Always on the move...

VOL XII NO 09september 2012

1. Mohit Mohindru, CATS HO 2. Shakuntla Bhat, L&T HO 3. Basant Kumar,JAI

Winners of Question Box:

This year company has given handsome increments to its staff members. Increment amount is record high. This is because of inflation but this has become possible due to improved performance of company at all level. We want upgradation of our staff but it needs major jump in profitability. Every member of the NITCO FAMILY is required to give its best and the best will bounce back to them in the form of better financial status. For ensuring this, we have to take certain measures for continuous and

sustained growth of the company. We can achieve this by:1. Business Growth: Many stations are stagnant in business growth. In some stations growth is nominal. In coming weeks special attention is required to be paid to business growing stations. Do intensive marketing for growing stations and send them maximum R/Ls so as to increase bookings as well as deliveries.2. Old Recoveries: Old recoveries are still continuing at most of the stations. This is adversely affecting company's liquidity. We have to streamline our recoveries for smooth inflow of funds. Clear all dispute with parties, seek help from HO/HQ where required, get your accounts reconciled and make your station flawless in recovery matters.3. Short / Excess: Problem of short / excess is still going on. Major reason of this is careless attitude of our loading staff and I/C stations are not paying attention to this. Every month company is paying huge claims and it is eating up major part of the company's profit. If this trend of short / excess is not checked the management may be constrained to take some firm steps against defaulting staff members.4. Hiring of Trucks: Hiring of trucks is also an important aspect for business growth. Better hiring at low rates with low advance freight must be ensured. Trucks should be hired through reputed broker at lowest possible rates.If the given measures are implemented in letter & spirit, the level of sustained growth will not elude us and we will certainly achieve the desired upliftment of our company initially and of our staff as a whole thereafter.

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September 2012

Hereunder is the overview of circulars. Please go through it:-l As we all know that the name of the company has been

changed from M/s Nitco Roadways Private Limited to M/s Nitco Logistics Private Limited as per fresh certificate of corporation dt: 26.04.10 issued by ROC, J&K. but still stations are receiving cheques from the parties in the name of M/s Nitco Roadways Private Limited which causes problems & delay in our recovery amount as bankers do not accept these cheques. The existing bank accounts are either in the name of " M/s Nitco Logistics Private Limited" or "M/s Nitco Roadways". So please don't accept payments from parties which are in the name of M/s Nitco Roadways Private Limited. Please ensure compliance of the same.Ref: 46/NCO/146 dt: 13.08.12Sub: Cheques favoring M/s Nitco Roadways Private Limited

l Cases have come to our notice that some stations are charging extra amount from drivers while releasing the balance freight. I/C station to please note that any additional charge collected from balance freight will result in getting truck on higher freight rates. Please note & ensure that no additional charge is collected while making balance freight payment.Ref: 48/NCO/148 dt: 20.08.12Sub: Extra charges - Dala / Munshiana

l Sh. Sudhir Vashistha, (ID: 011958) working at B.O.AGR, has been transferred to MBO GWL, in place of Sh. Ramesh Babu. Mobile no of Sh.S.K. Vashistha is 09301120448. All I/C Stations to please note.Ref: 50/NCO/150 dt: 23.08.12Sub: Administration Set up - MBO GWL.

NED UPDATE Circulars in a nutshell

- The Ten Commandments of Great Customer Service

- Customer service is an integral part of our job and should not be seen as an extension of it. A company's most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy your customers, they not only help us grow by continuing to do business with you, but recommend you to friends and associates.

- The practice of customer service should be as present on the show floor as it is in any other sales environment.

Courtesy: Marketing

To bring out the best in your team members, start by identifying their strengths. Ask these questions to discover their potential:

l What do you enjoy doing most?l How would you describe all the ways you add value to the

team?l What type of work energizes you?l Which areas of your job are most difficult for you?l What skills do you need to develop to improve your

performance?l Which work have you been most passionate about?l What is your communication style?With the answers you will be better able to delegate work, plan training and lead your team members.

Courtesy: HPD

DRAW OUT TEAM MEMBER'S STRENGTHSTIPS TO INCREASE

CUSTOMER SATISFACTION

1. All station heads / SFO /SFS are advised to check latest status of payment of property tax of company own properties and inform to Nitco Estates Division urgently.

2. All SFO /SFS are advised to send latest photographs of properties from front side also measurement of godown& offices for update.

3. All SFO / SFS are advised to check properties under your respective areas for whitewash / paint work immediate after monsoon.

September 2012

DO'Sl Clean the Computer System and it's surrounding

regularly..l Handle all the CDs/DVDs Drivers with care .l Mouse must be kept on mouse pad while dragging.l Before Loading the paper in the printer, the printer

must be switched off.l To check electric connections of UPS & CPU are not

loosel Proper shut down procedure must be adopted.l Computer Paper is to be used for computers only.l Backup must be done three times in a day.

GUIDELINES FOR ROUTINE COMPUTER CAREDON'T's

l Don't allow dust & eatables to gather on Computer Peripherals.

l Don't keep CDs / DVDs outside the cover/ jackets and never fold them.

l Don't try to Remove/Play with the mouse.l Don't leave paper in the printer before leaving officel Don't remove the power cables before shutting down

the computer.l Don't switch off the CPU when program is in running

mode.l Don't use Computer paper for any manual work.l Don't forget taking backup three times in a day

TAKE CARE OF YOUR COMPUTERS AND PERIPHERALS - THEY WILL SURELY TAKE CARE OF YOU. IN CASE ANY PROBLEM OR ANY BREAK DOWN, IMMEDIATELLY CONTACT NIC ON THEIR LANDLINE OR MOBILES.

Courtesy: NIC

1. Start your day with breakfast.Breakfast fills your "empty tank" to get you going after a long night without food. And it can help you do better in office. Easy to prepare breakfasts include cold cereal with fruit and low-fat milk, whole-wheat toast with peanut butter, yogurt with fruit, whole-grain waffles or even last night's pizza!

2. Get Moving!It's easy to fit physical activities into your daily routine. Walk, bike or jog to see friends. Take a 10-minute activity break every hour while you read. Climb stairs instead of taking an escalator or elevator. Try to do these things for a total of 30 minutes every day.

3. Snack smart.Snacks are a great way to refuel. Choose snacks from different food groups - a glass of low-fat milk and a few graham crackers, an apple or celery sticks with peanut butter and raisins, or some dry cereal. If you eat smart at other meals, cookies, chips and candy are OK for occasional snacking.

4. Work up a sweat.Vigorous work-outs - when you're breathing hard and sweating - help your heart pump better, give you more energy and help you look and feel best. Start with a warm-up that stretches your muscles. Include 20 minutes of aerobic activity, such as running, jogging, or dancing. Then cool-down with more stretching and deep breathing.

To be Contd………Courtesy: Nitco Times Team

For good health

LibraYour life is busier than usual this month, dear Libra, when you feel the need for a break from the more competitive or demanding elements of your life. Friends can be wonderfully helpful, particularly mid-month, when they might offer up pleasant distractions and encouraging words. Family relationships are moody and not especially reliable, but overall, a

partner tends to support your actions. You are making the connection between money and freedom. The way to your heart now is a practical route; you're most interested in reliability and security than you are in more flowery attention.Lucky Numbers: 7, 21, 31 Birthstone: Opal or Tourmaline Lucky Color: Blue, Yellow, Black, White Ruling Planet: Venus Most compatible with: Gemini, Aquarius, Virgo, Leo, Aries Special Qualities: Fair, Balanced, Artistic, Peace maker Weaknesses: Indecisive, Confused Most Clashes with: Taurus, Capricorn, Scorpio, Sagittarius

l

l Sunita Sharma, H.Ol Veena Kumari, H.O

Karuna Sharma, H.Q l Suruchi Gupta, H.Ol Sanam Gupta, H.Ol Archana Sharma, H.O

Solution of Last Issue's Jumble :“ENSURE PROMPT CLEARANCE OF GOODS.”

LAUGH A LITTLE

YOUR STARS THIS MONTH

Please send your entries to timesnitco@gmail.com

Paste Stamp Here

September 20124

Two boys were arguing when the teacher entered the room.The teacher says, "Why are you arguing?"One boy answers, "We found a ten dollor bill and decided to give it to whoever tells the biggest lie.""You should be ashamed of yourselves," said the teacher, "When I was your age I didn't even know what a lie was."The boys gave the ten dollars to the teacher.

GROUP A GROUP B GROUP C GROUP D GROUP E

TOPPERSJAL 2186LDA 3244KGD 1748

SPOILERSJNL 4314CHD 2613JRD 5717

TOPPERSSXR 1775BHB 1057NIL

SPOILERSCCU 1117GBD 1245ASR 1004

TOPPERSZKD 944JAI 750DEH 428

SPOILERSKNP 500GGN 370PNQ 579

TOPPERSGZB 241MBY 382GZC 395

SPOILERSGAU 92DUN 112BLU 46

TOPPERSPGD 18KOT 59MAN 137

SPOILERSMRI 0SLG 19KRU 18

GROUP A GROUP B GROUP CTOPPERS2JM 1223 2DE 16322LD 859

SPOILERSNIL

TOPPERS2SX 367 2AD 5102JL 321

SPOILERS2MM 310 2CH 582

TOPPERS2Gg 295 2BL 5032BH 301

SPOILERS2HY 239 2JA 1172GB 75

D2D Express

Nitco Roadways

July's delivery toppers (No. of GPs)

Winners of Last Issue’s Jumble

It has already been intimated to all the stations that delivery amounts should be recovered at the time of delivery of the consignments. They can take 2-3 days incase, the consignment is door delivered by the same truck, in any case, the delivery amounts should be recovered with in 3 days at the most from the date of delivery. Incase, there is some regular party and credit facility is to be given to them on delivery amounts, the approval should be obtained from H.O/HQ on the prescribed format, already sent with our circular dated 05/06/12, duly signed and stamped by the party.

Courtesy: RAKESH SHARMANitco Times Team Member

Questions are here under:. Any one from HO, HQ, or Branch offices can take part in this quiz and win laurels beside cash prize of Rs. 100/- by sending correct answers to timesnitco@gmail.com.Q1: Name the 1st non Test playing country to beat India in an international match?Q2: Who was the first Indian to win the World Amateur Billiards title? Q3: Name the player who has scored the most runs in a single Test innings?

ANSWER OF LAST MONTH QUESTION BOX

QUESTION BOX

Advisor : Mr. S.K. DuttaChief Co-ordinator : Mr. Virinder Pradhan

Team Members : Mr. Rakesh SharmaMs. Varsha Baru, Mr. Om Bahadur

timesnitco@gmail.com

Contact: 9419795285, 9796070191

1.System File 2. 1972 3. 10

ON TIREDC EIYEVRDL

DELIVERY AMOUNTS