Platinum Point Owners’ Association 2012 AGM

WELCOME

Repairs•Phase 3 of the courtyard slabbing repair •Scaffolding hole, roofing, render and water penetration repairs

•Widespread repair of light sensors in stairs, timer switches, and sections of lighting in garage

•Foyer and basement repainting programme

•Making good GS/Administrator electrical wiring, signage, bollards, etc.

•Repair and repainting of bollards at WHB

•Black tiling subsidence on wheelchair ramp entrance to courtyard at WHW/WHD

Improvements From Last Year’s AGM

•Implementation of planting proposals around the development as agreed at last year’s AGM

•Tidying up of bluestone bed at corner of WHW/WHD Service/Efficiency Improvements

•Booking process for visitor spaces in the car park

•Setting up PPOA Owners discussion Forum hosted on the PPOA website

ImprovementsSecurity related

•Disabling of Basement door latches

•2 WHB Automatic Door Closure – stair funded initiative

•Installation of grille on garage exit gate

•Establishing locked bike and general store facilities

•Upgrade of CCTV Control System

•Installation of visual ties on fire doors to highlight security breaches

•Installation of lock shrouds to the basement doors

•Installation of locks onto service cupboards to secure core services

Platinum Point factor billing

A presentation by North Kerr

Platinum Point Average costsBilling Period 29/8/11 – 28/8/12 for 2 WHP

Cleaning Concierge Garden Electric LiftMtce

Misc R&LFee

Insurance VAT TOTAL

101.06 110.11 51.77 195.34 137.35 310.93 140.00 202.33 178.69 1427.58

Monthly

8.42 9.18 4.31 16.28 11.45 25.91 11.67 16.86 14.89 118.97

Platinum Point Average costs Billing period 29/8/11 – 28/8/12

2 WHPQuarter Costs

29/8/11-28/11/11 £28429/11/11-28/2/12 £23829/2/12-28/5/12 £539*** ***Includes insurance 29/5/12-28/8/12 £367

Total £1428Monthly £119

Platinum Point

Owners Survey

100 Surveys submitted – up from 88 last year

General Picture

Cleaning

Concierge

Garden

ing

Mainten

ance

Secu

rity

Facto

r Resp

onsiven

ess

Committee Communica

itons

PPOA Web

site

0%10%20%30%40%50%60%70%80%90%

100%Overall Comparison 2012 vs 2011

20112012

Caretaker / Concierge

2011 2012Concierge

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

51.0%

79.0%

4.5%

3.0%44.5%

17.0%

Satisfactory Unsatisfactory No Opinion

* Significant increase (28 percentage points) in Satisfactory responses regarding the caretaker/concierge.

Concierge comments

So pleased to see the power washing of the courtyard, and would appreciate it on a regular basis to prevent build up of algae..

I think he could be doing more on getting rid of the weeds that are coming up in-between the concrete slabs and stairs around the complex and courtyard. He could not only do a little bit of weeding as the weeds pop up, but also spray weed killer on a regular basis as and when required. Because, currently this does not seem to be being attended to.

Caretaker is brilliant but think it may be unfair to expect him to do some of the repair works e.g. repairing slabs, filling. Hence, maintenance work can appear sloppy: repairs aren't 'made good' e.g. where closure on door to garage was replaced, screw holes not filled/sanded/painted. Sometimes looks like a bodge job. These are having a collective visual impact and things can look tired and tatty.

a

“I think the caretaker/concierge post has been a great success and significantly adds to the amenity of the development.”

Gardening

2011 2012Gardening

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

84.0%89.0%

10.0%6.0%

6.0% 4.0%

Satisfactory Unsatisfactory No Opinion

Gardening comments

planting of Lavender bushes along WHD and WHP in front of the car park grids

the strip of grass at WHP to be extended as far as the bushes

gaps in the bushes along WHP to be filled in and the area tidied up

gaps in the bushes near 3 WHW to be filled with Pyrocanthus

gaps in WHW hedging to be rectified

broken off tree at the top of WHW that is dying is to be removed

hedging gaps along the railings near the centre of the courtyard to be rectified

the white pebbles in the semi circle in the centre of the courtyard to be embedded in concrete to prevent displacement

grey slate area in Western Harbour Drive to get more chips

“The landscaping is looking good and I would like to see this continue to develop.”.......

Maintenance

2011 2012Maintenance

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0% 83.0%

9.0%11.0%

11.0%6.0%

Satisfactory Unsatisfactory No Opinion

The Anti Corrosion Project

Nic Mayall and Barry Smith

Water in Garage

Ground level corrosion

Beam corrosion

Security

2011 2012Security

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

18.0%

44.0%

78.0%

44.0%

4.0%12.0%

Satisfactory Unsatisfactory No Opinion

*A significant increase in the satisfaction with security (26 percentage points) but still significant number of owners are unsatisfied

Security comments

“Not the factor or PPOA's fault but still not sure what to do about people who leave doors open or buzz strangers in”.

“Security is a thorn in our sides - partly it is due to the building design and in part to owners being careless and leaving opportunities (in the form of open doors) for opportunistic thieves. Maybe a more active NHW scheme would aid us?”

“Less public access to our courtyard”.

Security suggestion

Security suggestion

Factor Responsiveness

2011 2012Factor Responsiveness

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

75.0%81.0%

8.0%3.0%

17.0% 16.0%

Satisfactory Unsatisfactory No Opinion

Improving amenities

“Less litter from flats and dog mess. Prevention of dogs fouling around the development and dogs and people walking amongst bushes”.

“The ground in the adjacent lot needs to be tidied at least. The fences are in disrepair and would be safer removed”.

“I'd like to see more done to maintain the railings along the breakwater in good condition”

Working wider “Absolutely. I've lived here (on and off) since

2007 and would dearly love to see an improvement. With the latest council and the increase in area population, it feels as if this may finally begin to happen but the more we can participate, the better”.

“Lets get this area cleaned up and put firmly on the map as "the place to live in Edinburgh”.

“The land between PP and Asda needs tidying or completing. A bit of an eye sore really. Anything there, even grass would be an improvement”.

“Western Harbour has been abandoned by Forth Ports who have moved their interests elsewhere. We should all be working on one focus, together, to apply some pressure on Forth Ports and the council to have some of the utilities and public spaces completed, and public roads adopted”.

50%

30%

15%

5%

Strongly in favour In favour Neutral

Not in favour