Website Emergency Planning

3900 Westerre Parkway, Suite 300 Richmond, VA 23233 866.563.4797 www.websmithgroup.com Your Website Mission Critical? Domain Name • Registration & Renewal • DNS Service Website Hosting Mission Critical? • Web Hosting Service • Email Hosting Service Website Front-End Mission Critical? What the visitor sees when they access the site (html files, php, asp etc.) Website Back-End Mission Critical? Supports the front end: • Databases • Include files, scripts, libraries, etc. eCommerce Mission Critical? • Bank/Merchant account • Payment Gateway • Shopping Cart etc. 3rd Party Apps Mission Critical? Other 3rd party apps or plugins used to enhance the site functionality. Mission Critical? Communication • Email Hosting Service • VOIP Service • Live Chat etc. Use this diagram to identify the vendors responsible for providing the service and to identify the areas that are mission critical (i.e. your website is useless without these areas functioning properly) Step 1: Website Emergency Planning

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All website owners should have a plan for getting their site back online in case of an emergency. To develop an effective emergency plan, you must first understand what services are required to ensure that your website works properly. The resource provided can be used as a template for reviewing your website service providers. For each area of service there is a check box to indicate if this service or product is “mission critical”. By mission critical, I mean that without the service or product your website is useless. This is step 1 in developing a plan. For each area of service, you will want to note the vendor or person providing (supporting) the service or product. This will be helpful later as you assess your level of vulnerability and as you develop a backup plan for each.

Transcript of Website Emergency Planning

3900 Westerre Parkway, Suite 300Richmond, VA 23233866.563.4797www.websmithgroup.com

Your Website

Mission Critical?

Domain Name

• Registration & Renewal• DNS Service

Website Hosting

Mission Critical?

• Web Hosting Service• Email Hosting Service

Website Front-End

Mission Critical?

What the visitor seeswhen they access the site(html files, php, asp etc.)

Website Back-End

Mission Critical?

Supports the front end:• Databases• Include files, scripts,libraries, etc.

eCommerce

Mission Critical?

• Bank/Merchant account• Payment Gateway• Shopping Cart etc.

3rd Party Apps

Mission Critical?

Other 3rd party apps orplugins used to enhancethe site functionality.

Mission Critical?

Communication

• Email Hosting Service• VOIP Service• Live Chat etc.

Use this diagram to identify the vendorsresponsible for providing the service and toidentify the areas that are mission critical (i.e. yourwebsite is useless without these areas functioningproperly)

Step 1: Website Emergency Planning