VRM Workshop Feb2008
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Transcript of VRM Workshop Feb2008
![Page 1: VRM Workshop Feb2008](https://reader034.fdocuments.us/reader034/viewer/2022052307/554925c5b4c90547498bbe69/html5/thumbnails/1.jpg)
Vendor Relationship ManagementEnabling buyers and sellers to build mutually beneficial relationships.
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Background
Berkman Project
Started by Doc Searls
Reciprocal of CRM
“Manage vendors as least aswell as they manage us”
Intersects with identity,marketing, support, sales…
phot
o: d
ebs
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CRM / VRMScenarios
customer control
vendor control
trans
actio
ns
rela
tions
hips
the globalvillage
the matrix(blue pill)
minorityreport
me-ville
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Goals
Define and advocate a clearvision for VRMEnsure the development andpublishing of open standardsand specs for VRM servicesCreate a lightweight andeffective VRM org structureDrive VRM usageCreate and oversee a VRMcompliance program
phot
o: g
aura
ng
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PotentialPotentialInitiativesInitiatives
Personal KnowledgeBanksPersonal Health RecordsDigital ReceiptsPersonal RFPsSupport Beacons
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VRM SessionInternet Identity Workshop (2007)
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Getting Involved
Project VRM Site - http://www.projectvrm.orgMailing List - http://cyber.law.harvard.edu/projectvrm/Mailing_list
Blog - http://blogs.law.harvard.edu/vrm/