Welcome []€¦ · Sigfox Ready Certifications Completed in H1 2018 Partner Product Description...
Transcript of Welcome []€¦ · Sigfox Ready Certifications Completed in H1 2018 Partner Product Description...
Welcome
Introduction
Ecosystem Update
Sigfox Location Services
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Sigfox Ready Certifications Completed in H1 2018
Partner Product Description Module / Ref design
GP TechnologiesA-Trax
Asset tracking Axsem
VisiosoftVisioAlert
Position monitoring, push button Wisol
PaaS Program Completed in H1 2018
Partner Platform Description
AdroitPlatform for Industrial IoT - IIoT across all industries.
Natural resources management, asset management, manufacturing, performance management platform.
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GP Technologies - A-Trax
Visiosoft - VisioAlert
Louis Vuitton Luggage Tracker
Sigfox Accomplishments
46countries
3.8million km2
854million people
Global Pooling Initiative• Global pricing discount
• Once per month
• Available through your channel
partner engagement manager
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Sigfox Connect - October 24th to 25th, Berlin
Thank You
Device updates
2018
Sens’it Discovery
• Great lead generator• Demo IOT & Sigfox• Fastrack POC• New development via the SDK
• 5 modes(temp, humidity, light, vibration, door open)
• Available for order @R616 *excluding shipping – estimated at R90 per device
* excluding connectivity
• POC’s in asset tracking, equipment monitoring
Sens’it Discovery
• Turn the Sensít into a custom device for your specific use case• Same device, same HW• Customise firmware, customise logo
• Sigfox Ready
• Just go to market
• No licensing fee, only BOM & manufacturing cost
• Choose your own platform
• Easily industrialise your solution (Altyor)
• Price pending volume & product
• *new Type approval included for free for order of 300 devices or more
SimplePack
*Click sound included
SimplePack
*Click sound included*New
SqwidNet IoT BundlesAccelerating revenue
• The IoT sales problem
• Sqwidnet’s IoT Bundles
• How to take it to market?
• e.g. The Smart Manhole
Agenda
How do I take it to market?
• Sales pack• Presentation
• Use Case
• Case Study
• Installation guide
• Online pricing tool• Determine your markup and
work out your desired profit
• Order directly via your Channel Account Manager
Costing Smart Manhole
YEARS
PER DEVICE
Device; R462
Connectivty; R424
Application; R1 716
Cloud*, R1 200
Installation; R156
Individual pricing Device; R462
Connectivty; R109
Application; R300
Installation; R103
Bundle pricing
Will I profit selling this?
• Online pricing toolWork out your desired profit using sliders at variable markup rates
• Markup Factors • Volume based
• Additional services e.g. integration
• Brand
*example
R973
R150
Ten year profit pie – 25*% markup
SqwidNet Bundle
Profit
The Smart
ManholeBringing manhole covers to life
• A city’s public service infrastructure is expected to run smoothly
• But we seldom think about the journey that water, electricity & sewage take to enter & leave our lives effectively..
• How do these services remain operational?
What lies beneath?
• Utilities use a simple piece of technology -The Manhole
• Manholes provide essential access points to the utilities & systems that run below the ground e.g. sewers, telephone lines, electrical cabling, storm drains etc
• Manholes are essential to all operational cities
• Therefore, resolving common challenges related to manholes is imperative
The Manhole
• Theft of manhole covers for resale on the black market
• Loss of life due to missing manhole covers
• Legal liability and reputation damage
• Personal injury or vehicle damage due to falling into/driving over an open manhole
• Overflowing sewers (foreign objects thrown into open manholes)
• Theft of other utility service infrastructure e.g. electricity
Challenges
• Theft of manhole covers for resale on the black market
• Loss of life due to missing manhole covers
• Legal liability and reputation damage
• Personal injury or vehicle damage due to falling into/driving over an open manhole
• Overflowing sewers (foreign objects thrown into open manholes)
• Theft of other utility service infrastructure e.g. electricity
Challenges
1 person dies
every 4 days,
by falling into a manhole
Our vision
To rollout smart manholes across
South Africa to
improve public safety and service delivery
The Smart Manhole Cover Solution
• Battery lasts 10+ years
• Sigfox Ready
• ICASA approved
• Connect Battery
• Stick to underside of
manhole
At The Manhole At the NOC
• Link Manhole Cover ID and
Visio Tamper PID
• No user typing (Use QR
Codes and Camera)
• Manhole cover movement
monitoring system
• Shows Last 20, tabular
• Displays Manhole ID
On Installation
3M™ VHB™ Tape
Maintenance
• Support & maintenance over lifetime sold
• 3rd party field service option available
• Senses 45 degree tilt
• Bump proof
• Sends “OK” messages daily
• GPS optional
The Dashboard
All okay
The Dashboard
I’m openCross-check if the
move was authorized
Take corrective measures if unauthorized
Can integrate the solution into the company’s existing system
Total Cost of Smart Manhole
R103R300R0R109R462
$
$
$$
$
50 MsgConnectivity
Cloud Hosting
Application Installation &Maintenance
+ + + +
R973
• 10 years• GPS optional at additional R138
CAPEX
Visio TampDevice
YEARS
PER DEVICE
Once-Off R973
includes
• Manhole Device
• Installation Tape
• Installation app
• Corporate Dashboard
• Tamper Alerts
benefits
• Detect near real time tampering
• Ensure safer city for citizens
• No power needed for 10 years
Smart Manhole
Success Story LIVE
Covers have state-of-the-art
electronic access systems
Systems detect when a manhole
is opened by an authorised
person
Required a solution to detect
Breach of an electronically
locked manhole
Tampering on regular
manholes
Previous solution
Easy to roll-out
Dashboard placed at the NOC
Easily monitoring opening of all
manholes
Smart manhole solution
The full picture
Sqwidnet
Channel Partner
Customer
• Offering IoT bundles using volume pricing
• The Smart Manhole
• The Driver Behaviour Monitoring Solution
• Provide professional marketing & messaging
• Offer 3rd party Field Services team (optional)
• Provide leads from direct sales to CP’s
• Sell the product at desired markup
• Plan, rollout and implement
• 1st line of support
• End user
• Improve business performance
Thank You
Tea
Network Operations
• Tools
• Support Process
• Coverage
• Densification
Agenda
Tools
• Main Contacts Currently Have Access >> All Contacts will have access
How To Access The Tools
• Contact Elsie for Any Assistance
SigFox Academy
https://academy.sigfox.com/
• Predefined Learning Plans
• Videos on SigFox General Knowledge
Tools - Knowledge and databases
Confluence Database
https://confluence.sigfox.com/
• Sigfox Support Systems ‘How to’ procedures
• Troubleshoot Basics Issues
SigFox Backend platform
https://backend.sigfox.com/
• Devices Management
• Services Maps,etc
Tools - Technical Support
SigFox Q&A platform
http://ask.sigfox.com/
• Collaborative Technical Q&A Platform
Support Process
Support Process
CP1
Customer
SqwidNet
MaintenanceSqwidNet NOC
SqwidNet Service Desk
Sq
wid
Ne
t
Sigfox Support Level 3
Cloud infra - PSDR - Embedded S/W – SSS - System
Sigfox GNOC Sigfox Support Level 2
Sigfox Service Desk
Sig
fox
Back
Off
ice
Channel Partner 1
Device, Connectivity, Maintenace Support
CP1
Customer
CP1
Customer
CP2
Customer
Channel Partner 2
Device, Connectivity, Maintenace Support
CP2
Customer
CP2
Customer CPn
Customer
Channel Partner n
Device, Connectivity, Maintenace Support
CPn
Customer
CPn
Customer
All request will be acknowledge and prioritized immediately(< 15 minutes)
Incident Management
Incident Priority
Description of Incidents Business Impact Time To Solve Feedback Frequency
P1 - Critical Service Affecting
100% of the Customer’s objects received
messages cannot be made available to the
Customer according to the service level
agreement.
Critical impact on ability to
operate business processes.
< 2 Hours 30 Minutes
P2 - Major Service Affecting
Between 5% to 99% of the Customer’s
objects received messages cannot be made
available to the Customer according to the
service level agreement ng
Significant impact on ability to
operate business processes.
< 8 Hours 2 Hours
P3 - Minor Service Affecting
A minor degradation of the Service or some
functionality that causes minimal loss of
Service and does not limit its critical
functions
Minor impact on the ability to
operate business processes.
< 5 Working Days NA
Requests No limitation of the Service (examples are
notifications about faulty documentation,
questions or requests for improvement).
No impact on the ability to
operate business processes.
< 30 Working Days N/A
Coverage
How To Check Coverage
Site CoverageRed – 3+ Sites Coverage
(Great)
Green – 2 Site Coverage
(Good)
Blue – 1 Site Coverage (Ok)
dB Margin0db – Outdoor
20dB – Indoor
30dB – Underground
• All information is available for channel partners on http://backend.sigfox.com (base station > Service map)
Densification Roadmap
Outage Management
Escalation Level
Channel Partner SqwidNet
1 1st level of escalation* Service Desk
2 2nd level of escalation* Service Desk Manager
3 3rd level of escalation* Service Manager
4 4th level of escalation* Engagement Manager
5 Executive Executive
*Elsie to Request Relevant Escalation Contacts
Thank YouThank You
Connect Tool
https://connect.sigfox.com/portal-web/index.xhtml?faces-redirect=true
Geolocation Activation Test Frames Subscription
What to know about Sigfox Connect Tool
Sigfox Geolocation to be ticked if geolocation tracking is required. Annual cost is 15% of subscription fee per object
Once off fee per device, billable at activation, cost being the same as subscription level cost per object
Messages allowed before activation per subscription. Up to 10 test frames allowed per order. Cost 0,01EUR per test frame
Annual subscription fee, payable on activation and annually thereafter for duration of contract.
When ordering, we need to consider..
Platinum Subscription level includes - 140 uplink messages per device per day with 4 downlink messages
Gold Subscription level includes - 100 uplink messages per device per day with 2 downlink messages
Silver Subscription level includes - 50 uplink messages per device per day with 1 downlink message
ONE Subscription level includes - 2 uplink messages per device per day with 0 downlink messages
Invoice submitted monthly for all activated objects within that month
Thank YouThank You
Sigfox Backendtips & tricks
Backend Essentials
GroupGroup
User Access Rights
Device Type
Contract
Device
Callback
Device
Device
CallbackCallback
Device Type
CallbackCallbackCallback
Device
Device
Activable Feature
Unticked = cannot be activated (no payload, no bill)
Off-contract Devices
Indicates an administrative issue (deactivated)
Q & A Closing
Thank You