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Waldenhouse: AIM– To Increase Family Participation

• Pre-change rate of family participation was = 23%

• AIM was to increase family participation to 40%

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THE CHANGE PROCESS

• Family members were invited to share the participant’s first meal when she arrived at the program.

• A personalized letter from our Child & Family Therapist was sent out to the participants family members and weekly follow-up phone calls were made to motivate and encourage family participation.

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Walden House Family Participation

May 2008NIATX Training

Goal

1st Round of Changes

2nd Round of Changes

Complete ChangeImplementation

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NEXT STEPS • A second change process occurred and during this

process the Family Psycho-education Group was moved to Saturdays to accommodate family schedules; lunch and raffles were provided as an incentive.

• Monthly Family Events (i.e. Holidays, picnics, etc.) began to be held in order to involve all members of the participants family and improve family program involvement.

• As a result of the Change Process the program staff have not only been able to sustain the changes but integrated them into the culture of the program.

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IMPACT ON PROGRAM• Increased Admissions from 20 in pre-change to 23 post-

change, Retention for completers from 217 days pre-change to 229 post-change and for non-completers from 35 days pre-change to 55 days post-change, and finally our completion rates from 46% pre-change to 53% post-change.

• Program has also developed a Family Culture; it is no longer a women and children’s program it is now a family

program.