Webinar Find Your Voice to Speak Up! with Bonnie Low-Kramen
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Find Your Voice to Speak Up! Presenter: Bonnie Low-Kramen | @bonnielowkramen Moderator: Vickie Sokol Evans ost courageous act is still to think for yourself. Aloud. ” Coco
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Transcript of Webinar Find Your Voice to Speak Up! with Bonnie Low-Kramen
Find Your Voice to Speak Up!
Presenter: Bonnie Low-Kramen | @bonnielowkramenModerator: Vickie Sokol Evans
“The most courageous act is still to think for yourself. Aloud.” Coco Chanel
“5 Ways to Tell You’re a Bully and 5 Reasons to Stop Right Now”
March, 2014 | Page Views: 12,898
Olympia Dukakis:“When is the tall one going to talk?”
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Heather’s Story
Meet Brenda Rogers CAP-OM, Dallas
Salary Negotiation
Annual Review
Bullying Situation
Organizing back-up
Asking for Training
Pitching an Idea
Addressing an Ongoing
Problem
Personality Conflict with
Mgr/Co-worker
Time Off
Finding the Words
• What to say…– “I think we can do better in communicating, can we set up a
time to talk?”– “I know that we have some difficulties, why don’t we try to
resolve them?”– “I can see that something is bothering you. Can I help?”
• What not to say:– “I don’t like the way you are treating me.”
Remember: Be part of the solution. There are two sides to every story and it will serve you to see the other’s point of view.
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Want to be a mentor? Need a mentor?Let’s make that happen.
Salary Negotiation
Annual Review
Bullying Situation
Organizing back-up
Asking for Training
Pitching an Idea
Addressing an Ongoing
Problem
Personality Conflict with
Mgr/Co-workerTime Off
The Prep to Speaking Up!
Keep your cool & exude calm
Document everything
State the problem & be specific
Practice saying the words out loud
Get the person alone
Go to a neutral location
Be direct, honest & detailed
Apologize for the difficulty (not to be confused with taking blame)
Explain the options, the plan to resolve the problem
Yelling
Uses Profanity
Name-calling
Public Humiliation
Threats
“Nasty-gram” emails
Shows Favoritism
Withholds information
Ostracizes others
Sabotages work
What Bullies Do
Why bullies behave as they do
FEAR of…• Incompetence• Inadequacy• Failure
Author Dr. Laura Crawshaw
The high price we are paying
7 out of 10 employees quit their jobs because of bullying
$ Long-lasting emotional trauma$ Health issues$ High staff turnover$ Reduced productivity$ Increased sick time
Can Bullies Change Their Spots?
YES! If they…
1. SEE the impact.2. CARE to change.3. LEARN by counselling.
Bullying has no place at work.
Choose RESPECT.
Benefits of Speaking Up
Self-Respect
Self-Esteem
Self-Confidence
Respect from others
Flex Leadership Muscles
More moneyPromotions
Increased responsibilities
You Don’t Get If You Don’t Ask
“Lean In” by Sheryl SandbergCOO Facebook
“What would you do if you weren’t afraid?”
I leaned in on 9/24/13!
Speak Up! Pledge
www.SpeakUpPledge.comPost on Instagram #SpeakUpPledge
1. Sign the Pledge2. Post a photo with the Pledge3. Talk with your managers & colleagues
Speak Up! Pledge
I PLEDGE to speak up in my workplace in order to build more open, respectful, and productive communication between me, my manager, and my colleagues.
Finding my voice and speaking my mind is important because:
1. I will be an empowered and more self-confident person. 2. I will be a more productive and proactive assistant to my manager(s). 3. I will be improving our workplace through more open communication.
BTUA Austin, Texas March 2015
Johannesburg, S. Africa April 14, 2015
It’s a new day. Speak Truth to Power.
Let’s Connect!
www.BonnieLowKramen.com [email protected]
www.redcapeco.com [email protected]
• Training in your company• Subscribe to Podcast & Blog• Follow on Twitter, LI, & FB
SEATS STILL AVAILABLE!Toronto | October 3-4, 2015London | November 12-13, 2015Chicago | March 5-6, 2016
You can change the world.
Thank You!
Betheultimateassistant.com/podcast
Qs? Let’s Keep Talking!• Subscribe to Podcast & Blog• Follow on Twitter, LI, & FB
SEATS STILL AVAILABLE!Toronto | October 3-4, 20, 2015London | November 12-13, 2015Chicago | March 5-6, 2016
