Wearable UX

28
wearable ux jess hamilton, sr. ux designer @ gopro

Transcript of Wearable UX

Page 1: Wearable UX

wearableuxjess hamilton, sr. ux designer @ gopro

Page 2: Wearable UX

wearables are the future of tech

Page 3: Wearable UX

as of late 2014,

over 20% of adults own a wearable device

source: http://www.pwc.com/us/en/technology/publications/wearable-technology.jhtml

Page 4: Wearable UX

over 80% of adults are familiar with the concept

source: http://www.pwc.com/us/en/technology/publications/wearable-technology.jhtml

Page 5: Wearable UX

Text

following the law of accelerating returns,

that number is only going up — fast

source: http://vandrico.com/blog/how-wearable-technology-will-change-our-lives

Page 6: Wearable UX

with this kind of adoption,

the market will become saturated

Page 7: Wearable UX

and only the strong will survive

Page 8: Wearable UX

Just look at Activity Trackers

Wikipedia lists over 20 different devices on the “Activity Tracker” page

One of the earliest of the trend (the original FitBit) launched around 2009

source: https://en.wikipedia.org/wiki/Activity_tracker#Producers_and_products

Page 9: Wearable UX

Just look at Activity Trackers

Wikipedia lists over 20 different devices on the “Activity Tracker” page

One of the earliest of the trend (the original FitBit) launched around 2009

source: https://en.wikipedia.org/wiki/Activity_tracker#Producers_and_products

Page 10: Wearable UX
Page 11: Wearable UX

in just six years

many have already failed (R.I.P. FitBit Force, Nike FuelBand and all the unfunded Kickstarter trackers)

Page 12: Wearable UX

50% of users stop wearing (15% of them within the first 6 months)

source: http://www.techrepublic.com/article/wearables-have-a-dirty-little-secret-most-people-lose-interest/

Page 13: Wearable UX

why?Fatal UX flaws:

They are easy to lose They break They're not waterproof They're a pain to sync with your smartphone The battery doesn't last long enough They're ugly They're uncomfortable to wear They provide no material benefit

source: http://www.techrepublic.com/article/wearables-have-a-dirty-little-secret-most-people-lose-interest/

Page 14: Wearable UX

why?

Lack of compulsion for long-term use through:

Habit formation

Social motivation

Goal reinforcement

Page 15: Wearable UX
Page 16: Wearable UX

what can we learn from these flaws and failures?

Page 17: Wearable UX

a good user experience is the key to survival

Page 18: Wearable UX

what makes “good ux?”

Does this give me value? Is it easy to use? Is it pleasant to use?

source: http://www.smashingmagazine.com/2010/10/05/what-is-user-experience-design-overview-tools-and-resources/

Page 19: Wearable UX

- Douglas Atkin, AirBnB

“In the distant future, we’ll forget the idea of engaging in technology at all. We’ll swallow it,

absorb it, and wear it, without us really thinking we’re engaging in technology per se.”

source: http://www.pwc.com/us/en/technology/publications/wearable-technology.jhtml

Page 20: Wearable UX

new questions to ask

Is it invisible?

Is it essential?

Is it complementary?

Page 21: Wearable UX

82% of millennials agree:

it’s important for wearable tech to help relieve stress

source: http://www.pwc.com/us/en/technology/publications/wearable-technology.jhtml

Page 22: Wearable UX

the good news:

we are all ux designers

Page 23: Wearable UX

dev can improve ux

pay attention to the silent killers:

app responsiveness

server response time

appropriate technology, e.g. for pairing and device communication

code quality and bugginess

Page 24: Wearable UX

and don’t stay silent if something doesn’t seem right.

Page 25: Wearable UX

but most of all

eat your own dogfood

Page 26: Wearable UX
Page 27: Wearable UX

user experience design will help you survive

wearables are the future of tech

Page 28: Wearable UX

thank you!