Welcome to Commissioning for Outcomes Your presenters today are: Dave Smith [email protected]...
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Transcript of Welcome to Commissioning for Outcomes Your presenters today are: Dave Smith [email protected]...
Welcome to Commissioning for Outcomes
Your presenters today are:Dave [email protected]
David Qualter [email protected]
Commissioning for Outcomes
Understanding the concept . . .
• What’s it all about?
• Why now?
• Quantifying benefits, outcomes and added value
Dilemma!
The Third Sector and Social Enterprises create added social value when delivering services – we DELIVER MORE….
But HOW DO WE PROVE IT???
Some PCT Desired Outcomes
• Self reported feelings of improved well being• Improved mental health and well being• Improved long term prognosis• Reduced obesity/changes in diet
Commissioning
“Commissioning is the process of specifying, securing and monitoring services to meet peoples’ needs at a strategic level. This applies to all services, whether they are provided by the local authority, NHS, other public agencies or by the private or voluntary sectors.”
Audit Commission Making Ends Meet – October 2003
The commissioning cycle
The NHS Outcomes Framework 2011/12 • Preventing people from dying prematurely• Enhancing quality of life for people with long-term
conditions• Helping people to recover from episodes of ill health
or following injury• Ensuring that people have a positive experience of
care• Treating and caring for people in a safe environment
and protecting them from avoidable harm
Outcomes
SROI is an outcomes-based measurement tool, as measuring outcomes is the only way you can be sure that changes for stakeholders are taking place.
Important not to confuse outputs with outcomes.
A framework to structure thinkingand understanding
and provide a way of representing value created
by an organisation, policy or activity
Its a story not a number
Your Story• Helps you explain what you do
more clearly• ‘We understand the value we’re
creating’• ‘Look how well we manage it’• ‘We can prove it - Strong and
clearly evidenced’
• Involve stakeholders
• Understand what changes
• Value the things that matter
• Only include what is material
• Do not overclaim
• Be transparent
• Verify the result
The 7 principles of SROI
Selling added value –IMPACT MAP
Impact mapping helps us to:• tell a story about what we do• measure our value• demonstrate change; and• present our added value in quantified and
financial terms
Headline Impact Map Summary - Sheffield Wellbeing Consortium
Stakeholder Inputs Outputs OutcomesImpact and
Added Value
Description
Sheffield City Council£317,000 over 3 years
Recruit, train & support 240 Health Champions
Improved health and wellbeing of health champions £620,750
NHS Sheffield£127,500 over 2 years
70 Health Champions accessing paid work More people into paid work £175,030
Health Champions to carry out 100 hours of activity in 6 months
Health Champions becoming advocates for healthy living (community activists) £67,255
Capacity building smaller third sector organisations
Organisations increase capacity and have a higher public profile £57,415
Commission a single organisation to manage project
More effective management of the programme
Revenue input first 2.5 years £444,500 Total added value 2.5 Years £920,450
Estimated SROI ratio £2.07
Client Journey
NEF example
Useful Sources of Information
New Economics Foundation - www.neweconomics.org.uk
Social Return on Investment Network –
sroinetwork.org.uk
Department of Health -
http://www.dh.gov.uk