The Management ChallengeCharles Wilson

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Today’s Presenter

Charles Wilson enjoys a successful international career in HR. With extensive experience in the Gulf region, Charles has examined the development, and played a leading role in the national development schemes in Oman, the UAE and Kuwait.

His major professional interests lie in the professional development of Nationals, management education and cross-cultural management. His current research is centred on ER in the Gulf region and international Human Resource Development, with an emphasis on leadership.

The Management Challenge

• Setting the Scene

The Management Challenge

• People management belongs to all Managers and Supervisors

• PEOPLE – MATERIALS - MONEY

• HR is not a department

• HR is not a dumping ground

The Management Challenge

“.........our people are our most important asset........”

• Caring

• Financial

• Spiritual

• Psychological

The Management Challenge

• Can you read their signs• What are some of the greatest problems in

management today?• Let’s have your ideas at the end............

The Management Challenge

Let’s take stress...........

My own research in the Region

Sample of 166 organisations

22% were addressing work related stress

The Management Challenge

• Are you promoting change• Is training a liability or an investment?

The Management Challenge

• Quality of Working Life –QWL

• Measuring productivity

- Labour

- Capital employed

• Absolute quantifiable measures

The Management Challenge

• What of the non-quantifiable?

• The unwritten .....‘psychological contract’

• Job Descriptions

The Management Challenge

• Measuring performance

• Look at ‘The Death of Appraisal’

28May 2015

• Are you asking.............

- What else can you do?

- Where could you contribute more?

The Management Challenge

• What of Brain-power and ideas?

• Are you seeking those out

- How?

• Do you have an ideas scheme?

The Management Challenge

• 80:20 principle

• Choose – Place – Develop – Listen

• Your people make you a winner !

The Management Challenge

• How much do you spend on recruiting?

• How much do you spend on re-recruiting?

• Who are your effective recruiters?

The Management Challenge

• You already have a reputation

• Examine yourself

• Do you like what you see?

• Would you/do you recommend your organisation?

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