Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but...
-
Upload
philomena-newman -
Category
Documents
-
view
214 -
download
0
Transcript of Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but...
![Page 1: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/1.jpg)
Wednesday
• Great discussions
• Rich set of issues and considerations raise
• Service edges explored, but few specific service offerings defined
• How to avoid going home with the stigma…
![Page 2: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/2.jpg)
![Page 3: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/3.jpg)
Wednesday Evening
• Shared services brokering discussion– is there a marketplace?
• Semi-random table (or not)… who would be willing to buy/sell services, at what price and under what conditions?– Assume 3yr for most services; 10yrs for some
(data center)
![Page 4: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/4.jpg)
Many Potential Service Providers
![Page 5: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/5.jpg)
Business Continuity Tool
• Service: Wizard-based tool (hosted app) to help school/dept/unit create/maintain BC plan
• Audience: Risk Management organization• Cost: $10K/year• Provider: Berkeley, ???• Availability: now• “Buyers”/Market: ???
![Page 6: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/6.jpg)
Remedy
• Service: Trouble ticketing and routing; other services TBD ( ITIL suite, knowledge management, etc)
• Cost: TBN ($10K-$50K/year… or more or less, depending on scope… plus license xfer)
• Provider: Stanford, ???• Availability: Summer/fall 2009• “Buyers”/Market: ???
![Page 7: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/7.jpg)
Cyrus
• Service: IMAP accounts via Cyrus• Requirements: ≤10Gb quotas• Cost: $10/account/year• Provider: Berkeley, ???• Availability: now• “Buyers”/Market: ???
![Page 8: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/8.jpg)
Calendar
• Service: Define requirements for higher ed to be positioned for hard core negotiation with Google re our requirements to adopt Gcal en masse
• Providers (discussion leaders): Stanford, UCSD, UC-Davis, Minnesota, UT-Austin, ???
• Availability: now• “Buyers”/Market: ???
![Page 9: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/9.jpg)
Backup/Storage
• Service: Backup & storage services on /TB basis• Requirements: May require dedicated bandwidth• Monthly Cost: Backup@$0.30/Gb (setup fee in
some cases & minimums); Storage@$0.15-0.25/Gb (tiered & minimums)
• Provider: Stanford, Berkeley, ???• Availability: now• “Buyers”/Market: ???
![Page 10: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/10.jpg)
Mobile Apps
• Service: Build on Breakout group model…. collaborative sharing of apps, engine for new innovation, +“commoditization” of polished (common) tool sets
• Provider: universities as innovation engines + MIT architecture + TerriblyClever as (one possible) commercialization engine
• Availability: now• “Buyers”/Market: ???
![Page 11: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/11.jpg)
Exchange
• Service: Faculty & Staff email accounts• Requirements: ≥ 2Gb quotas (+ others as
defined by breakout group• Cost: $20/account/year (plus license xfer)• Potential Providers: Indiana, Duke• Availability: Summer 2010• “Buyers”/Market: ???
![Page 12: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/12.jpg)
Hosting
• Service: Identify four geographically diverse locations for (4) 25,000sf, 10MW data center facilities (Columbia River, NC, Iowa, Texas)
• Requirements: 10 year anchor tenant contracts Dedicated bandwidth
• Cost: $100M/10MW “units” capital; ≤$0.05/MW power cost + ops
• Provider: ???• Availability: 2 years?• “Buyers”/Market: ???
![Page 13: Wednesday Great discussions Rich set of issues and considerations raise Service edges explored, but few specific service offerings defined How to avoid.](https://reader035.fdocuments.us/reader035/viewer/2022070407/56649e265503460f94b1697a/html5/thumbnails/13.jpg)
Next Steps (this afternoon)
• Call to join in the effort to more fully define these shared service offerings (but not study to death)
• Request to identify other tangible shared service offerings– Service scope– Providers/leaders