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Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014
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Transcript of Warwickshire/GDS projects - Identity Assurance & Attribute Exchange | Ian Litton | October 2014
Warwickshire County CouncilWarwickshire County Council
Warwickshire/GDS projectsIdentity Assurance & Attribute Exchange
Ian LittonStrategy, Programme and Information Manager
WCC1st October 2014
Warwickshire County CouncilWarwickshire County Council
Some definitions
• Identity assurance– Knowing who you are dealing with
online to a defined level of certainty– LoA2
• Attribute exchange– Real-time, on-line exchange of data to
prove eligibility for service
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Why IDAP matters to LAs
• Underpins Digital by Default• Single ID for citizens• Reduces LA risk• Reduces system suppliers’ risks• Underpins Attribute Exchange
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Attribute exchange
• Eligibility-based transactions• Remove paper proof• 10 weeks to 10 minutes• Service improvements • Cost savings
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Blue Badge proof of concept
• The following slides show the proof of concept screens
• The proof of concept was user tested– 13 test subjects– 11 were over 60 years old– Two sessions, with screen
improvements for the second session
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Warwickshire County CouncilWarwickshire County Council
Warwickshire County CouncilWarwickshire County Council
Warwickshire County CouncilWarwickshire County Council
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What did the users think?
• Felt comfortable with the process• Understood what was going on• Appreciated the need to confirm an applicant’s
identity and eligibility• Very happy to give permission to share
attributes• User journey had the “wow” factor.
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Key points• Real-time data sharing• Part of a specific online transaction• Data is specific and limited• Data shared with customer permission• Clear and explicit process – users like it• 1 login, 2 transactions• Bundling of related services
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Current project status• IDA
– Interoperability proven– “Verify” going into public beta– Commercial arrangements for LAs?
• Attribute exchange– Discovery completed– Moving into Alpha
• White papers on oixuk.org
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Other activities
• Engaging with attribute providers• Engaging with suppliers • Addressing commercial issues• Spreading the word