Welcome. FPM Road Show CQC Update Kate Hodkinson.
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Transcript of Welcome. FPM Road Show CQC Update Kate Hodkinson.
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Welcome
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FPM Road ShowCQC Update
Kate Hodkinson
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Overview
• Update on CQC Consultation and changes to the way they regulate, inspect and monitor care
• Clarification of notification requirements
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The Future of CQC
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June 2013 Consultation A New Start• Prioritise where people are most vulnerable• Chief Inspector of General Practice • Professor Steve Field
• Two year timescale for general practice changes• New ratings systems• 28 regulations – five key questions• Specialist inspectors
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Five Questions
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well led?
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By safe …. People are protected from physical,
psychological or emotional hard
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By effective …. people’s needs are met and their care is in line
with nationally recognised guidelines and relevant NICE quality standards
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By caring …. people are treated with compassion, respect and
dignity and that care is tailored to their needs
Compassion in Care • Care
• Compassion
• Competence
• Communication
• Courage
• Commitment
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By responsive … People get the treatment and care at the right
time, without excessive delay and that they are listened to in a way that responds to their needs and concerns
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Bt well led … There is effective leadership, governance
(corporate and clinical) and clinical involvement at all levels and an open, fair and transparent culture that listens and learns from people’s views and experiences to make improvements
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Planned development
• Information on experience – local Healthwatch and other groups
• Coordination with other inspections and shared use of information
• Focus on talking to patients and front line staff
• Rating system – being implemented in Acute Hospitals
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Notifications to CQC
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Guidance • Statutory notifications for GP Practices
• May 2013
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Required Notifications
CQC Website – MS Word Documents
• Offence NOT to notify
• Registered person or delegated responsibility
• Infection outbreaks – Public Health England
• PHE may liaise with CQC
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Areas for Notification
Changes to Statement of purpose made within 28 days
Absence of registered person • Single handed GP• Registered manager• 28 days absence – notified with 28 days notice• Emergency absence – notified within 5 days• Return notified within seven days
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Registration Details
Pas soon as reasonably practicable• Change of provider• Registered manager• Membership of a partnership• Name or address• Change to officers or directors• Main contact or email details
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Death of a person who uses the service
Without delay, every death where:• Occurred while regulated activity was taking place• Occurred with 2 weeks and• It was as a result of the regulated activity, and• Not attributed to the course the illness would
naturally have taken if they had received appropriate care
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In addition• Serious injuries – major organ, fracture,
intellectual function, psychological harm
• Abuse or allegation of abuse – child or vulnerable adult
• Investigation by the police
• Events that stop the Registered person from running the service safely and properly
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However
• GP practices do not have to notify death or unauthorised absence of people detailed under the Mental Health Act
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Any questions
www.webaddress.co.ukTel: 0333 240 4410