Webinar - An Open Source Platform for Business Process Mining
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SpagoBI
An Open Source Platform for Business Process Mining
Alessandra Toninelli
SpagoBI Consultant – Research & Innovation Division
Engineering Group
SpagoBI Webinar
July 26, 2011
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www.spagobi.org
� SpagoBI
� The eBAM Project
� Process Analysis in a Real Business Use Case
� Questions & Answers
Agenda
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www.spagobi.org
SpagoBI
Open Source Business Intelligence
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SpagoBI Conceptual Model
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SpagoBI – Open Source BI Suite
• SpagoBI supports advanced BI functionalities– Reporting, charts, interactive dashboards
– OLAP, Data mining
– Ad-hoc reporting, query by example
– Real time
• Entirely open source
• Multiple deployment solutions– Server, as-a-Service, cloud
• Business approach– BI projects, data mining projects
– Vertical applications (by product, market, area)
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www.spagobi.org
The eBAM Project
Open Source Business Activity Monitoring
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Business Activity Monitoring
• Aggregation, analysis, and presentation of
real-time information about activities inside
organizations and involving customers and partners.[Gartner, Inc.]
• What for ?
– Provide real-time information on service state
– Identify issues and new business opportunities
– Support decision making and (re)action to events
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The eBAM Project
• eBAM is an open source platform for Business
Activity Monitoring
– Within the SOA Eclipse Project
• Implemented using standard technology
– OSGi
• Monitoring
– Services, Processes
– Applications
– Infrastructures
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eBAM Logical Work Cycle
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eBAM Components
1. Meta Model
2. Design Environment
3. Run Time Environment
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eBAM Meta Model
• Model relevant business information
– Services ( = process sub-units)
– Messages
• Header
• Body
• Associated adaptor
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eBAM Design Environment
• Define services and messages of interest
• Define message adapters
• XML specifications
– Graphical designer within Eclipse IDE
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eBAM Run Time Environment
• Detect events based on messages
– Adaptors to intercept messages
• Raise alerts & events
– Rules, Complex Event Processing
• Visualize alerts & events
– RT console & dashboards
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eBAM Run Time Environment (2)
External Event
provider
Adapter DataFlow Services
Log, JMS, SOAP, XML, JDBC6ali
External Event
provider
External Event
provider
Rules Services - CEP
Meta model
Cache area
SLA
Event Manager
Alert Services
Presentation
Console Dashboard Services
Process Control
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eBAM Features Summary
� Event-based real-time process data management
� Gather data from heterogeneous sources
� Rules and/or CEP engine
� Definition of alarms, notifications & SLAs
� Monitoring console and control on processes & services
� Analytical meta-model with historical data analysis
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eBAM & SpagoBI
Business Process Analysis in a Real Business Use Case
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Real Business Scenario
• On-line reservations of healthcare services via single point of contact in one of the largest regions in Italy
– SOA infrastructure– Services as business process sub-units
• Project goals
1. Real Time monitoring of citizens’ and organizations’ operations• Alarms & notifications (to detect critical situations)
2. Process data mining• To understand and re-organize the reservation network structure
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Business Use Case Logical Interactions
• Integrated with BPM
– Start/stop of processes
• Interacting with monitored
objects
– Bidirectional
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eBAM & SpagoBI At Work
Event Manager
Data Source
Events
Database
Real Time Console Other SpagoBI
Engines
REAL TIME
HISTORICAL ANALYSIS
Adaptor
DASHBOARDS
KPI
REPORTS
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SpagoBI Real Time Console
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SpagoBI Real Time Console (2)
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Process Mining
• SpagoBI integrates the Weka open sourcedata mining engine
• Mining on data related to reservation
– Clustering to identify which treatments collect most request
wrt. to territorial dimensions
• citizens’ attributes
• social indicators
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eBAM + SpagoBI - Conclusions
• Features
– Real Time BI
– Process mining
– Entirely open source
– Deployed in a real business scenario
• Useful Links
– The eBAM Project
www.eclipse.org/ebam/
– SpagoBI
www.spagobi.org
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Questions & Answers
SpagoBI Webinar
July 26, 2011
THANK YOU FOR ATTENDING