Water Services Trust Fund

A presentation for Water Services Boards and Water Service Providers

Eng. John Orwa

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Support provided by the WSTF Expectations of the WSTF Responsibilities of WSPs Lessons learnt

Support provided by WSTF

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1. Financial support (funding of pro-poor projects)

2. Technical support

• Provided by the Field Monitors.

• Toolkits for Urban Water Supply & Urban Sanitation Projects

• Development & adaptation of new innovative options

• WSTF Help Desk

3. Information Support (MajiData) the database which covers all (planned and unplanned) low income urban areas

4. Good Governance Support through the exchange of best practices

WSTF Support during project implementation

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• Capacity backup in engineering, social and financial fields through Field Monitors and WSTF staff

• Review of project scope (engineering, social and financial) and approval of the same

• Timely release of project funds• Provision of guidelines on project implementation, reporting and

accountability• Arbitration in case of conflict between WSPs and Field Monitors• Provide direction in consultation with other stakeholders on issues

adversely affecting project implementation• Facilitate external audit of the projects in collaboration with the

WSPs and WSBs

WSTF Support during project implementation

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Expectations of the WSTF and other Stakeholders

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Overall project management: •Follow good corporate governance principles•Make qualified staff available for project implementation•Participate in the Project Task Team•Support- and cooperate with the Field Monitors •Make timely and accurate reports (to WSBs and WSTF) on project progress and challenges faced•Coordinate main project activities with the WSB•Ensure quality, accountability and transparency

Expectations of the WSTF and other Stakeholders

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Project Implementation (Financial issues):•Transparent procurement procedures & practices•Transparency during the awarding of contracts•Proper management & accountability of the use of funds •Immediate reporting on irregularities•Ensure (during project operation phase) a collection efficiency of 95% or higher in project area•Aim to cover all O&M costs in project area•Responsible use of project savings

Expectations of the WSTF and other Stakeholders

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Project Implementation (Technical issues):•Ensure the quality of technical works !•Ensure that sufficient quantities of water reach the project area•Ensure proper maintenance & repair of project infrastructure •Provide water of good quality•Prevent vandalism of project infrastructure •Guarantee that all connections in the project area are legal & metered

Expectations of the WSTF and other Stakeholders

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Project Implementation (Social issues):•Provide sufficient attention to the land issue! (>> sign MoU)•Ensure the quality of the accompanying measures!•Aim to have residents participate in all phases of the project•Be aware of potential tensions & conflicts in the project area•Do not give in to existing cartels and other informal providers•Ensure that tariffs are approved by the Regulator•Establish a strong and lasting presence in the low income areas •Provide a good service and customer care•Resolve all conflicts in the project•Ensure gender mainstreaming in projects

Lessons learned during previous Call for Proposals

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1. Acquisition of land!!!!: You have to be pro-active!

2. Misuse of Funds: Avoid over expenditure of budget lines! Avoid expenditure on illegitimate activities!

3. Flawed Procurement: Delays in implementation Budget overruns Contract management problems

4. Implementation period: The implementation period is 6 months, stick to it!

Let’s make a difference together!

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Thank You!