Wallet Landscape 2020
Transcript of Wallet Landscape 2020
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Innovations andStrategies in
Cards, Payments
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OSAMA AL RAHMAExecutive Director, Al Fardan Group
G l M Al F d E h
WALLET LANDSCAPE 2020
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M-PAYMENTS: RE-DEFINE WALLET LANDSCAPE
KEY DRIVERS: M-PAYMENTS IN MIDDLE EAST
CHALLENGES: GROWTH OF M-PAYMENTS IN MIDDLE EAST
e-MONEY: WAGE PROTECTION SYSTEM
GLOBAL REMITTANCE LANDSCAPE
ENABLING MOBILE REMITTANCE
PREPAID TRAVEL CARDS
WALLET LANDSCAPE 2020
AGENDA
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M PAYMENTS RE DEFINE WALLET
4,200,000,000People out of the 7,000,000,000
worldwide use at least one Mobile
Phone
$ 670,000,000,000
Expected total Value of mobilepayments globally for digital and
physical goods, money transfers and
NFC by 2015.
43.7%Smartphone penetration in UAE
Market offers users access to eMail,
Social Networking and MobileApplication.
65%M-Payment Market Share is
expected to be in emerging markets
such as Asia, Middle East Arica andSouth America by 2012.
$ 55,000,000,000Expected Mobile Remittance
Transactions by 2016. Migrant
Worker Communities in Middle East
and Africa and US/Mexico to triggerthe growth.
ReferencesRemittance and payment business to undergo shift, Gulf News, March 2012; Arab Advisor Group Survey , March 2012; Mobile Payment Opportunity in Middle East, Grail Research , February 2010
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RELATIVELY HIGH MOBILE PENETRATION
LARGE NUMBER OF TRANSIENT WORKFORCE
LARGE MIGRANT WORKFORCE DEMANDING REMITTANCE SERVICE
SOCIO-ECONOMIC DYNAMICS
GOVERNMENT INITIATIVES
KEY DRIVERS
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KEY DRIVERS
0.00% 50.00% 100.00% 150.00% 200.00% 250.00%
Kuwait
Oman
Qatar
Saudi Arabia
United Arab Emirates
GCC Mobile Penetration
30,000,000Migrant Workers in the Middle East
region offers substantial outflow offunds from the region.
5.6% (CAGR)Mobile Workforce in the EMEA
region will grow from 186.2 Million
in 2010 to 244.6 Million in 2015.
39%Migrant Workers in UAE are
Unbanked. Saudi Arabia (29%) also
have considerable unbanked expat
population.
Middle East Africa M-Payment Transaction Value
by Segment, 2012E
84%
11%
1% 4%
Remittance
Top-Up
Retail
Others
ReferencesFinancial Inclusion in the MENA: Analysis and Road Map Recommendation , Douglas Pearce, World Bank; Mobile Payment Opportunity in Middle East, Grail Research , February 2010; Worldwide Mobile Worker
Population 2011-2015 Forecast, IDC
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SOCIO ECONOMIC FACTORS
Routine Financial Habits
Concentrated Residential Access
High Proportion of relatively Low Income Level Migrantcommunity
Lack of dedicated Products and Services for the Unbanked
Insistence of World Bank, to reduce Remittance Fee
Wage Protection System, United Arab Emirates
KEY DRIVERS
GOVERNMENT INITIATIVES
Dubai e-Government Initiative
Mobile Payment Gateway mPay
Services Offered
Salik Recharge Road Transport Authority Traffic Fines Dubai Police
Utility Bills Dubai Electricity and Water Authority
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A large segment of the unbanked population in the MiddleEast is not comfortable with the use of technology forpayments and is guided my lots of myths and fear.
Service providers will need to invest in simplifying thetechnology and interface, and in educating customers
CREATING TECHNOLOGYUSAGE AWARENESS
A wide distribution network of agents is critical to success
in this market, but setting up and maintaining such a
network can be difficult and costly in a some countries.
Low start-up costs and an attractive commission structure
for their network of agents will be critical for success.
EASILY ACCESSIBILEDISTRIBUTION NETWORK
The regulatory framework for financial transactions viamobile phones is currently not well developed.
The Regulators may have to adopt strict and proactivemeasures with respect to KYC, TM which may add cost andslow adoption.
OVERCOMINGREGULATORY BARRIERS
Requirement of a Bank Account
Not focusing on Unbanked Population
Nascent Nature of the M-Money Industry
LACK OF CLARITY ANDDIRECTION AMONGSERVICE PROVIDERS
C G S G O O S
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PRODUCT FEATURES
Compliant with WPS (Wage Protection
System)
Offers Comprehensive Platform for Corporate
Payroll and Remittance Service.
Single Mode Salary Payment Banked and
Unbanked Employees
24 X 7 salary withdrawal and remittance (on
ATMs).
OEM Online Employee Management web
based application for EmployeeRegistration and Payroll Management.
CASH-OUT LOCATIONS
Over 40 branches of Al Fardan Exchangeacross
Over 650 Emirates NBD ATMs across UAE
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MOBILE POS
EMPLOYER
ATM
AL FARDAN e-
MONEY
BRANCH
CENTRAL BANKOF UAE MINISTRY OFLABOUR
AL FARDAN
EXCHANGE
1
2 3
4
5
6
7
8
REGISTRATION
SIFFILETRANSFER
SIF FILE PROCESSING SIF FILE VERIFICATION
INITIATE SALARY
TRANSFER
PROCESS SALARY
TRANSFER
CONFIRM SALARY
TRANSFER
UPDATE SALARYTRANSFER
EMPLOYEE SALARY
CASH-OUT
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215 Mill ion International Migrants Worldwide sent an estimated US$325 Bill ion totheir families in developing countr ies in 2010 and will reach US$374 Bil lion
by 2012
Source: Migration & Remittance Handbook 2011, World Bank
SUB-SAHARANAFRICA
US$ 21.5 Billion
UNITED STATESUS$ 48 Bill ion
MEXICOUS$ 22.6 Billion
LATIN AMERICAUS$ 58.1 Billion
MOROCCOUS$ 6.4 Billi on
INDIA
US$ 55 Billi on
PAKISTANUS$ 9.4 Billio n
CHINAUS$ 51 Bill ion
PHILIPPINES
US$ 21.3 Billion
GCCUS$ 63.75 Billion
AUSTRALIAUS$ 3 Billion
EUROPEAN UNIONUS$ 42.3 Billion
REMITTANCE SENDING COUNTRIES
REMITTANCE RECEIVING COUNTRIES
BANGLADESHUS$ 11.1 Billion
EGYPTUS$ 7.7 Billio n
RUSSIAN FEDERATION
US$ 18.6 Billion
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REACHPARTNER
NETWORK
REACHm-Remittance
PAYROLL CARD
BANK
ACOCUNT
1 32
MOBILE
WALLET
BANK
ACCOUNT
CASH
BENEFICIARY
4
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Reloadable Prepaid Card that offers consumers
with:
Secure alternative to CASH
Ideal replacement to Travelers Cheques
Better control over spending with benefit ofworldwide acceptance
Available in AED & USD Currencies
Accepted Globally on VISA network POS, ATM
& Online
Support Features Card to Card Transfer
Balance Inquiry
Transaction History
Dedicated Web Service on
http://www.travelezcard.com
Dedicated Call Centre Service (600544474)
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Payroll Cards
M-Remittance Wallets
Prepaid Cards
NFC Enabled M-Payments
Credit / Debit Cards
Rise in Prominence of Remittance Wallets and NFC EnabledM-Payment are to dilute the share of other Wallet Options
such as Physical Wallets and Card Based Payment Systems.
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