Webinar 2010: Open Quality with Spago4Q (new!)
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Transcript of Webinar 2010: Open Quality with Spago4Q (new!)
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www.spago4q.it
Davide Dalle CarbonareIT Solution ArchitectEngineering's Competence
Center for Quality
Open Quality with
SpagoWorld webinar,December 20th, 2010
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2 Davide Dalle Carbonarewww.spago4q.org
What's Spago4Q?
“The free/open source platform to measure, analyze and monitor Quality of products, processes and services”
Web Application
Java, Javascript
LGPL License
OW2 hosted project www.ow2.org
Mature Project current version 2.3.1
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3 Davide Dalle Carbonarewww.spago4q.org
Use Case - Goal
What's the purpose? Monitoring a process for product management
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4 Davide Dalle Carbonarewww.spago4q.org
Use Case - Solution
What's the purpose? Monitoring a process for product management
How can I achieve my goal? Computing indicators (KPIs) according to a quality model
Quality model,KPI and SLAdescription
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5 Davide Dalle Carbonarewww.spago4q.org
Use Case - Solution
What's the purpose? Monitoring a process for product management
How can I achieve my goal? Computing indicators (KPIs) according to a quality model Aggregating information collected from various sources
BugTracker Source
Code
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Use Case - Results
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Display Results
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Adoption steps
Defines quality models
Defines KPIs and required data
Defines data interfaces
Extracts information
Compute indicators
Display results
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9 Davide Dalle Carbonarewww.spago4q.org
Data Flow
ToolsSpago4Q
DWH
ComputationalRules
DashboardQuality Model
ReportIndicators
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10 Davide Dalle Carbonarewww.spago4q.org
Display Results
Results are available in different formats Html PDF Xml (Web Service)
The presentation layout is customizable by model
Every KPI can be related to a traditional report for a detail analysis
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EU Adoption
European CommissionDirectorate General for Regional Policy (DG-REGIO)
Tracker ToolChange req.Req. Mang.Test manag.Defects man.Issue managDeliv manag.
Project Portal
Extractors
RiskManagement
Project Management tool
DGREGIO
Help desk 1Level
Work order
Central resourcepool
Help desk 2 Level
Help desk 3 Level
Estimationprocess
Peer reviewmanagement
Incident and problemmanagement tool
DocumentRepositories
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12 Davide Dalle Carbonarewww.spago4q.org
Italian Region Adoption
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13 Davide Dalle Carbonarewww.spago4q.org
Italian Region Adoption
TicketSystem
CTIComputerTelephonyIntegration
ServiceMonitoring
SurveysPortal integration
DocumentManagement
HelpDesk
Reports
SLAServiceLevelAgreement
KPIs
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QualiPSo Adoption – EU funded project
MOSSTModel of Open Source Software Trustworthiness
OMMOpen Maturity Model
www.qualipso.org
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QualiPSo Competence Center Adoption
www..flossitaly.it
Comparative analysis on open source forgesForges Licenses Distribution
OW2 SourceForge
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QualiPSo Competence Center Adoption
www..flossitaly.it
Comparative analysis on open source forgesData Gathering
Spago4Q
OW2
SourceForgeBerlios
Morfeo
HTMLcrawler
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References
www.spago4q.org
www.spagoworld.org
www.spagoworld.org/blog
www.ow2.org