Waiting for-the-cavalry
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Waiting for the CavalrySurviving the NoOps Purgatory
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About Me
IANA Ops Person
IAMA Developer (at Askuity Inc)
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About Askuity
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Learning Through PainAKA The Disclaimer
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Working with (Ops) ManiacsWhere This Comes From
@iamgavitron @wrathofchris
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Premise(s)
(scale && longevity) requires ops
young/small organizations rarely have ops
everybody loves consistency, reliability, and no overtime
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Cultureis an artifact of a social group
image CC via Wikipedia http://en.wikipedia.org/wiki/File:All_Gizah_Pyramids.jpg
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Culture (for our purposes)
Communicate
Plan
Learn (as a team)
is how we together:
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What Is OpsPay no attention to the man behind the curtain
CC-BY-SA http://commons.wikimedia.org/wiki/User:Abigor The Wizard Of Oz - William Wallace Denslow
CC-BY-2.5 http://en.wikipedia.org/wiki/User:Zir
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Production vs CustomersA Venn Diagram
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Stewards of ProductionGet Medieval
CC-BY-SA Antony McCallum via http://commons.wikimedia.org/wiki/File:Bodiam-castle-10My8-1197.jpg
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What to Adopt?
Communication
Ownership
Preparedness
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CommunicationCC-BY-SA Hans Hillewaert via http://commons.wikimedia.org/wiki/File:Rosetta_Stone.JPG
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Customer Experience First
Adapted from http://www.allthingsdistributed.com/2006/11/working_backwards.html
Working Backwards
Pseudo Press Release
Product Documentation
Code
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Ownership
Accountability+
Authority
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PreparednessWhat are you not ready for?
The Battle of Zama - Henri-Paul Motte, 1890 - via Wikipedia
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Looking for your lifejacketin the high desert
- Chris Maxwell
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what-ever can happen will happen if we make trials enough.
Augustus De Morgan - via http://en.wikipedia.org/wiki/Murphy%27s_law
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Techniques and ToolsHere be dragons
90%
10%
Tools Everything Else
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The Essentials
Telemetry
Continuous Integration/Delivery/Deployment
Automation
Communication Ownership Preparedness
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TelemetryLet your application talk back
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Continuous (pick a noun)Tests are not optional
http://www.zircotec.com/ Aaron Koblin-Flight Patterns, via http://www.aaronkoblin.com/work/flightpatterns/
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On Continuously Testing
Customers are your
default test suite.And the most expensive one.
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Automation(doesnt work like this)
CC-BY-SA Humanrobo, via Wikipedia
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Automation: ConfigurationPick one + source control
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Automation: PaaS/IaaSCC-BY-SA http://commons.wikimedia.org/wiki/User:Jakec
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Weve never had it this good.
Netflix Ice Netflix Security Monkey
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Professionalism
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Thanks To
@[email protected]@[email protected]
For feedback and opinions while working on this.
