Welcome RAD User Conference & Working Together Day .
Transcript of Welcome RAD User Conference & Working Together Day .
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WelcomeRAD User Conference
& Working Together Day
www.royaldeaf.org.uk
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www.royaldeaf.org.uk
Aims of The Day
Learn Together
Meet New People
Improve Understanding
Have Fun!
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www.royaldeaf.org.uk
RAD User Conference & Essex Working Together Day 201309:30 – 09:50 Registration and refreshments
10:00 – 10:05 Welcome and housekeeping – Paul Newbury
10:05 – 10:10 Opening remarks – Jan Sheldon
10:10 – 10:50 Research At DCAL – Professor Bencie Woll
11:00 – 13:00
WTD RAD
11:00-12:00Families Workshop
11:00-12:00RAD Update & “Last
year, you said we did…”
12:00-13:00Your Feedback, Your
Questions
LUNCH 12:00 – 13:30 LUNCH 13:00-14:00
13:30 – 14:30 NDCS I-Sign Project Individual service sessions
14:30 – 15:30 Deaf Apprentice Individual service sessions
15:30 – 16:00 Refreshments
16:00 – 16:45 Deaf Role Models with Jason Ellis & Diane Webb
16:45 – 17:00 Closing Remarks
17:00 – 17:30 Feedback & Networking
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www.royaldeaf.org.uk
Housekeeping & Venue
Toilet LocationsFire Procedures
Refreshments & Lunch
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www.royaldeaf.org.uk
Opening Remarks
Dr. Jan Sheldon
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www.royaldeaf.org.uk
Keynote Speaker
Professor Bencie WollResearch at DCAL
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Deaf Community and RAD: Deaf Community and RAD: you said, we didyou said, we did
Jan Sheldon
www.royaldeaf.org.uk
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Giving your feedback to RAD
User conference – October 2012
Deaf Clubs conference – April 2013
Events like Deaf Day
www.royaldeaf.org.uk
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RAD in 2013
Economy – difficult times, for everyone
RAD provides important services for Deaf people
RAD needs to do more with Deaf people and community
www.royaldeaf.org.uk
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Property strategy
Some buildings will be sold
• Gillingham• Acton• West Ham • Southend• Romford
www.royaldeaf.org.uk
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Property strategy
Buildings will be sold. But Deaf Clubs will not close.
We are working with Clubs to find new buildings.
www.royaldeaf.org.uk
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User Conference October 2012
We said that Deaf people are important to RAD and that we want your feedback so that we can improve our relationships with the Community.
You said…
www.royaldeaf.org.uk
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RAD needs to develop Employment services
We have recruited an Employment, Skills and Transition Manager
We are now supporting clients in Essex in applying for jobs (and improving “employability”) …Since August 2013 we have supported ten people, two of whom have secured employment!
www.royaldeaf.org.uk
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RAD needs to develop Employment services
We are working with mainstream employment services; as part of the Work Programme.
We are providing Deaf Awareness training to employers.
www.royaldeaf.org.uk
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Deaf people need more “employability” skills, training and development
We have provided workshops and training courses:
• Driving theory workshops• CV writing• Job application processes and interview techniques• Access to Work and employment• Presentation skills
www.royaldeaf.org.uk
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You liked the ‘one click’ video call to the Deaf Law CentreWe have renewed our lease for the webcam
You asked us to promote the Deaf Law Centre at more Deaf Clubs across the U.K.Clubs we have visited include: Leicester, Derby, Gloucester, Liverpool, Cardiff, Swansea and Caerphilly
www.royaldeaf.org.uk
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You asked for correspondence from the Deaf Law Centre to be written in plain EnglishWe have introduced an internal guide that ensures all of our correspondence is written in plain English. The feedback has been positive.
You gave feedback on how quickly the Deaf Law Centre replies to e-mailsWe remain committed to maintaining regular contact with our clients and ensuring that e-mails are responded to quickly
www.royaldeaf.org.uk
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The interpreter feedback forms are a pain to fill in!
We have had face: face meetings with more clients – and are looking at other ways of making giving feedback easier
www.royaldeaf.org.uk
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You said that interpreting services in Havering are poor
We have met with the Council and are working with them on improving their awareness of Deaf issues – work in progress!
www.royaldeaf.org.uk
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Deaf Clubs Conference April 2013
We said that we wanted to have better relationships with Deaf Clubs as they are an important link to the Community.
You said…
www.royaldeaf.org.uk
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Services for older Deaf peopleWe will use the money from the sale of our buildings to develop excellent services for older Deaf people
Young Deaf need to be a priorityWe are developing a new Central London Youth Club
iPad training We found a Deaf trainer – offered to all Clubs
www.royaldeaf.org.uk
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Better contact information for Deaf ClubsWe now advertise Deaf Club events on the RAD website – and have shared contact details
Increase general knowledge New Development Manager will be working will all Clubs to agree programme for talks and debates
Follow up dayWe are here today!
www.royaldeaf.org.uk
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What next?
• We need to keep talking and working together
• Consultation sessions coming up in November and December
• RAD to keep consulting with Deaf people
www.royaldeaf.org.uk
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RAD and the Deaf Community working together: Creating a better future for Deaf people
www.royaldeaf.org.uk
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www.royaldeaf.org.uk
Role Models
Jason Ellis
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www.royaldeaf.org.uk
Role Models
Diane Webb
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www.royaldeaf.org.uk
Closing Remarks
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www.royaldeaf.org.uk
Feedback
Did the day meet your expectations?Did we meet our aims for the day?