Week 5 Recruitment and Selection Powerpoint Final

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    Recruitment and Selection:

    Hiring the Right Person

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    SHRM 2008 2

    Learning Objectives

    At the end of this module, students will

    understand the:

    > Methods used by organizations to recruit

    and select employees.

    > Legal issues that affect recruitment and

    selection.

    > HRs role in the recruitment and selection

    process.

    > Role of supervisors and peers in the

    recruitment and selection of team members.

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    The Hiring Process

    Recru i tment

    Select ion

    Social izat ion

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    SHRM 2008 4

    Hiring the Right Person: Recruitment

    RECRUITMENT

    > The process of attracting individuals in adequate

    numbers with the right skills and at appropriate times

    to apply for open positions within the organization.

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    SHRM 2008 5

    Recruitment Issues

    Alternatives to recruitment:> Outsourcing.

    > Contingent labor.

    > Part-time employees.

    > Overtime.

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    Internal Environment

    Promotion from within:

    > Advantages:

    Promotion as a reward for good work.

    Motivational tool for other employees. Promoted employee gets up to speed

    must faster in his or her new job.

    > Disadvantages:

    Must fill the position vacated by thepromoted employee.

    Lack of new ideas and creativity that may

    come from a new person.

    Jealousy from those not promoted.

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    SHRM 2008 7

    Internal Environment

    Nepotism: Hiring relatives.

    > Does your organization have a policy on

    nepotism?

    > May be discriminatory.> Must ensure individuals are not in

    supervisory positions managing their own

    relatives.

    > May create issues of favoritism.

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    SHRM 2008 8

    Internal Recruitment

    Job Posting: The process of announcing job

    openings to employees.

    > Job information must be made available to all

    employees.

    > Ensure minority workers and disadvantaged

    individuals are aware of job opportunities.

    > Employee cynicism occurs when there is not

    equal opportunity for open positions.

    Employee Referrals:

    > Some believe this is the route to the bestemployees.

    > Can continue discriminatory hiring practices.

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    SHRM 2008 9

    External Recruitment

    Employment agencies. Executive search firms.

    In-house recruiters.

    Local advertising:

    > Newspaper.

    > Multimedia.

    Internships.

    Job fairs.

    College recruiting.

    Walk-in candidates.

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    SHRM 2008

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    Screening Interview

    Usually conducted by telephone.

    Not done in all organizations.

    A few straight-forward questions.

    Can eliminate those less qualified early in the

    selection process.

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    Selection

    Reliability and validity Selection tools as predictors of job

    performance

    Combining analysts

    Selection and the person/organization fit

    Reactions to selection devices

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    ReliabilityConsistency of measurement, usuallyacross time but also across judges. (trustworthy)

    ValidityThe extent to which the technique

    measures the intended knowledge, skill, or ability.

    In the selection context, it is the extent to which

    scores on a test or interview correspond to actualjob performance.

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    Selection tools as predictors of job performance> Letters of recommendation

    > Application forms

    > Ability tests

    > Personality tests

    > Psychology tests

    > Honesty tests

    > Interviewsstructured

    > Assessment centers

    > Drug tests> Reference checks

    > Background checks

    > Handwriting analysis

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    Personal i ty Tests Extroversion or self-con f idence

    Friendl iness

    Conscient iousness

    Emot ion al stabi li ty Openness to experience

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    Structured Job Interview

    Situational Interview

    Job Knowledge

    Worker Requirements

    Questions

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    Unstructured Does not Mean Unprepared:

    Making the Most of the Hiring Interview

    Six Simple Tasks

    Be prepared

    Put applicants at ease in the first few minutes

    Dont be ruled by snap judgments or stereotypes

    Ask results-oriented questions

    Dont underestimate the power of silence

    Close the interview with care

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    Legal Issues in Staffing

    Discrimination Laws

    Affirmative Action

    Negligent Hiring

    Develop clear policies on hiring as

    well as on disciplining and

    dismissing employees

    Check state laws regarding hiring

    applicants with criminal records

    Learn as much as possible about

    applicants past work-related

    behavior

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    SHRM 2008

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    Kinds of Selection Tests

    Cognitive aptitude tests measure reasoning,vocabulary, verbal and numeric skills.

    Job knowledge tests measure knowledge regardinga particular job.

    Work sample tests allow candidates to demonstrate

    how they would work on the job. Psychomotor abilities tests assess the skill level of

    tasks required on the job.

    Personality tests assess traits and personalcharacteristics. They are used to determine if the

    applicant is the right fit for the organization. Vocational interests tests identify occupations in

    which the candidate is most interested.

    Honesty and integrity tests try to measure acandidates truthfulness .

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    SHRM 2008

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    Interviewing Candidates

    Team or individual interviewer? Structured or patterned interview:

    > Pre-set questions asked of all candidates.

    Nondirective interview:

    > Minimum of questions, not planned in advance.

    > Open-ended questions; interviewer follows the

    candidates lead.

    Situational and problem-solving interview:

    > Candidate describes how he or she would solve a

    problem. Behavioral interview:

    > Candidate describes how he or she responded to a

    specific situation.

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    SHRM 2008

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    Background Verification and Reference

    Checks

    The importance of checking:

    > 40 percent of applicants lie about work

    histories and educational backgrounds.

    > 20 percent of applicants falsify credentialsand licenses.

    > 30 percent of applicants make

    misrepresentations on their resumes.

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    SHRM 2008

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    The Job Offer

    Making the job offer:> May be done by phone, letter or in person.

    > Make arrangements for further conditions:

    Physical exam and drug screen.

    > Discuss salary and benefits:

    Avoid quoting an annual salary.

    > Realistic job preview,

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