Welcome! Write your name beneath a chair and get comfortable!
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Transcript of Welcome! Write your name beneath a chair and get comfortable!
Welcome! Write yourname beneath a chair and get comfortable!
Choconancy’s chairs http://www.fullcirc.com
With the whiteboard tools, put a dot on your location!
Catz….you know you want to!
Catz….you know you want to!
Online Norms– Turn off email, phones, & instant messaging devices and
clear other distractions from your meeting area.
– Raise your hand if you have an immediate question or comment.
– Be patient waiting for a response to your chat messages.
– If you leave the meeting, use the bird emoticon or write a message in chat to let us know when you leave/return (and be sure to click EXIT).
Helpful Hints for you in avirtual meeting environment
Post a sign that you are in a meeting -- indicate when the meeting will be over
Ignore people around you who are signaling for attention
Use a headset instead of speakers
In Online Meeting
Please do not disturb. Thanks!
Technical Support
Jeremy Stroud360.570.5583
Audio• Permission to use Microphone
• Audio Setup Utility– Tools Audio Audio Setup Wizard
• Optimal Microphone Setting
Participant Interface
Participant Window
Text chat
Audio controls
Activity Window
(optional)
Whiteboard tools
Tools
Whiteboard Tools
• Permission to use the Whiteboard
• Tools
Laser Pointer
Clip Art
Filled RectangleFilled Ellipse
Eraser
Highlighter
Text Editor
Selection
Pen
TextEllipse
Rectangle
Line
Import an ImageScreen Capture
Digital Literacy Committee
January 7, 201311:00am-12:00pm
Agenda• Welcome and introductions• Resources and portal discussion• Needs Assessment• Next steps
OUR AGENDA
WHAT IS CUSTOMER SERVICE?(AND WHY DOES IT MATTER?)
Type your idea in one of the rows below…
Opportunities/Benefits Challenges/Costs
BRAINSTORM IDEAS
FEEDBACK? JUST THREE WORDS
To Weed or Not to Weed?
Book FactsTitle: The 7th Garfield TreasuryAuthor: Jim DavisDate: 1993Condition: Torn back cover, beat up pages with writing throughoutAvailability: Out of Print, used copies available
To Weed or Not to Weed?
Book FactsTitle: Kato Kaelin: The Whole TruthAuthor: Marc EliotDate: 1995Condition: Like newAvailability: Out of Print, used copies available
Poll
Do we see a need to put our resources into
keeping and improving WebJunction?
Yes?No?
Perspective…..