WELCOME TO

OC Healthy Steps 2021! A wellness platform designed for you.

EXCITING FEATURES. EASY TRACKING. MORE FUN.

COMPLETE YOUR OC HEALTHY STEPS BETWEEN MAY 17, 2021 AND AUGUST 20, 2021.

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Your Partner in Good Health

StayWell, the County of Orange Wellness Vendor, hosts a wellness platform to bring you tools to stay healthy. During the OCHS program, you’ll receive mail and email communication from, StayWell, regarding program activities and important deadlines for earning the Wellness Credit. Emails will be sent from StayWell: County of Orange Wellness Program to the email address you registered with on the StayWell website, ochsstaywell.com. If you can no longer access your account, or opted out of receiving emails from StayWell, please call Customer Service at 800-492-9812 to ensure you don’t miss important information about the OCHS Wellness Credit.

Welcome to OC Healthy Steps!OC Healthy Steps (OCHS), is part of the County of Orange employee wellness program. It’s your chance to participate in activities, learn about your health and earn a Wellness Credit (5% off your 2022 insurance premium).

The OCHS wellness program is designed to help employees become aware of their risk factors for chronic conditions and key numbers that impact their health. The OCHS program can also help provide health management tools to assist employees in maintaining or improving their health.

DID YOU KNOW?

How to Confirm You’ve Completed Your Two StepsFrom a desktop site or the My StayWell app, log into your StayWell account and click on the

“Wellness Credit” tab, then click on “Completed”. If both activities appear with green checks, then you have earned your 2022 credit. Congratulations!

With the approval of your supervisor, you are permitted to use a reasonable time (average 20 minutes) to complete the Non-Smoking Attestation and Health Risk Assessment.

When Is My Deadline?To earn the 2022 Wellness Credit, complete the activities stated above between May 17 and August 20, 2021. ATTENTION: Both steps must be completed on the desktop site or on the My StayWell app, code “ochs.” Mobile browsers may vary, and therefore are not recommended. Not all steps can be completed from every mobile browser. For questions, reach out to Customer Service at 800-492-9812 (before the deadline).

Log on to ochsstaywell.com from your work or home computer. You can also access the site from any mobile device by using the My StayWell App. You will not be able to complete the required steps using a web browser from a mobile device, so be sure to use the My StayWell App. If asked, use company code “ochs” for the app. New users, create your account then log in. Returning users, log into your existing account. Then, complete the following steps:

How Do I Earn My 2022 OCHS Wellness Credit?

STEP 1.

Once logged in, take the online Health Risk Assessment and review your results. Then click “done.” DON’T STOP HERE, you have only completed one step! In order to get to your dashboard to complete the Non-Smoking Attestation, check off these boxes:

❏ Next, select a Level. New users can select Level 1 and returning users can select Level 2 for a new batch of Sessions. Refer to page 4 of this brochure for more details.

❏ Then join a team (if you’re new to OCHS or didn’t select one last year). You will need to join a team with co-workers, or create your own team of one.

STEP 2.

Complete the online Non-Smoking Attestation (even if you’re not a smoker or are trying to quit). This is only found under the “Wellness Credit” tab, it is not located in the Health Risk Assessment Section.

STEP 3.

Confirm that you’ve completed both the online Health Risk Assessment and the online Non-Smoking Attestation. Go to the “Wellness Credit” tab, then click “completed” to confirm both the Health Risk Assessment and Non-Smoking Attestation are listed with a green check mark.

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How Do I Earn My 2022 OCHS Wellness Credit?The entire program can be completed from the desktop site or the My StayWell app. Search for “My StayWell” in the App Store or on Google Play. Use company code “ochs” when logging in.

You will need to log into the site from a computer or using the My StayWell App. (Remember, you cannot access the Non-Smoking Attestation from every mobile web browser).

New to the OCHS Program? Go to ochsstaywell.com to create your account. When signing up, you’ll need to enter your first name as it appears in the County payroll system. Once you are logged in, review the privacy policy and then you will need to complete your Health Risk Assessment.

Participants new to OCHS should select Level 1 and then a team. If you are not ready to join, you can choose to be a team of one. You can change these options at anytime.

Next, visit the “Wellness Credit” tab to complete the Non-Smoking Attestation.

Are you a returning user? If you didn’t select a team last year, you’ll be prompted to do so. If you are not ready to join, you can choose to be a team of one. Returning users can select Level 2 for all new Sessions to challenge your wellbeing. Don’t Stop! Keep going to complete the Non-Smoking Attestation under the “Wellness Credit” tab.

Access your account by clicking “log in” in the upper right corner. Then, enter your information. If you cannot remember your password, just click “forgot password” and enter your email address. If you do not receive your reset email within a few hours, you may be using the wrong email address. Call Customer Service at 800-492-9812 for support.

My OC Benefits: All Your Benefits Information in One PlaceMy OC Benefits, the County’s Benefits Center, is your one-stop-shop for your County of Orange benefits information. You can also visit My OC Benefits to access OCHS Wellness Portal through the convenient single sign on ability. Visit mybenefits.ocgov.com and click on “Other Benefits.”

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Are You Eligible for a Wellness Credit?Yes, if you are receiving this brochure, you are part of the group eligible to earn the 2022 OCHS Wellness Credit. Take a minute to read over the eligibility details.

All employees eligible for a County health plan may access the OCHS Wellness Program activities and tools, including the Health Risk Assessment, but certain employees are exempt from completing the required steps to earn the OCHS Wellness Credit. The following employees are exempt from earning a Wellness Credit:

• Employees who have waived County health coverage or are in the Sharewell PPO plan are exempt from receiving the credit because they do not have a health premium.

• New employees hired as of May 1, 2021 will receive the Wellness Credit automatically until the next OCHS Period.

• Employees on a leave of absence as of May 1, 2021 will receive the Wellness Credit automatically until the next OCHS Period.

• The dependent married to an employee that is enrolled in the Employee Married to Employee, (EME) program. Only the subscriber needs to participate if they wish to receive the Wellness Credit.

If you fall into one of the “exempt” groups you do not need to complete the OCHS steps to earn the Wellness Credit for 2022. You can still complete the Health Risk Assessment. The Non-Smoking Attestation is not available to employees who are currently exempt.

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A quick note about privacy The information you provide as part of the OC Healthy Steps Program is protected by the same patient confidentiality laws that protect your medical records. StayWell does not share your information with your employer or the County of Orange Benefits Center. Your information will not be used by StayWell or a third party to contact you or try to sell you a product. You will only be contacted by StayWell and/or a third party if authorized, in advance, by the County of Orange as it pertains to the OC Healthy Steps Wellness Program.

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Create Your Own Wellness Path

Keep up the momentum with wellness activities that can help you live a healthier, balanced life.From challenges to goal-tracking to health coaching and more, these offerings can help keep you on the right track.

WELLNESS ACTIVITY WHAT YOU’LL DO

Sessions Improve your wellness IQ! Read the material, test your knowledge and track as prompted. New Sessions are released monthly on topics like mindful eating, focusing on a healthy back, sleep and more.

Telephonic health coaching

Work with a certified StayWell health coach for FREE. Your coach can help you set wellness goals and formulate a plan to achieve them. Then you’ll stay in touch via phone to work through any obstacles you encounter. Did we mention it’s FREE? For more info, call Customer Service at 1-800-492-9812.

Coach messaging Send an electronic message to a health coach and get an expert answer within 48 hours.

Goal-tracking Track your wellness goals on the dashboard! You have multiple well-being areas to choose from, with different goals for each.

Activity tracker syncing

To easily track your steps throughout the year, sync your activity tracker to the StayWell platform. Click on “Sync Devices/Apps” in the upper-right corner of the website to connect a device.

Workout and meditation videos

Follow along with fitness videos built around strength training, endurance, mobility and yoga or slow down and be mindful.

Nutrition and recipe videos

Short videos and resources provide nutrition information, as well as recipe ideas for breakfast, lunch, dinner, snacks and more.

Quick Tips Here are some helpful tips to set you up for success:

• Once you complete your Health Risk Assessment, you will need to join a team (or create your own if you haven’t already) in order to advance to filling out the Non-Smoking Attestation.

• Complete the Non-Smoking Attestation under the “Wellness Credit” tab directly after completing the Health Risk Assessment so you don’t forget.

• The Non-Smoking Attestation is not the question referring to smoking in the Health Risk Assessment. This attestation is a completely separate step located on the “Wellness Credit” tab.

• If you forget, don’t worry we will send you personalized reminders specific to the OCHS program. If you receive email reminders from StayWell: County of Orange Wellness Program, you still need to take action on completing the steps.

• If you registered with a personal email address, be sure to check that email address for OCHS reminders and notifications.

• Reach out for help before the August 20, 2021 deadline. You can call, email, use chat or reach out to the Onsite Program Manager. See the yellow box to the right for ways to contact us. We’re all cheering for you!

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We’re Here to Help

Customer Service can answer your questions, help you complete a step and even help you log into your account. Just call 800-492-9812.

Hours (Pacific Standard Time): Monday – Friday: 6 a.m. – 5 p.m.

Chat Feature on OCHS Portal Have a non-urgent question? Log into the OCHS portal at ochsstaywell.com and click on the blue chat bubble on the lower right corner of the screen and type in your question. Monday through Friday, the StayWell Customer Service team will get back to you within 24 hours. Please note that the Customer Service team may need to verify information with you before answering a question about your account.

Onsite Wellbeing Program Manager To contact the Onsite Wellbeing Program Manager email oconsite@staywell.com.

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