Welcome to A&B Groep Service in telecom based on facts and figures!

Welcome to A&B Groep

Service in telecom based on facts and figures!

15 years of experience in the telecom industry

A&B Groep was founded in 1999

They use their specific knowledge and experience to ensure the best possible results for all our customers

The A&B Groep team | a group of specialists

Up-to-date information on European telecom industry

Center of telecom knowledge

A&B Groep is unbiased and not affiliated with any telecom provider

Independent and objective

Development in-house software tool

Telecom Expense Management

Worldwide partner of

When customers opt for strategic, tactical or operational support in managing their (multi-)national and complex telecommunications A&B Groep is the perfect partner.

As one of the leading European telecommunication consultancy companies A&B Groep advises and assists companies in purchasing and optimizing their telecom contracts for fixed voice and data as well as mobile and data networks.

We have consultancy projects running in all European countries and we work closely with intercontinental partners.

Our servicesHow may we help you?

Consultancy & Support

Auditing & Sourcing

Managed Services

Operational Support

.

Auditing &

SourcingSpend

AnalysesReportin

g

TCO Reduction

Managed Services

IBM Emptoris Rivermine

MAINTAINING

OPTIMIZED

SITUATION

Operational Support One-stop helpdesk

OUR WORKING METHOD

OPTIMIZATION

Auditing & Sourcing

CONTRACT & INVOICE AUDIT

INVENTORY MANAGEMENT

• Review of your contracts to insure that billings are being rendered according to the provisions of the contracts

• Check of invoices• Tracks all bill disputes

Contract & Invoice Audit

Complete picture of organization

Total overview of your current inventory

Your benefits:

1) Optimization current contracts2) Benchmarking current contracts with like sized

contracts of other providers3) Renegotiate current contracts (if possible)4) Request for information & Request for proposal5) New Contract negotiations

Optimization current contracts and possible renegotiations

Benchmarking & Negotiation As a result of benchmark clause or as preparation for a sourcing project

Benchmarking & Negotiation Request for information & Request for proposals

Deal with difficult negotiatorsWith telecom providers in 21 countries

2

Contract negotiations3

Independent & Objective

Create value in your negotiations15 years of experience

1 Your benefits are:

Ensure all terms and conditions meet or exceed industry standards Ensure Service Level Agreements that benefit your organization will be included in your new contract 3 months after migration a contract / invoice audit will be performed, to ensure the right execution of the agreed upon conditions

Data collection of your current situation Define your strategy and the wish list with requirements Preparation and execution of RFI & RFP

1. Automation, workflow and processing tools to import bills electronically

2. At any moment it is possible to obtain an insight into the status

Invoice loading & processing

Your benefits:

Allocate expenses to appropriate business unit, cost centre and employees

Cost allocation

Monthly behaviour analysis

Behaviour dynamics / analyses

Spend Analyses

1. User reports 2. Trend reports3. Management reports4. Regular invoice checks

Detailed trend reports and analyses

Based on the analyses and reports we give monthly tips and tricks

Recommendations |TCO Reduction based on Behaviour analytics

TCO Reduction based on Behaviour analytics

A&B Groep references

De Lage Landen – 9 countries EMEA and USA – mobile telephony –TCO reduction > 40%

Cargill – 9 countries EMEA – mobile telephony –TCO reduction > 35%

DSV Group – 20 countries EU – mobile telephony – TCO reduction > 35%

Nagravision – 3 countries EU – mobile telephony –TCO reduction > 45%

Imtech nv – Global mobile & fixed telecom + WAN – project still running

Rabo International – Mobile telephony – TCO reduction > 40%

Managed Services Tailored to your business needs

A&B Groep is accredited partner of IBM Emptoris Rivermine Telecom Expense Management

Click, to see the IBM Emptoriis Rivermine Telecom Expense Management Solution of on youtube: http://youtu.be/sy8fXJ2MzKc

Saas SolutionTailored to your business needs

Tailor made solutionThe platform will be tailored to your business needs

Service in telecom based on facts and figures!

A&B Groep Will manage the service

Users / Locations / AP & Gls

IT

M2M Mobiles

Assets

WANVoIP

Mobile

WANFixed

Invoices

IBM® Rivermine® platformTailored to your business needs

Visibility

Analysis

Cost Allocation

Optimization

Spend control

Targets

Managed Services via A&B Groep

Professional Service

MACD management

Invoice management

Telecom ordering management

Audit & Optimization

Usage management

© 2015 IBM

IBM® Rivermine® platformTailored to your business needs

IBM® Rivermine® platformThe benefits

Effectively Manage Telecom OPEX/CAPEX

Effectively manage departmental expense and charge-back for accountability

Gain visibility on own mobile usage and spend

Selfcare Portal for online-ordering and reporting

Effectively manage all telecom infrastructure

Internal user satisfaction & comply with internal SLA’s

Minimize/eliminate global supplier waste

Finance IT Users

Reduce global supplier expense

Ensure supplier

performance compliance

Optimize contract negotiations

Procurement

Operational SupportSupport desk | one-stop for all telecom issues

A Tier 1 and Tier 2 help desk with dedicated Help Desk agents to act as one single point of contact for customer and end-users.

Advanced Trouble Shooting is available as 10 hours services from Monday till Friday (08:00h – 18:00h CET). 24/7 Online ticketing systemThe status of service requests can be followed (24/7) via the online ticket system and all services requests will be reported on a monthly basis.

A multilingual Tier 1 and Tier 2 help desk service for EU customers

Support desk | one-stop for all telecom issues

Phone support with dedicated Help Desk Agents

Move, Add, Change or Delete Support (MACD support)

Basic and Advanced Device Troubleshooting Monthly reports with status updates on service requests

General support & follow up on diagnosed issues

Order Placements and processing fulfilment

PartnershipsWith customers and international partners

A&B Groep & international partners

A&B Groep is proud to be the official EMEA sourcing & auditing partner of IBM.

Besides being partner A&B Groep is also certified reseller of the TEM software tool of IBM Emptoris Rivermine Telecom Expense Management

Offers a full suite of TEM services mirroring those of A&B Groep

A US based company with over 20 years of experience in North America and Canada.

A&B Groep is partner of CBI Telecommunications Consultants

CBI Telecommunications Consultants

100% Unbiased and customer focused

A selection of our 500+ customers

A&B Groep Pricing models

Fixed fee

Gain share

Project basisConsultancy fee

Working with A&B Groep

Budget Neutral

Thank you