Volvo Burtaine
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Transcript of Volvo Burtaine
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8/12/2019 Volvo Burtaine
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North America
Wellness at Volvo/MackThe Real Truth
Jeffrey Burtaine M.D.
Medical Director: Volvo / Mack North America
Aldo Cipriotti
StayWell Senior Program Coordinator: Mack
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North America
History
1. Program began in 2000, when Mack was
owned by Renault
2. We hired StayWell with J+J being a very
close second.
3. Program lasted approximately 2 years until
the truck market went in the tank (3 to 4year cyclical market)
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North America
History
4. Program more of a delightful add on ratherthan a Company sponsored cultural change
effort.5. World Headquarters building was already
smoke free. Factories went smoke free in2000
6. Began the program again,with StayWell,June 2004.
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North America
Why Wellness Now??
1. AB Volvo bought Mack Trucks late 2001.
a. Work life balance very important in
Sweden
b. Corporate Value: Respect for the
Individual.
c. Successful global company with large
pocketbook.
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Why Wellness Now??
d. Already had versions of wellness in
Sweden ex. Lifestyle West
e. Trying to get control of, and understand,
American health care and American labor
costs.
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North America
Why Wellness Now??
2. Jeff Burtaine works at Volvo/Mack
a. Started one of the first hospital based
wellness centers, 1982.
b. Had gotten high enough in the Company
to have political influence.
c. Had the enthusiasm and energy to
pursue this dream.
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Why Wellness Now??
d. Understood that it had to be part of theculture, not an add on.
3. Joe Huxta, health benefits manager, worksat Mack.
a. Understood that the health care cost
trend was out of control.b. Understood that a multi-facetedapproach was needed.
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Why Wellness Now??
c. Understood the link between healthieremployees and healthcare costs without
insisting on hard data to start with.4. Kaye McLeod is in charge of benefits for
Volvo NA, Joes boss.
a. Also understood the link betweenhealthier employees and costs. Had faith inJoe and his analysis.
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Why Wellness Now??
5. The CEO of AB Volvo had a heart attack.
a. When he recovered he called the
Presidents of Mack and Volvo NA and told
them to put state of the art fitness facilities
in their administrative office buildings.
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What Results Do We Hope For?
1. Highly successful participation figures
memberships in fitness centers, % of HRA
participants, numbers attending classes, lectures,stop by booths etc.
2. Behavior change resultsstop smoking, lost
weight, controlled blood pressure etc.
3. Number of employees in high risk groups
dropping to medium or low risk, StayWell data.
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What Results Do We Hope For?
4. Changes in presenteeism as judged by self
report questions on HRA.
5. Changes in absenteeismpresently this
data is not available until we switch to SAP.
6. Changes in dollars spent on health care
claims. StayWell is currently working withour third party vendors.
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Global Implications
1. We want the same programs globally,starting with the big three: France, Sweden,
USA2. Another corporate valueVolvo will have
among the healthiest employees in theworld.
3. A corporate health and well being steeringcommittee at AB Volvo
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Global Implications
4. Three major expectations for Volvo employees:
Business objectives, Personal growth objectives,
Health and well being objectives. Put all three inthe Personal Business Plan (PBP)?
5. Cultural Support/Buddy SystemPeer
encouragement.
6. Health Risk Analysis Screening (HRA) in the big
three countries.
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Global Implications
7. EAP (employee assistance programs) in
Europe following the American model.
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Results
Health care expense trend is flattening
2003 11.7%
2004 8.9%
2005 2.1% (Partly due to union
negotiations and costsharing)
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26% 34%
58%56%
15% 10%
0%
25%
50%
75%
100%
P ast Cur r e nt
Percent
at Risk
0-2 Risks 3-5 Risks 6+ Risks
Mack Trucks
2/23/2006
31% 36%
57% 56%
12% 8%
0%
25%
50%
75%
100%
P ast Cur r e nt
Percent
at Risk
0-2 Risks 3-5 Risks 6+ Risks
Volvo
2/23/2006
Program yielded a
6.5% reduction in
health risks for Mack
employees, which
exceeds expectations
by 3.5%. [N=734]
Program yielded a
4.5% reduction in
health risks for Volvo
employees, whichexceeds expectations
by 1.5%. [N=801]
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$4,183
$3,946
$3,800$3,850$3,900$3,950$4,000
$4,050$4,100
$4,150$4,200$4,250
Past Current
AvoidableCo
sts
(000s)
$3,803
$3,543$3,400
$3,500
$3,600
$3,700
$3,800
$3,900
Past Current
Avoidable
Cost
(000s
)
Based on health risk reduction,
program yielded an estimated
savings of $322/participant
Based on health risk reduction,
program yielded an estimated
savings of $320/participant
Mack
Volvo
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HEALTH FOR LIFE
A Snapshot of Wellness at Volvo and Mack
North America
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North America
Millions of years50 years
THINK ABOUT IT
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North America
Mack Top Health Risks
Weight (72%)
Eating (72%)
Stress (65%)
Exams (62%)
Cholesterol (57%)
Mack # of Chronic Conditions
68% report having 1 or more
41% - 1 Chronic Condition
28% - 2 Chronic Conditions
31% - 3+ Chronic Conditions
Volvo Top Health Risks
Weight (71%)
Eating (66%)
Stress (62%)
Cholesterol (61%)
Exams (58%)
Volvo # of Chronic Conditions
65% report having 1 or more
43% - 1 Chronic Condition
22% - 2 Chronic Conditions
25% - 3+ Chronic Conditions
WHY WELLNESS ? THIS IS WHY
2004 Results of Company Health Risks for Non-Bargaining Unit Employees: Total Participants 2,162
Tool: StayWell HealthPath Health Risk Assessment
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North America
Mack Top Health Risks
Weight (75%)
Eating (72%)
Exams (69%)
Stress (67%)
Cholesterol (66%)
Mack # of Chronic Conditions
65% report having 1 or more
41% - 1 Chronic Condition
27% - 2 Chronic Conditions
32% - 3+ Chronic Conditions
Volvo Top Health Risks
Eating (77%)
Weight(76%)
Exams (70%)
Stress (68%)
Cholesterol (68%)
Volvo # of Chronic Conditions
66% report having 1 or more
36% - 1 Chronic Condition
29% - 2 Chronic Conditions
35% - 3+ Chronic Conditions
2005 Results of Company Health Risks for Bargaining Unit Employees: Total Participants 1,846
Tool: StayWell HealthStep Health Risk Assessment
WHY WELLNESS ? THIS IS WHY
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North America
Health for Life
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North America
Components
On-Site Management: Mack and Volvo Headquarters NA
Expansion: ManufacturingPlants: NRV & Powertrain Q4 2006
Committee: Eleven active members participating monthly
HRA: HealthStepand HealthPath: Online and Paper
Biometric Screenings: Total Cholesterol, HDL, Glucose, BP
Campaigns: Nutrition, Stress, Exercise, Weight Management
Workshops: Focused delivery on a variety of topics
Disease Management: Work with health plans
Next Steps: Intervention ProgramHealth Behavior Change
Fitness Programming: Fitness Centers on-site
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North America
Mack Program Participation
N (2005) % N (2004) %
Mack HRA
NBU940 70% 976 73%
Mack HRA
BU985 36% N/A N/A
Biometric
Screenings1,861* 43% 872 63%
Onsite
Programs15,000** N/A N/A N/A
*Program expanded from 1,300 eligibles to 4,300 in 2005
**Includes total touches for onsite programs such as: campaigns, workshops, courses,
massage, stop by booths and more.
Mack Trucks
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North America
Volvo Program Participation
N (2005) % N (2004) %
Volvo HRA
NBU1,183 61% 1,186 61%
Volvo HRA
BU861 30% N/A N/A
Biometric
Screenings1,809* 40% 1,034 54%
Onsite
Programs13,000** N/A N/A N/A
*Program expanded from 1,950 eligibles to 4,600 in 2005
**Includes total touches for onsite programs such as: campaigns, workshops, courses,
massage, stop by booths and more.
Volvo
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North America
Winners of the INDIVIDUALINDIVIDUAL Competition:
1st Place: Participant
Lost 16.91%2nd Place: ParticipantLost 15.33%3rd Place: ParticipantLost 14.98%
Winners of the TEAMTEAM Competition:
1st Place: Team BTL Lost 13.05%2nd Place: Team Dead Weight Lost 12.76%
3rd Place: Team Gut Busters 11.34%
Total Weight Loss for Volvo and Mack
7,957 lbs7,957 lbs
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North America
Our Strengths
Philosophy:Not Just Another Wellness Program: ProgressiveCompany Support:North America(Mack / Volvo NA) and Global
(AB Volvo- Jeff Burtaine Influence on Global Application)
Programming: Comprehensive Program Delivery to Mack / VolvoEmployee Participation/Support: Bargaining and Non-Bargaining
On-Site Delivery Team: Wellness & Fitness Components
Dedicated Committee: Representation by Key Personnel/Locations
Research Tools: Building the Case/Outcomes Study
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N th A i
Moving into the
Future.