Do you speak the language of luxury?

 Turning moments into memories; Oasis for the well travelled, offering emotional luxury; We bring quality to our guest’s lives.  If these words speak to you, you should speak to us! We are excited to start our journey with AccorHotels!  Our Fairmont, Raffles, and Swissôtel brands are now part of the largest and most experienced European hotel group; a digital innovator offering unique experiences in more than 4,000 hotels, resorts and residences around the globe

Summary of Responsibilities:

Sales and customer service representative for our unique collection of world class resorts and city centre hotels

A brand ambassador serving as the primary contact between our guests and our luxury properties

Providing customized guest experiences in a professional personalized manner Identifying sales opportunities to maximize company profitability

Qualifications:

Successful candidates will have a proven ability to:

Surpass targets and goals by influencing customer experiences Communicate confidently with a professional presence Make a difference by identifying solutions and embracing change Actively listen while using multiple computerized applications

Physical Aspects of Position (include but are not limited to):

Constant sitting throughout shift Role requires high level of focus and concentration

ABOUT FRHI HOTELS & RESORTS - Now part of AccorHotels GroupWe are thrilled to announce an exciting new chapter for FRHI Hotels & Resorts as our luxury brands, Fairmont Hotels & Resorts, Raffles Hotels & Resorts and Swissôtel Hotels & Resorts join AccorHotels Group, one of the world’s largest global hotel companies. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for YOU, to grow your career with us around the world. As a leader in the global hospitality industry, we provide expertise and resources that enhance the value of our iconic hotel brands. Consistently recognized as a top employer, we are committed to a culture in which our colleagues are encouraged to Connect, Grow, and Live. We are a global community of hospitality leaders dedicated to serving our guests, colleagues and communities, realizing our full potential through professional development and growth opportunities, and enjoying a life filled with unlimited experiences. Guided by our strong values and rich culture, we strive to be the world’s preferred Hospitality Company and an employer of choice. For more information, please visit frhi.com/careers.