Welcome

Welcome#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.2013 New Hire OrientationHuman ResourcesGuidewire Confidential and Proprietary InformationDo Not DistributeCONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Welcome to Guidewire!The goal of this meeting is to make your new-hire experienceas smooth as possible and provide you with necessary tools and resources#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.2AgendaIntroductionsYour New Hire PacketWho We Are PresentationThe WikiSupport Teams & ProgramsUS Benefits #CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Tell Us About You Your NamePositionLocation

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Your New Hire PacketUS SpecificBenefits and 401k InformationEmployee Handbook on ESSPayroll InformationState specific documentsNew Hire GuidePrior 401k & HSA ContributionFor EveryoneBooks from Marcus Values and Practices presentationOverview of Property & Casualty Insurance

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.The Who We Are PresentationLearn about our history, business and Guidewire values Hosted once a month by one of the co-founders or a member of the mteamA meeting invitation will follow#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Meet the mteam

PRISCILLA HUNG

BRIAN DESMOND

KEITH STONELL

MARCUS RYU

STEVE SHERRY

MICHELLE LYNCHWINSTON KING

KEN BRANSON

DAN GORDON

ALEX NADDAFF

KAREN BLASING

BEN BRANTLEY

JEREMYHENRICKSON

IAN TAVENERHELEN REID

NEIL BETTERIDGE

JEFF PROUDFOOT

BRIAN MOOREEILEEN MAIER

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Our Functional Organization#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Company ValuesTell the truth to customers and employeesIntegrityMake decisions based on facts and logicRationalityWork as a community of equal professionalsCollegiality#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Company Goals FY 2013Maximize license revenue growth in FY13Win market leadership in key segmentsImprove margins and profitabilityTalk to your manager about how to align these priorities with your job responsibilities #CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.We Are Growing CANADA(78)UNITED STATES (780)FRANCE(14)UK(78)HONG KONG (1)JAPAN(23)AUSTRALIA(25)IRELAND (112)GERMANY(13)ITALY(5)POLAND(12)BEIJING (4)Reached 1000 employees in March 2013! As of 07/31/2013 Total HC ~ 1149

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.11Global Headcount by FunctionProfessional Services43%Product Development32%Sales11%G&A5%As of 07/31/2013 #CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.This pie chart represents the employee population in each function, PS is 44% of the population, and they are mostly remote. Dev consist of 31% of the population mostly here in San Mateo. The rest are Marketing, G&A is finance, Operations consist of IT, HR, Facilities, Corporate Admin, etc.12Foster City OfficeDress CodeWork HoursGuidewire Floors: East Tower 7th, 8th West Tower 5th, 8th Kitchen Snacks and DrinksSummer Company Picnic Thirsty ThursdayBoomerang Express Dry Cleaning Peninsula Jewish Community Center PJCC

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.13Bay Area Best Place to WorkReceived award 4 years in a rowEmployee voted

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.14The WikiCompany Intranet: http://wiki/index.php/Main_pagePeople Page: Employee Photo DirectoryPortal: Blogs, articles, company information from PSWebEx: Online Collaboration, IM, or phone conferencing

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Meet the Support TeamsCorporate ServicesPayrollAccounts PayableFacilitiesInformation TechnologyLegalHuman Resources#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Corporate ServicesOpen door policy to mteamManage executive calendarsExecutive travelExecutive errandsExecutive event support Internal event supportEmployee surveys

Calendar and planningCatering ordersContent/Agenda planningDay of event supportEvent PlanningBudgetingOn-site or off-site venuesCollaboration with ITDay of event supportAll Hands Company meeting (4x a year)Annual Company PicnicHoliday EventsAnalyst DayConnections Executive Briefings and Roadmaps MeetingsHQ Visits

AdministrativeCompany-wide events / MeetingsCulture & CommunicationsRoundtable LunchesWiki People PageEmployee surveys

Contact: corporateservices@guidewire.com

External-facingMeetings#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.PayrollContact US & Canada Payroll at: payroll@guidewire.comPay Date/Payroll ScheduleFirst PaycheckDirect DepositTax FormsADP IPAYPayroll by country:UK - ukpayroll@guidewire.com / France francepayroll@guidewire.com Germany germanypayroll@guidewire.com / Italy Italypayroll@guidewire.comIreland irelandpayroll@guidewire.com / Poland polandpayroll@guidewire.comAustria austriapayroll@guidewire.com / Netherlands netherlandspayroll@guidewire.comAPAC jsmith@guidewire.com #CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Accounts Payable: Travel and ExpenseExpense Reports Empire (PS employees)Concur (non-PS employees)The Travel and Entertainment (T&E) policy Direct Depositfor expense reimbursementUS & Canada AP: AccountsPayable@guidewire.comEMEA AP: emeapayables@guidewire.comAustralia & New Zealand: ANZpayables@guidewire.comChina: CHINApayables@guidewire.com Japan: JAPANpayables@guidewire.com#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Concur Travel & ExpenseDemos of Peak/Concur system is available on the WikiNote: New Hire access to Concur Travel (to book travel) will not be available until 24 hours after you are in our HR System

Contact Travel at: travel@guidewire.com

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Health Coverage and Resources When TravelingACE Business Travel Accident Insurance and Assistance Program is applicable to all employees for business and personal tripUS & Canadian Employees out of area health coverage available on the Wiki: http://wiki/index.php/Worldwide_Coverage_Plans_and_Information Workers Compensation Insurance Get the help you need and notify hr@guidewire.com should you have an on-the-job injury/illness. #CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Key Areas of SupportAccess badges for Foster City employeesVisitors ID for all employeesParking, Fitness Center, Security and Janitorial ServicesLease management, Space Planning, Reconfigurations and Vendor Tracking Business Card Ordering Conference Rooms & Floor maps

Emergency Action Plan (EAP) Floor Warden Training (Please Contact facilitiesrequest@guidewire.com if you are interested in volunteering)Ergonomic Training, equipment and EvaluationsPJCC Fitness CenterSnacks, Kitchens and Office Supplies

Travel Agency ManagementConcur Travel Online Booking ToolNegotiated Travel Contracts: Air, Hotel and Rental Car.Where to book travel travel.guidewire.comQuestions: Travel@guidewire.comHQ Facility, Security & ServicesHealth and SafetyNorth American Travel ProgramProvided by FacilitiesContact: facilitiesrequest@guidewire.com

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.FacilitiesProcurement is managed by the Facilities DepartmentPolicy and procedure can be found on Wiki under FinancePurchase Order required for any goods and/or services over $1,000 USDContact purchasing in the appropriate region:Purchasing@guidewire.comEMEAPurchasing@guidewire.comAPACPurchasing@guidewire.com

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Emergency Action PlanEmergencyAction PlanThis plan is in place to ensure employee safety around emergencies during regular hours and after hours. The EAP is a written document detailing and organizing the actions and procedures to be followed by employees in case of a workplace emergency.Where to Find the Documentshttp://wiki/index.php/Emergency_Action_Plan. It is the responsibility of all employees to review this information regularly.CommunicationThe Campus system uses Alarm and Strobe lights.Pull stations are located all floors, including near exiting stairwells. The location can also be foundon the Evac Plans posted on each floor.Emergency Reporting, 911SM Fire Dept 650.522.7170#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Employee Action Plan Assembly AreaKey Points for all personnel to follow during evacuationDO stop all work.DO exit through nearest door, and go directly to Assembly Area. DO NOT stop at your desk or work station for personal belongings.DO NOT go to the restroom.DO NOT return to the building until advised to do so.DO NOT attempt to move vehicle(s) unless instructed to do so.DO NOT block emergency vehicle thoroughfares.#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Information Technology TeamWhere and how can I get IT assistance?Helpdesk Hours (PST)8 a.m. to 6 p.m. (Foster City, US)1 a.m. to 8 a.m. (Dublin, Ireland)If you need IT assistance please emailhelpdesk@guidewire.com Call extension 6800 or dial direct 650-357-6800After hours critical IT emergency: call 800-507-2816#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.What Software Do We Use?Email ClientOutlook 2010Email BackendExchange 2010PhoneSoftware (X-lite) or HardwareOnline MeetingsWebExInstant MessagingWebEx ConnectWikiMediaWikiVirtualizationVmware, Citrix XenServerSource ControlPerforce, GitHub, SVNBug TrackingJira#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Legal - Key Areas of SupportProvided by the Legal DepartmentContacts: General legal matters: legal@guidwire.com wking@guidewire.com showarth@guidewire.com cpritchard@guidewire.com michelle@frenoconsulting.eu

Contract signature requests: contracts@guidewire.com

NDA signature requests: ndas@guidewire.com

WINSTON KINGVice President, General Counsel and SecretaryFoster City, CA Confidential Whistleblower: Website: http://www.openboard.info/GWRE/Email address: GWRE@openboard.infoPhone number: 1-866-375-8595

Corporate GovernancePolicies and GuidelinesSecurities RegulationsPatentsTrademarksContractsNon-Disclosure Agreements (NDAs)

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.HR Team

HELEN REIDVice President, Human Resources & AdministrationHR ProgramsPerformance ReviewThe formal annual Performance Review happens once a year in fallMerit increase is incorporated with the review scheduleBonus ProgramEmployees who are on a target bonus plan and started prior to May 1st are eligible for current fiscal year payout. Our fiscal year is from August 1st to July 31st. Employees on a variable compensation plan are not eligible.RecruitingHR Business PartnersCompensation & BenefitsTraining & DevelopmentGlobal Mobility / Immigration SupportContact: hr@guidewire.com #CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Recruiting

TRACI MCCULLEYGlobal Recruiting DirectorRecruiting Business Partners assigned by Region / FunctionManages Employment Branding / Talent Acquisition / Interview Process / Schedule Coordination / Offer ProcessManages Employee Access to Jobvite, where you can share our positions with your social networks or submit referralsManages Employee Referral Program Regular full-time employees are able to participate The cash award is payable after the referred candidate has completed 3 months of active employmentTechnical (PD & PS), Sales, & Marketing roles the payout is $4,000G&A / Administration roles the payout is $2,000Hard to Fill Roles (announced by Recruiting) payout is $6,000Recommendation / Lead Bonus payout is $500 if you have a contact but want to have recruiting team recruit and get resume

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Mandatory Harassment Prevention Training for People ManagersAB1825 Californias Sexual Harassment Training LawAdopted as company-wide policy2-hour Supervisor Anti-Harassment training hosted through Lawroom.comMust be completed within 90 days of hire or promotion#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.New Hire Restricted Stock Units#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.32When will I receive my RSU Grant?Upon Board Approval, New Hire RSU grants are approved once per quarter: - Approvals occur in March, June, September, and December - Grant submission for approval is dependent on your hire dateE*Trade email notifications for account activation and grant acceptance will be sent within 1 month from grant date.Every employee is automatically set up with an E*Trade Employee Stock Plans Account.Contact: Stock-admin@guidewire.com #CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.What is a Restricted Stock Unit (RSU)?Right to receive shares of Guidewire common stockNo cost to acquire the shares price is $0Shares issued upon vesting Continuous employment by Guidewire from grant to vest dates is requiredRSU shares are considered taxable incomeVesting ScheduleNew Hire RSU awards vest over 4 years25% vests after 1 year of service and quarterly thereafter for the remaining 3 years

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.U.S. Benefits#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Retirement401(k) Savings PlanCompany MatchIncome ProtectionLife, AD&D,Short-Term DisabilityLong-Term DisabilityThe U.S. Benefits PackageHealth & RelatedMedical (HMO, PPO, HSA)DentalVisionFSAHealth CareFSAHealth Care LimitedFSADependent CareOther BenefitsVacation and Sick PayHoliday PayCommuter CheckEmployee AssistanceProgramWelfarePlans#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Eligibility and Effective DatesEmployees Regular work 30+ hrs/weekDomestic Partners (Med, Den & Vision)Living together as if marriedAffidavitDependentsMedical Until age 26Upon HireFSA - 1st of mo following hireAll other planshire dateQualifying Events1st of month following date of qualifying event

Must enroll within 30 days of eventEligibilityEffective Dates#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Employee ContributionsGuidewire Employer Contributions except Anthem Blue Cross H.S.A. compatible plan. Guidewire will cover 100% of the employee and any dependents enrolled in the Anthem Blue Cross H.S.A.90% for employees70% for any dependentsPre-tax deductions taken semi-monthly via payroll

http://files/network/TeamInfo/wikiinfo2008/HR/2012_Employee_Contributions.pdf

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Designated Primary Care Physician (PCP)Referral required to see a SpecialistNo deductible$15 co-pay for office visitsHealth Maintenance Organization (HMO)(Calif only)Freedom to choose providers $20 co-pay for in-network office visitsCo-insurance -after deductiblePreferred Provider Organization (PPO)(National)High deductible PPOSave pre-tax to HSA account to pay expenses Health Savings Plan (HSA PPO)(National)Our Medical Plans#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.HSA Concept: Two Parts The HSA Eligible Medical Plan is required to open up an HSA

+Checking/Savings AccountPays for Healthcare Expenses

High Deductible Plan

HSA Eligible Medical Plan

HDHPHealth Savings Account

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.40Doctor Visit ProcessPPO vs. HSA PPO PPO HSA PPOShow ID to ProviderPay $20/visitNo co-payProvider will submit claim to AnthemAnthem will send EOB to you and providerPay claim with after-tax dollars, or with pre-tax FSA Health fundsPay claim with after tax dollars, or pre-tax HSA savings account#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.ProsConsIs HSA Right for You?Guidewire pays 100% of premiumsSavings and earnings tax-free(Brokerage Link)HSA accounts are portablePay for medical, dental, and vision expenses; long-term care premiums; COBRA, etc.High deductible cash flow concernsNo HSA tax deductionsin most statesSelf-administrationand record keepingLearning how HSAs work#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Metlife DentalCovered ServicesIn-NetworkOut-of-NetworkDeductible$50 per person per yearPreventive 100% (deductible waived)Basic Services90%80% Major60%50%Annual Benefit Cap$2,000$1,500Orthodontia (to age 19)50% to $1,500 lifetime#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.VSP VisionCovered ServicesIn-NetworkOut-of-NetworkCopayment$20 per person per yearExamsOnce every 12 monthsLensesOnce every 12 monthsFramesOnce every 24 months$120 allowance, 20% off amount over your allowanceContact LensesOnce every 12 months in lieu of frames/lenses $120 allowance for contacts and the contacts lens exam (fitting & evaluation)Laser Vision CorrectionAverage 15% off regular price or 5% off promotional price#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Medical and Dental/Vision Opt-out CreditWaiver medicaland dental/visionGW pays your$200/mo.Sign WaiverAgreementTaxable Income#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Flexible Spending Accounts (FSA)FSA Health CareLimited FSADependent CarePretax Savings Account Medical, dental and vision care expensesDental and vision expenses only Dependent care expensesWho Can Enroll?Any EE not enrolled in HSAHSA PPO enrolleesEligible dependentClaimed on Fed Tax Form 2441, Child(ren) under 13 years old,Mentally/physically unable to care for selfHealth Limit

Dependent Limit $2,500

$5,000 (2,500 if married and filing separately)Use it or lose itSAVE YOUR RECEIPTSclaims substantiation is required Only a qualifying event allows you make changes to planDomestic partners ineligible.#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Commuter Checks Flex-Plan ServicesBuy transit passespre-tax through payrollPasses can be purchased in any denominationsChecks mailed to your home addressGeneral Information$125 for transit/vanpool $240 for parkingMaximum Monthly LimitRegister online Enrollment InformationNew election and changes made by the 10th of the month will take affect following monthElection Deadline#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Life InsuranceCompany PaidVoluntary (You Pay)Basic Life Insurance2 X annual base $500k maxUp to $500k($150k Guarantee 1st 30 days only)Accidental Death and Dismemberment2 X annual base $500k maxUp to $500kAccelerated Life BenefitPays up to 50% if terminally illSpouse (domestic partner ineligible)Not available100% of your election up to $500k ($25k Guarantee )Child(ren)100% of your election up to $10kCompany paid Life Ins Premiums > $50k is taxable

Evidence of Insurability (EOI) form is required over Guaranteed amounts. Effective date first of month following approval.

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Disability BenefitsShort Term DisabilitySTDLong Term DisabilityLTDCoverage60% of weekly base salary60% of monthly base salary Maximum$2,900/wk$12,500/moWaiting Period7 days90 daysDurationUp to 13 weeksUp to 2 years (Longer if incapacitated)Benefit Integration State Short Term DisabilitySocial Security and workers compensationOther incomeTaxable benefitYesYesif company pays premiumsNoif you pay premiums#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.EAP Program - LifeBalanceCOUNSELINGOffer support and guidanceOffer in-person appointment, if neededDevelop action planPARENTINGPrenatal PlanningAdoptionChild DevelopmentParenting SkillsChild CareCARE GIVINGSickness and Care GivingElder CareSpecial NeedsRELOCATIONRelo InformationParental Tips on MovingCommunity ResourcesSchoolswww.lifebalance.netCOLLEGEPre-college planningAdult Re-entry Programs

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Welfare Benefits EnrollmentImpactsDeadlineWhere to EnrollID and Debit Cards30 days from your date of hire Enroll through Employee Self-Service (ESS)Allow 24 weeks delivery to home for Medical only#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.

U.S. Employee Self Service ESS https://portal.adp.com/public/index.htm

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.

U.S. Handbook on ESS https://portal.adp.com/public/index.htm

#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Qualifying Events and ChangesChange in work hours New Address moves you outside of plans service area Loss or new coverage elsewhereMarriage or divorce (new or end of domestic partnership) Birth or adoption Death in the family Notify HR within 30 days of event date via ESS#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Guidewire 401k Retirement PlanNew Hires will be automatically enrolled with a 6% deferral (pre-tax) to one of the life cycle funds based on your ageIf you wish to change your contributions or investment, go to: https://401k.fidelity.com Fidelity login instructions will be sent to you by mail or find instructions online via benefits portal#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Guidewire 401k Retirement PlanFidelityEligibilityAll employees upon date of hireSourcesPre tax 401k or after tax Roth 401kPlan Contribution LimitsUp to 60% of gross income (up to 100% for catch up)2013 IRS Maximums$17,500 Catch-up$5,500 if you turn age 50 this year. Combined pre tax 401k and Roth 401k may not exceed these limits. Guidewire Match$.25 on the dollar up to 8% of your contribution to a maximum of $2,000 per calendar yearRolloversYou may roll over assets from another qualified planLoansMinimum $1,000, up to 50% of your vested account balance up to $50,000BeneficiaryPlease designate beneficiary in the Fidelity websiteEnroll Nowwww.401k.com#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Time Off PolicyRequesting time offWeb-based PTO Request Leaves of AbsenceContact HR HolidaysSchedule on ESSUS Holiday Shutdown 3 days

Vacation Time Off Length of ServiceSemi-mo accrualAnnual AccrualCAP< 2 years5.015 days210 hrs24 years5.6717 days240 hrs4+6.6720 days280 hrsSick Time Off5 days per calendar year to all eligible employees. Use it or lose it.#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.

Contact our Benefits HelpDesk Rep: Eric Pogue at epogue@filice.com or 925.299.7212http://www.filice.com/benefits/guidewire #CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.Thank youQuestions?#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.#CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.