VoIP Drupal portfolio
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Developing technologies for Social Inclusion and Civic
Empowerment
Leo Burd MIT Center for Civic Media
MIT – 2012.01.18
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3Photo: Leo Burd (2005)
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VoIP Drupal is…
A software platform that facilitates the construction of Drupal
sites that literally pick-up the phone, make calls, record
messages, send and receive text messages, run voice polls,
and more.
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VoIP Drupal modules
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VoIP Call attributes• Call id• Caller id• Destination number• Call status• Duration• Direction• Call script• Text script• Channel• Network• “Answered by”• Other…
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Dialplan scripting commands– Dial <number>– Say <prompt, voice, language>– Record– GetInput – JoinConference– RejectCall– Hangup– SendText <number, message>– RunIvrMenu
– Goto <label>– GotoIf <label, condition>– Gosub <script name>– SetVar<var name, expression>
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$script = new VoipScript('weather report');
$script->addLabel('start');$script->addGetInput('Local weather by phone. Please type your 5-digit zip code.');
$script->addSet("forecast_result", "^_voipscriptsamples_get_forecast(%input_digits)");$script->addLabel('forecast');$script->addSay("%forecast_result");
$script->addGetInput('To repeat this report, press the star key. To restart, press the pound key.');$script->addGotoIf('forecast', "^%input_digits == '*'");$script->addGotoIf('start', "^%input_digits == '#'");
$script->addSay('Thanks for calling');$script->addHangup();
(617) 652.0978
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VoipScript Samples module
– Script navigation
– Audio recording
– Call redirecting
– Conference call
– Office IVR with call redirecting
– SMS dialog
– Group SMS
– Voice call with SMS input
– And more!
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Potential VoIP Drupal applications• Go Out to Vote campaigns• 2-1-1 and 3-1-1 hotlines• Phone-based community surveys• PTA and other meeting reminders• Story recording / playback• Group voicemail• Audio speed dating services• Language training• Audio tours• Adventure games
• Interactive community radio programs
• Emergency announcements
• And much more!
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(617) 209-9094
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(646) 699-3989
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Ongoing collaborations
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Future directions
• VoIP Drupal 1.0
• What’s Up and other apps
• Visual VoIP Drupal
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Visual VoIP Drupal
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Ways to get involved
• Join http://groups.drupal.org/voip-drupal
• Play with script examples in the sandbox
• Create new modules
• Contribute code, documentation
• Help us spread the word!
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Leo Burd
http://drupal/project/voipdrupal
http://www.voipdrupal.org
For additional information
Special thanks to