Warning: When Rowing Forward, This Boat May Rock!*
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Transcript of Warning: When Rowing Forward, This Boat May Rock!*
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Warning: When Rowing Forward, This Boat May
Rock!*
ALCTS Forum
January 11, 2008
*Take chances. When rowing forward, the boat may rock.
~ Chinese Proverb
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Rivkah K. Sass
Executive Director
Omaha Public Library
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If It’s All About the User, Why is THIS Still Happening? “Once” Upon a Time
A Tale of a Few Libraries
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My Library
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“V” is NOT for Vendetta!
Or, There is no “I” in Vendor!
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Are We Designing the Obvious for Our Customers?
Probably Not
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I Want
Personalization The Amazon API
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What We Need
Branding Design Creativity Partnerships
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What Business Are We In?
Curiosity Togetherness Information Community Social Networking User Centered
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Bemis Center
Flu Shots
Friday Night Teen Programs
Museum
Public Radio
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Our Users
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An Incomplete Manifesto for Growth – Bruce Mau
Allow events to change you. You have to be willing to grow.
Make mistakes faster. Explore the other edge. Great liberty exists
when we avoid trying to run with the technological pack.
http://www.brucemaudesign.com/manifesto.html
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You Never Know What You Might End Up With
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Everybody gets so much information all day long that they lose their common sense.
Gertrude Stein