Welcome to Cypress College

Cypress College Senior Day

Annual EnrollmentsAirline & Travel Careers = 1127 Aviation = 430 Total = 1557 (+ 9% )

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ATC AVIAFTF

Full-time Equivalent StudentsAirline & Travel Careers = 111 Aviation = 54 Total = 165*

*Based upon Spring 2011 projections until final numbers are available

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ATCAVIA

Certificates and Degrees F07–S08=41 F08–S09=52 F09-S10=71

A.S. Aviation Management

A.S. Commercial Pilot

A.S. Flight Attendant

A.S. Airline Customer Services

A.S. Travel Tourism

Adv. Flight Attendant

Adv.Airline Customer Services

Adv. Travel Tourism

Basic Flight Attendant

Basic Airline Customer Services

Basic Travel Tourism

Homeland Security

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Curriculum Updates

State Approved Spring 2011:Basic Cruise Line Sales & Operations (15 units)

Pending Board and State Approval: Aviation Management Certificate (35 units) A.S. Degree Aviation Management (60 units)

Reduced Program Certificate and Degree Requirements to 35 units* Airline Customer Services

Flight Attendant

Pending Reductions for Fall 2012 Curriculum Proposal Commercial Pilot Travel / Tourism

* Reduced requirements to be consistent with the spirit of SB1440 and AB 2302 on A.S. Degrees. Deleted all nontransferable courses.

Advisory Follow-up

Recommendations being implemented:• Promote the travel club• Encourage students to attend travel and aviation shows and events• Support credit by exam and advanced education (up to 12 units)• Continue to expand hands-on training and simulations• Train students in web resources and social media (added to ATC 101)• Continue to improve technology skills with online/hybrid courses• Add ethics in aviation/air traffic control (being added to new CRM class).• Provide career alternatives in aviation such as airline management• Expand job-shadowing and internships (added AVIA 295)

Recommendations still being addressed: • Add table-top scenarios (equipment recently delivered)• Train in client relationship/sales scenarios, customer service role-playing• Explore relationships with other schools in travel (CSU Fullerton/abroad)• Research accreditation and best practices

Perkins Grant: Five-year Plan$70,500 for 2008-09 $87,350 for 2009-10

$87,754 for 2010-11 $68,522 for 2010-11

Students HiredAlaska Airlines Flight Attendant Vienna ValdezHawaiian Airlines Flight Attendant Joy AyalaExpressJet Flight Attendants Karen Lee Jessica VaughnAmerican Eagle Flight Attendant Laurie Jacobson SkyWest Flight Attendant Asten AdamsAircraft Service International Group Jason HamachaiCathay Pacific Flight Dispatcher/Load Control) Benny Shu (Hong Kong Based)Sunrise Aviation Flight Dispatcher Byron HeadJetBlue Airways Customer Service Paul GulinoContiki Holidays Alexandra PolwektowKintetsu International Express (Tour/Travel) Megumi Okawara Tomoe MatsunagaBoeing, Contracts and Pricing Bianca DonateAmerican Airlines Flight Attendant Gustavo DuenasAmtrak Reservation Sales Laura HageTerranea Resort, Spa Coordinator Tonka AmundsonSkyWest Flight Attendant Daniella RodriguezSendai Westin Hotels & Resorts Midori SsakiChina Airlines Ticketing/Reservations-LAX Katherine ChengANA--Hallmark Aviation-LAX CSA Misaki TajimaHawaiian Airlines Flight Attendant Sarah ChoSkyWest Airlines Flight Attendant Eun Jung ParkEmirates Airlines Flight Attendant Alpha PallorcaMontrose Travel Stephen RobertsonJetFlite International Supervisor Christopher HicksJetFlight International Ciara NegronJetBlue Airways Flight Attendant Samantha SantosHallmark Aviation CSA Kanok-On WisaleewatSwissport/Taca ACS Jacqueline Avalos Vianeth Jimenez Eduardo AriasAeromexico Flight Attendant Elsa SiordiaThai Airways, Customer Service Agent Kanok-On WisaleewatEmirates CSA/Hallmark Aviation Myra Aguirre

Thank You!

• Breakout Sessions