Wayne Eckerson - How to Empower Users While Maintaining Standards
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Transcript of Wayne Eckerson - How to Empower Users While Maintaining Standards
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www.bileadership.com
One on One
with Wayne Eckerson
BI Leadership Webcast Series
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How to Empower Users WhileMaintaining Standards
Guest: Kevin SonskySenior Director of Business Intelligence, CitrixSystems
Sponsor: Tableau Software
June 25, 2012
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Wayne Eckerson
3www.bileadership.com
BI Thought Leader Founder, BI Leadership Forum
Director of Research,
TechTarget Former director of education
and research at TDWI
Author
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4www.bileadership.com
Ships September, 2012
Pre-order at:
www.technicspub.com
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The BI LeadershipForum is a network
ofBI Directors whomeet regularly toshare ideas aboutbest practices in
business intelligenceand educate thelarger BI community.
www.bileadership.comTwitter: @bileadership
www.bileadership.com
BI Leadership Forum
http://www.bileadership.com/http://www.bileadership.com/ -
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Senior director, BusinessIntelligence, Citrix Systems
19 years of experience in
accounting, finance, andbusiness intelligence
Joined Citrix in 1999,
working in corporatefinance roles, includingcorporate controller
Kevin Sonsky
6www.bileadership.com
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Citrix Systems
7www.bileadership.com
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Create a business-oriented BI team(BOBI) that:
Defines vision, strategy, and roadmap
Manages information standards
Provides end-user support
Coordinates BI activity across the enterprise
Partners with IT
How do you create a business-
driven BI environment?
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Bottom up governance
Embed BI governance in all projects
Top down governanceTackle information issues as they arise
Create a formal but non-bureaucratic
governance team Assign accountability for standards
How do you establish infor-
mation standards that stick?
9www.bileadership.com
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Standardize data and architecture
not end-user BI tools
Let users choose their tools
Do you set standards for
BI tools?
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Requires buy-in culturally (with IT)
Still requires training and hand-holding
Fit users to tools one size does not
meet all needs
What are the challenges
with self-service BI?
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AnalyticalM
aturity
Reporting
D
ashboards
Modeling
Analytical Competitor
High Business Value
Analysis
Analytical Potential
Moderate Business Value
Pockets of Analytics
Moderate Business Value
Flying Blind
Low Business Value
Analy
ticalCulture
Cost
center
Tactical
resource
Strategic
resource
Mission
critical
Data Maturity
Spreadsheets and
Access Databases
Independent Data
Marts & Warehouses
Enterprise Data
Warehouse
Big Data
Ecosystem
Scale and Scope
Individual Departmental Enterprise Enterprise+
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www.bileader.com 13
Questions??
Were listening!
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Create a business-oriented BI team
(BOBI)
Standardize the data, not tools
Self-service requires support
Key Takeaways
14www.bileadership.com
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Wayne Eckerson
Kevin Sonsky
Contact information:
15www.bileadership.com
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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www.bileadership.com
One on One
with Wayne Eckerson
BI Leadership Webcast Series
Next Episode:
August 13, 2012
Eric Colson, VP of Data
Science and Engineering,
Netflix
