Voice Applications of IP Technology

Peter F. Small (Sergeant Retired – Syracuse Police Department)

Public Safety Communications Technology Specialist

NLECTC-NE

26 Electronics Parkway

Rome, NY 13440

Voice Applications of IP Technology

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Piedmont Region VoIP Pilot Project

Emerging technologies from leading manufacturers of data communications

products offer another tool for Interoperability in Public Safety Communications

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• A Different Approach

Public/Private Partnership- The project is a long term multi-phase regional pilot

spearheaded by the City of Danville, VA. and Cisco Systems Inc. with regional MPLS links provided by Sprint/Nextel

- Additional technology provided by Raytheon (JPS Communications)

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Regional Public Safety Partners

- City of Danville, Virginia - VHF Radio System (s)

- Pittsylvania County, Virginia - VHF Radio System

- Caswell County, North Carolina - UHF Radio System

- North Carolina State Highway Patrol - Conventional VHF & Trunked 800 MHz Radio Systems

- Virginia State Police - Regional VHF Radio channel & Virginia Statewide channel

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• Problem- The City of Danville is located on the border with North

Carolina- Crime committed on the Virginia side of the border often

results in the pursuit of offenders into North Carolina• Communications Problem

- Disparate radio systems negatively impact:• Officer-to-Officer Communications• Officer-to-Dispatch Communications• Command and Control

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• Solution- Danville Police Department and their technology partner

established a Voice over Internet Protocol interoperability solution using a dedicated IP network and an emerging VoIP software solution

• Capabilities- Officer-to-Officer Communications

• Disparate Radio Systems interconnected via IP network

- Dispatch-to-Dispatch• Integration of console equipment to IP network resulted in a VoIP

“Intercom”

- Command and Control• Remote access from any voice enabled IP device (PC or Phone)

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• Implementation Challenges - Equipment

• Old technology (DC control, independent voter equipment, consoles)

- Personnel• Loss of trained personnel• Radio technicians unfamiliarity with IP networks – AND-• IP technicians unfamiliarity with land mobile radio equipment

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• Partnerships provide solutions• Donation of Session Initiation Protocol (SIP) standard

compliant equipment• Cooperation among two major technology

manufacturers to deploy the SIP based equipment• Establish an IP-to-IP connection between disparate land

mobile radio systems

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• VoIP Standards for Public Safety- Department of Homeland Security – SAFECOM

• Roundtable on Public Safety Interoperability and Voice over Internet Protocol (VoIP)

• Manufacturers Participating in the Standards Process – But More Importantly – Manufacturers building standards compliant equipment and employing standards based solutions in the field

• Meeting this week in Boulder, CO – VoIP technology provider “bakeoff”

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• Project Status- Installation of equipment complete – but not without

challenges- System training by the technology partner underway

• NIJ CommTech Role- Provide assistance w/governance- Provide “honest broker” technology assistance- Observe and Document:

• Implementation Process &• Operational Exercise and Evaluation of technology

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Contact Information

Peter F. Small – NLECTC-NE

Office: 888-338-0584

[email protected]

Voice Applications of IP Technology

Documents

Transcript of Voice Applications of IP Technology