractor.

26. Tables, benches and boxes, cupboards, glass cases, etc. shall be clean and

tidy. Cooking utensils and crockery should be clean and in good

condition. These should not be broken/ chipped.

27. Utensils should be cleaned of debris, rinsed, scrubbed with detergent and

washed under running tap water after every operation. Wiping of utensils

should be done with clean cloth. Clean cloths should be used for wiping

hands and for clearing surfaces. Cloth used for floor cleaning should not

be used for cleaning surfaces of tables and working areas and for wiping

utensils. Dust or crumb from plates or utensils should be removed into

dustbin by using cloth or wiper.

28. Equipment and utensils used in the preparation of food should be kept at

all times in good order and repair and in a clean and sanitary condition.

Such utensil or container should not be used for any other purpose.

29. Every utensil or container containing any food or ingredient of food

should at all times be either provided with a properly fitted cover/lid or

with a clean gauze net or other material of texture sufficiently fine to

protect the food completely from dust, dirt and flies and other insects.

30. The Kitchen cum Store should be located in a clean and open place and

free from filthy surroundings and should maintain overall hygienic

environment. The premises should be kept free from all insects. No

spraying should be done during the cooking.

31. Waste material generated during the cooking of food should be kept in a

separate container of adequate size with a proper cover preferably one

which need not be touched to open should be provided in the premises for

collection of food waste material. This should be emptied and washed and

dried daily before next use.

III – Personal hygiene & cleanliness checkups of Cook cum Helpers

1. Cooks and helpers should maintain a high degree of personal hygiene and

cleanliness. The person suffering from infectious disease should not be

permitted to work. Biannual health checks up should be undertaken to

ensure fitness for the job of CCH. Cooks/helpers should report

immediately to their supervisors, if they are suffering from any disease

likely to be transmitted via food, e.g. diarrhea or vomiting, infected

wounds like, skin infections, jaundice or sores.

2. All food handlers should remain clean, wear washed clothes and keep

their finger nails trimmed, clean and wash their hands with soap/

detergent and water before commencing work and every time after

touching, raw or contaminated food or using toilet. All Cook cum helpers

should avoid wearing loose items that might fall into food and also avoid

touching or scratching their face, head or hair.

3. Nail polish or artificial nails should not be worn because they can

become foreign bodies and may compromise on food safety. No watches,

46

rings, jewelry and bangles should be worn during cooking, serving and

distribution where there is a danger of contamination of product.

4. Chewing, smoking, spitting and nose blowing should be prohibited

within the Premises especially while handling food.

5. The CCHs should have adequate and suitable clean protective clothing,

head covering hair should be tied up neatly and ensured that the CCHs at

work wear only clean protective clothes and head covering essentially

during mess operation.

6. The CCHs should wash their hands at least each time work is resumed

and whenever contamination of their hands has occurred; e.g. after

coughing / sneezing, visiting toilet, using telephone, smoking etc; avoid

certain hand habits - e.g. scratching nose, running finger through hair,

rubbing eyes, ears and mouth, scratching beard, scratching parts of

bodies etc.- that are potentially hazardous when associated with handling

food products, and might lead to food contamination through the transfer

of bacteria from the employee to product during its preparation. When

unavoidable, hands should be effectively washed before resuming work

after such actions.

IV - Facilities & Infrastructure Provided By The Contractor in mess This hostel will require a well equipped Kitchen with following facilities:

1. Two gas stoves, with three additional cylinders

2. One Instant coffee machine.

3. One branded refrigerator of 280 liter capacity

4. Proper stainless steel container for keeping the cooked food warm.

5. Racks for keeping groceries etc.

6. Food preparation utensils

7. Plastic Dust bins in kitchen

8. Two Stainless steel tub for collection of used utensils

9. One Stainless steel tub for collection of used glass

10. One Stainless steel set –one Thali, three Katori, one glass for 60 Nos.

trainees or standard thali with sufficient pockets with approval.

11. Table serving utensils for covering minimum 05 Nos tables

Free of cost electricity & water to be used for catering purpose only.

However it should not be used for private purpose. Electricity would not be

allowed to be used for cooking purpose. Save electricity if not required.

V- Instructions for contractor

1. It will be the responsibility of the contractor to keep the equipment, gas

stoves and infrastructure in good condition. The contractor shall be

responsible for any damage/missing to burners and cylinders or any other

item. He shall bear the damage/missing charges if any.

2. In case, additional gas stove/cylinders are required, the contractor will have

to make his own arrangements. Charges for consumption of gas will be

borne by the contractor. It will be the responsibility of the contractor to

47

keep sufficient no. of gas cylinders every time.

3. The repair & replace of consumable or total replacement of the items

provided by the contractor from Sr.No 1 to Sr No3 is to be carried out by

the contractor at his own cast.

4. If the contractor provides eatables to the staff and guests etc on credit, he

himself will be responsible for recovery.

5. Hostel mess facility is only for staff staying in the hostel. No outsider will

be allowed without permission of Railway authority. If found serving

meals to outsiders will be charged penalty of Rs. 500/- per day.

6. Any function or party will not be allowed without written permission of

Railway authority.

VI - Instructions for Operation of Mess

1. Contractor or his representative has to be physically present on the hostel

premises to supervise the mess activity. No sub-contract shall be allowed.

2. The Contractor should provide sufficient number of kitchen staff for

cooking & serving - 01 Chief Cook & 03 nos staff for assist in cooking,

serving, cleaning and washing etc. The numbers given are illustrative and

actual number may be mutually agreed upon between railway and the

contractor. The contractor will ensure that his kitchen staff will served

cooked food items on the dining table to staff.

3. This mess is operated on “No profit –No loss” scheme so labour cost is

included in per day diet charge. Railway will not pay any wages to

contractor separately for resident kitchen staff; however contractor will pay

the wages to kitchen staff as per "Minimum Wages Act 1948" and he will

also follow all labour laws as applicable for contract.

4. Contractor shall have to provide adequate china crockery, stainless steel

cutlery, kitchen utensils, serving utensils, towel at wash basin for day to

day use.

5. The service boys engaged by the contractor will have to wear uniform

(preferably) in the hostel premises. The cook and assisting staff are also

required to wear the apron and a cap. The contractor shall ensure that its

personnel are well dressed in proper uniform, well trained, well behaved

and courteous in dealing with railway officials, trainees, visitors etc. The

contractor shall also ensure that his personnel do not smoke, consume

alcohol or any intoxicating drugs/substances while performing duty in

premises.

6. The Contractor maintains absolute hygiene, cleanliness inside and around

the designated premises of mess/kitchen/dining area through permissible

measures at all the times. The contractor will be responsible for the

cleaning of the dining area and kitchen including the wash basins pits,

dining tables and the dustbins for maintaining proper hygiene. Liquid soap

will be provided by the Contractor in dining hall wash basin. The

contractor shall maintain proper pest and rodent control by authorised

agency within the designated premises of kitchen/cooler area on monthly

48

basis. The charge of pest control will be paid by the contractor (for

recommended service and frequency) The same are included in total cost

of contract. The contractor will present the certificate of completion of pest

control every month’s first week by authorised agency.

7. The Contractor shall ensure that the utensils being used are hygienically

washed and cleaned at all times. Cleaning/washing agents for utensils will

be supplied by contractor.

8. The items to be supplied to the hostellers will be as per approved menu and

of required standard. No deviation will be permissible without prior

permission.

9. Hostel facilities should not be used by the contractor to serve outside

customers other than permitted Railway staff of hostel. If found staying

outsider or serving meals to outsiders will be charged penalty of Rs. –

500/- per day. The railway administration‘s decision will be final in any

special circumstances for use of hostel.

10. Any deviation from the Menu items agreed in the contract will be viewed

seriously and the contractor a fine of Rs.1000/- will be charged per each

individual item will be charged.

11. Mess is compulsory for all the trainees staying in the hostel. However if a

trainee does not avail mess facility for a day or more with the prior

intimation in writing, he/she will not pay for the absence period.

12. Mess charges may be collected from the trainees in advance for continuous

spells of 7 days or up to his date of departure whichever is earlier. In

emergency, if a particular trainee wants to go earlier than his scheduled

departure, the mess contractor will have to refund the money for remaining

days.

13. For any eventuality/miss happening or accident at the place of work or

outside to his employees or any person engaged by him, this office will

have no responsibility to pay any compensation what so ever. It will be the

responsibility of the contractor to bear such cost, if any.

14. The Railway shall not provide any cash subsidy to the Contractor for

running the mess. Payment to the employees of the contractor is to be

made by him as per minimum wages act of the Govt.

15. All employees engaged by the Contractor will be subject to police

verification. The contractor will have to register all his employees who will

be working in the hostel premises along with a copy of their photographs,

residential details for clearance by the railway. The contractor will have to

issue Photo ID card to all his staff while working in the hostel premises.

16. Hostel Mess is to be operated throughout the year without any break on all

days by the contractor. The contractor should provide suitable leave

reliever to his staff. The contractor should provide his mobile cell number

at the hostel reception.

17. Six monthly medical checkup of cooking staff must be carried out from

medical hospital. , If need directed to the railway hospital, medical chages

paid by contractor.

18. The Contractor shall be fully responsible for providing leave benefits,

49

weekly off, National & Festival holidays etc., to the personnel deployed

and as and when, any of personnel comes late or proceeds on leave or

absents himself/herself, it will be the prime responsibility of the contractor

to provide a suitable substitute.

VII -- Penalty Clause on Food-Service-Hygiene etc

1. If hostel item /equipment found missing or damaged by his staff, the

Contractor have to recuperate the same within three working days failing

which a penalty of will be imposed and cost of equipment will be recovered.

2. In case it is found and proved that the food/eatables provided by the

contractor are not of good quality and are dangerous for health/attained

expiry date a minimum fine of Rs.500/- will be levied.

3. In case it is found that food items exhausted before schedule time or

deviation of given menu, lack of taste in food, scarcity of utensils in serving

time a minimum fine of Rs.500/- will be levied.

4. If contractor fails to serve food according to the mess timings or any delay in

service of more than 30 minutes a penalty of Rs.500/- will be levied.

5. Improper cleaning of the dining area and kitchen including the wash basins

pits, dining tables and the dustbins will attract a fine of Rs.100/- each time.

6. If liquid soap found missing at the wash basins in the mess a fine of Rs.75/-

will be charged each time.

7. If dirty towel or washbasin towel found missing at the wash basins in the

mess a fine of Rs.75/- will be charged each time.

8. If mess staff found without caps, aprons in cooking area or serving staff

without gloves a fine of Rs.100/- will be charged per each individual staff.

9. If kitchen staff found without proper dress code or dirty/unhygienic clothes a

fine of Rs.100/- will be charged per each individual staff.

10. The waste materials/leftover food from mess should be removed from hostel

premises every day. The contractor shall ensure that stray cattle such as pigs,

dogs etc. should not consume any food within the hostel premises. If any

deviation found, a penalty of Rs.500/- per day will be charged in both the

cases.

50

7.1.4

IV. Quantity and location of work – Services required at Officers Rest House

Duties of Resident Cook/Caretaker --- In ORH one trained or experienced

resident cook male will be posted. He should have knowledge and experience in

care taking of guest. Since the Round the clock caretaking services are required

so he should be educated, maintained occupancy register of O.R.H. & taking

charge of all dead stock assets and fittings of rest house. Making up bed with

linins supplied by Railway and handing over to occupier of the rest house and

keep proper accounts of all accountable items of the Officer Rest house and

escorting of allotter/s & guests.

He will do the job of cooking & distribution of the food to guest. He will also

do the Cleaning of kitchen utensils with cleaning agent and disinfectants

dusting of the equipments and gadgets of the O.R.H. to maintain cleanliness all

the time.

Essential for duties: The contractor‘s staff will wear uniform along with photo

equipped badge & company logo while on duty. The contractor will issue

identity cards to his resident cook after getting them verified by the Railway

authority. Any worker found without identity card will not be permitted to enter

the premises.

SUPPORT SERVICE –The resident cook will also provide support in ORH

for receiving of guest, distribution linen & other items, store management,

kitchen area upkeep and other guest assistant jobs etc. on all days. Doing small

jobs required for the occupants like getting their cloths ironed, getting News

paper & other items from shop etc. and errands for which costs will have to be

got collected from the occupants. Railway will not be responsible for payments.

Accommodation -- Free residential accommodation and electricity will be

provided to the resident cook/care taker in the outhouse of Officer Rest House.

Menu for Breakfast, Lunch & Dinner etc: No menu is provided by railway.

The occupants shall also be provided with tea on demand, breakfast, lunch &

dinner for which cost shall be borne by the occupants. Restriction of the

unauthorized entry will be maintained for security purpose.

Facilities for Guest: All the linens including blankets shall be provided by

Railways, washing and ironing is to be arranged by the contractor, so as to

provide every occupant with fresh linen set and change twice a week. Approx. 8

to 10 Blankets however shall be required to be dry cleaned once a year.

Supervision/running of ORH: A railway officer or nominated representative

will inspect ORH housekeeping & facility time to time for smooth running of

the ORH.

Fee : Contractor will not charge any fee from the officer/guest availing the

ORH facility.

Penalty: If resident cook/caretaker staff while on duty found without dress code

& not fully equipped any point of time within working hour’s a fine of Rs.100/-

per individual will be charged by competent authority.

51

Maintenance of record: Resident cook/Care taker will maintain following

record in register of ORH.

1. Record of Guest in detail – Name Of officer, Age, Gender, Office Address,

Home address, Communication -------- Phone No. office & home and

Mobile No.

2. All dead stock assets and fittings of rest house.

3. Customer feedback register

7.1.5 Services required at Crèche in Hostel building. --- Baby seating services are

required to take care of children’s of Railway employees in Crèche

between 07.00 Hrs. to 16.00 Hrs.

Guidelines for Services required at Crèche in Hostel building.

As per the provisions under Section 48 of the Factories Act, 1948 any factory

employing 30 or more women workers are required to provide creche facilities

for the use of children under the age of 6 years for the women employees

Aya --- In crèche one trained or experienced female Babysitter/Aya will be

posted. She should not be less than 30 year of age and should have knowledge

and training in handling of children.

Essential for duties: The contractor‘s staff will wear uniform along with photo

equipped badge & company logo while on duty. The contractor will issue

identity cards to his security person after getting them verified by the Railway

authority. Any worker found without identity card will not be permitted to enter

the premises. Age Group of children: Crèche facility should be serving for children in age

group of 90 days to 06 years. Aya will maintain proper hygienic Care, security

& safety of children.

Working Hours: Baby seating services are required to take care of children’s

of Railway female employees in Crèche between 07.00 Hrs. to 16.00 Hrs

attached with CRWS working days.

Medical attention: The Crèche must be equipped with basic First Aid kit

containing pediatric medicines for common ailments like fever, vomiting etc.

and ointments, disinfectants, band aids, cotton wool etc. for minor injuries.

Monitoring/supervision/running of Crèche: A women officer & a

representative from the women employees will inspect Crèche facility time to

time for smooth running of the Crèche.

Penalty: If Babysitter/Aya while on duty found without dress code & not fully

equipped with first aid box for children any point of time within working hour’s

a fine of Rs.100/- per individual will be charged by competent authority.

Fee: Contractor will not charge any fee from the female railway employees for

availing the Crèche facility. Crèche should be run on self-sustaining basis.

Maintenance of record: Babysitter/Aya will maintain following record in

register of Crèche.

1. Record of children in detail – Name Of child, Age of child, Gender, Any

physical disability, Mother name, Working in Shop/Office, Home address

Communication -------- Phone No. office & home and Mobile No.

2. Attendance register for children

52

3. Customer feedback register

4. Medical examination of childrens, if any

7.1.6 V. Watch and Ward Services for RRWI, TTC, & Hostel

Guidelines for Watch and Ward Services for RRWI, TTC, & Hostel Duties of Unarmed Security person --- In Watch and Ward Services for

RRWI, TTC, & Hostel one trained or experienced well equipped unarmed

healthy person male will be posted. He should have knowledge and experience

in similar nature work of security. Ex service man may be deployed. This

service is to be operated throughout the year without any break on all days by

the contractor. The contractor should provide on duty security staff‘s mobile

cell number to nominated railway representative or railway official.

Essential for duties: The contractor‘s staff will wear uniform along with photo

equipped badge & company logo while on duty. The contractor will issue

identity cards to his security person after getting them verified by the Railway

authority. Any worker found without identity card will not be permitted to enter

the premises. He will also equipped with Mobile phone, 04 cell torch, Cap,

Whistle & 4’ long thick wooden danda.

Working Hours: Watch and ward services are required between 15.30 hrs to

7.30 hrs. in two shift of 08 hrs each from Monday to Saturday and on Sundays

and Holidays round the clock. Supervision of RPF: On duty security person will inform to RPF Main gate of

CRWS before start of his duties. He will work under Supervision of

RPF/CRWS.

Penalty: 1. If during patrolling of RPF staff if security person found absent from duty

place or absent without substitute arrangement then a penalty up Rs 1000.00

will be deducted/day per individual in a shift from contractor bill. A railway

officer or nominated representative will also check him time to time to ensure

security & safety of 03 nominated service buildings.

2. If security person found without dress code & not fully equipped any point of

time within working hour’s a fine of Rs.100/- per individual will be charged by

competent authority.

Communication -- In case of any unusual noticed while on duty the matter will

be inform to RPF & nominated railway representative or railway official

immediately.

Maintenance of record: Security person will maintain handing over & taking

over record of 03 nominated service buildings.

7.2 Procedure of cleaning work/methodology of cleaning work.

7.2.1 A. Floor sweeping.

i) Full floor sweeping of office building including ground floor parking area

should be carried out daily or weekly as mentioned in respective service

building area.

ii) Collects bigger size rubbish and paper litter etc from floor of building.

53

iii) Side wall fittings including small luggage racks should be cleaned &

wiped dry.

iv) Proper dry sweeping from end to end, 100% floor surface with broom or

coir hand sweeping brush.

v) Dry sweeping should be carried in such a way that no dust or sand or any

other litters left in office floor.

vi) Ensure underneath surface area cleaned in all office almirah, table, chair,

bench etc.

vii) It should be ensured that all drain holes and the drainpipes are clear and

water drains out speedily and smoothly.

viii) All litter, dust & debris shall be collected in poly bags and disposed off at

nominated bin later.

ix) All waste paper basket, etc. should be emptied and cleaned.

x) Carpet should be removed and properly cleaned at outside of office and

remove the muck/sand/dust and keep back.

xi) The administrative office floor and corridor should be wet wiped with

appropriate wet wiper after sprinkled disinfection liquid on daily basis and

all shop office should be wet wiped once in a week along removal of

spider webs.

7.2.2 B. Toilet commode pan/closets.

i) Toilet cleaning should be carried out daily and weekly by High pressure

water jet machine as mentioned in respective service building area.

ii) First back side of door, floor, commode pan and sidewalls up to level of

tiles should be hosed or sprinkled with water.

iii) If the commode pan is stained, apply diluted HCL acid by using hand

sweeping brush.

iv) Allowed the commode pan with stain socking for two to three minute.

v) Following the soaking, the commode pan should be scrubbed with

portable scrubber and flushed with water. If stain is heavy or hard, then

repeat the acid process.

vi) Apply soap liquid by HP jet machine & hand sweeping brush and rubbed

properly on floor tiles, side wall tiles and lower back side of lavatory.

vii) Wash with water and sweep the water by using broom-goa.

viii) After full removal of soap liquid, the floor should be wiped with suitable

rubber wiper.

ix) In case of western commode, the Plastic commode seats and covers

should be washed with soap liquid and wiped dry.

x) After cleaning there is no stain appeared in pan, tiles of floor and side

wall.

xi) Sprinkled diluted phenyl by using hand/ backpack sprayer. The dilution

should be 1:2 ratios of phenyl and water.

xii) Ensure there is no stink after cleaning of toilet

54

7.2.3 C. Urinal pots.

i) Urinal pot cleaning should be carried out daily and weekly by High

pressure water jet machine as mentioned in respective service building

area.

ii) Flush the Urinal pot, drainage pipe and sewage channel with water.

iii) Remove all rubbish, paper litter, dust & debris from urinal pots, if any in a

poly bags and disposed off at nominated bin later.

iv) Apply soap liquid on urinal pots by HP jet machine and scrub with brush

or mini scrubber.

v) Ensure that no litter, cigarette butt dust & debris left inside the urine pot

and also in sewage channel.

vi) Wash with plain water and ensure no stain in urine pot.

vii) Ensure that the drain hole and the drainpipe are clear and water drains out

speedily and smoothly.

viii) Sprinkled phenyl using hand/ backpack sprayer.

7.2.4 D. Washbasins.

i) Wash basin cleaning should be carried out daily and weekly by High

pressure water jet machine as mentioned in respective service building

area.

ii) Remove all rubbish, paper litter, dust & debris from wash basin and

sewage water channel, if any in a poly bags and disposed off at nominated

bin later.

iii) Flush wash basin, drainage pipe and sewage channel with water.

iv) Apply soap liquid on washbasin by HP jet machine and scrub with brush

or mini scrubber.

v) Wash with water and ensure no stain in wash basin.

vi) Ensure that the drain hole and the drainpipe are clear and water drains out

speedily and smoothly.

7.2.5 E. Spider web removal & roof dusting.

i) Spider web removal should be carried out prior to dry sweeping and

dusting of floor.

ii) Ensure as far as possible to protect office records, equipments including

PC, printer etc from dusting and spider webs prior to starting spider web

removal

iii) Spider webs and roof dusting should be executed as single work for entire

building/offices/shops.

iv) Use natural/synthetic bristled brushes with adequate length of handle for

spider removal.

v) Spider web removal should be carried out once in a week as per schedule

given in Table –

vi) Roof of rooms, offices, corridor, stair case, toilet, water cooler shed.

Verandah etc should be brushed up and remove all dust and spider web

thoroughly from end to end.

55

vii) Ensure spot spider webs from electrical fittings, crevices or corner of

office equipments or mosquito metallic wire nets of windows or door back

corner or frames.

viii) Following roof brush up, the dusting should be carried out from all office

equipments, furniture, window sills, door/window pelmets, top of water

cooler, top of flesher etc.

ix) Dust from fan leaf, tube light frame etc also ensured.

x) Dry sweep entire office floor of office building and ensure no dust left in

office floor.

xi) After spider web removal, no dust or part of spider web appeared on entire

building roof or corner or any crevices or corner.

7.2.7 F. Area underneath, in and around of drinking water cooler. i) The area need to be cleaned on daily basis and should be kept in highly

hygienic condition.

ii) Collect the rubbish and paper litter etc manually in a ploy bag and dispose

the same later at nominated place.

iii) Apply diluted HCl (Hydro chloric Acid) or diluted H2SO4 (Sulphuric

Acid) and rub the all blackish area for removing mud/muck and other

fungus growth.

iv) Wash the entire area with fresh plain water and repeat the above acid

treatment if required for complete clearing all muck/fungus blackish area.

v) Cleaning the top and side wall of cooler by removing dust and other

rubbish if any and wash all side of water cooler.

vi) Apply detergent as per requirement for ensure full cleaning.

vii) Apply suitable detergent (Diluted liquid soap) on wash basin of water

cooler and clean it properly by using appropriate shape and size of brush.

viii) Ensure drinking water cooler and its surrounding as well as underneath

are very clean and hygienic condition.

7.2.8 G. Sweeping of Service Road. i) These cover the dry sweeping of all service roads inside & outside of the

service building once in a week.

ii) Sweeps collected in dry sweeping should be deposed suitable in such a

manner that the sweeps not flow back to road due to natural air

movements/current.

iii) Dry sweeping should be carried out by using good quality Broom Goa

with long handle.

iv) No tree leaf/litters/any type of waste/released material parts/rubbish/debris

allowed after dry sweeping of Road.

v) The work should be started from end to principle and also executed at

nominated day and time.

56

7.2.9 Procedure of gardening work/methodology of gardening work.

Procedure of gardening A. Watering of entire garden area & Watering of pots.

i) All lawn & hedge area & flower pots of service building need to be

covered daily.

ii) Proper irrigation from end to end, 100% garden area with sprinkle

system..

iii) Watering should be carried in such a way that no area or flower pot left

dry.

iv) Ensure underneath surface area wet properly.

v) It should be ensured that all nozzles holes are clear and water irrigation

and absorbs in surface speedily and smoothly.

B. De - weeding of hedge & lawn area i) It should be carried out weekly

ii) All lawn & hedge area was attended properly and no residue left in garden

area.

iii) Removing unwanted grass, plants, removing wild grass, clearing jungle

from hedge.

iv) Hedge area need to be clear using garden tool kit.

v) Apply manure, fertilizer. black soil and pesticide/chemical as & when

required.

vi) Ensure there are no unwanted plats in entire garden after de weeding..

C. Cleaning & de - weeding of flower pots i) It should be carried out weekly

ii) All flower pots were attended properly and no residue left in pots.

iii) Removing unwanted grass, plants, removing wild grass, clearing jungle

from flower pots.

iv) Flower pots need to be clear using garden tool kit.

v) Apply manure, fertilizer, black soil and pesticide/chemical as & when

required.

vi) Ensure there are no unwanted plants in flower pots after gudai of it.

E. Trimming of hedge & Lawn.

i) It should be carried out fortnightly.

ii) Cutting/trimming of grass at regular intervals of time to give uniform

look in all lawns/ gardens. This activity need to be done using hand lawn

movers.

iii) Trimming and shaping of hedges and plants in approved pattern/ fashion/

design in all the gardens.

iv) Remove all residues from entire garden area in a poly bags and disposed

off at nominated place later.

v) Ensure there are no unwanted plants in garden area after trimming.

57

F. Spray of chemicals/pesticides to entire garden area.

i) It should be carried out quarterly in entire garden area.

ii) If any garden area or plant looking unhealthy & infected than can be done

earlier as per situation demand.

iii) This activity need to be done by using chemical spray pump.

iv) Ensure that all garden area, plants & flower pots are healthy.

G. Adding of fertilizer & manure to entire garden area and all flower pots & plants.

i) It should be carried out half yearly in entire garden area.

ii) If any garden area or plant looking unhealthy than can be done early as

per situation demand.

iii) This activity need to be done manually.

iv) Ensure that all garden area, plants & flower pots are healthy.

H. Adding of black soil to entire garden area and all flower pots & plants.

i) If any garden area or plant looking unhealthy than it can be done as per

situation demand. This activity need to be done manually.

ii) Ensure that all garden area, plants & flower pots are healthy.

7.3 III. Other Scope of work:

7.3.1 Arrangement of prescribed number of labour for the work of “Miscellaneous

work related to RRWI, Hostel, TTC, ORH & Crèche of CRWS/BPL” as per

contract term and condition & as mentioned in item No. – 7, Table – I to VII.

No claim for dispensation on number of staff is allowed and permitted.

7.3.2 Minimum qualification requirement of staff as well as preferable age limit is

given in Table - B.

7.3.3 Reporting of all contractor’s staff and supervisor to nominated Representative

of Railway and give their attendance. The attendance should be jointly recorded

by Railway representative and Contractor’s representative.

7.3.4 Distribution of staff to various work of cleaning lavatories, toilets, wash basins,

urine pots, dry sweeping & moping of office areas, verandas, parking area, dry

sweeping of premises, nominated roads, water cooler area, service building

areas, gardening activities, kitchen activities, watch & ward duties, crèche work

etc as per guidance and instruction of Railway representative & work procedure

given in item no - 7.2

7.3.5 The work shall be carried out without causing infringement to the Railway

normal working.

7.3.6 Adequate safety precautions are to be taken by the Contractor to ensure safety

of workmen engaged by the Contractor.

7.3.7 Contractor, his supervisor and all staff should be attended one day safety classes

at Safety officer’s office prior to start the work.

7.3.8 The contractor shall note that no compensation due to any loss of life or loss of

58

material or any other account be given by the Railway Administration while

carrying out the work by the contractor as per agreed terms and the Contractor

shall have to pay all the compensation in case of any accident, injury to his

labour and losses on this account shall be recovered from contractor’s account.

7.3.9 The contractor staff should always use personal protective equipments as per

the details given in Table – D. Contractor’s staff not allowed to work without

prescribed personnel protective devises. However the same should be handover

to the nominated Railway representative and same should be issued as per strict

guidance of Railway representative. The minimum quantity of PPEs should be

ensured by contractor on every 25th of the month with consultation of Railway

representative and as per the consuming rate mentioned in terms and conditions.

Contractor is also responsible for ensuring the quality of PPEs and responsible

to change the material, in case Railway Representative noticed any inferior

quality of PPEs. Similarly, the work shall be allowed to start only after

deposition of the minimum PPEs based on the minimum manpower as

mentioned in Table - H

7.3.10 Contractor is responsible to procure all cleaning equipments and consumable

required for execute the work by his own expenditure. The minimum

requirement of material is given in Table – I. It is only an indicative for

contractor and he should ensure minimum material availability as per his own

convenience, however the list of material shall be procured and handed over to

nominated railway representative on or before 25th of every month for execute

the work of incoming month. The quantity mentioned in the Table – I is

minimum requirement and contractor is not allowed in dispensation for reduce

the material minimum consumption.

7.3.11 The contractor is responsible for police verification of his staff proposed going

to deployed for execution of work in workshop, prior to starting of work.

7.3.12 Contractor is also responsible to conduct the medical checking of his staff and

fit certificate issued by a registered MBBS medical doctor of all staff shall be

submitted to nominated Railway representative prior to starting the work.

7.3.13 Based on the nature of job, the work is only allowed in day time however in

case of any emergency; contractor is responsible for giving additional

manpower on 08 – hour notice to meet out the emergencies.

7.3.14 Considering nature and hardship of work, only male staff with age range of 18

to 55 year is only allowed for work. In case of Railway administration

demanded, contractor is responsible for submitting the age proof of any staff

deployed for execute the work within three days.

7.3.15 Contractor is responsible to handed over all details of staff such as Name,

father’s name, address of staff, any contact number of his family in case to

contact on emergency etc. prior to starting the work.

7.3.16 Contractor will provide photo Identity Card to all the staff employed by him at

his own cost, prior to starting of contract work and to ensure that his staff will

keep ID card with them during working in CRWS/Bhopal. All contractors’ staff

except resident staff are responsible for automatic punching of gate attendance

system while going in and out of duty. Railway will be issued bio-metric

59

punching cum identity card for all contractor staff, supervisors and contractor.

The cost of the same should be recovered from contractor’s bill. In case any

missing or loss card of any staff, contractor is responsible to lodge an FIR in

nearest police station and copy of the same should be handed over to Railway

Representative for further necessary action. Moreover, contractors staff should

be recorded their attendance through electronic biometric punching machine,

which will be made available at the hostel. Contractor responsible to collect

bio-data of all staff proposed to be deployed for the execution of contract work.

In case failure of bio- matric machine, attendance will be recorded manually in

tine on attendance register & physically verified by inspecting authority as

nominated by Railway administration.

7.3.17 In case any staff absconding from duty or on unauthorized absent from duty, the

contactor will submit a written affidavit to Railway, in which he should be

elaborate the reason of his staff absconded or absents from duty. Contactor is

also given his wiliness to take all responsibility that may arise in future

according to legal or statutory requirement in unforeseen circumstance.

7.3.18 Contractor is responsible for removing of staff immediately in case reporting of

misbehavior with any staff or any Railway authority.

7.3.19 Contractor shall responsible for submitting the valid current labour licenses as

per Rule prior to starting the work.

7.3.20 Contractor shall responsible for Keeping One FIRST AID BOX for his staff

emergency use as per the standard list of First Aid Box as in Table - G. The list

of the same is also enclosed as annexure. He should be ensure minimum

medical AIDS always in First Aid Box and responsible to produce the same at

any time by Railway authority for inspection.

7.3.21 Contractor or his authorized representative should be responsible to ensure his

presence in full working time and at working place. In his absence Railway may

stop the work and contractor is responsible for any loss on this account.

7.3.22 The subletting of contract is strictly prohibited and no other agency allowed to

work inside the work shop on behalf of authorized contactor on which the

contract awarded. In case any such cases come to notice of Railway

Administration, the contract shall be dealt as per clause no 60 of GCC including

termination of contract.

7.3.23 Contractor staff can also utilize toilet facilities, cooling water provision and

canteen facilities etc which are provided for Railway staff, however necessary

information may be provided to management, in case they are like to avail

theses facilities through nominated Railway Representative.

7.3.24 Contractor, his representative and supervisor need to be attended a joint

meeting with Railway representative & Officer in-charge for on first working

day of IInd week of every month and need to sort out all issues and review the

progress of Contract. The minute of the meeting should be prepared and same

should be signed jointly.

60

7.3.25 Contractor is responsible to be participated quality audit of work execution as

per the prescribed schedule and Performa. The purpose of quality audit is to

find out the effectiveness of implementation of contract work.

7.3.26 Contractor is responsible for participate the joint observation of work execution

if requested by Railway Representative.

7.3.27 Contractor is responsible for payment of staff as per Minimum Wages Act. The

contractor is responsible for arrange the payment of his staff through ECS/bank

payment only. Before starting the contract work, contractor should be submitted

valid saving Bank account of all staff and Banker’s willingness for arrangement

of his staff payment through ECS. No other mode of payment is allowed. The

contractor should submit pay sheet and statement of Payment of staff well in

advance to the nominated Railway Representative and after verification based

on attendance of contractor staff by Railway Representative, the contractor will

take necessary steps for staff payment through bank. No dispensation is allowed

in the above method of payment.

7.3.28 Contractor will provide Uniform as prescribed in Table - C photo equipped

badge with company logo to all staff employed by him along with safety

equipments needed like shoes, hand gloves etc. Expenses towards uniform,

shoes, hand gloves etc., will be borne by contractor.

7.3.29 Work Measurement: Work measurement should be carried as per the details

given in Table - L and the observation should be recorded jointly by Railway as

well as Contractor’s supervisor together. The measurement should be taken on

daily basis and same should jointly sign on same day itself. The Performa will

be filled by Railway representative and printed Performa should be arranged by

contractor by his own expenditure. It may be clearly noted that, the final

acceptance will be granted only on the entire satisfaction of Engineer or his

authorized Railway representative. The effectiveness of works will be evaluated

on a scale of 05, 10 or 20 as per the following rating score and scores will be

assigned for each item in the score card:

61

S.No Cleaning condition of Surface / Attending of other activities Rating

01 • After cleaned, no dirt or no stains or no stink appeared or felt in toilet closet, floor surface or tiled walls

• All urine pot and wash basin cleaned properly and no residue left in wire mesh.

• Absolutely no garbage or litters of any type appeared on dry sweeped floor.

• All staff cabin dry swept, mopped with disinfection fluid. • All garbage collected and deposited at nominated place. • Parking area fully dry sweeped and no litter appeared. • No betel spit appeared at any corner of building, floor or

footsteps. • All dust bins properly cleaned and emptied. • All stair case properly dry-sweeped. • No dust appeared in semi wall or window sill.

10

• After cleaned, a little qty of dirt or stains or stink appeared or felt in toilet closet, floor surface or tiled walls.

• All urine pot and wash basin cleaned properly and but residue left in wire mesh.

• Small Garbage or litters of appeared here & there on dry sweeped floor.

• All staff cabin dry swept, mopped but not applied disinfection fluid.

• All garbage not collected or deposited at nominated place. • Parking area partially dry sweeped and no litter appeared. • Little or small betel spit appeared at some location of building,

floor or footsteps. • Some bins are not cleaned and emptied. • Some steps of stair case not properly dry-sweeped. • No dust appeared in semi wall or window sill.

09

• After cleaned, some/light qty of dirt or stains or stink appeared or felt in toilet closet, floor surface or tiled walls.

• All urine pot and wash basin cleaned properly but stain appeared in some urine pot.

• Small Garbage or litters of appeared here & there on dry sweeped floor.

• All staff cabin dry swept but not or not applied disinfection fluid.

• All garbage not collected or deposited from all places. • Betel spit appeared at some location of building, floor or

footsteps. • Many bins are not cleaned and emptied. • Many steps of stair case not properly dry-sweeped. • In some location dust appeared in semi wall or window sill.

08

• Stain appeared in many location of closet/toilet pan but disinfection fluid applied

• Many urine pot and wash basin not cleaned properly but residue

07

62

S.No Cleaning condition of Surface / Attending of other activities Rating

completely removed • Garbage or litters collected by dry-sweeping not removed and

deposited at nominated place. • All staff cabin not dry sweep but applied disinfection fluid. • Garbage or litters not removed properly by dry sweeping. • Betel spit appeared at many locations of building, floor or

footsteps. • Many bins are not cleaned or emptied. • Some stair case not properly dry-sweeped. • In much location dust appeared in semi wall or window sill.

• Hard stain appeared in closet after cleaning • Many urine pot and wash basin not cleaned properly and residue

appeared • Chocked drainage of wash basin not cleared in some location • Some officers’ cabin dry sweeped but not applied disinfection

fluid. • Garbage or litters not removed properly by dry sweeping and

dust appeared on dry sweeped floor. • Betel spit appeared almost all locations of building, floor or

footsteps. • Many bins are not cleaned or emptied. • Stair cases are not properly dry-sweeped. • Dusting of semi wall or window sill not removed • Spider web appeared in much location.

06

• Many toilet pan found extremely stained • Stink felt in urine pot and residue not removed from filter • Many chocked drainage of wash basin not cleared in many

places. • Some officers’ cabin neither dry sweeped nor applied

disinfection fluid. • Dry sweeping of many floor areas not attended. • Betel spit not removed from many locations. • Waste bin not emptied. • Stair cases are not dry-sweeped. • Appeared dusted window sills • Spider web appeared in almost all location.

05

• Many toilet pan found extremely stained and felt bad stink • Stink felt in urine pot, stain appeared and residue not removed

from filter • Many chocked drainage of wash basin not cleared in many

places. • Some officers’ cabin not cleaned • Dry sweeping of floor areas not attended. • Betel spit not removed. • Waste bin not emptied. • Stair cases are not dry-sweeped. • Appeared dusted window sills

04

63

S.No Cleaning condition of Surface / Attending of other activities Rating

• Spider web appeared in all location.

• Toilet are not cleaned and felt stink • Urine pot chocked and not cleaned • Chocked drainage of wash basin not cleared. • None of the officers’ cabin not cleaned • Dry sweeping of floor areas not attended. • Betel spit not cleaned. • Waste bin not emptied. • Stair cases are not dry-sweeped. • Appeared dusted window sills • Spider web appeared in all location.

03

• Not attended more than 80% of above listed cleaning work 01-02

• Not attended any listed work 00

• Procedure of Gardening

S. N. Gardening condition of Service building / Attending of other activities

Rating

01 • After watering, not a single area was left without irrigation.

• All lawn & hedge area was attended properly and no residue left in

garden area.

• Cutting/trimming of grass at regular intervals of time to give

uniform look in all lawns/ gardens.

• Trimming and shaping of hedges and plants in approved pattern/

fashion/ design in all the gardens.

• Providing fertilizers, red earth, and chemicals for grass, plants,

trees, etc., as and when required.

• Proper preparation and maintenance of flower pots.

• Weeding out wild plants, grass, shrubs, etc., from the gardens and

flower pots.

• Removing unwanted grass, plants, removing wild grass, clearing

jungle, etc from entire garden area. Leveling of entire garden area.

• Putting red earth, brick lining in proper shape.

• Overall maintenance of all gardens in a very presentable condition

in order to give a beautiful look to the campus/service building.

10

02 • After watering, little area was left without irrigation.

• All lawn & hedge area was attended properly and little residue

left in garden area.

• Cutting/trimming of grass at regular intervals of time but not

uniform look in all lawns/ gardens.

• Trimming and shaping of hedges and plants in approved pattern/

fashion/ design in all the gardens but symmetry not maintained.

• Adequacy not maintain in providing fertilizers, red earth, and

09

64

S.No Cleaning condition of Surface / Attending of other activities Rating

chemicals for grass, plants, trees, etc., as and when required.

• Adequacy not maintained in proper preparation and maintenance

of flower pots.

• Weeding out wild plants, grass, shrubs, etc., from the gardens

and flower pots but little residue left in it.

• Removing unwanted grass, plants, removing wild grass, clearing

jungle, leveling of garden, etc from entire garden area but little

residue left in it.

• Putting red earth, brick lining in proper shape but not maintained

properly.

• Overall maintenance of all gardens not in a very good

presentable condition in order to give a beautiful look to the

campus/service building.

03 • After watering, some more area was left without irrigation.

• All lawn & hedge area was attended properly and more residues

left in garden area.

• Cutting/trimming of grass at regular intervals of time but not

uniform look in all lawns/ gardens.

• Trimming and shaping of hedges and plants in approved pattern/

fashion/ design in all the gardens but symmetry not maintained.

• Adequacy not maintained in providing fertilizers, red earth, and

chemicals for grass, plants, trees, etc., as and when required.

• Adequacy not maintained for proper preparation and

maintenance of flower pots.

• Weeding out wild plants, grass, shrubs, etc., from the gardens

and flower pots but more residue left in it.

• Removing unwanted grass, plants, removing wild grass, clearing

jungle, leveling of garden, etc from entire garden area but more

residues left in it.

• Putting red earth, brick lining in proper shape but not maintained

properly.

• Overall maintenance of all gardens not in a good presentable

condition in order to give a beautiful look to the campus/service

building.

08

04 • After watering, more area was left without irrigation.

• All lawn & hedge area was attended properly and more residues

left in garden area.

• Cutting/trimming of grass at regular intervals of time but not

uniform look in all lawns/ gardens.

• Trimming and shaping of hedges and plants in approved pattern/

fashion/ design in all the gardens but symmetry not maintained.

• Adequacy not maintained in providing fertilizers, red earth, and

07

65

S.No Cleaning condition of Surface / Attending of other activities Rating

chemicals for grass, plants, trees, etc., as and when required.

• Adequacy not maintained for proper preparation and

maintenance of flower pots.

• Weeding out wild plants, grass, shrubs, etc., from the gardens

and flower pots but residue left in it.

• Removing unwanted grass, plants, removing wild grass, clearing

jungle, leveling of garden, etc from entire garden area but more

residues left in it.

• Putting red earth, brick lining in proper shape but not maintained

properly.

• Overall maintenance of all gardens not in a presentable condition

in order to give a beautiful look to the campus/service building.

05 • Dry area appeared after watering.

• Many area of all lawn & hedge was attended properly and more

residues left in garden area.

• Cutting/trimming of grass at regular intervals of time but not

uniform look in all lawns/ gardens.

• Trimming and shaping of hedges and plants in approved pattern/

fashion/ design in all the gardens but symmetry not maintained.

• Adequacy not maintained in providing fertilizers, red earth, and

chemicals for grass, plants, trees, etc., as and when required.

• Adequacy not maintained for proper preparation and

maintenance of flower pots.

• Weeding out wild plants, grass, shrubs, etc., from the gardens

and flower pots but residue left in it. Activity not attended

properly.

• Removing unwanted grass, plants, removing wild grass, clearing

jungle, leveling of garden, etc from entire garden area. Activity

not attended properly.

• Putting red earth, brick lining in proper shape but not maintained

properly.

• Overall maintenance of all gardens not in a presentable condition

in order to give a simple beautiful look to the campus/service

building.

06

06 • Many areas found extremely dry.

• Many area of all lawn & hedge was not attended properly and

residues left not removed from garden area.

• Cutting/trimming of grass at regular intervals of time but not

uniform look in all lawns/ gardens.

• Trimming and shaping of hedges and plants in approved pattern/

fashion/ design in all the gardens but symmetry not maintained.

• Adequacy not maintained in providing fertilizers, red earth, and

chemicals for grass, plants, trees, etc., as and when required.

05

66

S.No Cleaning condition of Surface / Attending of other activities Rating

• Adequacy not maintained for proper preparation and maintenance

of flower pots.

• Weeding out wild plants, grass, shrubs, etc., from the gardens and

flower pots residue left not removed from it.

• Removing unwanted grass, plants, removing wild grass, clearing

jungle, leveling of garden, etc from entire garden area but residue

left not removed from it.

• Putting red earth, brick lining in proper shape but not maintained

properly.

• Overall maintenance of all gardens in a average condition in order

to give a simple beautiful look to the campus/service building.

• Many areas found extremely dry & hard.

• Many areas of all lawn & hedge in poor shape.

• Grass & hedge of lawns in poor condition.

• No pattern in Trimming and shaping of hedges and plants..

• Not providing fertilizers, red earth, and chemicals for grass,

plants, trees, etc., as and when required.

• No proper preparation and maintenance of flower pots.

• Not removing weeding out wild plants, grass, shrubs, etc., from the

gardens and flower pots.

• Not removing unwanted grass, plants, removing wild grass,

clearing jungle, leveling of garden, etc from entire garden area.

• Not putting red earth, brick lining in proper shape..

• Overall maintenance of all gardens in a poor condition in order to

give a simple beautiful look to the campus/service building.

08 • Irrigation of garden area not done.

• Many area of all lawn & hedge in very poor shape.

• Grass & hedge of lawns in very poor condition.

• No Trimming and shaping of hedges and plants..

• Not providing fertilizers, red earth, and chemicals for grass,

plants, trees, etc., as and when required.

• No preparation and maintenance of flower pots.

• Appearing of wild plants, grass, shrubs, etc. in most of flower pots.

• Appearing of unwanted wild plants, grass, shrubs, jungle etc. in

most of location in entire garden area.

• No leveling of entire garden area.

• Earth, brick lining missing in entire garden area.

• Overall maintenance of all gardens in a very poor condition in

order to give a simple beautiful look to the campus/service

building.

03

09 • Not attended more than 80% of above listed gardening. 01-02

10 • Not attended any listed work 00

67

Mess performance of Hostel

S.N. Performance of food preparation & service provided to occupants and attending of other activities

Rating

01 • Not a single complains of food preparation registered in

customer feedback register.

• Not a single complains of service provided registered in

customer feedback register.

• Cleaning of kitchen and utensils in hygienic & absolutely good

condition.

• Storage of food items, grains, groceries, vegetables & other

items in hygienic & absolutely good condition.

• Proper disposal of waste.

• Overall performance of kitchen staff is absolutely good.

10

02 • More than 10% occupants complain of food preparation

registered in customer feedback register.

• More than 10% occupants complain of service provided

registered in customer feedback register.

• Cleaning of kitchen and utensils in hygienic & good condition.

• Storage of food items, grains, groceries, vegetables & other

items in hygienic & good condition.

• Proper disposal of waste.

• Overall performance of kitchen staff is good.

09 -08

03 • More than 20% occupants complain of food preparation

registered in customer feedback register.

• More than 20% occupants complain of service provided

registered in customer feedback register.

• Cleaning of kitchen and utensils in hygienic & good condition.

• Storage of food items, grains, groceries, vegetables & other

items in hygienic & good condition.

• Proper disposal of waste.

• Overall performance of kitchen staff is average.

08-07

04 • More than 30% occupants complain of food preparation

registered in customer feedback register.

• More than 30% occupants complain of service provided

registered in customer feedback register.

• Cleaning of kitchen and utensils in hygienic & good condition.

• Storage of food items, grains, groceries, vegetables & other

items in hygienic & good condition.

• Proper disposal of waste.

• Overall performance of kitchen staff is poor.

06-05

05 • More than 40% occupants complain of food preparation

registered in customer feedback register.

• More than 40% occupants complain of service provided

04-03

68

registered in customer feedback register.

• Cleaning of kitchen and utensils not in hygienic & good

condition.

• Storage of food items, grains, groceries, vegetables & other

items not in hygienic & good condition.

• No proper disposal of waste.

• Overall performance of kitchen staff is very poor.

06 • More than 50 % occupants complain of food preparation

registered in customer feedback register.

• More than 50% occupants complain of service provided

registered in customer feedback register.

• Not attended messing activity effectively.

01-02

07 • Not attended any messing activity. 00

69

Mess performance of ORH

S. N. Performance of food preparation & service provided to officer and attending of other activities

Rating

01 • Not a single complains of food preparation registered in customer

feedback register.

• Not a single complains of service provided registered in customer

feedback register.

• Cleaning of kitchen and utensils in hygienic & absolutely good

condition.

• Storage of food items, grains, groceries, vegetables & other items

in hygienic & absolutely good condition.

• Proper disposal of waste.

• Overall performance of kitchen staff is absolutely good.

10

02 • More than 1officer complain of food preparation registered in

customer feedback register.

• More than 1officer complain of service provided registered in

customer feedback register.

• Cleaning of kitchen and utensils in hygienic & good condition.

• Storage of food items, grains, groceries, vegetables & other items

in hygienic & good condition.

• Proper disposal of waste.

• Overall performance of kitchen staff is good.

09 - 08

03 • More than 2 officers complain of food preparation registered in

customer feedback register.

• More than 20% occupants complain of service provided registered

in customer feedback register.

• Cleaning of kitchen and utensils in hygienic & good condition.

• Storage of food items, grains, groceries, vegetables & other items

in hygienic & good condition.

• Proper disposal of waste.

• Overall performance of kitchen staff is average.

07-06

04 • More than 3 officers complain of food preparation registered in

customer feedback register.

• More than 3officers complain of service provided registered in

customer feedback register.

• Cleaning of kitchen and utensils in hygienic & good condition.

• Storage of food items, grains, groceries, vegetables & other items

in hygienic & good condition.

• Proper disposal of waste.

• Overall performance of kitchen staff is poor.

06-05

05 • More than 4 officers complain of food preparation registered in

customer feedback register.

• More than 4 officers complain of service provided registered in

04-03

70

customer feedback register.

• Cleaning of kitchen and utensils not in hygienic & good condition.

• Storage of food items, grains, groceries, vegetables & other items

not in hygienic & good condition.

• No proper disposal of waste.

• Overall performance of kitchen staff is very poor.

06 • More than 05 officers complain of food preparation registered in

customer feedback register.

• More than 05 officers complain of service provided registered in

customer feedback register.

• Not attended messing activity effectively.

01-02

07 • Not attended any messing activity on demand. 00

Note:-

i.The contractor should ensure that the overall scores should be 90%

and above for full payment. If contractor staff attended the work as

per the laid procedure, utilized specified man power and material

with good workmanship, the scoring is supposed to be 90 to 100%.

In case any short cut method adopted by skipping of some part of

the job or neglecting the procedure of work or not giving adequate

effort to achieve full quality work, or shortage or inferior quality of

consumable, the work affect adversely and quality work

deteriorated. In such eventuality, the desired level of performance

which is unavoidable for normal working of Railway may not be

achieved. In order to avoid such problem, the work evaluation

carried out based on the scoring system given in Table - L. The

payment is governed by the following condition:

OVERALL RATING Payment

From 90% & Above No deduction.

From 80% to Below 90% 10% of the accepted rate per day

From 70% to Below 80% 20% of the accepted rate per day

From 60% to Below 70% 30% of the accepted rate per day

From 50% to Below 60% 40% of the accepted rate per day

Below 50% No payment will be allowed for the day

& rework is unavoidable as per Railway

requirement.

ii. If the scoring is below 50% contractor is not eligible for any

payment and in such cases, contractor is responsible for rework so

that Railway working may not effect due to poor performance

contract execution.

iii If contractor is failed achieve more than 50% scoring in a

continuous stretch, the contract may dealt as per GCC clause no 60

71

including termination of contract.

iv. This is service contract and time is essence of execution.

Therefore daily work execution should be match with 90% and

above rating.

7.1 The material specified in Table – D,E &F should procured by the contractor as per lay down specification and quantity for the above work. The procured material handed over to Railway representative on or before of every 25th of the month for the utilization of material from 1st day of every incoming month. The material required for day to day use should be collected from nominated representative of Railway. The month-wise quantities of cleaning material, gardening material and PPEs are prepared and attached in Table - D,E &F for the guidance of contractor. Contractor should ensure the quality of work in all service buildings. No other material allowed for all activity in view of safety.

8 Wages to Labour:

The contractor shall be responsible to ensure compliance with the provision of

the Minimum Wages act, 1948 (hereinafter referred to as the “said act”) and

the Rules made there under in respect of any employee directly or through

petty contractors or sub contractors employed by him. If, in compliance with

the terms of the contract, the Contractor supplied any Labour to be used

wholly or partly under the direct orders or control of the Railway whether in

connection with any work being executed by the Contractor or otherwise for

the purpose of the Railway such Labour shall, for the purpose of this clause,

still be deemed to be persons employed by the Contractor. If any money

shall as a result of any claim or application made under the said act but

directed to be paid by the Railway, such money shall be deemed to be

moneys payable to the Railway by the Contractor and on failure by the

Contractor to repay the Railway any money paid by it as aforesaid within

seven days after the same shall have been demanded. The Railway shall be

entitled to recover the same from any money due or accruing to the

contractor under this or any other contract with the Railway.

9 Provision of Contract Labour (Regulation and Abolition) Act 1970: A) Provision of Contract Labour

i) The Contractor shall comply with the Provision of Contract Labour

(Regulation and Abolition) Act, 1970 and the Contract Labour (Regulation

and Abolition) Central Rules, 1971 as modified from time to time,

wherever applicable and shall also indemnify the Railway from and

against any claim under the aforesaid Acts and the Rules.

ii) The Contractor shall obtain valid license under the aforesaid Act as

modified from time to time before the commencement of the work and

continue to have a valid license until the completion of the work. Any

failure to fulfill this requirement shall attract the penal provisions of the

72

contract arising out of the resultant non-execution of the work.

iii) The contractor shall pay to labour employed by him directly as per

provisions of the afore said Act and Rule wherever applicable. The

contractor shall not withstanding the provision of contact to the contrary,

cause to be paid the wages to labour indirectly engaged on work including

any engaged by his subcontractor in connection with the said work, as if

the labour had been immediately employed by him.

iv) In respect of all labour directly or indirectly employed in the work for

performance of the Contractor’s part of the contract, the Contractor shall

comply with or cause to be complied with the provisions of the aforesaid

Act and the Rules wherever applicable.

v) In every case in which by virtue of the provisions of the aforesaid Act or

the Rules, the Railway is obliged to pay any amount of wages to a

workman employed by the contractor or his sub-contractor in execution of

the work or to incur any expenditure in providing welfare and health

amenities required to be provided under the aforesaid Act and the Rules or

to incur any expenditure on account of the contingency liability of the

Railway due to the Contractor’s failure to fulfill his statutory obligations

under the aforesaid Act or the Rules and Railway will recover from the

Contractor the amount of wages so paid or the amount of expenditure so

incurred and without prejudice to the rights of the Railway under Section

20 Sub-section (2) and Section 2, Sub-section (4) of aforesaid Act the

Railway shall be at liberty to recover such amount or part thereof by

deducting it from the security deposit and/or from any sum due by the

Railway to the Contractor whether under the contract or otherwise. The

Railway shall not be bound to contest any claim made against it under sub

section (1) of Section 20 and Sub section (4) of section 21 of the aforesaid

Act except on the written request of the Contractor and upon his giving to

the Railway full security for all cost for which the Railway might become

liable in contesting such claim. The decision of the Railway regarding the

amount actually recoverable from the Contractor as stated above, shall be

final and binding on the Contractor.

B) Provision of Contract Labour

1) Contractor should ensure the following important items without any

failure:-

a) As per chapter III, the Contractor shall obtain labour license, before

starting the contract work and renew the license as per the existing Rule

and regulation.

b) As per Chapter V, the contractor should ensure all welfare and health

facilities including first-aid box at work site. The prescribed medicine,

its quantity and List of medical AID and its quantity is given in Table-V.

c) As per chapter VI, wages of staff should be ensured in prescribed time,

with not less than the minimum wages applicable at Bhopal ordered by

the Central Labour Commissioner, which is subjected to revision from

time to time.

73

d) For the ECS clearance of staff payment, the contractor will be submitted

the staff pay sheet along with attendance register till 5th

of every month

and cross checked pay sheet should be collected by the contractor on

same day and deposit the total pay to respective Bank for disbursement

of wages through ECS. The copy of challan/bank deposit counterfoil

with its original should be submitted along with register of wages for

evidence. e) As per chapter VII, contractor shall be responsible for maintain the

prescribed documents for ready reference. Following are the

important registers

• Muster roll

• Register of wages.

• Register of deductions.

• Register of overtime. (Over time of a employee not allowed more than

four hours in

addition to normal 8-hours duty)

• Register of fine

• Register of advances

• Wages slip.

2) As per the clause of 63 of Contract Labour (Regulation and Abolition) Act, 1970, the contractor shall fix wage period in respect of which wages shall be payable, as per clause no “No wage period shall exceed one month” & as per clause no 65, the wages of every person employed as contract labour in and establishment or by a contractor where less than 1000 such persons are employed shall be paid before the expiry of seventh day and in other case before the expiry of 10

th day after the last day of the

wage period in respect of which the wages are payable.

3) The mode of payment is normally through Bank ECS. The contractor shall be submitted the details of his staff valid saving bank account number and branch of bank details along with identity card & copy of police verification certificate prior to take the employee for executing the work.

10. No child labour is permitted. Contractor should ensure and certify that labour

engaged by him for the contract is above 18 year and not more than 60 year.

Contractor is responsible to produce the age proofing document to the

satisfaction of Railway, if Railway demanded the same at any time.

11. Facilities to be provided by Railways:

a) Following facility will be provided to resident staff -

i) Free suitable accommodation with in the or near by premises of hostel &

ORH.

ii) Free water supply as per availability.

iii) Free electricity supply as per availability. b) Free water supply as per availability.

c) Free electricity supply as per availability for car washer/ high pressure jet

machine/ vacuum cleaner and other equipments.

74

12. “Contractor will produce following certificate along with bill”.

“Certificate”

a) This is certifying that employees have in possession of EPF numbers.

They have been paid wages as per M.P. Government / Central

Government Minimum Wages Act. Details enclosed in the form of

“register of wages” form no. XVII of Contract Labour (Regulation &

Abolition) Central Rules, 1971”.

b) This is certified that EPF of staff deployed for above work has been

deposited by me and I will be solely responsible for any claim by my

staff in this respect.

c) This is certified that I have deposited Service Tax for the above work. (If

service tax is quoted by the contractor).

c-i) Service tax is not applicable on us and I will be solely responsible for

any claim by Service Tax Department in this respect. (If service tax is

not quoted by the contactor).

d) This is certified that all the Industrial Laws and other relevant laws &

Acts applicable to such contract, have been followed by me.

Signature of Contractor

********End of Tender Terms and Condition*******

75

.

Quality Plan: Parameter to

be checked

Acceptance criteria Mode of Inspection/

Observation/Analysis

Punctuality of

08 Staff

15-minute late reporting is allowed for 20-

times in a month for all staff with loosing

of one point per occasion. If the limit of

20 times is exceeding in a month, the

concerned staff attendance shall be treated

as absent and will attract a penalty of one

day wages plus Rs 200/- as token penalty.

If no late reporting cases in a day, the

scoring will be full, 10 out of 10. If the

case is more than 10 times in a day, the

case may dealt as per GCC clause No. 61

including determination of contract.

Recording of attendance

by nominated Railway

Representative or report

of gate attendance

system is the reference

for calculating rating..

Service

punctuality

during the

duty.

Non-availability of staff as per his

scheduled time of work at nominated

work place may also attract suitable

penalty as per penalty close. In addition to

above penalty, performance rating may be

also loose @ 01 per occasion. If no such

incident in a day working, the scoring will

be 10 out of 10. If the case is more than

10 times in a day, the case may dealt as

per GCC clause No. 61 including

determination of contract.

Reporting of late

approach of staff or

missing of staff at

nominated work place

of Railway treated as

one occasion, which is

consider for

performance rating.

Quality of

Food/tea

preparation.

Performance of cook or any vender who

responsible for preparing of

food/snack/tea/coffee or any other

food/beverage shall be rated on per day

basis with a total rating 10. Any complaint

lodged by trainees/ staff/in-

charge/Supervisor/Officer of Railway

treated as deterioration of quality of food

preparation and loose rating @ 01 per

occasion. If no such incident in a day

working, the scoring will be 10 out of 10.

If the case is more than 10 times in a day,

the case may be dealt as per GCC clause

No. 61 including determination of

contract or changing of cook within 48-

hours.

Complaint lodged by

any Railway

staff/supervisor/Officer

at any working place

should be taken as

reference for

calculating the rate.

Hygienic

approach of

Contractor’s

staff while in

duty.

Maintain hygienic approach of contractor

staff is the most essence of this contract.

All staff should be reported in duty with

neat, clean and pressed uniform dresses

after bath. Hair should be properly

combed and suitably covered/fastened to

avoid any dropping and contaminated

Complaint lodged by

any Railway staff/

supervisor/Officer at

any working place

should be taken as

reference for calculating

the rate.

76

with food. The dresses are properly fit on

body and loose clothing not allowed. All

foot wear should be proper and hygienic

and foot wear not allowed in cooking area

or use of separate foot wear for such

location or area. Hand should be always

clean and kept free from any stain or dust

or sweat or sweat odor. All staff before

entering the kitchen area should be

ensured to wash their face, hand and foot.

Appropriate type of mask should be used

while preparing the food or distribution of

food. Any unhygienic approach noticed

by Railway staff or supervisor or in-

charge or officers may attract suitable

penalty and a reduction of rating @ 01 per

occasion. If no such incident in a day

working, the scoring will be 10 out of 10.

If the case is more than 10 times in a day,

the case may dealt as per GCC clause No.

61 including determination of contract or

changing of cook/staff within 48-hours.

Quality of

cleaning work

Cleaning work of dining hall of mess,

kitchen (including side wall, floor and

roof), utensil, plate, cups, glasses, water

cooler and its surrounding area, removal

of spider webs etc should be always good.

No stain or left over residue or oily

surface allowed after cleaning. Any short

coming noticed by nominated Railway

staff/supervisor/officer may attract a

suitable penalty as specified in term and

condition. In addition to above may also

attract a reduction of rating @ 01 per

occasion. If no such incident in a day

working, the scoring will be 10 out of 10.

If the cases are more than 10 times in a

day, such cases may dealt as per GCC

clause No. 61 including determination of

contract or changing of cook/vender

within 48-hours.

The recorded

complaint by Inspection

authority or supervisors

or officers in complain

register will be taken

as reference for

Calculating the rating.

Quality and

availability of

cleaning

material

The quality of cleaning material and its

availability is the essence of cleaning

work. In case any shortage in quantity or

inferior quality of cleaning material

noticed by Railway’s inspection staff or

supervisor or officers, a suitable penalty

as given in term and condition of contract

will be imposed on each such incident. In

addition to above may also attract a

reduction of rating @ 02 per occasion. If

The recording of

complaint in complaint

register should be taken as a

reference for

Calculating the rating.

77

no such incident in a day working, the

scoring will be 10 out of 10. If the cases

are more than 05- times in a day, such

cases may dealt as per GCC clause No. 61

including determination of contract or

changing of staff/inferior quality of

material within 48-hours.

Pest & Rodent

control,

disposal of

garbage etc

Regular housekeeping on daily basis,

Disposal of Garbage on daily basis, proper

maintenance of mess premises, daily

rodent control (placing of Glue boards for

trapping the rodent) and failure in

disinfection fluid (Phenyl ) in washing,

toilet, cooler area etc may attract a

reduction of rating @ 02 per occasion. If

the contractor failed to make the

deficiency within next 48-Hrs, such cases

may be dealt as per GCC clause No. 61

including determination of contract.

Physical checking and

its report in

inspection/complaint register are

taken as a

reference for

calculating the

rating.

Quality of

Gardening

work

Overall maintenance of lawns & hedge

area of garden should be in good

condition. Any short coming noticed by

nominated Railway

staff/supervisor/officer may attract a

suitable penalty as specified in term and

condition. In addition to above may also

attract a reduction of rating @ 01 per

occasion. If no such incident in a day

working, the scoring will be 10 out of 10.

Quality and

availability of

gardening

material

The quality of gardening material and its

availability is the essence of gardening

work. In case any shortage in quantity or

inferior quality of gardening material

noticed by Railway’s inspection staff or

supervisor or officers, a suitable penalty

as given in term and condition of contract

will be imposed on each such incident. In

addition to above may also attract a

reduction of rating @ 02 per occasion. . If

no such incident in a day working, the

scoring will be 10 out of 10. If the cases

are more than 05- times in a day, such

cases may dealt as per GCC clause No. 61

including determination of contract or

changing of staff/inferior quality of

material within 48-hours.

The recording of

complaint in complaint

register should be taken as

a reference for

Calculating the rating.

Use of

Personnel

protective

equipment,

uniform etc

CRWS is an ISO certified company and

working of workshop also according to

the Factory Rule and Acts. Therefore staff

welfare as well as safety is out most

important. The utilization of personnel

Any reporting of case

on failure of utilization

of uniform and

Personal protective

equipment, same should be

78

protective equipment such as shoes, hand

gloves, uniform, wearing of identity card,

use of disposable cap, apron etc is

unavoidable. If any staff appeared as

without using specified personnel

protective equipment, the case may attract

a reduction of rating @ 02per case. In

addition to above, if any repeated case is

noticed, such cases may dealt as per GCC

clause No. 61 including determination of

contract and removal of default staff

immediately from the work.

mentioned in complaint

register and taken as

reference for

calculating rating.

Staff behavior All Contract staff needs to be courteous to

Railway staff/personnel. All contract staff

needs to bear in mind that they should not

cause any type of inconvenience to

working staff. They should follow

supervisor’s instructions. Arguments with

RO (Railway officials) should be avoided

at all costs. All work related issues or

objections should be directed & handled

by the Workstation supervisors. In case

any undue incident including misbehavior

may attract a reduction of scoring @ 2 per

incident. In addition to above, if any

repeated case is noticed, such cases may

dealt as per GCC clause No. 61 including

determination of contract and removal of

default staff immediately from the work.

Reporting cases and

entry of case in

complaint

shall be considered for

Calculating the rating.

Transaction of

collected

money and its

account.

The staff deployed at mess hostel for

proper collection of amount and

depositing the same to supervisor.. Any

adverse remarks on integrity of staff on

money matter may attract a penalty as

mentioned in term and condition along

with reduction of rating @ 05 per

occasion. In addition to above, if any

repeated case is noticed, such cases may

dealt as per GCC clause No. 61 including

determination of contract and removal of

default staff immediately from the work.

The matter of doubtful

integrity in money

matter the case should

be recorded in

complaint book and

taken as reference for

calculating the day to

day rating .

Read and accepted.

Contractor.

For CHIEF WORKSHOP

MANAGER,

CRWS, BHOPAL

79

Table - A Day to day Manpower Requirement

S.No. Description

Category Area of work

No. of Manpower

Required

1

Resident Supervisor required to be

deployed by Contractor for supervision

of all miscellaneous activities of contract

and deployment of staff for various

activities & nominating place for four

service building

Skilled

Worker

Complete

contract

activity

1

2

Labour/ Worker required to be deployed

by Contractor per day for cleaning

activity of four service building

(Unskilled Worker)

Unskilled

All o4

service

building of

contract

3

3

Labour/ Worker required to be deployed

by Contractor per day for gardening

activity of four service building

(Unskilled Worker)

Unskilled

All o4

service

building of

contract

2

4

Labour/ Worker required to be deployed

by Contractor per day for watch and ward

duty of three service building excluding

ORH (Unskilled Worker)

Unskilled

(Un

armed

guard)

All o3

service

building of

contract

2

5

Resident Cook/ Worker required to be

deployed by Contractor per day for

cooking of food in ORH (skilled Worker)

Skilled ORH 1

6

Labour/ Worker required to be deployed

by Contractor per day to work as "Aya

for creche of CRWS Bhopal . (Unskilled

Worker)

Unskilled Creche 1

7.1**

Resident Cook required to be deployed

by Contractor per day for mess activity

in hostel ---- ( Not paid by Railway )

Skilled Hostel 01

7.2**

Resident Cooking staff / Workers

required to be deployed by Contractor per

day for mess activity in hostel ---- ( Not

paid by Railway )

Unskilled Hostel 03

Total Manpower Cost in a Year 14 staff

Paid staff by Railway as per contract --- 10

**Resident Staff payment earn by contractor for hostel mess --- 04 (7.1 & 7.2)

Deployment of total staff per day to execute the contract ---- 14

80

Table – AA - Details of Staff deployment on time base and their duties (14 staff)

S N No. of

Staff

Designation Time Work to be carried out by the

staff

1 01 Resident Supervisor (Skilled

Worker) Rate as per M.P.

Government

-- -- He will be resident in Hostel. He

will be responsible for

supervision of all miscellaneous

activities of contract and

deployment of staff for various

activities at nominating place for

four service building.

2 01 Resident Cook

(Skilled Worker)

Rate as per M.P. Government

-- -- He will be resident in ORH. He

will be deployed by Contractor

per day for cooking of food in

ORH & Cook of breakfast,

Lunch, and dinner & other

related work.

3 01 Resident Cook

(Skilled Worker)

Rate as per M.P. Government

-- -- He will be resident in hostel. He

will be deployed by Contractor

per day for cooking of food in

hostel & Cook of breakfast,

Lunch, and dinner & other

related work.

3 03 Resident Cooking staff

(Unskilled) Rate as per M.P.

Government

--- --- Workers required to be deployed

by Contractor per day for mess

activity in hostel.

4 01 Workmen Sweeper - I

Un-Skilled -- Rate as per

Central Government

07:00

AM

16:00

PM

Sweeping & Cleaning work at

TTC

5 01 Workmen Sweeper - II

Un-Skilled -- Rate as per

Central Government.

08:00

AM

17:00

PM

Sweeping & Cleaning work at

RRWI and ORH

6 01 Workmen Sweeper - III

Un-Skilled - Rate as per

Central. Government

12:00

PM

21:00

PM

Sweeping & Cleaning work at

Hostel

7 02 Work men Gardener

Un-Skilled -- Rate as per M.P.

Government

08:00

AM

17:00

PM

Gardening work of 04 service

building.

8 02 Work men Unarm guard

+Rate as per Central

Government

15:30

PM

11:30

PM

07:30

11:30

PM

07:30

AM

15:30

Watch and ward duty of 03

service building excluding ORH

Note- On Sundays & holidays in

all shift.

9 01 Workmen women Baby sitter/

Aya Un-Skilled Rate as per

M.P. Government

07:00

AM

16:00

PM

"Baby sitter/Aya for crèche of

CRWS Bhopal.

Note- 01 hr for lunch is included in duty hours excluding security persons.

81

Table – B : Qualification, Gender & Age for Manpower

S. N. Category Gender Qualification

1 Resident Supervisor Only Male Minimum 12th pass &

Experienced person

2. Cleaning Labour Male & Female No specific qualification

3. Gardening Labour Male & Female No specific qualification but

Experienced person

4. Baby sitter/Aya Only Female No specific qualification but

Experienced person

5. Security person Only Male No specific qualification but

Experienced person

6. Resident cook & resident

kitchen staff

Only Male No specific qualification but

Experienced person

Preferable Age Group 20 - 55 Years

Code of Conduct for contract

Dress code:

Every personnel working for each activity should always be in specified uniform at

all times. Dress should be clean and worn properly

Table – C : Description of Uniform

Description of Uniform

S

.

N

o.

Staff Colour of uniform

No.

Of

staff

Two set

for a year

1 Resident Supervisor Dark grey paint & Dark grey shirt . 1 2

2 Cleaning staff Dark blue paint & Dark blue shirt

or Dark blue saree/Salvar suit 3 6

3 Gardening staff Dark Green paint & light green

shirt or green saree/Salvar suit 2 4

4 Guard

Black paint & sky blue shirt with

cap along with 04 cell Torch,

whistle & wooden danda

2 4

5 Resident Cook for

ORH

Brown paint & red check shirt with

sheaf cap & apron 1 2

6 Resident Kitchen staff

for Hostel

Brown paint & red check shirt with

cap & apron 4 8

7 Aya Sky blue saree/Salvar suit 1 2

28

82

Timings;

All personnel to report to work on the assigned time and be available till the

assigned time for leaving. All contractor’s staff, supervisor and contractor/s are

responsible for automatic punching of gate attendance system while going in and

out of workshop and prior to start the work as well as in & out of lunch break. For

this purpose, railway will be issued bio-metric punching cum identity card for all

contractor’s staff, supervisors and contractor. The cost of the identity card should

be recovered from contractor’s bill. In case any missing or loss card of any staff,

contractor is responsible to lodge an FIR in nearest police station and copy of the

same should be hand over to Railway Representative for further necessary action.

No duplicate card is allowed to issue without submitting the damaged card/FIR and

depositing of cost of new identity card.

In case failure of bio- matric machine, attendance will be recorded manually

in tine on attendance register & physically verified by inspecting authority as

nominated by Railway administration.

Behaviors;

All personnel need to be courteous to Railway Staff.

Operators should follow supervisor’s instructions on behavior.

Arguments with Railway staffs and RO (Railway officials) should be avoided at all

costs.

All work related issues or objections should be handled by the site supervisor.

83

Table - D : List of Personnel Protective Equipments

S.No. Items for staff Units Minimum

yearly

quantity

required

1 Rubber Hand Gloves Pairs 12

2 Mask for Acid Fumes Nos. 12

3 Mask for Dust Nos. 12

4 Concealed Eye Glass Nos. 1

5 Uniform Nos. 56

6 Water Proof Shoes Pairs 2

7 Umbrella/Rain coat for gardener Nos. 2

8 Apron for kitchen staff Nos. 10

9 Disposable hand gloves for kitchen staff Pairs 1440

10 Disposable Cap for kitchen staff Nos. 1440

Table – E : List of Cleaning Agent & Consumables

S.No. Items for staff Units Minimum yearly

quantity required

1 Broom Goa Nos. 24

2 Brush Broom for Platform (Broom Goa with Handle) Nos. 4

3 Phul Jhadu Nos. 24

4 Garbage Collector Nos. 16

5 High Pressure Jet Machine Nos. 1

6 Wiper for Tiles Cleaning Nos. 8

7 Bucket Plastic 30 liter Capacity Nos. 16

8 Plastic Mug Nos. 16

9 Duster Cloth for Cleaning of mirrors Nos. 60

10 Brush for Urine Pot, Commode & Lav. Pan Cleaning Nos. 4

11 Scrotch Brite for wash Basin Cleaning Nos. 48

12 Acid liter 144

13 Harpic liter 144

14 Soap Powder Kg 264

15 Phenyl (Doctor Brand) liter 176

16 Naphthalene Ball Nos. 7584

17 Mob for Wet Pochha Nos. 24

18 Long Handle Brush Nos. 1

19 Tokri (basket cane) Nos. 2

20 Panja (Claw Wire 8 pronged) Nos. 1

21. Broom Goa with long handle Nos 1

84

Table – F : List of Consumable items of gardening for contractor staff

S.No. Items for staff Units Minimum

yearly

quantity

required

Remarks

1 Use of water sprinkle system with 6 set

of nozzle & 30 meter pipe Nos. 1

2 Use of garden tool kit Nos. 2

3 Use of the lawn hand push movers size

18" & with 50 Kg. Grass collector Nos. 1

4 Chemical /pesticide liter 16

5 Spray chemical pump of chemical

/pesticide Nos. 1

6 Add the manure to garden area Kg. 396

7 Add the Urea to garden area Kg. 56

8 Add the fertilisers to garden area Kg. 56

Note:-

(i) Floor Wiper: Floor wiper fabricated to meet the width floor area (approximately 24

inches).

(ii) Moper: The moper shall be made of special type of sponge material so as to absorb &

retain at least 1 liter of water. The length of the handle shall be at least 1 meter &

made of mild steel or aluminum.

(iii) Cotton duster: Used for cleaning & wiping of seat surface.

(iv) Steel wool /general purpose cleaning (Like scotch bright): For wash basin & lavatory

closet/ pan hard stain removing

(v) Scrubbing Brush: For cleaning contour area of lavatory pan

(vi) Broom: For dry sweeping of entire floor area of offices

Table – G : LIST OF FIRST AID BOX MATERIAL

Sl No Material Quantity

01 Assorted Adhesive Plasters 20

02 Triangular Bandages 02

03 Sterile Eye Pads 02

04 Safety Pins 06

05 Medium Sterile Wound Dressings 06

06 Large Sterile Wound Dressings 04

07 Extra Large Sterile Wound Dressings 02

08 Non--‐alcoholic Cleaning Wipes 10

09 Crepe Roller Bandage 01

10 Pair of Disposable Latex Gloves 05

11 Sterile Eye Wash (500ml) 01

12 Tweezers 01

13 Pocket Mask or Disposable Face Shield 01

14 Paramedic Shears or good quality Scissors (Blunt Point) 01

15 Ice Pack 02

16 Adhesive Tape Strips 12 Small + 12 Bigger size

17 Elasticised Roller Bandage 01

18 Small Burn Dressing 01

19 Large Burn Dressing 01

20 Gauze Pads (Small Pack) 01

21 Safety Glasses 01

List & Use of Medicines for First Aid Box

Sr.No Name of Medicine Use Qty. in First Aid Box

1 Tab Combiflam Body Pain, Back ache, Joint Pain

,Tooth ache

24 Nos.

2 Tab Crocin Fever, headache ,body pain 24 Nos.

3 Cap Spasmoproxyvan Stomach pain 12 Nos.

4 Tab Lomotil To stop Loose motions 12 Nos.

5 Tab Stemetil To stop Giddiness ,Vomiting 12 Nos.

6 Tab Incid L For anti allergic ( One Per Day ) 12 Nos.

7 Tab Gelusil For acidity ( Chewing Tablets ) 24 Nos.

8 Tab Wikoryl Headache, body pain ,tooth ache 24 Nos.

9 Tab Avil 25 mg For cold & Anti allergic 24 Nos.

10 Soframycin ointment For dressing 50 ml Tube - 2 Nos.

11 Wokadine Ointment For dressing 50 ml Tube - 2 Nos.

12 Burnol ointment For Burn dressing 100 ml Tube - 2 Nos.

13 Wintogeno Balm ( Vicks) For Headache ( Rub Ointment ) 50 ml Tube - 2 Nos.

14 Itone eye drops For irritation eyes-Two drops 50 ml Tube/ bottle - 2 Nos.

15 Iodex ointment Rub ointment for paining 100 ml Tube - 2 Nos.

16 Electral powder For weakness -Two spoon in water 100 mg – 6 Packets

86

Table – H -Monthly Break-up of Requirement of Consumable PPEs Items for all staff

S.

N. Material Unit

Month-wise Required Quantity (For four service building RRWI, TTC, Hostel and ORH)

1st

Month

2nd

Month

3rd

Month

4th

Month

5th

Month

6th

Month

7th

Month

8th

Month

9th

Month

10th

Month

11th

Month

12th

Month

Total

Qty.

1 Rubber Hand

Gloves Pair 6 0 0 0 0 0 6 0 0 0 0 0 12

2 Mask for Acid

Fumes Nos. 6 0 0 0 0 0 6 0 0 0 0 0 12

3 Mask for Dust Nos. 6 0 0 0 0 0 6 0 0 0 0 0 12

4 Concealed Eye

Glass Nos. 1 0 0 0 0 0 0 0 0 0 0 0 1

5 Uniform Nos. 28 0 0 0 0 0 28 0 0 0 0 0 56

6 Water Proof

Shoes Pair 2 0 0 0 0 0 0 0 0 0 0 0 2

7 Umbrella/Rain

coat for gardener Nos. 2 0 0 0 0 0 0 0 0 0 0 0 2

8 Apron for

kitchen staff Nos. 10 0 0 0 0 0 0 0 0 0 0 0 10

9

Disposable hand

gloves for

kitchen staff

Nos. 120 120 120 120 120 120 120 120 120 120 120 120 1440

10 Disposable Cap

for kitchen staff Pair 120 120 120 120 120 120 120 120 120 120 120 120 1440

87

Table – I - Monthly Break-up of Requirement of Consumable Items for cleaning activity

S. N. Material Unit

Month-wise Required Quantity (For four service building RRWI, TTC, Hostel and ORH)

1st Month

2nd Month

3rd Month

4th Month

5th Month

6th Month

7th Month

8th Month

9th Month

10th Month

11th Month

12th Month

Total Qty.

1 Broom Goa Nos. 4 0 4 0 4 0 4 0 4 0 4 0 24

2

Brush Broom

for Platform

(Broom Goa

with Handle)

Nos. 4 0 0 0 0 0 0 0 0 0 0 0 4

3 Phul Jhadu Nos. 4 0 4 0 4 0 4 0 4 0 4 0 24

4 Garbage

Collector Nos. 4 0 0 4 0 0 0 4 0 0 0 4 16

5 High Pressure

Jet Machine Nos. 1 0 0 0 0 0 0 0 0 0 0 0 1

6

Wiper for

Tiles

Cleaning

Nos. 4 0 0 0 0 0 4 0 0 0 0 0 8

7

Bucket Plastic

30 liter

Capacity

Nos. 8 0 0 0 0 0 8 0 0 0 0 0 16

8 Plastic Mug Nos. 8 0 0 0 0 0 8 0 0 0 0 0 16

9

Duster Cloth

for Cleaning

of mirrors

Nos. 5 5 5 5 5 5 5 5 5 5 5 5 60

10

Brush for

Urine Pot,

Commode &

Lav. Pan

Cleaning

Nos. 4 0 0 0 0 0 0 0 0 0 0 0 4

88

11

Scrotch Brite

for wash Basin

Cleaning

Nos

. 4 4 4 4 4 4 4 4 4 4 4 4 48

12 Acid liter 12 12 12 12 12 12 12 12 12 12 12 12 144

13 Harpic liter 12. 12 12 12 12 12 12 12 12 12 12 12 144

14 Soap Powder Kg 24 24 24 24 24 24 24 24 24 24 24 24 264

15 Phenyl (Doctor

Brand) liter 16 16 16 16 16 16 16 16 16 16 16 16 176

16 Naphthalene

Ball

Nos

. 632 632 632 632 632 632 632 632 632 632 632 632 7584

17 Mob for Wet

Pochha

Nos

. 8 0 0 0 8 0 0 0 8 0 0 0 24

18 Long Handle

Brush

Nos

. 1 0 0 0 0 0 0 0 0 0 0 0 1

19 Tokri (basket

cane)

Nos

. 1 0 0 0 0 0 1 0 0 0 0 0 2

20 Panja (Claw

Wire 8 pronged)

Nos

. 1 0 0 0 0 0 0 0 0 0 0 0 1

21 Broom goa with

lonh handle Nos 1 0 0 0 0 0 0 0 0 0 0 0 1

89

Table – J - Monthly Break-up of Requirement of Consumable Items for garden activity

S.

N. Material Unit

Month-wise Required Quantity (For four service building RRWI, TTC, Hostel and ORH)

1st

Month

2nd

Month

3rd

Month

4th

Month

5th

Month

6th

Month

7th

Month

8th

Month

9th

Month

10th

Month

11th

Month

12th

Month

Total

Qty.

1

Use of water

sprinkle system

with 6 set of

nozzle & 30

meter pipe

Nos. 1 0 0 0 0 0 0 0 0 0 0 0 1

2 Use of garden

tool kit Nos. 2 0 0 0 0 0 0 0 0 0 0 0 2

3

Use of the lawn

hand push

movers size 18",

& with 50 Kg.

Grass collector

Nos. 1 0 0 0 0 0 0 0 0 0 0 0 1

4 Chemical

/pesticides Liter 8 0 0 0 0 0 8 0 0 0 0 0 16

5

Spray chemical

pump of

chemical

/pesticides

Nos. 1 0 0 0 0 0 0 0 0 0 0 0 1

6 Add the manure

to garden area Kg. 198 0 0 0 0 0 198 0 0 0 0 0 396

7 Add the Urea to

garden area Kg. 56 0 0 0 0 0 0 0 0 0 0 0 56

8

Add the

furtilisers to

garden area

Kg. 56 0 0 0 0 0 0 0 0 0 0 0 56

90

Table – K : Hostel items (Daily News paper & Magazine, )

Hostel items (Daily News paper & Magzin)

S.

No.

Name of News paper &

Magazine Medium Frequency

1 Dainik Bhaskar Hindi Daily

2 Patrika Hindi Daily

3 Hindustan times /Indian express English Daily

4 India today Hindi Weekly

5 Pratiyogita Darpan Hindi Fortnightly

6 Sports English Monthly

All Service building Laundry items

S.

No. Description

Washing & Ironing

and dry cleaning Qty. Frequency

1 Pillow cover Washing & Ironing 60 Weekly

2 Bed sheet Washing & Ironing 60 Weekly

3

Curtain of RRWI, TTC

,Hostel, Crèche and

ORH & other items

Washing & Ironing 300 Yearly

4 Mosquito Net Washing 60 Half Yearly

5 Blankets Dry cleaning 80 Half Yearly

Hostel items

S.

No. Description Qty. Frequency

1 First Aid Box & Medicine for contractor

staff and crèche 01 set 01 per year

2 Kisan/Eveready 04 cell torch changeable

for security guard 02 No. 02 per year

3 Whistle 02 No. 02 per year

4 Wooden danda 04 feet 02 No. 02 per year

5 Liquid soap for dining hall's washbasin for

ORH & Hostel 01 No. monthly

6 Napkin towel for ORH & Hostel 02 No. monthly

7. Pest control service for Hostel kitchen &

ORH kitchen

Kitchen

Area Monthly

Table - L

DAILY SCORE CARD (To be filled by the nominated Railway Representative)

Name of work and Contract No: - -----------------------------------------------------------------------

Date & Time of Joint Inspection: - ---------------------------------------------------------------------

Name of Railway Supervisor: - ------------------ Name of contractor supervisor: -----------------

Note 1:Pls. refer Rating / Grading details overleaf (Instruction-Items not applicable for any

activity shall be marked as NA and shall not be taken in assessment of Rating)

Note 2: Railway Representative & Contractor’s Supervisors are instructed to give special

attention for Intensive Cleaning. A Total Score Secured =---------

B Maximum rating = ----------

C Rating % = (Actual scored rate ÷ total score) X 100 =

Signature of Contractor’s Supervisor Signature of Auth. Railway’s Representative

Sl

No

Items

Total scoring

of individual

items per day

Actual

scoring

per day

Remarks.

1 Dry & Wet Sweeping of 04 service

Building 10

2 Washing & Cleaning of Entire

Toilet Area of 04 service Building 10

3 Cleaning of Toilet Seat/Commode,

urinal & Washbasin of 04 service

Building

10

4 Cleaning of Water Cooler &

Surrounding Area of 03 service

Building

10

5 Condition of Lawn & hedge of 04

service building 10

6 Mess performance of Hostel on

customer feedback system 10

7 Mess performance of ORH on

customer feedback system 10

8. Watch & ward /Security services of

contractor 10

9. Crèche performance on customer

feedback system 10

10. Performance of weekly activity of

04 service Building 10

Overall Grading 100

92

Notice Inviting of Tender(NIT)

WEST CENTRAL RAILWAY

Open Tender Notice No. CRWS/BPL/RRWI/Hostel/2015/20 Dated 23.02.2016

Sealed tenders are invited from experience contractor’s on behalf of President of

India for the under mentioned work.

Name of work: Miscellaneous work related to RRWI, Hostel, TTC, ORH & Crèche

of CRWS/BPL.

Cost of work. Cost of tender form Earnest money

Rs- 3260850/- Rs. 3000/- Rs. - 65217/-

Time of completion Date of submission of

Tender

Date of opening of Tender

24 month. 30.03.2016 up to 15.00hrs. 30.03.2016 on 15.15 hrs.

Pre-bid meeting on date 10.03.2016 at 11.00 hrs. at office of CWM’s CRWS Bhopal.

Tender forms are available in the office of Chief Workshop Manager, Coach

Rehabilitation Workshop, Nishatpura and Bhopal. Detailed information about

tender and tender format is available at

Govt. Of India Website “http:/www.wcr.indianrailways.gov.in” &

Railway website - www.wcr.indianrailways.gov.in and tender notice at notice

board of CWM, CRWS, Bhopal’s office.

Chief Workshop Manager,

Coach Rehabilitation Workshop,

Nishatpura, Bhopal.

“End of the document”