Web2.0 Services and the Management of Academic Libraries
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Transcript of Web2.0 Services and the Management of Academic Libraries
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Web2.0 Services and the Management of Academic Libraries
Dr. Christian HängerChristine Krätzsch
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Outline About us: University of Mannheim Learning from Web 2.0 Reviews in the online catalog Blog for library news Collaborative Tagging Conclusion
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About us: University of Mannheim
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About us: University of Mannheim
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Learning from Web 2.0
Challenges for Academic Libraries The changing expectations of future students Financial pressure Libraries as communities
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Learning from Web 2.0
What do we want to do? Improve the library's (online) marketing Learning from Web 2.0
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Learning from Web 2.0
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Learning from Web 2.0
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Learning from Web 2.0
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Learning from Web 2.0
comments
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Learning from Web 2.0
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Learning from Web 2.0
tags
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Reviews in the Library's Catalog
Review
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Reviews in the Library's Catalog
rate
comment
login
save
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Reviews in the Library's Catalog
Review
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Reviews in the Library's Catalog
Outcomes
number of reviews
192
444
177
154
127
76 3
Law / Economics
Business School
Mathematics /Computer Science
Humanities
Social Sciences
Library
Alumi
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Reviews in the Library's Catalog
User participation
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Blog for library news
New E-books for economics
recent posts
recent comments
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Blog for library news
Objectives of the blog Communication between library and customer Rapid response to the needs of the customers Evaluation of services
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Blog for library news
0
5
10
15
20
25
30
2007-05 2007-06 2007-07 2007-08 2007-09 2007-10 2007-11 2007-12 2008-01 2008-02 2008-03
number of comments
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Blog for library news
User acceptance Dialog between users and library Average of 6 comments per post Blog can be used for library management
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Collaborative Tagging
Initial position Growing amount of electronic documents
available No subject indexing Financial pressure
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Collaborative Tagging
Last posted bookmarks
Last posted BibTeX entries
Tagcloud
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Collaborative Tagging
Automated document indexing Concept-based indexing by Collexis search
engine Project “Automated indexing and semantic
search applications for economic journal articles” (2007 -2009)
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Collaborative Tagging
Automated document indexing Concept-based indexing by Collexis search
engine Project “Automated indexing and semantic
search applications for economic journal articles” (2007 -2009)
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Collaborative Tagging
Collaborative tagging of electronic documents
Collaborative tagging: users add metadata in the form of keywords to shared documents
Combination of automated indexing and tagging
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Collaborative Tagging
Intentions of the project Tagging as a new service for the customers of
academic libraries Reference for document annotation –
automated or tagging
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Collaborative Tagging
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Collaborative Tagging
Librarian Annotation
AutomatedAnnotation
Tagging
Distance 0 100 % 52 % ?
Distance 1-3 - 27 % ?
Distance >3 - 21 % ?
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Collaborative Tagging
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Collaborative Tagging
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Geographic termsGeographic terms
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Geographic termsGeographic terms
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Conclusion Community building as a new role for
academic libraries Using the collaborative intelligence of our
customers