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Volume 9, Number 12-December 2004

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Volume 9, Number 12-December 2004

©

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PARKING TODAY is circulatedfree of charge to those whohave an interest in the parkingindustry. In order to facilitatedelivery, readers outside NorthAmerica are charged $50. PostOffice receipt available uponrequest. Single copy price $5.Manuscripts, articles, photo-graphs, artwork, productreleases and all contributed

materials are welcomed byPARKING TODAY; however sub-missions are subject to editing.Advertisers and advertisingagencies assume liability for allcontent (including text, repre-sentations and illustrations ofadvertisements printed andalso any and all claims madeagainst the publisher.Publisher’s sole responsibility

for error in advertising contentextends to correction in thesucceeding issue.

PARKING TODAY (ISSN:10955062) is published monthlyexcept bimonthly in Decem-ber/January by Bricepac, Inc.,12228 Venice Boulevard, #541,Los Angeles, California 90066. Periodicals postage paid at Los

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PARKING TODAY

december 2004 features

volume 9 number 12

12 Parking in Higher Education – The Pros Speak Out

16 Sharing Data…Evolving from “Thick” to “Thin”

18 Easing the Parking Crunch

20 Emergency Phones In Parking Facilities

22 Two Higher Ed ProsExpand on the Topic

36 Death by Parking

Page 20

Point of View ..........................................................................................6

Industry Notes ........................................................................................8

Letters................................................................................................15

Comments from a Manager ..............................................................28

PT the Auditor ......................................................................................32

New Products ......................................................................................34

Classified Advertising..........................................................................40

Reader Service Information................................................................43

Dealers, Installers & Suppliers ..........................................................45

Upcoming Events ................................................................................46

regular features

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How can you interact with customers if you’re parked behind a desk?

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© 2003 Ascom Transport Systems, Inc. All rights reserved.

Hands-on management just got easier.

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December 2004 • Parking Today • www.parkingtoday.com6

Finnecy told me that he anticipated nearly 250 attendeesby the time the show closed. “We are in L.A., and thereare a lot of attendees. We move back to San Francisco nextyear.”

I was particularlyimpressed with theassociation’s selectionof a keynote speaker:Star Trek’s Mr. Sulu,George Takai. Seemshe was appointed byLos Angeles MayorTom Bradley to theboard of directors ofthe Southern Califor-nia Rapid Transit Dis-trict, serving from1973 to 1984. He wasone of the drivingforces behind the Artsin Transit program inwhich every Metrorail subway station isgiven its own distinc-tive look. He alsoserved as a vice presi-dent of the AmericanPublic Transit Associa-tion. Wow!

I was ticked that I was a day late and didn’t get hisautograph. I would have put it on my wall right besideKim’s.

***It’s Wednesday, Nov. 3, and the election is over.Well, looks like I won’t be eating any crow this year. I

quote from my September 2004 Point of View:“We get all our news and information from the 50-

milers. The folks in the middle are ignored. But watch out.This year, they will be heard. You read it here first.Whether you like him or not, Bush will be reelected by aminimum of 5 percentage points. Get used to it. Nuff ofthis. I will revisit this topic in December and either takemy lumps or eat crow.”

OK, it was only 3 percentage points, but that’s not badconsidering I made the projection in late August. I guessdue to the error in points, I will settlefor chicken rather than pheasantunder glass.

Have a great Christmas and aHappy New Year. See you in 2005.

Tasmania, the Catskills,Mr. Sulu and Eating Crow

am writing this on Tuesday, Nov. 2. Awaiting the out-come of the election so I can see whether my dinnerwill be pheasant under glass, or crow. In the meantime, take a look at the photo nearby. It

was sent in by myopposite number, MalGreenop, editor of themagazine that sup-ports the ParkingAssociation of Aus-tralia. The photo wastaken in the Aussiestate of Tasmania --Mal’s home, by theway. Seems the pay-by-bay meter got thebest of the Mini,which was doingabout 35 mph when itjumped the curb.

I’m told that afterthe car was removed,the stainless steelmeter was reinstalledand was still operat-ing. Now this is prettygood advertising for acompany to get ink in“Point of View,” so Iwon’t give you its name. Suffice to say that it’s similar to alarge, horned beast from the deepest reaches of Africa.

This was travel month, and I was fortunate enough toattend the New York State Parking Association meet in theCatskill Mountains, about 75 miles from New York City. Itwas a beautiful location, right on a golf course. Unfortu-nately, I missed the tourney.

NYSPA President Michael Klein is a generous host anda true parking pro. Its training sessions were top rate. IPIInterim President Kim Jackson was on hand as keynotespeaker and as trainer, holding forth on “how to do morewith less.”

Kim is really on the circuit, representing the IPI at vir-tually every conference across the country. I’m not sureshe even sees her office. Thank heavens for cell phonesand e-mail.

***I returned 15 minutes ago from the annual California

Public Parking Association Convention held in nearbyBurbank, and frankly, it was another winner. The exhibi-tion hall had 43 exhibitors and looked like a smaller ver-sion of PIE or the IPI. Conference Organizer Howard

John Van Horn

I

point of view

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• Lifts cars hydraulically and locks them firmly in place.

• Installs in any season… indoors or outdoors.

• Little or no site preparation saves money.

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For literature or more information, call

800-966-5509 or www.parkplus.co.zaCircle #49 on Reader Service Card

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Double or triple your parking space with

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December 2004 • Parking Today • www.parkingtoday.com8

Ampco System Parking has been awarded a multi-year contract with the Metropolitan Airports Commissionfor Minneapolis-St. Paul International Airport. The con-tract covers parking management operations for morethan 18,000 parking spaces at the seventh busiest airportin the world. "We are pleased to be selected as the parkingoperator for Minneapolis-St. Paul International Airport,which is currently ranked among the top five airportsworldwide for overall customer satisfaction," said ThomasBarnett, president of Ampco System Parking.

Transpo Industries recently announced that Chair-man and CEO Arthur Dinitz has been recognized by theAmerican Road & Transportation Builders Association(ARTBA) as one of America’s Top 100 Private Sector Trans-portation Design and Construction Professionals of the20th Century. He received the prestigious honor at anawards dinner Oct. 21 in Washington, DC.

Dinitz founded Transpo Industries in 1968, develop-ing roadway safety devices and products that wouldenhance the safety of the traveling public. His first prod-uct was a water-filled, energy-absorbing bumper, installedsuccessfully on more than 4,000 taxicabs in New YorkCity.

In continuing a search for new and innovative prod-ucts, Transpo introduced crash cushions, omni-directional

industry notes

breakaways for sign supports and light poles, airport jet-blast and perimeter security fencing, and a highway-railgrade safety crossing system. The company also developedpolymer concrete materials and precast technology forrapid rehabilitation and preservation of bridges, roads,tunnels and runways.

Denison Parking has begun working with the Park-ing Authority of River City (PARC) in Louisville, KY. Thecompany was chosen to manage the south sector ofPARC's portfolio, which consists of seven garages contain-ing 4,600 parking spaces. Mark Pratt, President of Deni-son, commented: "I have known and respected our princi-pal client contacts at PARC for many years, some since Ibegan my career in parking in Lexington, KY, more than20 years ago. It's a thrill to return to bluegrass country towork with friends. We're looking forward to a long part-nership.”

The National Council of Structural Engineers Associa-tions (NCSEA) has named Walter P. Moore as an awardwinner in the Structural Systems for Buildings GreaterThan $30 Million category in the 2004 Excellence in Struc-tural Engineering Awards Program for its role in the designof the Phase V Expansion of Orange County ConventionCenter in Orlando, FL. The program recognizes creative

Continued on Page 10

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December 2004 • Parking Today • www.parkingtoday.com10

achievement and innovation instructural engineering.

Walter P. Moore provided struc-tural engineering services for the cen-ter’s 3 million-square-foot expansion,nearly doubling the size of an alreadysuccessful facility. The Orange Coun-ty Board allocated $748 million andcharged the design team to deliver anew civic center landmark and state-of-the art facility -- all within 42months.

After three decades of discussionsand a dozen years of planning, NewRochelle, NY, formally dedicated itsnew $20.5 million downtown trans-portation hub and appeared to havefinally settled on its name. It's notthe "New Rochelle Intermodal Trans-portation Center,” even thoughthat's what’s on a small bronzeplaque unveiled at the dedicationceremony. That name had been useduntil recently by the city.

"People are all confused by theword 'intermodal,' " Mayor TimothyIdoni said during the ceremony. "Andit's not in your spell-check."

The name isn't "Station Park,"either, even though that phraseappeared on a sign at the construc-tion site. The term "Station Park"came from an available Web addressthat the city used to help residentsobtain parking permits for thegarage.

The complex's real name is the"New Rochelle Transit Center." Andthough it wasn't on the plaque anddoesn't hang on the building yet, itdid appear on the postcard-size pro-grams handed out at yesterday's cere-mony.

Grand River Transit, a regionaltransportation system serving theOntario, Canada, communities ofCambridge, Kitchener and Waterloo,has recently acquired 18 Nova LFSmodel buses. It expects to take deliv-ery of a further 16 units over thecoming months. Grand River Transitnow has a fleet of 185 buses, ofwhich 20 are Nova Bus models.

Continued on Page 24

Industry Notesfrom Page 8

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call us at: or visit us on the web:

800-886-6316 (East Coast) www.edc-aim.com877-277-6771 (West Coast) www.parking101.com

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Permit Management• Unlimited permit types, fees and

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Actual size: 3” x 2.5” T

Temporary Parking Permit

DATE EXPIRES

ALTERNATIVE VEHICLE/TEMPORARY PARKING PERMIT

This pass must be hung face-forward from rear view mirror and visible

through the windshield. Failure to do so may result in ticketing or towing or

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PERSON ON PAYROLL DEDUCTION

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ATTENTION: Universities • Municipalities • Private Operators • Hospitals • Airports

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December 2004 • Parking Today • www.parkingtoday.com12

“Obtaining individuals with a good work ethic who arecustomer-oriented and capable of performing the requiredduties is one of our most difficult challenges.”

-- Francis Kovac, Manager,Traffic & Parking, Vanderbilt University

“Spaces are being taken by constant construction at theOhio State Univ. main campus.”

-- Damian Mastnick, Oregon State University

“Our main concern is that there is not enough parkingavailable at some of our sites. Currently, students do nothave to pay for parking, and a way of making more fundsavailable for parking could involve charging a minimal feeto students for parking permits and then allocating thatrevenue for additional parking projects.”

-- Lt. Ricardo Gomez,Houston Community College System

“Our biggest campus parking issue is trying to satisfythe expectation of our customers that they will always finda space that meets their definition of convenient. We aretrying to fulfill this expectation by making customers awareof their parking options, investigating locations and fund-ing for future parking garages, and promoting the use ofthe city and campus bus system for students and employ-ees.”

-- J. Douglas Porter, Indiana University

“Unrealistic expectations. Whether it’s construction,funding or having to walk too far to get to open spaces,most people don't take a step back and think about whatwe are saying to them. Everyone wants to tell us who theyare and what they want, and they don't care why it won'talways work. Everyone is going too fast to slow down andtake the time.”

-- Andrew Stewart, University of California, Riverside

“In one word: space! Morrisville State College allowsfreshman to bring their vehicles. With present-day societybeing as mobile as it is, everyone has a vehicle, causingproblems parking on campus. More parking spaces arebeing searched for on a continuing basis.”

-- Enrico L. D'Alessandro, Chief, Morrisville State College

“A true formula to determine the number of spaces rec-ommended. Commuter, resident and faculty/staff parkingrecommendations. Lighting levels for resident lots.”

-- Cy Cote, Chief/Director Campus Police, Rhode Island College

“At UC Berkeley, the greatest issue is lack of capacity.Even using stacked, attended parking, our campus has onlyabout 6,500 spaces to accommodate roughly 15,000employees (faculty and staff) and about 37,000 students.This problem is exacerbated by a lack of space; reluctanceon the part of university affiliates to pay higher parking feesto fund development and encourage alternate transporta-tion; and high development costs due to pressures to con-struct facilities underground and facilities that also serve asrecreational sports sites.

“The solution is to optimize existing facilities, developnew revenue streams to help fund expansion of capacity,and raise campus awareness of the problem and the effortsof Parking and Transportation to address the problem.”

-- Mark Miller, UC Berkeley

“The biggest problem that we deal with is space. Thesolutions we are thinking about are to eliminate freshmanparking on campus or on a very limited basis; limiting thenumber of parking permits sold (currently there is no setnumber of permits sold) and possibly selling them on atotal number of credits that students have; or building aparking garage near a new building, which is too costly atthis time.”

-- Chad Wolters, Sergeant Hope College

This month, Parking Today reached out to higher education parking managersthroughout North America and asked them about their major issues and somepotential solutions. Although some solutions may not work in your facility, at leastyou know there are many with similar problems.

Parking in Higher EdTHE PROS SPEAK OUT