WellvisionsAutumn 2012

In this Issue • Professor Michael Quinlan • SJOG Day • New app finds doctors • Annual Ball • Emerging leaders

A man of vision

Welcome to our new-look!In keeping with the organisation’s new brand, we have introduced a fresh modern design that we believe will enhance your reading experience each issue. I hope you enjoy.Many people have made a significant contribution to the Hospital over the years but one man in particular has not only been instrumental to the success at Subiaco and St John of God Health Care overall, but has forged a lifelong commitment to the betterment of medicine at all levels – Professor Michael Quinlan. This issue we profile and salute Professor Quinlan for his contributions to St John of God Health Care.

Marking our first foray into the smartphone world of ‘apps’, the organisation recently launched its ‘Find a Doctor’ app. Free to download, the app replicates the ‘Find a Doctor’ functionality on the website, providing users with the contact details of all accredited doctors at St John of God Health Care hospitals across Australia.

March is a special month as we celebrate St John of God Day, the feast day of our patron saint, which marks both St John of God’s birthday and the day he died. In celebrating his life it allows the opportunity to stop in the busyness of our daily lives and reflect on his commitment and dedication to helping others. It fills me with great pride to see our caregivers carrying out our values in their daily work.

It is what our patients say and think of us that matters greatly and to ensure we are constantly monitoring and responding to this feedback, we have introduced continuous surveying of all patients throughout the year. The ongoing feedback provides us with valuable information to continually improve the way we care.

May I take this opportunity to wish you a wonderful Easter.

Warm Regards,

Dr Shane KellyCHIEF EXECUTIVE OFFICERSt John of God Subiaco Hospital

“You can never cross the ocean until you have the courage to lose sight of the shore.”

Christopher Columbus 01AUTUMN 2012

To ensure you don’t miss out on the latest updates and new initiatives at the Hospital, sign up to receive Wellvisions electronically. Go online www.sjog.org.au/subiaco and follow our e-newsletter link. Alternatively you can email us at subiacomarketing@sjog.org.au with your details.

If you do not wish to receive Wellvisions anymore please email subiacomarketing@sjog.org.au or call (08) 9382 6303.

Contact detailsEditor and Marketing Manager Ms Tara Power

For all editorial enquiries subiacomarketing@sjog.org.au (08) 9382 6303

St John of God Subiaco Hospital 12 Salvado Road, Subiaco WA 6008 PO Box 14, Subiaco WA 6904

www.sjog.org.au/subiaco

Wellvisions is produced by St John of God Subiaco Hospital – a division of St John of God Health Care.

St John of God Hospital Subiaco

Well of the PastDid you know that 23 April 1898 is the anniversary date for the establishment of our hospital.

What our patients say about us“All staff were very professional, very caring and efficient. I always felt as if nothing was too much trouble and they always had your best interest at heart.”

As society continually embraces the smartphone – more than 60% of new mobile phones are now a smartphone – the popularity and increase in the number and variety of ‘apps’ has risen exponentially.Australians have on average 25 apps on their phone (eight of which are paid), versus 23 for the US and Britain.

With an app for almost anything, there are now more than half a million apps worldwide, St John of God Health Care (SJGHC) has recently launched its own specialised ‘Find a Doctor’ app.

Short for application, an app is a program that can be downloaded on a smartphone. The SJGHC Find a Doctor app is free to download and provides users with the contact details of accredited doctors at any of the St John of God Hospitals Australia wide.

Users can search for a doctor by name, specialty or location and a specialised favourites function, allows for doctors details to be saved for easy future access.

With more than 16,000 medical, health and fitness apps, St John of God Health Care is pleased to be able to add its own specialised app and consideration has already been given to other potential app concepts.

With more and more patients choosing their preferred doctor, the organisation recognised that patients wanted to be able to easily find the necessary

information about available doctors. The development of the app was created to provide all this information at the touch of their fingertips.

Anyone with an iphone or android phone can download the SJGHC Find a Doctor app for free.

New app finds doctors

Reinforcing the importance of succession planning for the future, St John of God Health Care (SJGHC) recently held its inaugural Emerging Leaders Program, focusing on nurturing and accelerating the development of ‘high potential’ caregivers early in their career. The program aimed to equip participants with a career development plan, outlining their long term goals and pathways to achieve these goals, give a greater understanding of what it is to be a ‘John of God’ leader and provide an opportunity to broaden their network of colleagues throughout the organisation.

Overall 20 participants from various SJGHC divisions were nominated to take part in the inaugural program, including ten from St John of God Subiaco Hospital. The chosen participants represented a variety of different departments, including catering, human resources, public relations, nursing, pharmacy and social outreach and advocacy.

Subiaco’s Social Outreach and Advocacy/Volunteer Coordinator, Josh Nipps, thought the Emerging Leaders Program was a great initiative as it really demonstrated the organisation’s desire to support caregivers in professional development and said he was grateful to be nominated.

“I found the studies at Curtin University to be very beneficial, as it was very informative and provided skills I will be able to put to good use in the future. I also enjoyed having the opportunity to learn more about the history of the organisation,” Josh said.

“I now feel a lot more confident about taking on a management role, as the course gave me a better understanding of management in the bigger picture and being able to network with fellow caregivers proved to be very valuable.”

The seven day course included an Organisational Behaviour Unit, which was completed through Curtin Graduate School of Business. Topics such as leading in a team environment, conflict resolution, motivation and change management were covered and participants had the opportunity to hear from current leaders within the organisation.

What inspires us

Congratulations to the following Subiaco participants for successfully completing the program:

• StaceyCampbell Public Relations Coordinator

• YoungMiCho Function Attendant

• EricaDavis Clinical Nurse Day Surgery Unit

• DavidGulland Senior Pharmacist

• ZoeIslip Registered Nurse / Midwife and Lactation Consultant

• SallyKirton Clinical Nurse - Theatre Shift Coordinator

• TomMcConnell Staff Development Nurse

• JoshNipps SOA Volunteer Coordinator

• JeffPayne Duty Nurse Manager

• CarlySmith Recruitment Consultant

“The task of leadership is not to put greatness into

people, but to elicit it, for the greatness

is there already.”

John Buchan

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Behind Singapore, Australia has the highest smartphone penetration in the world at 37 per cent and we’re also consuming more apps than most countries in the world.

<LEFT-RIGHT

Josh Nipps, Stacey Campbell and David Gulland 03

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From a young boy, Professor Michael Quinlan has had a strong association with St John of God Subiaco Hospital where he would sit waiting for hours while his father, Dr Daniel Quinlan, attended to patients. An obstetrician and gynaecologist, Dr Quinlan had a very close relationship with the Sisters and Professor Quinlan recalls that close bond between doctors and the Sisters and how they became part of the family. “The relationship between the Sisters and doctors, in those days, was exceptionally close, because there wasn’t anyone else. There were very few lay staff, they were all Sisters, from administration to the nurses. The doctors who worked there uniformly had an abiding relationship. They became part of the family,” Professor Quinlan said. It was only natural then, that Professor Quinlan’s whole life has been intertwined with the Sisters.

In 1961, Professor Quinlan graduated from the University of Western Australia Medical School and completed an internship at Royal Perth Hospital. He later embarked on a research fellowship to train overseas at the revered Johns Hopkins Medical School in Baltimore, USA. According

to the Professor, the medical school was then and still remains the premier teaching hospital in the US. “It was a wonderful experience, which formulated in my mind models that we could look at in Western Australia,” Professor Quinlan said.

Upon returning to WA, the young physician set up the departments in Nuclear medicine at both Royal Perth and later Sir Charles Gairdner Hospitals. He was also heavily involved in the medical school’s move from Royal Perth to Sir Charles Gairdner, all while still caring for patients in his role as a physician and helping the Sisters wherever he could.

In the 1970’s the Sisters started to seriously think about their future and a decision was made to set up an advisory board to assist them with running the Hospital. The inaugural board consisted of prominent catholic businessman Bernie Prindiville as Chairman, John Lavan (Supreme Court Judge), Roy McCarter (Deputy Commissioner of Taxation), businessman Dennis Cullity, surgeon Don Fleming, several Sisters and the then Dr Quinlan.

It was during this time, with the assistance and direction of the Advisory Board, that a decision was made to redevelop the Hospital and the first new block on the north wing was opened in the late 70’s. Following this the south wing was built which included

a bridge containing an intensive care unit. “It was only the second unit in Western Australia, which enabled us to give better care to very sick patients,” Professor Quinlan said.

Throughout his professional career and personal life, Professor Quinlan, like his father before him, has been dedicated to fostering young people into becoming the best they can be. In the 1980’s he was part of a group of people who shared the dream of creating Western Australia’s first Catholic university, Notre Dame. Not surprisingly, Professor Quinlan was appointed the first Dean of the School of Medicine.

Reflecting on his career, Professor Quinlan is overwhelmingly thankful for the opportunities that have come his way.

“It’s all been good fun. There’s been a lot of luck, a lot of hard work. I’ve always felt strongly about being involved, really helping to form people coming through both health care and tertiary education. I was introduced to those words ‘vision’ and ‘mission’ when I was first involved with St John of God. I think I learned early on that a vision has to be very large, because if it’s not, it’s not a vision, it’s a limited vision. You’ve got to have a big vision and go for it.”

Professor Quinlan finished his role as St John of God Health Care Trustee in December 2011.

Career milestonesSTJOHNOFGODAUSTRALIA2004 – 2011 Trustee

STJOHNOFGODFOUNDATIONINC1997 – 2009 Chairman, Board

1997 – 2002 Chairman, Murdoch Community Hospice Campaign

2003 – 2011 Patron of Appeal, St John of God Subiaco Hospital - Comprehensive Cancer Centre Campaign

STJOHNOFGODHEALTHCAREINC1987 – 1990 Provincial Advisory Board

1990 – 1998 Inaugural Member of Governing Board

1992 – 1995 Deputy Chairman, Governing Board

1995 – 1998 Chairman, Governing Board

STJOHNOFGODSUBIACOHOSPITAL1974 – 1987 Advisory Board

of Management

1980 – 1983 Part-time Senior Lecturer in Medicine

Department of Medicine, University of Western Australia

A man of visionProfessor Michael Quinlan

<FARLEFTProfessor Michael Quinlan Subiaco Advisory Board (1974)

Committed to providing significant care and relief for people experiencing disadvantage, throughout Australia, New Zealand and the Asia Pacific region, the organisation has a long history of working with and helping people within the community.An important part of our social outreach commitment is contributing to many forms of community service, including charitable donations, volunteer support and financial support within a structure of partnership and capacity building.

The Hospital recognises the importance of our caregivers participating in and providing their services through community support to the marginalised. This is achieved by the culture of the organisation and our practices that support and empower caregivers to bring healing and hope to those marginalised in society.

In 2011 more than 230 caregivers took part in a variety of different community service initiatives, and fundraising efforts to date for this financial year total more than $28,000.

Already in 2012, some 47 caregivers have signed up to take part in the Red Cross Soup Patrol, four caregivers are taking part in a CanTeen partnership as well as another four caregivers signing

up with Camp Quality and some 22 caregivers spent the month of February alcohol-free in support of FebFast.

The Hospital supports many different charitable causes including St Vincent de Paul, Red Cross, CanTeen, Rafiki Medical Mission, Passages Resource Centre, Operation Rainbow, Lifeline WA and Horizon House.

According to Sandi Gardiner, Endoscopy Unit Clinical Nurse, the opportunity to take part in the community programs has not only been personally rewarding but provided them with a better awareness of the service.

“During my time with CanTeen, I had the opportunity to meet some amazing people and give back to the community. It was such a deeply fulfilling experience that I am grateful to have been given the opportunity and support by the Hospital to undertake,” Sandi said.

St John of God Health Care is committed to expanding its community-based Social Outreach services to address some of the underlying causes of poor health and well being. The strategy concentrates on two key themes – capacity building and early intervention – particularly in the early years of a person’s life and young people.

If you believe your program fits within our strategy or would like more information about our Social Outreach andAdvocacyProgram, please contact our Social Outreach Coordinator on 9382 6192.

Caring that little bit more With a close connection to St John of God

Subiaco Hospital, having been born at the Hospital and later as a patient, Peter Medd became a Volunteer in 2007. Driven by a desire to help others, Peter’s volunteer efforts include working as an Information Guide in the main reception area of the Hospital and a Transport Aid.

In his volunteer roles, Peter escorts patients and visitors to where they are going, assists with directions throughout the Hospital and is a welcoming face when people enter the main reception.

It is the opportunity to meet a variety of different people and help both patients and families that Peter enjoys most. He can often be found walking around the Hospital with patients and visitors helping them find their destination or simply having a friendly chat with a passerby.

With a passion for travelling, reading and playing the piano, Peter enjoyed a fulfilling career spanning some 25 years as a Company Secretary for an industrial company.

According to Peter, he thoroughly enjoys his role as a Volunteer and would recommend it to everyone.

“It’s a great opportunity for social interaction and has great health benefits, both emotional and physical, while also always keeping a smile on my face,” Peter said.

In summing up his experiences as a volunteer, Peter simply said “Rewarding, involved and satisfied.”

If you’re interested in becoming a Volunteer, visit our website www.sjog.org.au/subiaco or contact the Volunteer Coordinator on 9382 6192 or joshua.nipps@sjog.org.au

Valuable Volunteers

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PICTURED>

Sandi (third from left) with CanTeen volunteers

St John of God Subiaco Hospital has over 170 volunteers – all of which play an important part in our health care team and the contributions they make, whether large or small, are considered an integral part of patient care.

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Briefdescriptionofwhatyoudo in your role At Subiaco, I work with the medical services team to create and deliver efficient administrative support and coordinate high quality medical training opportunities for doctors in training (RMOs and Registrars). In my other role, I work with the Group Director Medical Services to coordinate group wide medical education strategies.

LengthofService I have spent the last 4.5 years at St John of God Murdoch Hospital as the Director of Medical Services and commenced my new roles at Subiaco and Group in mid-January this year.

My career highlight is There have been many, but one that stands out was my time working as an expedition doctor on board a Russian Icebreaker in Antarctica.

Favouriteaspectofrole The great people I get to work with! I am privileged to be a link between doctors and all the other caregivers who come together to provide safe patient care.

Myfavouritemealis Fresh basil pesto with Grana Padano and pecorino cheese over fresh gnocchi.

Myfavouritebookis The Merry Go Round in the Sea by Randolph Stow.

Myfavouritesportis Ice Hockey.

Mostadmired/inspiringperson Nelson Mandela.

ThemostadventurousthingIhavedone is I was the pilot of a Lear Jet (Lear 35) in practice aerial attack runs, as the lead jet in a twin formation. All of this happened at 450km/h and 50 feet above sea against Naval Guided Missile Frigates.

Experiencehastaughtme There are at least two sides to every story.

My dream holiday is One that allows me to snow ski in the morning and go scuba diving the same afternoon.

Lifeadvice Every person deserves to be treated with human dignity.

Our greatest asset

Caregivers

Favourite quote “Live as if you

were to die tomorrow. Learn as if you were to

live forever.”

Mahatma Gandhi

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Dr Tony RobinsDirectorofPostgraduateMedicalServices St John of God Subiaco Hospital

GroupCoordinatorMedicalEducationandTraining St John of God Health Care

09AUTUMN 2012

Menopause is a naturally occurring process where hormones, such as oestrogen, reduce as a women ages. This typically occurs during the ages of 46-60. Common symptoms include hot flushes, depression, anxiety and mood swings.

Nutrition N

ewsSoy Salad

DressingIngredients• 300g silken firm tofu

• 2 tablespoons Sanitarium So Good Regular soymilk

• 2 cloves garlic, chopped

• 1 tablespoon chopped lemon thyme

• 1 teaspoon grated lemon rind

• ½ cup lemon juice

• 1 teaspoon sugar

• Salt optional

Method1. Place tofu, So Good, garlic, lemon

thyme and lemon rind into a processor and process until smooth.

2. Add the lemon juice gradually and process to combine. Add the sugar and salt to taste.

3. Refrigerate covered until required.

The dressing will stay fresh for up to three days if kept refrigerated.

Reference: www.sanitarium.com.au/recipes

Studies have shown that certain dietary changes during menopause may help ease symptoms. Generally eating a healthy, balanced diet that includes moderate amounts of fat and plenty of fruit, vegetables and whole grains will make you feel better. More specifically, soy is known to contain phytochemicals called isoflavones that can ease menopausal symptoms by mimicking the role of oestrogen in the body. Foods that naturally contain soy include soy milk, soya beans, tofu, tempeh and soy nuts.

Calcium is also vital to keep bones strong and prevent or delay the onset of osteoporosis. The recommended dietary intake of calcium for women aged over 50 is 1300mg. Good sources of calcium are dairy foods, dark green leafy vegetables and canned fish, such as salmon, that are eaten with the bones. Weight bearing exercises, such as dancing and jogging, is also encouraged to keep your bones strong and help prevent bone loss.

To ensure that you get plenty of the nutrients that can help ease troubling menopausal symptoms, eat a varied diet and try these tips:

Breakfast: add ground seeds to your wholegrain cereal.

Lunch: try eggs, canned fish or a vegetable source of protein such as soya beans or a mixture of other legumes with grains, like wholemeal bread or brown rice – plus a big mixed salad.

Dinner: have lean meat, poultry, fish, tofu or legumes with a dark green leafy vegetable such as spinach or green beans.

Snacks: enjoy fruit and nuts and drink two glasses of skim milk or reduced fat milk every day.

FebFastOver twenty staff members ‘sent grog on a holiday’ for the month of February as part of the nation wide FebFast initiative - an annual health and charity campaign encouraging people to forgo alcohol for the shortest month of the year. Providing support and encouragement, the Hospital paid the registration fees for all staff members taking part. Fundraising efforts to support young people experiencing problems with alcohol or other drugs totalled more than $15,000 across the entire St John of God Health Care group.

St John of God DayA significant day on our Hospital calendar is our feast day of St John of God which was celebrated on Thursday 8th March. The 2012 theme was ‘Like Jesus, John washed his patients’ feet. We continue this tradition of compassionate care.’ The act of washing one’s feet is a symbol of humble servant hood which staff members aim to provide patients and visitors following in St John’s footsteps.

Mandola Art Award joint winner, Michael Kane Taylor, allowed SJGHC to use his artwork titled Pedilavium as the focus piece for the celebrations. Managers shared a reflection on compassion with caregivers, and enjoyed a traditional Spanish paella lunch to mark the occasion.

Patient SatisfactionThe Hospital undertakes continuous patient satisfaction surveying, whereby patients receive a survey form on their return home from hospital. The survey is conducted by an independent health care surveying company, Press Ganey, who collate the results for the Hospital. The feedback helps us find out what patients care about most while they are in hospital, and what we can do to improve our services and make their stay as comfortable as possible.

Feedback about how well we are doing is crucial and a new campaign – “We Listen. We Act.” was recently launched to remind patients we are continually monitoring their feedback and looking at ways in which we can improve.

PET-CT scannerThe most technologically advanced scanner of it’s kind in Western Australia, 128 slice Siemans PET-CT, was recently installed at SKG Radiology in St John of God Subiaco Hospital. The scanner will provide cancer patients with a more accurate diagnosis and assist with their chance for survival.

The combination of Computed Tomography (CT) which images anatomy and Positron Emission Tomography (PET) which images functional activity, is a significant development for cancer detection and treatment. Whole body PET-CT scans will take as little as five minutes and deliver a relatively small dose of radiation, which is out of the patients system by the end of the day.

The main clinical use for PET-CT is in oncology, assisting diagnosis for patients with lung, colorectal, lymphoma, melanoma and head and neck cancers. It can also be used for cardiac imaging and neurological conditions.

Annual Ball 2012Mark Saturday 28th July in your diary and join us for a “Night with the Stars” at the St John of God Subiaco Hospital Annual Ball – to be held at the Perth Convention and Exhibition Centre. Last year’s ball sold out within weeks so start putting your tables of ten together and keep your eye out for more information – tickets will be on sale soon!

Pedilavium © Michael Kane Taylor 2004. Used with permission. All rights reserved. Joint Winner of the Mandorla Art Award, 2004. Digital print on paper on canvas, 56cm x 70cm, New Norcia Gallery

St John of God Day 8 March 2012

Like Jesus, John washed his patients’ feet.

We continue this tradition of compassionate care.

Subi Snippets