THE FUTURE OF HR?(AND WHAT THAT MEANS FOR OD)

Steve UrquhartWebster UniversityApril 2014

“The future has already arrived. It's just not evenly distributed … yet.”

―William Ford Gibson

William Ford Gibson is an American-Canadian speculative fiction novelist who has been called the noir prophet of the cyberpunk subgenre. Gibson coined the term cyberspace in his short story Burning Chrome and later popularized the concept in his debut novel, Neuromancer.

The future of HR … isn’t.

HR

Evolution from “Personnel office” to “Talent management”

Old focus: Administration New focus: Talent supply chain

We have SaaS, and soon we’ll have …

TaaS

Jun 1st 2013

http://bit.ly/workforcecloud

Talent-as-a-Service, a.k.a. crowdsourcing Elance.com oDesk.com Guru.com Mechanical Turk (Amazon.com)

The (Virtual) Wild West: The Disruptive Effects of Crowdsourcinghttp://bit.ly/virtualwildwest

“The concept of a job, as we know it, is starting to go away.”

― Josh Bersin

The End of a Job as We Know It http://bit.ly/endofjobs

The "job," defined

Me, Inc.

Not jobs … (specialized) roles Expertise vs. experience Bid on work Pay to affiliate The “end of average”

The End of a Job as We Know It http://bit.ly/endofjobs

IBM “Liquid” Portal

IBM BeLiquid (video) http://bit.ly/ibmliquid

Social Peer Rating

IBM BeLiquid (video) http://bit.ly/ibmliquid

If it comes down to you vs. a robot or a computer …

Within the next 20 years, approximately 47% of all jobs could be replaced by automation.

The Future of Employment: How Susceptible are Jobs to Computerisation?http://bit.ly/oxfordfuturetech

"The factory of the future will have two employees: a man and a dog.

The man's job will be to feed the dog.

The dog's job will be to prevent the man from touching any of the automated equipment."

―Warren G. Bennis

Meet Baxter

Meet Watson

Understands request in context Generates and explores hypotheses against data

Evaluates and validates Learns from itself! Shares with you what it “thinks” All in seconds, all in plain EnglishWatson’s Thought Processhttp://bit.ly/watsonthought

Since the Industrial Revolution began (ca.1760), new technologies have been stealing jobs

People have responded by finding or inventing new jobs that contemporary technologies couldn’t do.Robots, Drones and the Uncertain Future of Workhttp://bit.ly/govtecharticle

So what? The new normal is change. Roll up your sleeves. Leadership will be key. The future of HR is … you.

QUESTIONS?Steve Urquhart

@workforce101steveurquhart@gmail.comlinkedin.com/in/steveurquhart