Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with...

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Welcoming our Guests

Transcript of Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with...

Page 1: Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with our hospitality approach is our end-to-end guided service. This means every property

WelcomingourGuests

Page 2: Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with our hospitality approach is our end-to-end guided service. This means every property

Our philosophyMaking you feel at home

At RentLondonFlat our service philosophy

“Making You Feel At Home” means treating

you as a Guest, rather than a "Tenant".

We want your stay with us to be a uniquely

enjoyable and homely experience.

Page 3: Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with our hospitality approach is our end-to-end guided service. This means every property

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Renting is all we doA dedicated property rental

At RentLondonFlat, we only rent London flats.

Our sole purpose is to provide long-term rental

accommodation for London's aspiring working

professionals. This gives us a unique edge over

traditional estate agents who prioritise property

sales. For us, it's all about Guest services.

Page 4: Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with our hospitality approach is our end-to-end guided service. This means every property

Guest services

One of the main di�erences we o�er with our hospitality

approach is our end-to-end guided service. This means

every property rented from us benefits from our full

customer care. We are not absent landlords, or estate

agents too busy to deal with your concerns. You can

contact us to report and progress issues 24/7.

Page 5: Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with our hospitality approach is our end-to-end guided service. This means every property

Our Hosts live locally, and are the experts on

your flat, and the neighbourhood amenities.

They assist at “Check In, Check Out, and

Through Out”! When it comes to the homely

touch, they know exactly what it takes.

Meet our property Hosts We’re like friendly neighbours

Page 6: Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with our hospitality approach is our end-to-end guided service. This means every property

Preventing issues, minimising to youOur decades-long experience of flat management

will guide you through a hassle-free stay. Our

personally-selected network of Hosts and flat care

professionals will be there to e�ciently resolve

any issues that do arise.

Full property care

Page 7: Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with our hospitality approach is our end-to-end guided service. This means every property

Leading-edge technologyOur services are designed for

We understand Londoners are extremely busy

working people! We don’t plan our service

around 9am-5pm hours—that belongs to

traditional agents and the cheque book

generation. We use the latest tech to manage

rental viewings, applications, referencing,

contracts, accounts, and maintenance, all

from your mobile device.

Page 8: Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with our hospitality approach is our end-to-end guided service. This means every property

View

Rent

Move

How does our process work?It’s as simple as “View, Rent, Move”.

Enjoy stay!

Check out

Depositreturn

Check in

In-personviewing

with host

Rent o�eraccepted

Submitapplication

Pay holdingdeposit

Pay holdingdeposit

Credit andreference

check

Sign rentalcontract

Pay rentand security

deposit

www.gov.uk/private-renting-tenancy-agreements/overview

All our flats have 360 virtual tours and videos, viewable on our website. If you like what you see online, book in a time with one of our hosts to see the flat in person to confirm that all-important choice. Bring your ID and you can make an o�er to rent with your Host right there and then!

Each of you who are renting submit an application online with your ID, proof of income, and references. Once cleared, sign the rental contract online. 1 week’s worth of rent holding deposit is required to secure the flat while your o�er and application is given priority.

Once we have inspected and agreed the condition of the flat with you in writing, and your upfront rental payment has cleared, simply move in!

Taken online where possible, with our help every step of

the way, makes our process as easy as possible, for you!

360 virtualtour

Websiteadvert

Page 9: Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with our hospitality approach is our end-to-end guided service. This means every property

We are a professionally-certified and accredited by a

number of industry bodies. This means Guests can be

confident that our service is fully regulated. The main

benefits of renting from us are:

• Full Client Money Protection

• Professional Indemnity Business Insurance

• Deposit Protection

• Deposit Dispute Guidance

• Legislative Compliance

• Dedicated 24/7 online support

Industry standard professional serviceOur Guests enjoy peace of mind ,knowing they are in good hands

www.landlords.org.uk www.ico.org.uk www.safeagents.co.ukwww.tpos.co.ukwww.londonlandlords.org.uk www.mydeposits.co.uk

Page 10: Welcoming Guests - Rentlondonflat.com · Guest services One of the main di˚erences we o˚er with our hospitality approach is our end-to-end guided service. This means every property

We look forward to welcoming youJoin our family of Guests

“ They have an excellent range of flats, some of these are

genuine deals for the price. Got an excellent flat! ”

“ I highly recommend Rentlondonflat.com, was spot on meeting

my rental needs and followed up the paperwork quickly and

agent in london!!! ”www.facebook.com/pg/rentlondonflat/reviews/

www.uk.trustpilot.com/review/rentlondonflat.comhttps://www.google.fi/search?q=rentlondonflat.com

More and more new homes are added to our service every week, to

give you a greater choice. Having sucessfully served thousands of

Guests over the years we are sure that we can also “Make you feel at home”