WE’RE IN THIS TOGETHER.Support for restaurants adjusting their takeout and delivery business

TAKEOUT & DELIVERY H O W -T O G U ID E

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Maintaining a strong takeout and delivery service has never been more important. In these uncertain times, keeping communities safe and fed is everyone’s top priority. This Takeout & Delivery Guide offers tips, suggestions, and helpful information for restaurant owners and operators looking to make swift changes to their business models.

Anchor ® Battered Macaroni & Cheese Wedges (1000004951)

STEPS YOUR BUSINESS CAN TAKE TODAY

ADAPTING TO-GO SERVICES

• Re-assign waitstaff to handle orders and manage delivery.

• Provide customers with options for contact-free delivery. Include a

comments section for delivery instructions in your online ordering

system or ask those calling in how they would like their

meals dropped off.

• Consider offering Curb-Side Pickup options so patrons don’t have

to go inside the restaurant.

TRAFFIC DRIVING IDEAS

Show support to the community by offering special discounts and

offers. For example:

• 50% off for first responders.

• 20% off pickup orders.

• Kids Eat Free.

• Free delivery to those who order directly from the restaurant.

COMMUNICATION TIPS

• Stay in contact with your patrons with email and on social media.

• Inform them of your restaurant’s takeout and delivery options and

update them of any changes.

• Communicate safety precautions you are taking to keep food and

people safe. Be sure these precautions are up to date with public

health officials’ suggestions.

TA K E O U T & D E L I V E RY H O W -T O G U ID E A RESOURCE FOR RESTAURANTS

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ONLINE / MOBILE ORDERING

• Limit third-party services to no more than two for manageability.

• Display menu photos to help customers with decision-making.

• Make it easy for guests to order from your website or a third-party delivery service.

• Provide a comments section where guests can leave specific instructions for drop off.

THIRD-PARTY ORDERING / DELIVERY SERVICESamazon restaurants

Offering takeout or delivery can add complexity to operations, but with the right system, you can remain efficient while keeping others safe.

Click the logos below to learn more about their services.

TA K E O U T & D E L I V E RY H O W -T O G U ID E

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MOBILE ORDERING

Flexibility is not just important for the operational side of your business—your menu will likely also need to adjust in the wake of current social distancing challenges. Included here are ideas and inspiration for meals that were practically crafted to travel.

Surecrisp™ Skin On Fries 3/8" (404897)

ADJUSTING YOUR MENU FOR TAKEOUT

• Consider offering a limited menu with high turn items.

• Focus on one item for the day or week, then rotate.

• Offer family size meals.

• Find inspiration in a few of our menu ideas.

TO-GO MENU IDEAS

Have a question or need advice? Our chefs are here for you.Call 1-866-MCCAIN1 to get connected.

Hours M-F 9am-5pm EST

GLAZED SPICY ONION STRAWSBrew City® Spicy Breaded Onion Straws (1000008532)

CHEESY TOPPED POPPERSAnchor® Cream Cheese Poppers(481224)

DIP'N WEDGESMcCain® Dip'n Wedges™(1000007409)

CHICKEN CAESAR CLUBMcCain® Panko-Style Breaded Onion Rings (1000002682)

SEE ALL MENU IDEAS

TA K E O U T & D E L I V E RY H O W -T O G U ID E

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MENU IDEAS

Many restaurants already use fry sleeves for to-go orders. Here’s how to pack them in a

way that delivers on both safety and the best eating experience.

STEP 1

STEP 3

STEP 2

STEP 4

Insert napkin into sleeve all the way to the bottom.

Insert fries and fold napkin over the top.

Leave enough material to fold napkin over the

top of the fries.

Place fry sleeve upright on top of any burgers or

sandwiches in the bag. Roll and seal the bag top

for secure travel.

F RY S L E E V EF RY S L E E V E

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PACKAGING

Packaging

Clamshells are another popular to-go container that you might already be using. Keep guests safe and fries crispy with this simple packing technique.

C L A M S H E L L

STEP 1

STEP 2

STEP 3

STEP 4

Use a knife to carefully cut three holes (not slits) in the top and in each of the sides (15 total).

Wrap burger or sandwich in foil to retain its heat.

Place food in the container with a napkin

under fries to help absorb moisture.

Close lid to retain heat and place clamshell in bag. Roll and seal the

bag top for secure travel. For even better performance, package fries separately.

TA K E O U T & D E L I V E RY H O W -T O G U ID E

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PACKAGING

Packaging

If your restaurant is already using folded paper cartons, utilize this packaging strategy to maximize safety and heat retention.

F O L D E D C A R T O N

STEP 1

STEP 3

STEP 5

STEP 2

STEP 4

Remove the two side flaps to allow the carton to vent.

Wrap burger or sandwich in foil to retain its heat. Place food in the carton.

Place in bag with additional napkins to further absorb moisture. Roll and seal the bag top for secure travel.

Insert a napkin inside the carton to absorb moisture

before inserting food.

Fold napkin ends over the top of the food and close

the remaining flaps.

For even better performance, package fries separately.

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PACKAGING

SEE ALL PRODUCT RECOMMENDATIONS

Many guests will be seeking comfort in their delivery or to-go meals. It’s important to maintain a high standard of quality to help achieve this. Fries that stay crispy and snacks & starters that hold up on the journey home can make a big difference in guests’ to-go experiences.

McCain® Thick Coated Fries 3/8" (402575)

DID YOU KNOW? Fries are one of the most profitable items on your menu and the number one item ordered for takeout and delivery.

FRIES THAT DELIVERBATTERED AND COATED FRIES STAY CRISPY LONGER—THICKER FRIES RETAIN HEAT

MEET YOUR NEEDS WITH THE RIGHT POTATO PRODUCTS

Battered Fries & Potatoes

Sweet Potatoes

Clear Coat Fries

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TO-GO PRODUCTS

To-Go Products

Brew City® Breaded Cheese Curds (1000008534) McCain® Thick Coated Fries 3/8" (402575)

Brew City® Breaded Cheese Curds (1000008534)

MEET YOUR NEEDS WITH THE RIGHT SNACKS & STARTERS SEE ALL PRODUCT RECOMMENDATIONS

Unique starters, shareables and toppers

Craveable, shareable bites made for beer

Classic, everyday appetizers, snacks and sides

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TO-GO PRODUCTS

WE'RE HERE TO HELP.CONTACT A SALES REP TODAY.

©2017 McCain Foods USA, Inc. The trademarks herein are owned by or used under license by McCain Foods Limited or by one of its subsidiaries.

Visit http://mccainfoodservice.ca/en/contact-us for more takeout and delivery solutions

that can help make this time of transition easier for restaurants and their guests.

Hours M-F 9am-5pm EST

• To-Go-Friendly Fries and Snacks & Starters

• Takeout & Delivery Menu Ideas

• Contact Customer Service at 1-866-MCCAIN1

TAKEOUT & DELIVERY H O W -T O G U ID E

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