Welcome [tc18.tableau.com] server...DevOps 101 for Tableau Server Admins in AWS RELATED SESSIONS...
Transcript of Welcome [tc18.tableau.com] server...DevOps 101 for Tableau Server Admins in AWS RELATED SESSIONS...
Welcome
Top Server Symptoms and Fixes to Keep Your Server Healthy
# T C 1 8
Rithesh Makkena
SC
Tableau
Zach Ahrens
SSA
Tableau
Agenda
Configure new systems
Support the Configured Systems
Upgrade the Systems
Agenda
Administration Common Issues
When to do What
Other Options – Help!
Philosophy
Plan
Test Monitor
First Things First
Log File Locations
2018.2 + Log Location
C:\ProgramData\Tableau\Tableau Server\data\tabsvc\logs\vizqlserver\
Install and Upgrade Server logs: <datapath>\Tableau Server\Logs\
Tableau Server Processes logs: <datapath>\Tableau Server\data\tabsvc\logs\
TSM logs: <user>\.tableau\tsm
Windows Event Viewer logs (https://kb.tableau.com/articles/howto/windows-event-viewer-log-files)
Windows System logs (https://kb.tableau.com/articles/howto/windows-event-viewer-log-files
Install
Install
Ports Issues :
• External Ports for Users:
80, 443, 8850
• Intra Tableau Ports:
Hundreds!
Install
Licensing:
Good!
• Activation!!!! , Missing Certs ?
• Tableau Processes Down
• Migration from Core to
Subscription
Install
Authentication
Certs/ Token Issues ?
SAML
Age
iFrame
Upgrades and Migrations
Linux Migration
Everything’s fine!
Dataserver won’t connect,
Workbooks won’t download
Reason :• Did you install on a Symbolic Link?
Steps to Resolve :
• Don’t install on a symbolic link.
Upgrades
Server Won’t Start or is Degraded
Additional Nodes no longer upgrade automatically.
Host names?
Upgrades:
Version upgrades with TSM
Upgrades:
Obliterate and try again!
On Premise Server:
Permissions
Symptoms / Errors :
• Users cannot access server
• xxx
• xxx
Logs Location :• \logs\dataserver
On Premise Server:
Overall server slow
SRM and Logshark
On Premise Server:
• Misleading logs
• Services look down but are really up
Hey look at me!
Online Migration
Migration:
Online to On-Prem Migration
• Data Sources Connectivity
?
• Gateway issues ?
• Authentication broken ?
Online:
Online
NAP
Where to go for help
Where to go for help :
Community Forums
General Search – look for blogs, our community is amazing.
Tableau Manuals Online
Where to go for help :
Engage Support
Where to go for help :
Extended and Premium Support
Tableau Professional Services
DevOps 101 for Tableau Server Admins in AWS
R E L AT E D S E S S I O N S
Today | 1:45pm – 2:45pm | MCCNO - L2 - 298
Meetup | LinuxToday | 1:45pm – 2:45pm | MCCNO - L2 - R01
Best Practices for Migrating to the Cloud
R E L AT E D S E S S I O N S
Today | 3:30pm – 4:30pm | MCCNO - L3 - 335
User Group | Tableau AdministratorsToday | 3:30pm – 4:30pm | MCCNO - L2 - R01
Optimizing Tableau Server for HA
R E L AT E D S E S S I O N S
Tomorrow | 12:30pm – 1:30pm | MCCNO - L2 - 298
Server Tools 202 and 203Tomorrow | 3:30pm – 4:30pm | MCCNO - L2 - R01
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