Webinar On Collect Requirement - iZenBridge
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Transcript of Webinar On Collect Requirement - iZenBridge
© 2015 iZenBridge | Public
Webinar on
Collect Requirement
By Saket Bansal
© 2015 iZenBridge | Public
Collect Requirements is the process of determining, documenting, and managing stakeholder needs and requirements to meet project objectives.
PMBOK® Guide Fifth Edition
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No, its about elicitation and analysis of requirement
Is it about gathering or collecting requirements ?
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Elicitation and Analysis
Information / Data
Elicitation Activities
Analysis
Solution Requirement
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Challenges
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Technique
Brainstorming
Interviews
Questionnaires and surveys
Observations
Focus groups
Facilitated workshops
Prototypes
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Brainstorming
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Brainstorming
A technique used to generate and collect multiple ideas related to project and product requirements. – PMBOK® Guide Fifth Edition
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Brainstorming
• It’s a Data Gathering Technique
• Identify list of ideas in short period of time
• It’s conducted in a group environment
• Led by facilitators
• Done in two parts , Idea generation and Analysis
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Challenges
• Individual monopolize the session
• People shy sharing their views
• Distraction from agenda / goal
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Usage
• Generating Initial List of Stakeholders
• Identifying Risks
• Generating ideas on Business analysis approach
• Generating ideas on defined area
• Works well when people are comfortable with each other
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Interview
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What is Interview?
• Usually, one-to-one discussions with stakeholders
• One of the main fact-finding, investigation or elicitation techniques
• Occasionally more than one person
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How to conduct an Interview?
Planning and Preparation
Interview Follow – up
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Challenges in an Interview
• The BA is trying to do several things at once
• Dealing with SMEs
• Interviewees are usually busy
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Usages
• Provides opportunity to build relationships with key stakeholders
• Provides Interviewees a safe environment
• Helps in extracting a lot of information in short time
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Questionnaires and Surveys
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What is a Questionnaire and survey?
• It’s about designing a good survey form and collecting response on it
• Work as second-line investigation technique
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Questionnaire
Title
Classification
Data
Heading
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Challenges
• Results may not represent the view of population
• Low Response rate
• Defined boundaries
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Usages
• Be clear on Purpose
• Be realistic
• Plan for low response rate
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Observations
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What is Observation?
Observation consists of BAs going and looking at work – business processes
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How does it help?
• Business users often have trouble describing clearly or concisely what they actually want
• Captures tacit knowledge
• BAs come to know what is followed rather than what is defined to be followed
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Variations
• Structured Observation
• Shadowing
• Protocol Analysis
• Ethnographic Study
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Challenges
• You are being watched
• May disturb the doer
• Structure Observation may result in narrow focus
• Takes time
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Usages
• Used as preliminary investigation followed by Interview or workshop
• May be used as secondary investigation to validate findings
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Focus Group
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What is focus Group?
A focus group is an elicitation technique that brings together pre-qualified stakeholders and subject matter experts to learn about their expectations and attitudes about a proposed product, service or result.
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Challenges
• Participants may get influenced by group pressure
• People may not be open in group
• Facilitator should be skilled enough to encourage group thinking
• Business Analyst should also observe non verbal communication
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Usages
• To take feedback on completed work or prototype
• Since the participants are pre-qualified , BA gets high quality results / analysis
• Allow participants to share ideas and build on feedbacks
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Facilitated workshops
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What is workshop?
• Gathering of a group of stakeholders for
• Agreeing to the direction and scope of the project
• Examining possible solutions to the requirements
• Reviewing and approving the products of analysis
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How does it help?
• Workshop is less time consuming than a series of one-on-one discussions
• More democratic and transparent than decision-making by individuals
• Many people regard them as being just like any other meeting, and thus generally a waste of their time
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Challenges
• Securing participation
• Keeping workshop on track / managing conflicts
• Achieving results at the end.
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Usages
• Quick way of developing solutions
• Brings Stakeholder engagement
• Reduce documentation work
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Prototypes
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Prototype
• Provides working model of the expected product before building it , helps in obtaining early feedbacks
• Prototype can be a mock of the real result or it can be an early version of the product itself
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Types of Prototype
• Low-Fidelity prototype, completed with pen and paper or whiteboard or modeling tool
• High-Fidelity prototype, creates a representation of the final product and useable by the stakeholder
• Throw-away prototype
• Evolutionary Prototype
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Challenges
• Time Consuming
• Raises Expectations for completion
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Usages
• Developing new solutions
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Announcements
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PMP® Live Virtual Classroom
Program
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It’s an Accelerated Program
• 30 Hours of Live Virtual Classes in 45 Days
• Program designed to get your PMP® Done in 45 Days
• Fellowship of Qualified Trainer in Certification
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PMI-PBA® Classroom Sessions
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Our Training Offerings
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PMI-PBA® Overview
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The PMI-PBA® credential recognizes an individual's expertise in business analysis, using BA tools and techniques to improve the overall
success of projects. PMI-PBA® Handbook
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PMI–PBA® Eligibility Requirements
Secondary Degree
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7500 Hours of BA
Experience
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Experience
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Exam 200 Questions 4 Hours Prometric Center
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