Welcome to V5V5 GLOBAL SERVICES PRIVATE LIMITED

FirstMeridian Group

FirstMeridian is formed by a Clutch of World Renowned Investors with an objective of building a World class Human Resources and Services Platform.

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Our Focus

Ethics & Integrity

Customer Service

InnovationTeamwork

People development

Our tenets:

• Team

• Trust

• Transparency

We believe people are the pillars of our organization

Code of Conduct

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Employees Customers

Candidates Vendors

Community

As an employee of FirstMeridian Group, you must be committed to

Our Stakeholders

• You are expected to carefully read and fully comply to the Code of Conduct. You are required to sign off on the

agreement (mandatory).

• In case you are not clear on steps to be taken, you must discuss it with your manager or Human Resources team.

Non-discrimination

Fairness & Integrity

Conflicts of Interest

Human Rights

Environment, Health and Safety

Gifts & Bribes

Customer focus and responsibility

Fair Dealing

Antitrust Laws

Anti-Money Laundering

Information

Employee’s Privacy

Theft or Misuse

Wrong reporting

Confidentiality

Media & Communication Policy

Political Contributions

Financial Reporting

Records

V5 - Introduction

• About the organization- established in the year 2005. It is a pan-

India integrated business process consulting and restructuring

organization that provides a host of services in the sales &

marketing and Manpower outsourcing services, to businesses

across industries and geographies.

• Website: For more details about the organization, please visit our

Website. (http://www.v5global.com/).

Our Presence (HO & Branches)

Delhi: Head OfficeD 13/5, Ground floorOkhla Industrial AreaPhase II, New Delhi 110020Phone : 011-40655600

Bangalore:Wilo Crisa apartment, unit # 2A, 2nd floor, # 14 rest house crescent rdBangalore – 560001Phone : 080-65462282

Mumbai:No.006,Timmy Arcade, Ground Floor, Makwana Road, Marol, Andheri (E), Mumbai-400093Phone: 022-32959066,32999066

Chennai: No. 600, 3rd floor, Gemini Parsn complexNungambakkam, Chennai 600006Phone: 044-32571337

Kolkata:1C, prince gulam, MD Shah roadJadavpur police stationLord’s more, golf greenKolkata – 700095Phone – 033- 32495800

Hyderabad:

Plot No 37, 1st Floor, Santoshimaa

Colony, Main Road, Near AOC Gate,

West Maredpally, Secunderabad - 26,

040-40130819/9533318761

Pune:306, 418 Mittal chambers3rd floor, nr. Hotel panchali,JM rd, Pune, Maharashtra411005Phone : 020-32408325

• LOI- Letter of intent is issued post selection of employee, which shares details of CTC and

Inhand.

• Appointment Letter – Appointment letter with detailed terms and conditions of your employment

along with salary break up will be sent to you on your email ID post completing joining formalities.

Please accept your offer letter online.

• Your salary slips will be mailed to you by 15th of every month

• Professional Tax: - PT is applicable as per the State Government rules.

• Attendance: - You will receive DAT format on 18th of every month, post filling your attendance

you need to submit the same back to V5 marking a copy to your reporting manager.

• Salary – Your salary account can be opened in Kotak Mahindra Bank and the salary will be

transferred in your account by 1st of every month. If you do not wish to open Kotak salary

account with us, you can share a copy of your bank account cancelled cheque, so that the salary can

be transferred to your existing account.

• HR Helpline - For your queries and concerns we have HR helpline no. and email id. Below are the

details: HR Helpline No: 011-40655617

HR Helpline Email ID: hrhelpline@v5global.com

• Timings & Dress code – Your Job timings are as per AMD working hours & Dress code will

always be formals.

HR Process

• Nature & Quantum of Leave allowed in a Calendar Year 2019:

ENTITLEMENT OF LEAVE:

• PRIVILEGE /EARNED LEAVE (PL)

• Eligibility: Employee, who has completed one year continuous employment shall only be entitled for privilege leave.

Norms :

• Privileged / Earned Leave shall be credited upon the completion of one year in employment.

• Post completion of one year, 1.25 PL shall be credited on monthly basis subject to the employee being present during the month.

• A maximum of Up to 45 leave Earned Leave shall only be accumulated/carry forward.

• PL’s will go beyond 45 leaves in a calendar year but it will get lapsed to 45 leaves at the end of each calendar year

Leave Policy

Every employee will be entitled for the following leaves.

Privilege Leave (P/L) : 15 days per year

Casual Leave (C/L) : 12 days per year

Maternity Leave (M/L) : As per applicability under

Maternity Act & amendment thereto

Festivals & National Holidays : As declared every

Calendar year.

• Encashment: Privilege Leave shall be en-cashed considering the basic salary / minimum wages of that state

(whichever is higher) at the time of leaving services which shall be paid with Full & Final Settlement. The overall

limit of encashment is 45 days only. The excess leaves shall be lapsed.

• This amount will be forfeited in case of termination of employment / removal from services on account of any

misconduct / unprofessional / Unethical conduct and / or in case proper notice period not being served as per

the employment agreement.

Procedure :

• All the employees are required to submit a leave plan & take prior approval from their respective manager stating

when he/she intends to take privilege leave.

• Employees should apply for privilege leave in writing, at least 15 days in advance for approval.

CASUAL LEAVE (CL)

• Entitlement & Procedure.

• All employees shall be entitled 1 Casual Leave per month, maximum 12 CL in a calendar year.

• All casual leaves should be applied in advance unless circumstances are such that it is not possible to do so. In

such cases it is advised to make a telephonic call or an email or SMS to the concerned reporting authority as

intimation should serve the purpose and on resuming the duties should apply for the same.

Encashment:

• Casual leave will not be accumulated or en-cashed or carry forward to the next calendar year.

Leave Policy continued

INTRODUCTION

THE EMPLOYEE’s PROVIDENT FUND ACT-1952

This act is to provide a kind of Social Security to the employees. The Act mainly provides

retirement or old age benefits, such as Provident Fund, Superannuation Pension, Invalidation

Pension, Family Pension and Deposit Linked Insurance.

Employees who have been appointed on Basic salary of Rs 15000 or less are covered under the

provision of the EPF Act, right from the day of commencement of their work. ( as per the Revised notification from Ministry of Labor)

For more than Rs 15000 (Basic Salary) it’s on the discretion of Employee and Employer to come

under EPF act but not mandatory, when it’s the first job of the employee.

But Its Mandatory for Employees to contribute towards PF , if employee was earlier

contributing towards PF in Last Organizations.

Percentage of contribution to be deducted from employees part is 12% of Gross Salary.

Employer Contribution is 12% of Gross Salary and addition to this 1% of Gross Salary is also

paid as Admin Charges. So in total 13% is Employer Contribution towards EPF.

INTRODUCTION- Cont..

For more details, please Log on www.epfindia.com & type your UAN (PF) number(which is mentioned on individual’s salary slip).

Steps to Follow:-

Step 1: Log on to www.epfindia.comStep 2: Click on For employees under section “Our Services”Step 3: Click on UAN Member “e-sewa” under the section “Our Services”Step 4: Activate your UANStep 5: Login into your accountStep 2: Know your EPF balanceStep 3: Click here to know the balanceStep 4: Select PF office as DELHIStep 5: Select your EPFO Office as DL-Delhi – SOUTHStep 6: Enter UAN(PF) number as_

Step 7: Enter your Name & Mobile numberStep 8: Enter submit & SMS will be received on your number.

DS NHP 34191 BLANK YOUR PF NUMBER

Contribution Towards PF

EMPLOYEE`S CONTRIBUTION MONTHLY

PF 12 % of the Gross-HRA-BONUS

(To be deducted from the GROSS salary)

EMPLOYER`S CONTRIBUTION MONTHLY

PF12 % of the Gross-HRA-BONUS

PF -Admin Charges (revised wef 01-Jun-18) 1% of Gross-HRA-BONUS

(To be part of the CTC) TOTAL 13% of Gross-HRA-BONUS

1. Apart from the Basic salary, PF shall also be deducted on all other allowance if any

paid to you on monthly basis.

2. Only HRA and Statutory Bonus, if any paid to you, shall be excluded from the PF

deduction.

BENEFITS (EPF)

• The tax free interest (compounding) and the maturity ensures a good growth of your

money.

• If continued for a very long term, it can help immensely in meeting ones retirement

goal.

• In emergencies, if we fall short of funds- EPF can be very helpful to certain benefits it

provides.

• PF Entitles for Pension Too

• Insurance Benefit

• Special Occasions- EPF at help

1. Goals- Marriage, Education need for self, child or any sibling

2. Your Dream House

3. Medical Emergency

***All above mentioned Benefits can be taken up to certain limits attached to it & one can avail this after a

stipulated no. of years of regular contribution towards PF.

Payment of Gratuity Act, 1972

➢Gratuity is a part of salary that is received by an employee from his/her employer in

gratitude for the services offered by the employee in the company. Gratuity is

defined benefit plan and is one of the many retirement benefits offered by the employer

to the employee upon leaving his job.

➢Gratuity payment is covered under the payment of Gratuity act of government of India.

Maximum payment for Gratuity is 10 lakhs. The calculation for Gratuity=15/26 * last

drawn basic salary*no of years of service.

➢ An employee rendering continuous service of 4 year 10months 11days is considered to

have completed 5 years continuous service under sec.4(2) and thereby is eligible for

gratuity.

➢ The gratuity is also payable in case of an unfortunate death of an employee before the

completion of 5 years services and will be paid to the dependent family member or

nominee

Payment of Bonus Act, 1965

Payment of Bonus Act.

The payment of Bonus Act, 1965 aims to regulate the amount of bonus to be paid to

the persons employed in establishments based on its profit and productivity. The act is

applicable to the whole of India for all establishments which had twenty or more persons

employed on any day during the year.

Employees whose Basic Salary is less than 21000, are eligible for Statutory Bonus which is

either included as a part of Salary or part of CTC.

Bonus is calculated as 8.33% of Minimum Wages or 7000 whichever is higher.

THE EMPLOYEES STATE INSURANCE ACT,1948

“An Act to provide for certain benefits to employees in case of sickness, maternity and employment injury and to make provision for certain other matters in relation thereto”.

It is mandatory to deduct ESIC of each individual falling Gross salary below RS. 21000/- under

ESIC Act-1948

The amount is divided into two deductions /contributions. One is of employer and the other is

from employee.

➢Employer Contribution is 3.25% of the Gross Salary.

➢Employee Contribution is 0.75% of Gross Salary.

➢Total ESIC Contribution is 4.00% of Gross Salary.

ESIC Process:

Step 1 e-Pehchan card pertaining ESIC no, shall be issued by V5.

Step 2 e-Pehchan shall be valid for one month, for extension of validity , Employee has to

submit his/her Aadhaar with V5.

Step 3 Employee may also visit nearest ESIC office for enrollment of Bio-Metric card.

Step 4 In case Aadhaar no. is not available/issued, a Govt. issued identity card may be

produced with e-Pehchan for medical treatment.

STATUTORY COMPLIANCESESIC

Group Mediclaim Policy (Family Floater From Star Health -

P/161130/01/2019/053337):

Sum Insured – 2 Lakh

Family - Employee, Spouse, Parents and 2 dependent children upto 25yrs of

Age

Room rent limit – 2% of SI for Normal and Actual for ICU

Maternity Benefit – Covered (20 / 30 Thousand) without waiting period

Pre-Existing Disease – Covered

30 Days waiting Period – Waived off

1st Year waiting Period – Waived off

Pre-Post Hospitalization – 30 Days Pre and 60 days Post

For any query please connect to Star Health – 1800 425 2255

For any further query, please get in touch kulgaurav.verma@v5global.com

Mediclaim

For any query related to claims process, incentive payout, salary processing, contract

letters, NOC, please contact the below team members

Support team Details

Department Name Contact Person Contact Details

Operations Shweta Verma

011-40655630

Shwetav@v5global.com

Department Name Contact Person Contact Details

Operations Manoj Mishra

011-40655660/

manoj.mishra@v5global.com

Department Name Contact Person Contact Details

HR Leena Lal/Hitesh Chimmwal

Reach Us…..Bring Your Queries & Suggestions

Please feel free to revert in case you have an queries at mail us at

hrhelpline@v5global.com

Use HR Helpline for below mentioned concerns:

1. Any Letter Pending

2 .Concerns related to Salary/ Salary Slips

3. Statutory compliances information

4. Bank Account Status

5. Full and Final Settlement Status.

6. Other HR and Finance Related Issues

Helpline Number

V5 – EXCEEDING EXPECTATIONS !!

Feel free to connect with Us

For HR related issues – hrhelpline@v5global.com (011-40655617/600/700)Thank you