Teaching and Learning in Palliative Care Professor Patsy Yates Queensland University of Technology
We help to improve social care standards September 2013 Supporting employers – The role of Skills...
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![Page 1: We help to improve social care standards September 2013 Supporting employers – The role of Skills for Care Mark Yates Area Manager – Midlands.](https://reader036.fdocuments.us/reader036/viewer/2022072010/56649dcf5503460f94ac410e/html5/thumbnails/1.jpg)
we help to improve social care standards
September 2013
Supporting employers – The role of Skills for Care
Mark Yates
Area Manager – Midlands
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What do we do?
Sector Skills Council for adult social care in England
We ensure that the social care workforce has appropriately skilled people in the right places working to deliver high quality social care
Work closely with social care employers, people who use services, carers and other key partners, including health
We help to plan for the future workforce
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Some Stats… (Social Care)
CARE WORKERS Vacancy Turnover
National 4.1% 26.9%
Derby City 2.4% 32.2%
Derbyshire 3.9% 24.4%
Source: National Minimum Data Set – Social Care (Open Access Dashboards)
https://www.nmds-sc-online.org.uk/reportengine/dashboard.aspx
REGISTERED NURSE Vacancy Turnover
National 5.0% 29.2%
Derby City 1.3% 23.7%
Derbyshire 3.8% 31.7%
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NMDS-SC
Helps organisations benchmark their workforce
Brings into focus the importance of recruitment and retention of staff
Underlines the importance of workforce planning for employers and commissioners, including health
Helps with future planning and policy direction nationally and regionally
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What else do we know?
Growing demand in a challenging economic environment
Increasing expectations
Integration
Some poor media/public perceptions
Francis, Cavendish and Winterbourne (cross cutting)
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Winterbourne
“Good leadership is essential in setting the culture and values”
“Recruit for values”
“Providers should be… providing leadership in developing the right values and cultures in the organisation”
Transforming care: A national response to Winterbourne View Hospital
Department of Health Review: Final Report (2012)
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Francis
“Healthcare employers recruiting nursing staff, whether qualified or unqualified, should assess candidates’ values, attitudes and behaviours...”
“The NHS and all who work for it must adopt and demonstrate a shared culture in which the patient is the priority in everything done. This requires:
A common set of core values and standards shared throughout the system…”
Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry (2013)
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Cavendish
“Employers should be supported to test values, attitudes and aptitude for caring at recruitment stage “
“Managers need to recruit support workers with the right values, and then support them to do emotionally draining jobs”
“A golden thread of values should run through all training in health and social care, defined by employers on the frontline. “
“It is the duty of employers to ensure that their staff demonstrate the right values and behaviours, and are competent to perform the tasks they are asked to do.“
The Cavendish Review
An Independent Review into Healthcare Assistants and Support Workers in the NHS and social care settings (2013)
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How can we help?
Recruiting for Values
Social Care Commitment
Other support/resources for employers…
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The Values Based Toolkit Research the impact of adopting a values based recruitment
approach, cost benefit analysis and identifying best practice examples from employers
Includes job descriptions, profiling tool, interview questions and links to further resources to support the employer’s “usual” recruitment practices
Profiling tool currently only available to employers who register interest: https://www.nsasocialcare.co.uk/values-based-recruitment-toolkit
Just the starting point – leaders, managers and organisations need to drive values based culture
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A Question of Care – A Career for You?
Interactive tool aimed at the individual who maybe considering a career in social care
Provides video clips and scenarios to test responses and assess values and produces a report for the individual at the end of the test
Undergoing refinement/adjustments via pilot group; will be available in September 2013 – Free of charge
Will be subject to further refinements until January 2014 www.aquestionofcare.org.uk
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The Social Care Commitment Voluntary agreement about workforce quality
Signed up to by all parts of the adult social care sector in England
Cultivate confidence of the general public in our sector
Services delivered by skilled people with dignity and respect
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How will it work? No cost - Online system with own branding
Employer signs up first, then invites their employees to sign up to the employee statements: A series of workforce commitments
Employee statements are aligned with the Code of Conduct for Healthcare Support Workers and Adult Social Care Support Workers in England
Employer statements are written to mirror those of their employees
Links to Common Induction Standards, Common Core Principles, Code of Conduct, National Minimum Training Standards etc.
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Other support for employers…
Standards and Qualifications
Developing skills Common Core Principles of Dignity Common Core Principles of Dementia
Sharing good practice - Integrated case studies
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Integrated case studies…
Examined projects which demonstrated key impacts:
Reducing avoidable hospital admissions Reablement and timely hospital discharges Smoother transitions Better use of resources
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Examples… Case Management:
Delivered in partnership between social care, health and housing
Improving quality of care, saving resources and reducing hospital admissions
Up skilling of the (care) workforce
Sharing resources/skills, reducing costs, improving outcomes
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Workforce Development Fund
Contributes towards the costs of workers' completing eligible units and qualifications
Can also be used to help fund the delivery of intermediate and advanced level Apprenticeships in social care
Disbursed through our network of care partnerships
More information on care partnerships on our website
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Getting involved
East Midlands Core Network
Get in touch with us, your Area Team
Visit our website: www.skillsforcare.org.uk
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Contact Details
Mark Yates
Area Manager – Midlands
Tel: 0121 742 9686
Mobile: 07919 468 034