W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an...

29
Summit 2007: Get Connected W713 – Overview of Order Processing Features Theresa Rodriguez Software Support Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing features you may not know about. We will also preview what’s coming for version 20, including the most commonly used and most efficient order entry techniques. Pre-requisites: None Wednesday, 5:00 p.m. © 2007 Activant Solutions Inc. All Rights Reserved 2 Session Objectives Use hold reasons Use new features in order pad version 20 Enhance commission matrices Implement price pick ticket feature at the customer ship-to level

Transcript of W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an...

Page 1: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

W713 – Overview of Order Processing Features

Theresa RodriguezSoftware Support

Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing features you may not know about. We will also preview what’s coming for version 20, including the most commonly used and most efficient order entry techniques.

Pre-requisites: None

Wednesday, 5:00 p.m.

© 2007 Activant Solutions Inc. All Rights Reserved

2

Session Objectives

Use hold reasons Use new features in order pad version 20Enhance commission matricesImplement price pick ticket feature at the customer ship-to level

Page 2: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

3

Return on Investment Opportunity

This session will help you to determine which features will increase your company’s efficiency and profitability

Agenda

1. V20 New Features2. Holds3. Price Matrix Features4. Change Shipping

Warehouse5. Inquiries

Page 3: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

5

View Vendor Claim Number

© 2007 Activant Solutions Inc. All Rights Reserved

6

View Original Document

Page 4: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

7

Grim Interface Added to All Matrix Listing

© 2007 Activant Solutions Inc. All Rights Reserved

8

Kit Entry Warning

Page 5: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

9

Price Pick Ticket Flag

© 2007 Activant Solutions Inc. All Rights Reserved

10

Password Process Added to Order Pad

MIN.PRICE PASSWORD

Page 6: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

11

Pick Ticket Default Days

© 2007 Activant Solutions Inc. All Rights Reserved

12

New Price Matrices

22 - Customer Ship-To / Product Line23 - Customer Price Group

Page 7: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

13

New Commissions Matrices

16 - Product Line/ Sales Rep17 - ProductCustomer

© 2007 Activant Solutions Inc. All Rights Reserved

14

Order Pad by Ship-To

Page 8: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

15

Quotation Sort Function

© 2007 Activant Solutions Inc. All Rights Reserved

16

Last Price Paid Inquiry

Page 9: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

17

Grim Interface to Order History Purge

© 2007 Activant Solutions Inc. All Rights Reserved

18

Duplicate Purchase Order Password

DUP.PO.MSG

Page 10: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

19

Charge Backorders Flag

© 2007 Activant Solutions Inc. All Rights Reserved

20

Agenda

1. V20 New Features2. Holds3. Price Matrix Features4. Change Shipping

Warehouse5. Inquiries

Page 11: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

21

User Defined Credit Reason Codes

© 2007 Activant Solutions Inc. All Rights Reserved

22

Suspended Order Hold Flag

Page 12: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

23

Suspended Order Hold Flag

Applies to sales orders and quotesOrder or quote will not be put on Administrative Hold if suspendedOrder or quote will not be put on Credit Hold if suspended

Suspend Orders From Activities

© 2007 Activant Solutions Inc. All Rights Reserved

24

Hold All Quotes For A Customer

Page 13: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

25

Price Violations

© 2007 Activant Solutions Inc. All Rights Reserved

26

Unallocate Inventory if on Admin Hold

Page 14: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

27

Pre-Authorized % Invoice Hold

© 2007 Activant Solutions Inc. All Rights Reserved

28

Agenda

1. V20 New Features2. Holds3. Price Matrix Features4. Change Shipping

Warehouse5. Inquiries

Page 15: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

29

Contract Price Matrix

© 2007 Activant Solutions Inc. All Rights Reserved

30

Contract Price Matrix

12.6059

Page 16: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

31

Contract Price Matrix

© 2007 Activant Solutions Inc. All Rights Reserved

32

Price Matrix Override

The H override option lets you raise the price but you can’t lower it below the original gross price

Page 17: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

33

Price Matrix Override

© 2007 Activant Solutions Inc. All Rights Reserved

34

Price Matrix Override

Page 18: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

35

Price Matrix Mass Update

Matrix 1 and 6 only

© 2007 Activant Solutions Inc. All Rights Reserved

36

Quote/Order Created Price Matrix

Page 19: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

37

Quote/Order Created Price Matrix

© 2007 Activant Solutions Inc. All Rights Reserved

38

Quote/Order Created Price Matrix

Page 20: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

39

Agenda

1. V20 New Features2. Holds3. Price Matrix Features4. Change Shipping

Warehouse5. Inquiries

© 2007 Activant Solutions Inc. All Rights Reserved

40

Changing the Shipping Warehouse

Page 21: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

41

Changing the Shipping Warehouse

© 2007 Activant Solutions Inc. All Rights Reserved

42

Changing the Shipping Warehouse

Available in Sales Order Entry and Quote Order EntryAvailable in Dup Order, Dup Quote, Dup Order Hist and Dup Quote HistChanges shipping warehouse at header and line level

Page 22: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

43

Agenda

1. V20 New Features2. Holds3. Price Matrix Features4. Change Shipping

Warehouse5. Inquiries

© 2007 Activant Solutions Inc. All Rights Reserved

44

Customer Sales History Inquiry

Page 23: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

45

Customer Sales History Inquiry

© 2007 Activant Solutions Inc. All Rights Reserved

46

Suspended Orders Inquiry

Page 24: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

47

Suspended Orders Inquiry

© 2007 Activant Solutions Inc. All Rights Reserved

48

Product Sales History Inquiry

Page 25: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

49

Product Sales History Inquiry

© 2007 Activant Solutions Inc. All Rights Reserved

50

Administrative Holds Sort Feature

Page 26: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

51

Customer Workbench

© 2007 Activant Solutions Inc. All Rights Reserved

52

Customer Contact Workbench

Page 27: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

53

Additional Resources

DocumentationOrder Processing

WBTCEPSolutions databaseDistributions Basics ClassCustomer websiteApplication Support Department

© 2007 Activant Solutions Inc. All Rights Reserved

54

Suggested Action Plan

Distribute handout of today’s session to your employees who use the Sales Order Processing moduleTest the hold features and price matrix functionality on your test account to ensure desired resultsUse additional resources provided

Page 28: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Summit 2007: Get Connected

© 2007 Activant Solutions Inc. All Rights Reserved

55

Summary

Improve price matrices and contractsUse available hold featuresInquiries provide additional information

© 2007 Activant Solutions Inc. All Rights Reserved

56

Thank You for Attending

W713 – Overview of Order Processing FeaturesTheresa RodriguezPlease submit the Session Feedback Form

To receive NASBA credits, please be sure to complete the Session Feedback Form and sign the class roster in the back of the room

Page 29: W713 Overview of Order Processing Features - Epicor · Get your order takers up to speed with an overview of the features available for order processing. Join us to review order processing

Session Feedback Form Summit 2007 – Las Vegas, NV

Please take a moment to evaluate this session and offer feedback. Activant uses your input to understand your needs and to determine future Summit sessions.

Session Name: Session Number:

Presenter’s Name:

How important is this topic to your job/company? 1 2 3 4 5

Not Important Important

Please rate the educational value you received from this session. 1 2 3 4 5

Low Value High Value

1. What software are you currently using?

2. How long have you personally used this software?

3. Describe the effectiveness of your instructor.

4. What is your overall evaluation of this session?

5. What could have been done to improve this session?

6. What sessions would you like to see presented at future conferences?

7. What issues will be critical to your business in the next 12-24 months?

Check here if you would like CPE credits. To receive credits, be sure to sign your name at the bottom of this form and sign the roster in the session room.

Answering the following questions is OPTIONAL (but required for CPE Credits).

Yes No

Did this session meet your expectations, based on the description/objectives in the registration materials?

Were the pre-requisite requirements stated in the course description appropriate?

Did the session materials contribute to achieving the learning objectives?

Did the equipment (screen, microphone, projector, etc.) in the room enhance the instruction?

Was the time allotted for the session appropriate for the topic?

Name:__________________________________________________________________________________________________

Company:_____________________________________________________ E-mail:___________________________________