VOICES OF INNOVATIONcsohio.himsschapter.org/sites/himsschapter/files/ChapterContent/cs… ·...
Transcript of VOICES OF INNOVATIONcsohio.himsschapter.org/sites/himsschapter/files/ChapterContent/cs… ·...
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Ed Marx, CIO
Cleveland Clinic
VOICES OF
INNOVATION…
fulfilling the Promise of Information Technology in Healthcare
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innovation is…
innovation…a change in method or technology; a positive, useful departure from previous ways of doing things
innovation Characteristics:
– Innovation is new – new technologies, products, services, processes, business models, etc.
– Innovation is a process that generates new sources of value and growth for the organization
– Innovation can dramatically change the basis of competition in an industry
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innovation is Everywhere…
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• Only 20% CIOs considered innovative*
• IT becomes Compliance function & cost center*
• 85-90% of IT spend are with vendors*
• Fear of failure*
• Healthcare CIOs are old school”
• Not working collaboratively”
• Lack of consumer demand, but rising”
• No formalized process…
Why innovation Lags
*CIO Magazine Nov 2016 “Marx
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8 Pathways
BLEND
CULTURES
COMMUNICATE
AND ELIMINATE
BARRIERS
STRESS
SIMPLICITY
RECOGNIZE
AND REWARD
CO-CREATE
SOLUTIONS
COLLABORATE
AND LISTEN
CREATE
ROADMAPS
USE PEOPLE
WITH IT
INNOVATE
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Blend Cultures
Include the organization’s
larger community and
ensure that institutional
leaders are engaged and
supportive of the proposed
innovative strategies.
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Communicate and Eliminate
Barriers
Cross communication is
essential to promote
innovation. By stripping
virtual or physical barriers
to communication, ideas
have a better chance of
being realized.
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Stress Simplicity
Do not overcomplicate a
solution to a problem;
keep the following
principle in mind: “When
you have two competing
theories that make exactly
the same predictions, the
simpler one” is better to
implement.
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Recognize and Reward
Recognize or reward the
efforts of stakeholders to
innovate even at the
smallest levels.
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Co-create Solutions
Appreciate the complexity
of attention that
innovation requires and
expose the organization
to demands from all
stakeholders.
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Collaborate and Listen
Listen for ideas that will
potentially solve a
problem or present an
opportunity to collaborate
with stakeholders and
galvanize your network.
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Create Roadmaps
Develop a plan for the
functions required to
innovate and encourage
effective communication
between functional
experts for strategic
clarity.
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Use People with IT
Do not create an over
reliance on people or on
technology; use both
resources in concert.
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To Be Innovative…
You Must be Innovative
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