VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies,...
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![Page 1: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/1.jpg)
VTCT
Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary
Therapies, Sports and Business sectors.
Lesley Morris – ICT Manager11th May 2011
![Page 2: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/2.jpg)
Agenda
• How VTCT have implemented Parnassus Awarding System
• Other applications we have implemented and how they link together
• Items still on the agenda we are working towards
• The future . . . .
![Page 3: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/3.jpg)
Where we were!!
What to do with it ?What to do with it ?
![Page 4: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/4.jpg)
The problem
![Page 5: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/5.jpg)
Issues and Action
• Multiple spreadsheets• Multiple databases• No information connection • Re-work of base data• Stress• Additional temporary staff
at peak times
Inefficiency!!!
AnalySSe SolUUtion ProCCess ObjeCCtives TEEamwork ViSSion SaleSS
![Page 6: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/6.jpg)
Our approach . . .
• We drew up a formal scope• We went out to tender• We set up internal project teams• We chose GA as our partner
We opted for integration across our systems
![Page 7: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/7.jpg)
So what came next ?
•We reviewed our processes to analyse where the log jams were•We re-structured internal teams•We found out what our customers expected from us
•We implemented Parnassus/CRM 8th June 2009 •We implemented GP 1st Aug 2009
![Page 8: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/8.jpg)
The Solution . . .
![Page 9: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/9.jpg)
Why Parnassus?
• A product designed for the AO environment• Disciplined Qualifications setup• Learner Audit trail• Ease of Use• Constantly reviewed
• Ability to integrate with other systems!
![Page 10: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/10.jpg)
What we integrated
• CRMCRM– Centre Recognition– EV monitoring and administration– plus generic “out the box” CRM functionality
• Great PlainsGreat Plains– Invoicing– Financial reporting and monitoring
![Page 11: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/11.jpg)
What integration gives us
Joining everything up has allowed us to:
•Put information in once for use across ALL systems•Reduce turn round time •Improve productivity – via online registration and certification
Improved efficiency - improved Customer Service!
![Page 12: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/12.jpg)
CRM/GP/Parnassus
• RumbaRumba interface allows us to manage our qualifications at Centre level and ensure the information is correctly stored in Parnassus
• BoleroBolero seamlessly synchronises the data
• HermesHermes link allows us to invoice direct from Parnassus for Learner registrations
• HermesHermes will also (when live) allow us to invoice direct from CRM for Centre visits etc
![Page 13: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/13.jpg)
Working with other systems
• Parnassus already links with our e-assessment system for uploading of learner registrations
It needs continuous development to ensure:• It stays ahead of the game in the changing world of
Awarding• It can link to external regulatory system – e.g. DAS,
RITS, LRM• It can benefit from its user contributions – exampled
by todays’ event
![Page 14: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/14.jpg)
What is coming on stream . .
• Automatic posting of learner results from our xAMS assessment system
• Auto population of our e-portfolio system coming on line for Sept 2011
• Improvements to our online certification and registration systems
• ?????
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Our e-Portfolio
In addition to providing usual features it also includes full, electronic record of assessment books integrated into the learner interface and is driven from the learner perspective
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Integrating our Portfolio
Data in once – fully integrated!!!
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The future . . .
• As a User Group member VTCT would hope:
• To inform and influence the development of the product to the benefit of all users
• To ensure the ever growing demands of the QCF and associated changes from the Wolf report are actively embraced
• To benefit from information exchange and new initiatives as they arise.
![Page 18: VTCT Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager.](https://reader035.fdocuments.us/reader035/viewer/2022062517/56649f275503460f94c3f747/html5/thumbnails/18.jpg)
• Thank you for listening.
• Questions???