Welcome to the 2015 Be-A-Star Program: Spotlight On...

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Welcome to the 2015 Be-A-Star Program: Spotlight On Us Compass Group has succeeded for 20 years by keeping the focus on our customers and giving them our very best, every day. When a milestone year rolls around, it calls for a celebration of our company and our people. This year’s Be-A-Star theme, Spotlight On Us, centers on the inclusive word “Us.” It says that every associate is essential to our company’s growth and prosperity. We can all share the spotlight, and enjoy the rewards of the team approach that has helped us lead the industry for two decades. The Be-A-Star program gives you goals that will help you be successful, while offering you the opportunity to be recognized for being the best. Star Achievements are tasks aligned with our MAP objectives and other goals. The program consists of 3 Star periods, aligned with the three quarters of the fiscal calendar. In the fourth quarter, results are tallied, and national winners are determined. Challenge yourself and your team to exceed expectations, and you may be among the winners! You can access the program instructions, find support, upload submissions and claim Stars on the Be-A-Star website. We’ve done our best to make it simple and to give you links to everything you’ll need. Please help us keep it ‘green’ by completing and submitting all reports and forms electronically. How to get started: Read the Introduction and Stars 1, 2 and 3; prepare a plan for completing all the achievements on time. Introduce the Program to your team: 1. Share the message from our President, Rhonna Cass with the entire team. 2. Play the Program Kick-Off Video. 3. Share the support document “Mapping Our Way Forward” with your team - an overview of Compass Group’s Management & Performance Framework. 4. Use the Be-A-Star Overview and Tracking sheet to help showcase the program and progress of each Star period.

Transcript of Welcome to the 2015 Be-A-Star Program: Spotlight On...

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Welcome to the 2015 Be-A-Star Program: Spotlight On Us Compass Group has succeeded for 20 years by keeping the focus on our customers and giving them our very best, every day. When a milestone year rolls around, it calls for a celebration of our company and our people. This year’s Be-A-Star theme, Spotlight On Us, centers on the inclusive word “Us.” It says that every associate is essential to our company’s growth and prosperity. We can all share the spotlight, and enjoy the rewards of the team approach that has helped us lead the industry for two decades.

The Be-A-Star program gives you goals that will help you be successful, while offering you the opportunity to be recognized for being the best. Star Achievements are tasks aligned with our MAP objectives and other goals. The program consists of 3 Star periods, aligned with the three quarters of the fiscal calendar. In the fourth quarter, results are tallied, and national winners are determined. Challenge yourself and your team to exceed expectations, and you may be among the winners!

You can access the program instructions, find support, upload submissions and claim Stars on the Be-A-Star website. We’ve done our best to make it simple and to give you links to everything you’ll need. Please help us keep it ‘green’ by completing and submitting all reports and forms electronically.

How to get started:

• Read the Introduction and Stars 1, 2 and 3; prepare a plan for completing all the achievements on time.

• Introduce the Program to your team: 1. Share the message from our President, Rhonna Cass with the entire team. 2. Play the Program Kick-Off Video. 3. Share the support document “Mapping Our Way Forward” with your team -

an overview of Compass Group’s Management & Performance Framework. 4. Use the Be-A-Star Overview and Tracking sheet to help showcase the

program and progress of each Star period.

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CONGRATULATIONS AGAIN TO THE 2014 WINNERS! THIS COULD BE YOU IN 2015!

Introduction Resource Links:

• Rhonna Cass’s Messagehttps://mycompassdocuments.compass-usa.com/Documents/Chartwells%20K12%20Presidents%20Letter%20Be%20A%20Star%202015.pdf

• Program Kick-Off Videohttp://beastar.compass-usa.com/pages/content.aspx?ItemID=95&videoid=0OEPTGWcV78

• Mapping Our Way Forward supporthttps://mycompassdocuments.compass-usa.com/Documents/02_MOWF%202011%20AG%20CompanyBlue.pdf

• Program Supporthttp://beastar.compass-usa.com/Pages/Home.aspx?ItemID=1

• Be-A-Star Overview and Tracking sheet (page 4)

From left to right: Katie Montgomery, Culinary Leader of the Year; Rick Post, COO Compass Group USA; Adele Leonard, Salaried Associate of the Year; Rhonna Cass, President Chartwells K12; Nelquy Jimenez, Hourly Associate of the Year; Brent Hoover, Account of the Year

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Message from Rhonna Cass

Dear Chartwells K12 Stars,

Welcome to an exciting new year as we launch the 2015 Be-A-Star program!

I couldn’t be more excited about this year’s theme, ‘A Spotlight on Us’. As we move forward with our refreshed focus on Chartwells K12’s eat. learn. live. philosophy, that’s exactly what each of you deserve! This year we are proud to launch an updated K12 specific Be-A-Star program designed to recognize our amazing people and celebrate the ways in which we shine as industry leaders and exceptional partners to our schools and communities.

The 2015 Be-A-Star is focused on our key sector initiatives and many things you already do well -- living our brand, creating safe environments as well as recognition and inclusion. We also hope while achieving the Stars and raising the bar, you have a little fun along the way!

Star 1: Celebrating eat. learn. live. week

Star 2: Safety – Stop, Think, Act

Star 3: Recognition and Inclusion

Each of ‘Us’ plays a vital role as we move forward as the leaders in K12 nutrition, culinary innovation and cultivating safe and inclusive environments. This is all done with a laser focus and unyielding passion for helping students build strong bodies, sharp minds and establishing a lifetime of healthy living. Each of ‘Us’ is planting the seeds for a lifetime of health and wellness in the communities that we serve.

Please take full advantage of the opportunities that lie ahead on your Be-A-Star journey. Your efforts are worthy of celebration and I look forward to seeing the great things you do (via email or Yammer)! Challenge yourself and your team to exceed expectations, and you may be among the winners!

Let’s get started!

President Chartwells K12

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Be-A-Star Overview and Tracking STAR OVERVIEW DUE

DATE COMPLETION DATE/OWNER

Star 1: Celebrating eat. learn. live. week

eat. learn. live. week is a celebration of our eat. learn. live. philosophy and re-energizing our commitment to great food, partnering with our clients in education and sharing our passion with the communities in which we live and work. Pick one activity from each category of eat. learn. live. (total of 3)

January 31, 2015

Star 2: Safety – Stop, Think, Act

People are at the heart of everything we do and therefore creating a safe environment is one of our highest priorities. To build a culture of safety at your school and within your district you must set and enforce safety behaviors and activities.

March 31, 2015

Star 3: Recognition and Inclusion

We recognize our greatest assets are our front line associates. Cultivating environments of recognition and inclusion is a top priority.

May 14, 2015

Five Jewel Award

Compass Group believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients and customers.

June 19, 2015

Compass In the Community

The Compass in the Community North America Awards program recognizes the groups that are giving back to the communities we serve whether time, energy or financial resources.

June 19, 2015

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Star 1 –eat. learn. live. week: January 12-16, 2015

Due Date: January 31, 2015

eat. learn. live. week is a celebration of our eat. learn. live. philosophy and re-energizing our commitment to great food, partnering with our clients in education and sharing our passion with the communities in which we live and work.

Locally, Chartwells K12 teams are encouraged to celebrate the week through by focusing on efforts around building a culinary culture (eat), partnering in education (learn) and fostering community, student and client relationships (live).

To achieve Star 1 pick one activity from each of the categories: eat, learn and live (for a total of 3).

Star 1 – eat (pick 1 of 3 activities from this category) Focus on building a culinary culture

1.) Create a recipe contest among your associates. a. Recipe Contest Overview https://mycompassdocuments.compass-

usa.com/Documents/ELLW%20RECIPE%20CONTEST%20OVERVIEW.doc

b. Recipe Contest Judging Form https://mycompassdocuments.compass-usa.com/Documents/RECIPE%20CONTEST%20JUDGING%20FORM%20.docx

c. Recipe Contest Submission Form https://mycompassdocuments.compass-usa.com/Documents/RECIPE%20CONTEST%20SUBMISSION%20FORM.docx

d. Provide winning recipe(s) to your regional chef by Jan 30th and plan a date to sample approved winning recipe(s) to students.

SUBMISSION CRITERIA: Recipe contest submission form with Be-A-Star: Star 1 Submission Form

2.) Take a photo of your entire team looking good in their uniforms (nice aprons, chef coats (no cut gloves, hair nets). Make sure there is good lighting and a good background location (eg. in the kitchen, server, school garden, etc.) SUBMISSION CRITERIA: Team photo with Be-A-Star: Star 1 Submission Form

3.) Take a photo with your student advisory committee. Submit photo with school name, unit number and FSD name

SUBMISSION CRITERIA: Photo with Be-A-Star: Star 1 Submission Form

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Star 1 – learn (pick 1 of 3 activities from this category) Focus on education for both our associates and our customers

1.) Partner with a teacher or class to support nutrition education and take a photo of your team in the classroom.

a. Use our FOOD FOCUSES. Showcase whole grains, herbs or spices, or dried fruit: https://mycompass.compass-usa.com/ChartwellsSch/pages/nutrition-Education.aspx

b. Nutrition Messages: https://mycompassdocuments.compass-usa.com/Documents/ELLW%20Nutrition%20Messages.doc

c. Use National Gardening Association and KidsGardening.org curriculum to liven a classroom. http://www.kidsgardening.org/lesson-and-activity-ideas

SUBMISSION CRITERIA: Photo in classroom with Be-A-Star: Star 1 Submission Form

2.) Educate the school community about ways to make healthy food and activity choices via a monthly community nutrition newsletter.

a. Customize the newsletter template provided and work with your client partner to distribute (email, online, etc.). https://mycompassdocuments.compass-usa.com/Documents/ELLW_NewsletterTEMP_BLANK_8.5x11.docx

SUBMISSION CRITERIA: Completed newsletter with Be-A-Star: Star 1 Submission Form

3.) Implement a culinary training course for your associates.

a. Leverage the Compass online training courses: https://mycompass.compass-usa.com/be/pages/CulinaryTraining.aspx

SUBMISSION CRITERIA: Identify the training completed with Be-A-Star: Star 1 Submission Form

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Star 1 – live (pick 1 of 3 activities from this category)

Focus on community, student and client relationships.

1) Invite your client to have lunch with you (beyond your regular meetings) in the café. Take the time to taste new menu items and discuss and document your future plans. SUBMISSION CRITERIA: Recap of discussion and items tasted included on the with Be-A-Star: Star 1 Submission Form

2) Identify a partner organization in the community that supports 1) Hunger Awareness/Prevention 2) Youth health and wellness OR 3) Youth Education; and plan one or more ways to work together to support them throughout the year SUBMISSION CRITERIA: Name the organization and the first activity on the Be-A-Star: Star 1 Submission Form

3) Post a community SELFIE WALL and encourage students to take selfies, using hashtag #eatlearnlive

a. Selfie wall overview https://mycompassdocuments.compass-usa.com/Documents/Selfie%20Wall_Make%20a%20Photo%20Backdrop.pdf

b. Selfie wall graphics https://mycompassdocuments.compass-usa.com/Documents/Selfie%20Wall%20printables.pdf

c. Selfie wall callouts: https://mycompassdocuments.compass-usa.com/Documents/Selfie%20Wall%20Call_outs.pdf

SUBMISSION CRITERIA: Photo of students/team at selfie wall with Be-A-Star: Star 1 Submission Form

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Prepare- eat. learn. live. week (Star 1 Achievement Form) Support Materials and Collateral: All items located on MyCompass

• Recipe Contest Overview • Recipe Submission Form • Newsletter Template • Brain Breaks: Nutrition Education Ideas • Nutrition Messages • Customizable Sign • Digital Graphic • Selfie Wall Instructions

Resource Links: MyCompass Food Focus info: https://mycompass.compass-usa.com/ChartwellsSch/pages/nutrition-Education.aspx Culinary Trainings: https://mycompass.compass-usa.com/be/pages/CulinaryTraining.aspx) KidsGardening.org: https://www.kidsgardening.org/classroom-projects Hunger Awareness/Prevention: http://www.feedingamerica.org/ Youth Health & Wellness: https://www.preventchildabuse.org/

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Star 2 – Safety - STOP, THINK, ACT

Due Date: March 31, 2015

People are at the heart of everything we do and therefore creating a safe environment is one of our highest priorities. We take a safety first attitude, and your role and active participation is vital to creating a safe environment for our team and our customers. To build a culture of safety at your school and within your district you must set and enforce safe behaviors and activities.

Become a Safety Star by completing each Achievement under STOP, THINK, and ACT to receive Star 2!

Star 2 – STOP, THINK, ACT Stop

1) Standardize safety orientation for all new associates and based on monthly reports determine and document additional safety training required at your operation. Document a Safety Action Plan that is covered during a monthly CHAT session.

a. Compass Group Risk Management Department Website https://mycompass.compass-usa.com/safety

SUBMISSION CRITERIA: Safety Action Plan with Be-A-Star: Star 2 Submission Form

Think

2) In MyLMS: Port of Call 9: Workplace Safety training, conduct at least one (1) of the In Unit Trainings and document the trainings.

a. MyLMS - Compass Manager Workplace Safety Training: https://www.compassmylms.com/course/view.php?id=22

SUBMISSION CRITERIA: Sign-in sheets from training with Be-A-Star: Star 2 Submission Form

Act

3) Create or update a safety bulletin board for reference with all associates and utilize Stop Think Act Moments https://mycompassdocuments.compass-usa.com/_layouts/15/WopiFrame.aspx?sourcedoc=/Documents/101_safety_moments_from_career_development.pptx&action=default

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OR

Implement the “Why I Stay Safe” poster at your school and document your creation by taking a photo and sending it to the BAS website. https://mycompassdocuments.compass-usa.com/Documents/WhyIStaySafe.docx

SUBMISSION CRITERIA: Photo of bulletin board or poster with Be-A-Star: Star 2 Submission Form Prepare – STOP, THINK, ACT (Star 2 Achievement Form)

Star 2 Achievement Resource Links:

• Compass Safety page https://mycompass.compass-usa.com/safety/Pages/Compass-Safety.aspx • 101 Safety Moments: https://mycompassdocuments.compass-usa.com/_layouts/15/WopiFrame.aspx?sourcedoc=/Documents/101_safety_moments_from_career_development.pptx&action=default • Star 2 Achievement 1 Form – Safety Star 2 – Prevent

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STAR 3: Recognition & Inclusion

Due Date: May 14, 2015

Star 3 Recognition: We recognize the impact our front line associates have on our mission. Without their dedication to exceeding the expectations of our students’, parents and community partners, our success would be limited. Investing in our people through recognition is one of the most important things we can do to foster an environment where associates achieve success. Recognizing exemplary work, demonstrates our commitment to development and retention of the best associates in the industry.

Catch an associate’s stellar contribution to the success of your team! Interview the associate regarding the behavior that led to the recognition and achieve Star 3!

1) Interview the Star and submit a short video clip (1-2 minutes) of the associate talking about the great act that they did to contribute to the success of the operation and/or team. If unable to provide a video, you may submit in written format and a detailed nomination of the reason for recognition along with a picture of the associate. The recognition must tie to our eat. learn. live. philosophy.

SUBMISSION CRITERIA: Video, written form and photo with Be-A-Star: Star 3 Submission Form

-----AND-----

Star 3 Inclusion:

We’ve made significant strides in creating a culture focusing on diversity and we are fortunate to work in an environment where there is the recognition of the true value of a diverse and inclusive workplace. With people at the heart of everything we do, we have a strong focus on diversity and inclusion through the eyes of our associates. To that end, we want to continue to enhance and share experiences to foster inclusion in everything we do.

Put into action one of the following diverse and inclusive behaviors and submit your form to receive Star 3!

1) In one of the CHAT sessions review The Faces of Our Success booklet 2) Complete the checklist for the types of Diversity & Inclusion programs your

team members have attended https://mycompassdocuments.compass-usa.com/Documents/Star%203%20Form%20Diversity%20and%20Inclusion%20Checklist.docx

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SUBMISSION CRITERIA: as applicable checklist Be-A-Star: Star 2 Submission Form

Prepare- Recognition & Inclusion

(Star 3 Achievement Form)

Star 3 Achievement Resource Links

• House of Inclusion: https://mycompass.compass-usa.com/hr/Pages/Diversity%20and%20Inclusion/Diversity%20and%20Inclusion.aspx

• Faces of Our Success: http://www.altogethergreat.com/Documents/People/CGDiversityAndInclusionReport2013.pdf

We’ve achieved a competitive advantage on other organizations, by fostering a culture of awareness around the importance of an inclusive workplace that promotes inclusion and appreciating differences for our associates, customers, clients and the communities me serve.

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Star 1 Achievement Form – Celebrate eat. learn. live. week

Operation Number Operation Name Manager Name Operation Phone

Email Address Region District Manager Operation Mailing Address

Save completed form and upload to the Star Claims page of the Be-A-

Star website: beastar.compass-usa.com. > Star Claims

Complete the form by adding your initials by each task that has been completed, and by completing the RECAP section below and providing any additional supporting documentation. Initial completed initiative

eat: category

1) Create a recipe contest among your associates. 2) Take a photo of your entire team looking good in their

uniforms (nice aprons, chef coats (no cut gloves, hair nets). Make sure there is good lighting and a good background location (e.g. in the kitchen, server, school garden, etc.)

3) Take a photo of your entire team looking good in their uniforms (nice aprons, chef coats (no cut gloves, hair nets). Make sure there is good lighting and a good background location (e.g. in the kitchen, server, school garden, etc.)

Initial completed initiative

learn: category

1) Partner with a teacher or class to support nutrition education and take a photo of your team in the classroom.

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2) Educate the school community about ways to make healthy food and activity choices via a monthly community nutrition newsletter.

3) Implement a culinary training course for your associates. Initial completed initiative

live: category

1) Invite your client to have lunch with you (beyond your regular meetings) in the café. Take the time to taste new menu items and discuss and document your future plans.

2) Identify a partner organization in the community that supports 1) Hunger Awareness/Prevention 2) Youth health and wellness OR 3) Youth Education; and plan one or more ways to work together to support them throughout the year

3) Post a community SELFIE WALL and encourage students to take selfies, using hashtag #eatlearnlive.

eat. learn. live. week RECAP section: In the space below, describe how your team was able to complete the first star. Who was involved, who really helped to make it all happen, what were some of the stories that came out as a result of this effort, etc. Provide all required documentation.

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Star 2 Achievement Form – STOP, THINK, ACT

Operation Number Operation Name Manager Name Operation Phone

Email Address Region District Manager Operation Mailing Address

Save completed form and upload to the Star Claims page of the Be-A-

Star website: beastar.compass-usa.com > Star Claims

Complete the form by adding your initials by each task that has been completed, and by completing the RECAP section below and providing any additional supporting documentation.

Initial completed initiative

Stop category

Standardize safety orientation for all new associates and based on monthly reports determine and document additional safety training required at your operation. Document a Safety Action Plan that is covered during a monthly CHAT session.

Initial completed initiative

Think category

In MyLMS: Port of Call 9: Workplace Safety training, conduct at least one (1) of the In Unit Trainings and document the trainings.

Initial completed initiative

Act category pick one of two

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Create or update a safety bulletin board for reference with all associates and utilize Stop Think Act Moments

Implement the “Why Am I Safe” poster at your school and document your creation by taking a photo and sending it to the BAS website.

SAFETY RECAP In the space below, describe how your team was able to complete Star 2. Who was involved, who really helped to make it all happen, what were some of the stories that came out as a result of this effort, etc. Provide all required documentation.

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Star 3 Achievement Form – Recognition & Inclusion

Operation Number Operation Name Manager Name Operation Phone

Email Address Region District Manager Operation Mailing Address

Save completed form and upload to the Star Claims page of the Be-A-

Star website: beastar.compass-usa.com > Star Claims

Complete the form by adding your initials by each task that has been completed, and by completing the RECAP section below and providing any additional supporting documentation.

Recognition category (select one of these initiatives) 1) Interview the Star and submit a short video clip (1-2 minutes) of

the associate talking about the great act that they did to contribute to the success of your operation and/or team.

2) Submit in written format a detailed nomination of the reason for recognition along with a picture of the associate.

Inclusion category (select one of these initiatives) 1) In one of the CHAT sessions review The Faces of Our Success

booklet

2) Complete the checklist for the types of Diversity & Inclusion programs your team members have attended.

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RECOGNITION AND INCLUSION RECAP In the space below, describe how your team was able to complete this star achievement. Who was involved, who really helped to make it all happen, what were some of the stories that came out as a result of this effort, etc. Provide all required documentation.

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ADDITIONAL AWARDS OVERVIEW Achieving Stars: This is your opportunity to be recognized for your growth and success this year. Operations that earn all three Stars are Gold Accounts! Gold Accounts that also achieve budget through the 3rd Quarter are Platinum Accounts! Gold Accounts will be rewarded with a certificate of achievement and publication in an internal newsletter. Platinum accounts will be rewarded with a plaque of achievement and publication in an internal newsletter. Be-A-Star Regional and National Awards Additionally, Chartwells K12 rewards outstanding achievements of individuals and the top performing operations regionally. Want your team members or your account to be recognized at a regional meeting or maybe be recognized nationally at the Compass Night of Stars event? Submit your star associates in the following categories:

Hourly Associate of the Year Salaried Associate of the Year Culinary Leader of the Year Account of the Year

Compass in the Community North America Awards Giving back to the communities we serve is the right thing to do. Compass Group is proud of the time, energy and financial resources our businesses and associates contribute to help build stronger, healthier communities. The Compass in the Community North America Awards program recognizes those associates and accounts who best demonstrate this guiding principle. Submit an essay and overview of community engagement for an opportunity to be recognized nationally and earn money for your partner charity. Five Jewel Award for Best Practices in Diversity & Inclusion Compass Group believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients and customers. Visit AltogetherGreat.com to learn more about Diversity & Inclusion at Compass Group. Submit an overview of all of the ways your team celebrates diversity and embraces inclusion.

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Be-A-Star Awards Date: June 19, 2015 ABC (Above & Beyond the Call of duty) Awards: NOMINATIONS Use the ABC Nomination forms to nominate a SUPER STAR in each of the following categories: Hourly Associate – Do you know a super star that is the key to our success? Nominate someone at your school who is a dedicated team member that goes the extra mile either when engaging students, working with team members, client partners or parents. Your candidate should demonstrate the best of the best! Salaried Associate – It’s your opportunity to nominate a leader who shows innovation, compassion, is community minded and has a passion for our business. Your nomination should represent the future of Chartwells K12. Culinary Leader of the Year Award – Nominate an associate who has demonstrated outstanding culinary leadership and is helping to shape Chartwells K12 culinary culture. Your candidates should demonstrate a commitment to culinary innovation, quality, a can do attitude, and leadership in all things food related! Regional Account of the Year—Tell the story of your account! Do you make an impact on the lives of students, clients and the community? Use the checklist on the Regional Account of the Year Form as a guide, present your accomplishments over the past year. You must qualify as a Platinum account to be eligible. Requirements can be found on the Awards page. Number of Awards by Region: One of each category per region Nomination forms: Fill out the appropriate nomination form Provide supporting documentation and tell us about the accomplishments. Include any photos, testimonials, letters, video clips or descriptions that support your entry. Be sure to include details! Submit the form with supporting documentation by email or by mail to your Regional Be-A-Star Contact.

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Number of Awards by Sector:

Each Region’s Be-A-Star committee will select winners per Region, including one First Place winner, based on quality, accuracy, completeness, and timeliness in the Be-A-Star Program. Accounts will be eligible only if they reach Platinum level.

The first place Regional finalists will then be evaluated by Chartwells K12 National Selection Committee for the national awards. Award Date: October 2015 Award: Penta Award—this prestigious award will be presented to the Regional Vice President who has the highest Regional Star average, highest on-time Star completion rate and highest associate participation in the 2014 Be-A-Star Program. Number of Awards: One [1] per Sector Award Date: October 2015

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ABC Hourly Associate Nomination Form Operation Number Operation Name Manager Name Operation Phone

Email Address Region District Manager Operation Mailing Address

Save completed form and upload along with a picture of your nominated

associate to the Star Claims page of the Be-A-Star website: beastar.compass-usa.com

I nominate ______________________________________ for the Above & Beyond the Call of duty Hourly Associate of the Year.

Describe why you are nominating this associate; include testimonials, customer comment cards, photographs, etc., to support the nomination. A committee will select the individual that has made the greatest contribution to the account’s/region’s success.

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ABC Salaried Associate Nomination Form Operation Number Operation Name Manager Name Operation Phone

Email Address Region District Manager Operation Mailing Address

Save completed form and upload along with a picture of your nominated

associate to the Star Claims page of the Be-A-Star website: beastar.compass-usa.com

I nominate ______________________________________ for the Above & Beyond the Call of duty Salaried Associate of the Year.

Describe why you are nominating this associate; include testimonials, customer comment cards, photographs, etc., to support the nomination. A committee will select the individual that has made the greatest contribution to the account’s/region’s success.

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ABC Culinary Leader of the Year Nomination Form

Operation Number Operation Name Manager Name Operation Phone

Email Address Region District Manager Operation Mailing Address

Save completed form and mail to your Regional Be-A-

Star Committee. See the Program Support page for the appropriate address.

Do not email or upload submission.

I nominate ______________________________________ for the Above & Beyond the Call of duty Culinary Leader of the Year.

Describe why you are nominating this associate; include testimonials, customer/client feedback, video clips, photographs, documentation of activities including food demos, community involvement, Chefs 2 Schools events, etc., to support the nomination. A committee will select the individual that has made the greatest contribution to the account’s/region’s success.

Deadline for ABC Award consideration: June 19, 2015

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Regional Account of the Year Entry Form

Operation Number Operation Name Manager Name Operation Phone

Email Address Region District Manager Operation Mailing Address

Save completed form and upload, along with supporting

documentation, to the Star Claims page of the Be-A-Star website: beastar.compass-usa.com

This form is for consideration for REGIONAL ACCOUNT OF THE YEAR.

List the Star Achievements that your team successfully completed, and promote your accomplishments by including client testimonials, customer comment cards, District Manager recommendations, photographs, etc., to support your nomination. A committee will select the account that has demonstrated the highest level of operational excellence, including successful completion of 3 Stars in the 2015 Be-A-Star Program

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Due Date: June 19, 2015 Compass in the Community North America Awards (Optional Participation)

Giving back to the communities we serve is the right thing to do. Compass Group is proud of the time, energy and financial resources our businesses and associates contribute to help build stronger, healthier communities. The Compass in the Community North America Awards program recognizes those associates and accounts who best demonstrate this guiding principle.

How to get credit:

1) Complete the Star Achievement’s Compass in the Community form, adding a brief essay (maximum 500 words). Description of the project should include: • Community initiative(s) and their goals and objectives • Level of support from operation/team associates • Outcome of the project’s efforts with information about its effect on

outreach recipients, as well as account associates, • client(s), customers, and vendors (where applicable) • Any public acknowledgement received

2) The submission should be exhibited in presentation format. This can be a

scrapbook, electronic presentation (such as PowerPoint), or a video* (on CD/DVD or provide link address if posted on web). *Note: Videos can be no longer than 5 minutes in total length and not professionally produced. • Include documentation of planning, execution and results (pictures,

meeting notes, volunteer sign-ups, diagrams and graphs, press releases, newspaper articles, pictures, flyers, thank you notes, etc.).

How to Submit: Send your form and submission to your Be-A-star Contact by Friday, June 26, 2015 (suggested date to all for top selections).

Due Date for Division Entries: Each program (Canteen, Eurest, Chartwells K12 Schools, Morrison, Corporate, etc.) may send up to three (3) submissions for CITC North America Awards consideration. Chosen submissions for Awards consideration must be received by April Morton, Community Relations Coordinator, by Friday, July 10, 2015.

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Number of Awards: 5 One Gold award: $8,000 for charities and attendance at the Be-A-star Recognition Celebration! One Silver award: $6,000 for chosen charities Three Bronze awards: $2,000 each for their respective charities Judging Criteria: Winning submissions have the following criteria in common:

• Outreach appeared to be a “way of doing business” • Activities promoted sustainability for the recipient(s) and/or cause • Activities made a significant and assessable impact • Activities promoted team building and there was significant associate

involvement • Collaboration with other Compass and/or non-Compass groups • Goals of the community activity were clearly defined and focused • Activities were well-planned, executed and outcome(s) measured and

presented The North America Awards judging committee consists of executive officers, managers and at least one representative from a non-profit partner organization. (It is suggested that divisional judging groups have a similar make-up, though each program can decide how to choose their Awards submissions.)

Award Date: Site Contacts and Managers of winning submissions will be contacted by the mid-August 2015.

CITC Awards Resource Links:

• CITC Star Achievement form • CITC Ideas and Suggestions PDF • CITC Judging form • CITC Participation Certificate

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2015 Five Jewel Award

Five Jewel Award for Best Practices in Diversity & Inclusion (Optional Participation)

Due Date: May 1, 2015 Due: Chartwells K12 program level Be-A-Star Representatives in conjunction with DAC/DIAC chairs will receive the regional submissions by May 1, 2015. Sector winning submissions must be received by June 19, 2015.)

Mail sector winning submissions to: Compass Group c/o Diversity & Inclusion Dept. 2400 Yorkmont Road Charlotte, NC 28217

Diversity & Inclusion: Road Map to Innovation, Sustainability and Growth Compass Group believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients and customers. Our Commitment to Diversity & Inclusion is good for us because it allows us to:

• Deliver positive business results. • Build a highly skilled workforce that reflects our diverse client and

customer base. • Provide innovative products and services to our customers and clients. • Seek new business opportunities while we retain our client base. • Give back to the communities we touch and serve.

Visit AltogetherGreat.com to learn more about Diversity & Inclusion at Compass Group. Description of Activity:

Diversity & Inclusion at Work

Does your unit or team embrace diversity & inclusion on a regular basis? If so, we want to hear from you! In the space below, describe how your unit or team brings the power of diversity & inclusion to your fellow teammates, clients and customers. Here are some examples:

• Create newsletters about events, activities and associate achievements that are shared with your associates, managers and clients

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• Involve members of the community in your events or engage with community groups to enrich your understanding of the diverse communities we serve

• Learn about the guests and clients you serve and provide unique offerings to cater to their needs

• Host a regular summit with your associates to learn more about them and adjust your daily operations to provide a more inclusive environment

• Host regular cultural awareness or appreciation events. Not only should the event be exciting, but educational by creating a theme/topic for the event, featuring menu items and sharing information that goes along with the theme/topic (i.e. County Fair, The 1960’s, or cultural event, like Cinco de Mayo, St. Patrick’s Day, Bastille Day, etc.)

• Use client surveys to help your unit or team understand the unique needs of your client and how you plan, have and/or are addressing them

• Provide an opportunity for associates to proudly share their distinctive characteristics

Create a video that answers the following questions: 1. How many associates are in your unit(s), department(s) or Be-A-Star team? 2. How many associates participated and/or were involved with presented

diversity & inclusion imitative(s)? 3. What did your team learn about the importance of teamwork and how

did/does the diversity of your team make a difference when promoting diversity & inclusion in the workplace?

4. Describe how your unit or team embraces diversity & inclusion on a regular basis

5. How does diversity & inclusion help to promote team awareness and teamwork?

NOTE: In an effort to bring additional awareness to inclusion in our sector, our President and the Diversity and Inclusion Action Council (DIAC) have revamped our program! To qualify for the 2015 Five Jewel Award, you must:

• Step 1: Complete the Star 3 Diversity & Inclusion achievement o Be sure to complete the Star 3 form

• Step 2: Complete the Five Jewel “Diversity & Inclusion at Work” activity o Ensure that all questions are answered and the completion criteria is met.

• Step 3: Submit a video following the guidelines below o Only one video submission per unit can be uploaded via the Be-A-Star

website before the May 1, 2015 due date o Remember your Star 3 Diversity and Inclusion submission materials must

be included to participate in this award

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How to submit for award consideration: Along with a copy of your Star 3 Diversity & Inclusion Achievement Form, provide above information in a video format

• A video with photos, associate testimonials, a summary, etc. not to exceed 5 minutes. THE VIDEO CANNOT BE CREATED AND/OR PRODUCED BY A PROFESSIONAL COMPANY OR ORGANIZATION. YOUR TEAM/UNIT MUST CREATE AND/OR PRODUCE THE VIDEO.

• Submit your video via Ba-A- Star Website prior to May 1st IMPORTANT: The new submissions for the 5 Jewel Award are video only. You will no longer need to include scrapbooks and/or essays as previously required. Five Jewel Resource Links:

• Diversity & Inclusion Star Achievement Form • Mapping Our Way Forward PDF • 2014 winners video:

https://www.youtube.com/watch?v=l2NQzsDY45A • Diversity page on AltogetherGreat.com

http://www.altogethergreat.com/Pages/DiversityAndInclusion.aspx • Diversity page on MyCompass.com https://mycompassnew.compass-

usa.com/compassinthecommunity/Pages/Diversity%20and%20Inclusion/Diversity%20and%20Inclusion.aspx

• Five Jewel Award page on My Compass (featuring past winners) https://mycompassnew.compass-usa.com/compassinthecommunity/Pages/Diversity%20and%20Inclusion/Five%20Jewel%20Award.aspx

Category Criteria Creativity Possible Score: 10 points Innovation Possible Score: 10 points Inspiration Possible Score: 10 points Teamwork Possible Score: 10 points

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Be-A-Star Program Support If you have questions regarding any of the achievements or support materials within your sector’s Be-A-Star Program, contact your Regional Be-A-Star Committee (listed below). South Central Region 2331 Millpark Drive Maryland Heights, MO 63043 Attn: Be-A-Star Committee Phone: 800.426.8175 Fax: 314.423.2384 [email protected] South Region Chartwells K12 7092-B Howard Street Spartanburg, SC 29303 Attn: Be-A-Star Committee Phone: 800.366.7670 Fax: 864.253.9574 [email protected] Northeast Region Chartwells K12 300 Granite Street, Suite 405 Braintree, MA 02184 Attn: Be-A-Star Committee Phone: 781.843.1500 Fax: 781.843.8190 [email protected] **Northeast Region—send all forms to your respective District Manager either by mail or electronically. North Central Region Chartwells K12 1136 Sherman Ave. Evanston, IL 60202 Attn: Be-A-Star Committee Phone: 312.262.8992 Fax: 704.295.5580 [email protected]

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Mid-Atlantic Region Chartwells K12 804 Broadway West Long Branch, NJ 07764 Attn: Be-A-Star Committee Phone: 609.409.2010 Fax: 609.409.2020 [email protected]

West Region Chartwells K12 22121 17th Avenue SE, #E227 Bothell, WA 98021 Attn: Be-A-Star Committee Phone: 425.827.1200 Fax: 425.827.1220 [email protected]

Great Lakes Region Chartwells K12 5695 West River Drive NE Belmont, MI 49306 Attn: Be-A-Star Committee Phone: 616.285.7960 Fax: 616.285.8181 [email protected]

Website Support Your Be-A-Star Program is all in one place. You will find your 2015 sector Be-A-Star program materials, upload any necessary submissions and, if required, claim Stars for your operation all on one website – beastar.compass-usa.com. If you need assistance with the Be-A-Star website, send an email to your Regional Be-A-Star Committee. See the Program Support section for a list of contacts.

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Be-A-Star 2015 - Official Rules I. General Rules Introduction: Compass Group (“Sponsor”) is sponsoring the Be-A-Star 2015 Program (“The Promotion”) for each of its companies — Bon Appétit, Canteen, Chartwells K12, Corporate Office, Eurest, Flik International Corp., Foodbuy, Morrison, and TouchPoint (“Companies”). The Promotion involves three “Stars.” Each Star consists of a series of activities and skill-based Achievements (“Action Items”). There are also three Special Awards. These general terms and conditions (“General Rules”) apply to all Achievements and Special Awards. In addition, each Achievement and Special Award may be subject to specific terms and conditions (“Action Items Rules” or “Special Award Rules,” respectively), as discussed below. The General Rules, Component Rules, and the Special Award Rules together form these Official Rules. The Promotion begins August 2014 and ends June 2015. The specific timing for each Achievement is set forth in the Achievement Rules. The timing for each Special Award is set forth in the Special Award Rules. Eligibility: Must be 18 years old or older. Each participant must comply with all terms and conditions set forth in these Official Rules, and winning is contingent upon fulfilling all such requirements. Entries must be original work and must not have been previously published or have won any other award. Participants are eligible only if they are actively employed with the company at the time of award payout. Active participants will receive a prorated award based on the number of weeks worked in the eligible position. Vacation will be considered weeks worked for the purpose of eligibility. If a participant’s employment with the company is terminated either voluntarily or involuntarily, or if a participant engages in conduct which gives rise to a suspension or some other form of disciplinary action, then notwithstanding any other provisions of the Be-A-Star Recognition Program, the participant shall automatically become ineligible to receive all or part of an award, subject to the sole and absolute discretion of Compass Group hereinafter known as the “Company,” to decide otherwise. Prizes: Prizes, selection process, timing, and prize value details are set forth in the Achievement Rules and Special Award Rules. No substitution or transfer of prizes permitted except by Sponsor, who, in the event of prize unavailability or any other reason, reserves the right to substitute any prize with another prize of equal or greater value. All taxes, fees, and surcharges, and any other expenses not listed as included in a prize are the sole responsibility of the prize winners. Acceptance of a prize constitutes permission for Sponsor and its advertising and promotional agencies to use winner’s name and likeness for advertising and promotional purposes in any media without additional compensation unless prohibited by law. Decisions of Sponsor or judges grading submissions for any Achievement or Special Award are final and binding in all matters relating to the Promotion. In the event of a tie in any Achievement or Special Award that requires judging or evaluation, duplicate prizes will be awarded. For prizes exceeding $7500 in value, potential winners will be required to sign and return an Affidavit of Eligibility, Liability Release, and where lawful, a Publicity Release, within fourteen (14) days of notification. If a potential winner does not return such release within the (14) day time period, such potential winner will be disqualified and another winner selected in the place of the disqualified person at random from all eligible entries. If any prize or prize notification is returned as non-deliverable, the

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potential winner will be disqualified and another potential winner will be selected in the original potential winner’s place. A cash payout is prorated based on full time equivalence. Forty hours equals one full share, thirty hours equals 3⁄4 share, twenty hours equals 1⁄2 share, etc., based on the normal work week at the time of payout. Miscellaneous: By participating in the Promotion, participants agree to release and hold harmless Sponsor, its parents, subsidiaries, divisions, related companies and their respective officers, directors, employees, and agents from and against any and all claims or causes of action arising out of participation in the Promotion or with awards provided hereunder. All entries become the property of Sponsor. Sponsor is not responsible for late, lost, illegible, incomplete, stolen, misdirected or postage due entries. If for any reason the Promotion is not capable of running as planned including due to tampering, unauthorized intervention, fraud, technical failure, human error or any other causes beyond the control of Sponsor that corrupt or affect the administration, security, fairness, integrity, or proper conduct of the Promotion, Sponsor reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the Promotion. The Sponsor assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft of destruction or unauthorized access to, or alteration of, entries. Submission of entry grants Sponsor and its agents the right in perpetuity to reproduce, publish, use, edit, adapt and/or modify such entry in any way, in any and all media, without limitation and without compensation to participant. Any and all disputes, claims, and causes of action with Sponsor arising out of or connected with this Promotion, other than determination or validity of claims, shall be resolved individually and exclusively by arbitration under the Commercial Dispute Resolution Procedures of the American Arbitration Association in Charlotte, North Carolina. Any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with participating in this Promotion, but in no event attorneys’ fees. Participants hereby waive all rights: (i) to claim or be awarded any punitive, direct, indirect, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses; and (ii) to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, shall be governed by, and construed in accordance with, the laws of the State of North Carolina. Sponsor reserves the right to cancel or modify this program as determined by Sponsor in its sole discretion. Any modification of these Official Rules shall be communicated to the participants via mail and/or e-mail. Void where prohibited. Winners List: For a list of prize winners, send a self-addressed stamped envelope to: Be-A-Star Winners c/o Engagement & Recognition Compass Group North America 2400 Yorkmont Road Charlotte, North Carolina 28217

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