Walkabout workshop

MAKING BUSINESS AGILE

Andrew P. Kallman, MBA, PMP®, CSM, CSP

AGILE PPM TRAINING USING THE UNIFIED VISION FRAMEWORK – 2014 EDITION

GOALS & OBJECTIVES

Demonstrate how to increase project, program and portfolio management results and make any methodology more agile by using the Unified Vision Framework, including: –  Cascading Vision & VSPT –  4D Model –  Agile Governance

Copyright © 1972 -‐ 2014 Unified Vision Group all rights reserved 2

Why definitions are so important for features actually used…


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•  07% (A) all the time

•  13% (O) often

•  16% (S) some of the time

•  19% (R) rarely

•  45% (N) never

This ends up being an 80/20 Pareto.

UVF’s VSPT Model

Vision Strategy People (Project, Product, Process…)

Tasks


Agile PMO – Cascading the Vision to Every Level


Scrum using the Business Agile 4D Model


Exercise – Scrum Brain Teaser Bringing it all together


What would you do? “this one really happened…” (20 minutes)

•  Work your team at your table –  Discuss and decide as a group what you

think the ScrumMaster did on the following example …and… why? •  10 min

•  Each group report back their guesses to the entire class

•  2 - 3 min each


Developers

Stakeholders

C-‐level CEO

S1 S2 S3 S4 S5

Scrum case study: San Francisco Web Portal Note: each stakeholder had a separate bonus/reward incentive/structure…

D1 D2 D3 D4 D5 D6 D7

€ € € € €

Source: CSM Training by Danube Technologies, March 2008


Developers

Stakeholders

C-‐level CEO

S1 S2 S3 S4 S5

Each stakeholder had their own list of user stories (PBL items) and all stakeholders had met and agreed to a prioritized PBL that included ALL user stories

PO

D1 D2 D3 D4 D5 D6 D7

€ € € € €

PBL

SM

The CEO appointed “S5” (Dave) as the Product Owner for the Project



Developers

Stakeholders

C-‐level CEO

S1 S2 S3 S4 S5

Even though the stakeholders had agreed to the prioritized PBL, S5 (Dave) said “something came up, now we’re using my list backlog items for the first Sprint Planning…”

PO

D1 D2 D3 D4 D5 D6 D7

€ € € € €

PBL

SM

PBL



…the rest of the story; and, the rest of the story…


Exercise – Rock Concert Event Planning 10 Minutes

•  Multiple Teams in charge of planning & implementing a Rock Concert

•  Choose team member roles for your team

•  Link to Vision •  Link to Strategy •  Fill-in the details (next slide) •  Who, what, when, where and why Copyright © 1972 -‐ 2014 Unified Vision

Group all rights reserved 13

Exercise – Fill-in the details 10 minutes

•  Who (should be on the team)? •  What (product, service, result)? •  When (will we start)? •  Where (co-located, multiple

locations)? •  Why (are we doing this project)?

•  You will continue to iteratively add more details to your project in the rest of the exercises…


Exercise – Why? Only 3 reasons to do a project…

•  Increase Revenues •  Save Costs •  Mitigate or Eliminate Risk


Exercise – Create Product Backlog with Epics


Exercise – Create Product Backlog with Epics

20 minutes

•  Create a Product Backlog with Epic items (i.e. Epic-Level User Stories) for your project –  Try to come up with 3 to 5 Epics per team

member (5 Minutes) –  Combine Duplicates (5 Minutes) –  Put on wall under a post-it note labeled “PBL” (5

minutes) •  Example Epics (User Stories) on next slide

–  …as a ____________ I want to ___________ so that _____________


17. As an App Designer, I want to receive daily reports on ticket sales by channel so that I can track the effectiveness of the Application / User interface.

10. As a Concessions Vendor, I want to be able to sell alcohol so that I can maximize my profits.

6. As an Event Security Manager, I want each and every concert-goer to have a safe and fun experience at our event so that they return to another concert.

9. As an Event Set-up team member, I want to be able to put together the stage in the shortest amount of time so that they band can take the stage without any glitches.

User Story Cards Examples

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GOVERNING AGILE


AN AGILE PMO MUST

1.  Focus on Vision 2.  Have clear Definitions 3.  Distill clear Agreements 4.  Have clear, short plans and

time frames for Delivery 5.  Drive success with frequent

communication Copyright © 1972 -‐ 2014 Unified Vision

Group all rights reserved 20

Agile PMO – Vision Driven Portfolio


Scrum/Agile Teams need to be Persistent (Dedicated) and Time Boxed


Agile Transformation & Governance


Top Down ê xxx xxxxxx à xxxxxx à

xxx é Bottom-up

Aha!

Fail

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Perform

Hyper

Exercise – Portfolio “Walkabout” 4 Min per team/table, 35 min total

•  One person is appointed the spokesperson for the team to explain to each of the other teams their Product Backlog’s Epics

•  Everyone else on the team will go to each of the other team’s table to find out about the other team’s part of the Program


Exercise – Portfolio “Walkabout” 4 Min per team/table, 35 min total

•  Each team is responsible for capturing integration items and cross-dependencies with the teams that they visit

•  Those Cross dependencies will be captured on Post-it notes and put on the portfolio wall in the appropriate part of the roadmap for their team’s program


Agile Portfolio / PMO – Real world Results

Friday 13 June 14 Copyright © 1972 -‐ 2014 Unified Vision Group all rights reserved -‐ used with

permission 26

Portfolio Program

Project Team

Portfolio-level – Consolidated View Program Roll-up, by Portfolio


Portfolio-level – Velocity Doubled… Program Roll-up, by Portfolio


[ Doubled Project Velocity in less than 3 years w/o increasing team size

Program-level – by Program Project Roll-up, per Program


Project-Level Project Release Burnup Chart Sprint by Sprint


Team-Level – Daily Reporting Current Sprint, Day by Day


Note: for Team Use Only!

Exercise – Reporting Optional – if time available (15 Min)

•  Use the Epic PBL from your previous exercises and create some example Burnup Charts – Sprint Burnup (or Burndown) – Project Release (Sprint by Sprint) – Portfolio (Aggregate of all projects)

•  Use your imagination to fill-in the details


Exercise – Table Talk Optional – if time available (10 Min)

•  With your table, brainstorm potential blockers for implementing Agile in your company – Use Post-it Notes and the wall to

organize your thoughts


The PMO Brothers

Thank You … the PMO Brothers

Andrew P. Kallman MBA, PMP®, CSM, CSP [email protected] Theodore W. Kallman PMP®, CSM, CSP, ChFC [email protected]


Team 1 - Logistics

•  Arena Acquisition •  Union Liaison(s) •  Concert Set-up •  Concert Tear-down •  Info Kiosks


Team 2 - Concessions

•  Concert Programs / Event Magazines •  Food •  Soft Drinks •  Alcohol? •  CDs •  T-Shirts •  Souvenirs •  Mementos


Team 3 - Security

•  Risk Management •  Disaster Recovery •  Threat Mitigation •  Gate Control •  Evacuation Plan •  Event Monitoring •  Walkie Talkies / Press-to-talk Phones •  Police / Fire / Ambulance Interface


Team 4 – Sales

•  Ticket Sales •  Online Sales •  Group Specials •  VIP tickets •  Press Boxes •  VIP Boxes


Team 5 - Marketing

•  Social Media / SEO •  TV •  Radio •  Print Ads & Posters –  Newspaper, Bus Stops, Subways, Trains,

Bars, Billboards, etc. •  Guerilla tactics


Team 6 - Technology

•  iPhone and iPad App for event •  Ads •  Sales (tickets) •  Promo’s •  Arena info •  Event Management System / Dashboard


Team 7 – Infrastructure - Arena

•  Arena LAN / Wi-Fi •  Arena Phone System •  Arena PA System •  Electrical & Back-up Generators •  Mechanical •  HVAC •  Maintenance & Janitorial


Team 8 – Infrastructure - Show

•  Sound Boards & Control Center •  Audio / Sound / Speaker Systems •  Light Show / Pyrotechnics (if any) •  Show Mechanicals •  Show LAN / Wi-Fi


Team 9 – Event & Program Management

•  Program Managers to work with: –  Logistics –  Concessions –  Security –  Sales –  Marketing –  Technology –  Infrastructure (Arena, Show, etc.) –  External Stakeholders


A Band Called…


Walkabout workshop

Leadership & Management

Transcript of Walkabout workshop