Vol XXX No 11 I June 15, 2012 The Business...
Transcript of Vol XXX No 11 I June 15, 2012 The Business...
VISHWAJEET SINGH EPITOME TRAVEL SOLUTIONS INDIA
YASHPAL SONI EVEREST INDUSTRIES
www.dqindia.comCorporate Fraud /44
Vol XXX No 11 I June 15, 2012 The Business of Infotech
`50
92 pages including cover
SRIKANTH APPANASKS MICROFINANCE
RAJESH MUNJALEASY CABS
HUBERT DSAABBOTT NUTRITION INDIA
ARUN KUMARGLOBALLOGIC INDIA
SOONIUUSTRIES
SARITION INDIA
KAPIL MEHROTRAAPOLLO MUNICH HEALTH INSURANCE
SACHIN JAINEVALUESERVE
THEY RIDE ON TECHNOLOGYTHEY MEAN BUSINESS
THEY ARE YOUNG
A C H I E V E R S
NANDKISHOR DHOMNEMANIPAL HEALTH ENTERPRISE
BHAVIN PATELNOVA MEDICAL CENTERS
MAYUR DANAIT LUPIN
SSSSSRRIRISKS
SAEV
NA
RAJEEASY C
MALUP
ARUNGLOBA
RAJ KHEMANICLARIANT
Leisure /86
Special Subscription offer on page 84
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CONTENTSCONTENTSJune 15, 2012June 15, 2012
ACHIEVERSA new breed of young CIOs is taking on tech leadership positions, and achieving success
Arun Kumar country IT head, Global-Logic India
Bhavin Patel group head, IT, Nova Medical Centers
Hubert Dsa head, IT, Abbott Nutri-tion India
Kapil Mehrotra chief manager, IT, Apollo Munich Health Insurance
Mayur Danait chief information officer, Lupin
Nandkishor Dhomne CIO, Manipal Health Enterprise
Rajesh Munjal vice president, business operations, Easy Cabs
Raj Khemani head, IT, Clariant Chemi-cals India
Sachin Jain CIO, Evalueserve
Srikanth Appana vice president, IT, SKS Microfinance
Vishwajeet Singh CIO, Epitome Travel Solutions India
Yashpal Soni CIO, Everest Industries
15 COVER STORYCOVER STORY
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Edit ...................................................................6Online content ...................................................8 Inbox ...............................................................12Ganesha ..........................................................14News .........................................................74-83Last Matter ....................................................90
REGULARS
86| Personal Choices: The Other Side Of Me
CIOs share their interests...apart from tech, that occupies most of their time
LEISURE
DATA CENTER
BIG DATA28|Outsourcing: When Cloud Meets Big Data Business executives affirm that cloud-big data convergence will expand the horizon of service delivery capabilities. But how?
32| CIO Interview ‘Big data helps organizations in maintaining a competitive advantage by focusing on growth areas’ —Alpana Doshi CIO, RCOM
36|Data Centers: Transforming Your Data Center A fool-proof virtualized data center can deliver cost savings, efficiency, increased productivity, high
availability, and disaster recovery, among other things
40|Data Centers: A Data Center for Tomorrow As enterprise CIOs struggle to cope with byzantine and inefficient data centers, energy efficient technologies and comprehensive processes planning can alleviate the pain
GOVERNMENT
61|IT Challenges: Top Issues that Irk Today’s CIO While a CIO plays the highest IT leadership role in an enterprise, his job is not an easy one. It is fraught with various issues and enterprise dynamics
63|Enterprise Mobility: Ushering in BYOD It is time to harness the benefits of personal processing power by welcoming a ‘Bring Your Own Device’ policy
SECURITY44|Corporate Fraud: Can IT Blow the Whistle? The alarming increase in corporate frauds has shaken up the industry. Can IT play a proactive role in combating such frauds?
50|Securing Your BYOD Play The wave of IT consumerization is not only altering IT usage models through BYOD but also making CIOs extra careful on security
54|Combating DDoS Attacks in the Cloud The cloud has prevailed as the most efficient solution for cost savings, efficacy and ease of implementation
FRAUD
56|Unleashing the Power of the Youth The ‘Youth Enterprise Program’ focuses on developing ideation and innovation skills among students by giving them an opportunity to work on real social challenges
60|CVC: Old Wine in New Bottle? To give corruption a bashing the CVC is now trying to play with technology, but some of the basic issues still remain unaddressed
Costs
people
knowhow65|Facebook IPO: Was it a Case of Overhype? As facebook set the stage for one of the largest internet IPOs in history, many questions were raised on the valuation
67|Hi-Tech Products: An Expanding Market
With a rapid shift in buying patterns, the companies are changing their distribution models and implementing these with strong distribution networks
72|Outsourcing: Deeper in the Value Chain While the emphasis on efficiency, standardization, and industrialization will continue, the next-gen outsourcing solutions will value customer relationships, analysis based insights, and experience more
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EDIT
Black Friday
Ibrahim Ahmad [email protected]
The story began with the launch itself. Wall Street pundits found it strange that Facebook trading was being launched on a Friday. On top of that, while most new IPOs start trading by 11.00 and not 9.30, the
usual start time, there was no sign of Facebook trading till 11.30, when suddenly within 30 seconds more than 80 mn shares were bought and sold.
There was a problem for sure. Some traders protested that their orders were not getting completed and they were getting shares at a higher price than they bid for. On Monday, Nasdaq informed that the problem was owing to a technical error in the system. The problem of compensating the traders has so far not been resolved. Nobody seems to know what really happened, but this has been adversely affecting Facebook’s fortune on Wall Street.
This is just one part of the mess. The other one is a more serious issue and could hit Facebook and Mark Zuckerberg’s credibility, perhaps forever. Based on media reports and trader complaints about something being fishy, a group of Facebook shareholders filed a lawsuit in a New York court, and a regulatory investigation has been ordered to find out how Facebook, along with its underwriters—Morgan Stanley, Goldman Sachs, JPMorgan, and Bank of America—reduced the company’s financial outlook for 2012. The net impact was that the share price continued to tumble down, and was unstable. This was most unexpected for a tech IPO of the stature of Facebook.
This opens up the question that experts had raised in the first place. Facebook’s IPO price at $38 a share, that led to the company being valued at $100 bn, was not matching its financial fundamentals. Was it that the global hype around Facebook and its growing followers was smartly but unduly leveraged, leaving small investors high and dry.
Not the best possible start for a fairy tale. First, with so many controversies, investors are wondering if the financials of Facebook are really sound, and if the share price is significantly over-hyped. They may actually be doubting the whole business model of Facebook and similar such companies.
But more than that, millions of users may begin to wonder if they can trust Facebook with confidential information and pictures. That to my mind is a more serious problem going forward, and Zuckerberg and his team need to address that.
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EDITORIALGROUP EDITOR: Ibrahim Ahmad
EDITOR: Ed Nair
EXECUTIVE EDITOR: Atreyee Ganguly, Shweta Verma
ASSOCIATE EDITOR: Shrikanth G (Chennai)
SR ASST EDITOR: Shobha Sivakumar
SR CORRESPONDENT: Akanksha Prasad (Bengaluru), Inder Kumar,
Onkar Sharma, Rukhsar Saleem (Gurgaon), Shilpa Shanbhag (Mumbai)
SUB EDITOR: Charu, Ruchika Goel
ASST MANAGER DESIGN: Bhagbat Pattnayak, Harnek Singh, Pramod S Rawat
COVER DESIGN: Pramod S Rawat
EDITORIAL ADVISOR: Prasanto Kumar Roy
CORPORATE HEAD of SALES & MARKETING: Satish Gupta ([email protected])MARKETING: Manish Uniyal (Mgr Audience), Gulnar Oberoi (Asst Mgr Mktg), Niketa Chauhan (Exec Mktg), Arvind Razdan (Exec Mktg)
DELHI/NCRAmresh Mishra (Asst Mgr Sales), Ratul Mallik (Exec Sales)
BANGALOREVenkatesh L (Mgr Sales) T Roshan Sahadevan (Mgr Sales), Pradeep Kumar (Exec Sales)
MUMBAIShahid M Malek (Mgr Sales), Meenakshi Madan (Asst Mgr Sales)
PUNESunay Choudhury (Mgr Sales)
CHENNAIJayan A (Exec Sales)
KOLKATASandeep Roy Chowdhuri (Sr Mgr Sales)
HYDERABAD Srinivas S (Asst Admin)
INTERNATIONALVikas Monga (Mgr Sales)
BUSINESS
OPERATIONSGENERAL MANAGER: CP KalraSR MANAGER: Anuj Sharma
MANAGER: Debabratta Joshi
ASSOCIATE VP: Manish Verma
PRINT SERVICES: T Srirengan (GM)
CIRCULATION & SUBSCRIPTION: C Ramachandra (Sr Mgr), Sudhir Arora (Sr Mgr), Raghavendra S (Mgr), Raju Salve (Asst Mgr), Srinivas Gangula (Sr Exec), Bhawani Singh Rajawat (Asst Mgr)
AUDIENCE SERVICING: Sarita Shridhar (Mgr)
SHARED SERVICES
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Top 20
Ibrahim AhmadGroup Editor
EDITORIAL COLUMN
Ed NairEditor of Dataquest
TOP STORIESFrom May 1- May 15, 2012
Black Friday
Fighting Forty
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Vol XXX No 11 June 15, 2012
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OUR OFFICES
z The Big Data GambleVendors are bullish and say a big data play is a must for progressive CIOs, while IT heads are still testing the waters. But big data surely is the next big thing after the cloud
z Success and SecurityOur very own BSNL in association with Dimension Data rolled out 6 data centers to allay the data security fears of Indian companies
z Unlocking the Data Center PotentialA well-designed facility infrastructure assessment provides the management with vital information about a data center’s condition, availability, vulnerabilities, and capacity to support mission-critical loads
z India IT Infrastructure Market to be $2.05 bn: GartnerThe Indian IT infrastructure market comprising of servers, storage, and networking equipment is estimated to reach $2.05 bn in 2012, a 10.3% increase over 2011, according to technology researcher Gartner. By 2016, it is forecast to reach $3.01 bn
z SMART Notebook App for iPad Brings Software to Students
z Cyberspace as Global CommonsThere are varying and competing approaches to managing the global commons, all for achieving the goal of security
z Clash of the TitansThe ensuing war between the vendors has taken an interesting turn, while CIOs are likely to have the cake in terms of leveraging the best of innovations