Wal-Mart Strategic Analysis- Kevin Go

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    Strategic Analysis of Wal-Mart

    Stores, Inc.

    Submitted to: Nino Romyr Saavedra, MBA

    Submitted by: Kevin Alexander T. Go

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    IntroductionHistory of WalHistory of Wal--MartMart

    Sales & Income TrendsSales & Income Trends

    Challenges of WalChallenges of Wal--MartMartProfile of the CompetitorProfile of the Competitor

    Profile of the IndustryProfile of the Industry

    Industry Entry & Exit BarriersIndustry Entry & Exit Barriers

    Vision & Mission of WalVision & Mission of Wal--MartMart

    Objectives of WalObjectives of Wal--MartMart

    Strategies and MatrixesStrategies and Matrixes

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    Wal-Mart at a GlanceSam Walton founded WalSam Walton founded Wal--Mart Stores, Inc.Mart Stores, Inc.

    Started out first as a Ben Franklin FranchiseStarted out first as a Ben Franklin Franchise

    Main headquarters stationed at Bentonville, ArkansasMain headquarters stationed at Bentonville, Arkansas

    Current CEO in 2003 is Harold Lee Scott, Jr.Current CEO in 2003 is Harold Lee Scott, Jr.

    Currently employs 2.1 million employees (2009)Currently employs 2.1 million employees (2009)

    Serves more than 200 million customers a week in 7,800Serves more than 200 million customers a week in 7,800retail units.retail units.

    Operates in 15 countries only.Operates in 15 countries only.Slogans: Save money. Live better. Always low prices.Slogans: Save money. Live better. Always low prices.

    Always.Always.

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    HistorySam WaltonSam WaltonThe man behind it all.The man behind it all.

    Born in a farmers family in Kingfisher, Oklahoma onBorn in a farmers family in Kingfisher, Oklahoma on

    March 29, 1918.March 29, 1918.

    Gave up his job and operated the nations mostGave up his job and operated the nations most

    successful Ben Franklin Franchise.successful Ben Franklin Franchise.

    Opened the first WalOpened the first Wal--Mart in 1962 at Rogers, ArkansasMart in 1962 at Rogers, Arkansas

    Achieved higher sales volume by keeping sales lowerAchieved higher sales volume by keeping sales lower

    than his competitors.than his competitors.

    WalWal--Marts divisions: Discount stores, supercenters,Marts divisions: Discount stores, supercenters,

    Sams Clubs and neighborhood markets.Sams Clubs and neighborhood markets.

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    Sales & Income Trends

    $137.60

    $165

    $191.30

    $217.80

    $244.50

    $0.00

    $50.00

    $100.00

    $150.00

    $200.00

    $250.00

    1999 2000 2001 2002 2003

    $4.40

    $5

    $6.29$6.67

    $8.00

    $0.00

    $1.00

    $2.00

    $3.00

    $4.00

    $5.00

    $6.00

    $7.00

    $8.00

    1999 2000 2001 2002 2003

    Sales Trends (in billions) Net Income Trends (in billions)

    Sales in the fiscal year ended January 31, 2003,increased by 12% in fiscal year to $244.5 billion whencompared with fiscal 2002 as illustrated in the graph.

    Net income rose from $6.7 billionto $8.0 billion during that period of time.

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    Challenges of Wal-MartPeople 50% turnover rate

    Legal Issues Worlds most sued entity

    because of its famously deep pockets.Growth Potential Global financial slowdown

    and political instability.

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    Profile of the CompetitorTarget Corporation - #2 discount chain (BehindWal-Mart)

    Has more than 1,750 Target and SuperTargetstores in 49 states as well as an online businessat Target.com.

    Carved a niche by offering more upscale, fashion-forward merchandise.

    Issues a proprietary credit card,good only at Target.

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    Profile of the IndustryIndustry size Retail industry is the 2nd

    largest industry in the U.S. responsiblefor 12% of all U.S. employment.

    Industry Profitability Includes 5,000stores with combined annual revenue of$125 billion.

    Industry Seasonability Sales in the

    industry remain stable throughout theyear. Typical trends for spring apparel,back-to-school-season, and theChristmas holiday season.

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    Industry Entry & Exit BarriersFranchising

    Small Store Presence (SSP) -

    Low entry and exit barriers.Floor space requirement -

    Needs extensive floor space

    * When Exiting, a companyshould be aware of things likeindebtedness and its ability tomeet those obligations.

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    V

    ision & MissionVISION:

    To become the worldwide leader in

    retailing.

    MISSION:

    Wal-Marts mission is to help peoplesave money so they can live better.

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    Objectives of Wal-MartDominate the retail market

    wherever Wal-Mart has apresence.

    Growth by expansion in the U.S.and Internationally.

    Create widespread namerecognition and customer

    satisfaction with Wal-Martbrand.

    Branching out into new sectorsof retailing such as pharmacies,automotive repair, and grocery

    sales.

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    Strategies & MatrixesCPM

    Wal-Mart

    Target Kmart

    Critical SuccessFactors

    W R WS R WS R WS

    Market Share 0.03 3 0.09 2 0.06 2 0.06

    Inventory System 0.02 3 0.06 3 0.06 2 0.04

    Financial Position 0.04 3 0.12 2 0.08 3 0.12

    Product Quality 0.05 3 0.15 3 0.15 2 0.10

    Consumer Loyalty 0.03 3 0.09 2 0.06 2 0.06

    Sales Distribution 0.02 4 0.08 3 0.06 2 0.04

    Global Expansion 0.03 2 0.06 2 0.06 2 0.06

    Organizational

    Structure

    0.03 3 0.09 3 0.06 2 0.04

    Production Capacity 0.01 4 0.04 2 0.02 2 0.02

    Advertising 0.25 4 1.00 3 0.75 2 0.50

    Customer Service 0.05 3 0.15 3 0.15 3 0.15

    Price Competition 0.40 4 1.60 2 0.80 2 0.80

    Management Expertise 0.05 3 0.15 2 0.10 3 0.15

    Totals 1.00 3.65 2.41 2.14

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    EFE Matrix

    Key External Factors W R WS

    OPPORTUNITIES

    Acquisitions & Joint Ventureswith other global retailers

    0.08 4 0.32

    Merging markets in China,India, Brazil

    0.12 4 0.48

    Expanding Web Presence 0.10 3 0.30

    Increase Online Sales 0.08 3 0.24

    Acquiring rival firms 0.12 3 0.36

    THREATS

    Emerging competition, globallyand locally

    0.10 4 0.40

    Economic conditions,worldwide recession

    0.15 4 0.60

    Governmental regulation

    0.05 3 0.15

    Perceived company image 0.08 3 0.24

    Slow market growth 0.12 3 0.36

    Total 1.00 3.45

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    IFE Matrix

    Key Internal Factors W R WS

    STRENGTHS

    Low priced products 0.15 4 0.60

    Powerful retail brand 0.11 4 0.44

    One-stop shopping 0.11 4 0.44

    Aid the economy by buyinglocally

    0.08 4 0.32

    Stock ownership and profitsharing for employees

    0.05 3 0.15

    Strong global supply chain 0.10 4 0.40

    WEAKNESSES

    Global company, only in 14countries

    0.07 3 0.21

    Standardized approach for everycountry

    0.08 3 0.24

    Lack of market research in othercountries

    0.08 2 0.16

    High turnover rate 0.12 2 0.24

    Anti-union 0.05 2 0.10

    Total

    1.00 3.30

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    SWOT MatrixSWOT Matrix Strengths:-Low priced products-Powerful retail brand

    -One-stop shopping

    -Aid the economy by buying locally

    -Stock ownership and profit sharing foremployees

    -Strong global supply chain

    Weaknesses:

    -Global company, only in 14countries

    -Standardized approach for everycountry

    -Lack of market research in othercountries

    -High turnover rate

    -Anti-union

    Opportunities:

    -Acquisitions & Joint Ventures

    with other global retailers-Merging markets in China, India,Brazil

    -Expanding Web Presence

    -Increase Online Sales

    -Acquiring rival firms

    SO Strategies:

    1.) Promote low priced products

    internationally and through theinternet. (S1,S2,S6,O1,O2,O3,O4)

    2.) Acquire competitors and establishjoint ventures in other countries.(S6,O1,O2,O5)

    WO Strategies:

    1.) Develop more market in other

    countries.(W1,W2,W3,O1,O2,O3,O5)

    2.) Give more benefits and perksfor employees to increaseemployee satisfaction globally.(W4,W5,O2)

    3.) Be flexible when penetratingand developing in othercountriesmarkets.(W1,W2,W3,O1,O2,O5)

    Threats:-Emerging competition, globallyand locally

    -Economic conditions, worldwiderecession

    -Governmental regulation

    -Perceived company image

    -Slow market growth

    ST Strategies:1.) Use retail brand and supply chain tocompete globally.(S1,S2,S3,S6,T1,T2,T3,T5)

    2.) Improve company image throughenvironmental awareness and improvebenefits for employees. (S2,S5,T2,T3,T4)

    WT Strategies:1.) Establish more branches andfranchises outside the country.(W1,W2,W3,T1,T2)

    2.) Improve compensation foremployees and management.(W4,W5,T2,T4)

    3.) Control retailing marketsinternationally.(W1,W2,W3,T1,T2,T4,T5)

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    Space Matrix

    Financial Strength (FS) Ratings

    -Liquidity

    -Leverage

    -Profitability

    -Inventory Turnover

    4

    4

    5

    6

    Industry Strength (IS)

    -Financial Stability

    -Productivity-Growth Potential

    -Profit Potential

    4

    55

    5

    Environmental Stability (ES)

    -Price range of major competitors

    -Technological Changes

    -Barriers of entry in international markets

    -2

    -4

    -4

    Competitive Advantage (CA)

    -Market Share

    -Product Quality

    -Customer Loyalty

    -Low prices of products

    -2

    -3

    -3

    -1

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    ES Average -3.33 IS Average 4.75

    CA Average -2.25 FS Average 4.75

    Directional VectorCoordinates:

    X Axis = CA+ IS = -2.25 + 4.75 = 2.5

    Y Axis = ES+ FS = -3.33 + 4.75 = 1.42 (2.5 , 1.42)Aggressive

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    BCG MatrixDivision Revenues ($) Profits ($) Relative Market

    Share PositionIndustry Growth

    Rate (%)

    Wal-Mart Stores $ 157,121 $ 5,049 64.26 7.6%

    Sams Clubs $ 31,702 $ 1,031 12.96 3.2%

    International $ 40,794 $ 1,152 16.68 5%

    Other $ 14,907 $ 807 6.1 8.7%

    Total $ 244,524 $ 8,039 100 24.5%

    Relative Market Share Position

    Cash Cows III

    Stars II64.26%

    Question Marks I6.1%

    Cash Cows III

    12.96%16.68%

    Dogs IV

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    IE Matrix

    I

    WAL-MART

    IIIII

    IVIV VV VI

    VII VIII IX

    4.0 3.0 2.0 1.0

    3.0

    2.0

    1.0

    Total IFE Weighted scores

    Total

    EFE

    Weighted

    Scores

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    Grand Strategy Matrix

    Quadrant I Quadrant II

    WAL-MART

    1. Market Development

    2. Market Penetration

    3. Product Development

    4. Forward Integration

    5. Backward Integration

    6. Horizontal Integration

    7. Concentric Diversification

    Quadrant III Quadrant IV

    StrongCompetitivePosition

    WeakCompetitivePositio

    n

    Slow Market Growth

    Rapid Market Growth

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    Key Factors Wal-mart JointVentur

    e inEurope

    JointVentur

    e inAsia

    External Weight AS TAS AS TAS AS TAS

    Acquisitions & Joint Ventures with other globalretailers

    0.08 4 0.32 4 0.32 4 0.32

    Merging markets in China, India, Brazil 0.12 4 0.48 1 0.12 4 0.48

    Expanding Web Presence 0.10 3 0.30 4 0.40 4 0.40

    Increase Online Sales 0.08 3 0.24 3 0.24 3 0.24

    Acquiring Rival firms 0.12 3 0.36 3 0.36 4 0.48

    Emerging competition, globally & locally 0.10 4 0.40 3 0.30 2 0.20

    Economic conditions, worldwide recession 0.15 4 0.60 3 0.45 3 0.45

    Governmental regulation 0.05 3 0.15 3 0.15 2 0.10

    Perceived company image 0.08 3 0.24 2 0.16 2 0.16

    Slow market growth 0.12 3 0.36 2 0.24 3 0.36

    Internal

    Low priced products 0.15 4 0.60 4 0.60 4 0.60

    Powerful retail Brand 0.11 4 0.44 4 0.44 4 0.44

    One-stop Shopping 0.11 4 0.44 4 0.44 4 0.44

    Aid the economy by buying locally 0.08 4 0.32 2 0.16 2 0.16

    Stock ownership and profit sharing foremployees

    0.05 3 0.15 3 0.15 3 0.15

    Strong global supply chain 0.10 4 0.40 4 0.40 4 0.40

    Global company, only 14 countries 0.07 3 0.21 4 0.28 4 0.28

    Standardized approach for every country 0.08 3 0.24 2 0.16 2 0.16

    Lack of market research in other countries 0.08 2 0.16 2 0.16 2 0.16

    High turnover rate 0.12 2 0.24 2 0.12 2 0.12

    Anti-union 0.05 2 0.10 2 0.05 2 0.10

    TOTAL 1.00 6.75 5.87 6.32

    *The firm should decide to go with joint ventures in Asia based on its attractiveness score of 6.32 which issignificantly higher than a joint venture in Europe of 5.87.

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    RecommendedStrat

    egies Market Development

    - Increase market share into foreign countries

    - Expand more into Europe and South America

    BackwardI

    ntegration- In order to keep prices low, cut costs in other areas

    Concentric Diversification

    - Improve grocery and food retailing section

    - Introduce higher end products concerning technology and othergadgets like computers.

    HorizontalIntegration

    - Acquire competitors to increase market share

    Market Penetration

    - Keep low prices as its own marketing efforts in enticing priceconscious customers