Vodasoft katma degerli_hizmetler(farklar-differentiato)
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Transcript of Vodasoft katma degerli_hizmetler(farklar-differentiato)
![Page 1: Vodasoft katma degerli_hizmetler(farklar-differentiato)](https://reader037.fdocuments.us/reader037/viewer/2022103019/55b27c40bb61eb17798b458f/html5/thumbnails/1.jpg)
Key DifferentiatorsAdded Value Services
![Page 2: Vodasoft katma degerli_hizmetler(farklar-differentiato)](https://reader037.fdocuments.us/reader037/viewer/2022103019/55b27c40bb61eb17798b458f/html5/thumbnails/2.jpg)
Chat with your customers and
integrate the dialogs to the Customer
Service
![Page 3: Vodasoft katma degerli_hizmetler(farklar-differentiato)](https://reader037.fdocuments.us/reader037/viewer/2022103019/55b27c40bb61eb17798b458f/html5/thumbnails/3.jpg)
Monitor the social media and react
when needed. Integrate this
proactive responsiveness to the
Customer Service
![Page 4: Vodasoft katma degerli_hizmetler(farklar-differentiato)](https://reader037.fdocuments.us/reader037/viewer/2022103019/55b27c40bb61eb17798b458f/html5/thumbnails/4.jpg)
Be in Touch with Vodasoft by just a few CLICKS• Executive Summary• Monthly KPIs• Your Team• Reports Archive• Strategic Comments• Details of the Service• New Services to be started (Innovations)• Meeting Notes and TODOs• and more...
![Page 5: Vodasoft katma degerli_hizmetler(farklar-differentiato)](https://reader037.fdocuments.us/reader037/viewer/2022103019/55b27c40bb61eb17798b458f/html5/thumbnails/5.jpg)
Realize your Mobile Strategy for
Customer Services with Vodasoft
• Be in iOS and Android• Touch your customers through Mobile• Give them tools to solve their problems by themselves
(reduce calls)• Give information about your products (manuals, videos,
FAQ...)• Let them write to you easily, include Multimedia• Let your Customer Service be in your customers’ Pockets
![Page 6: Vodasoft katma degerli_hizmetler(farklar-differentiato)](https://reader037.fdocuments.us/reader037/viewer/2022103019/55b27c40bb61eb17798b458f/html5/thumbnails/6.jpg)
Get customer feedback via CSP kiosks
Integrate QR Code to your Customer Service• To Products• To Service Forms• To Desks/Shopsand get instant feedback
Apply instant, easy and short Questionaires throug Mobile.
![Page 7: Vodasoft katma degerli_hizmetler(farklar-differentiato)](https://reader037.fdocuments.us/reader037/viewer/2022103019/55b27c40bb61eb17798b458f/html5/thumbnails/7.jpg)
![Page 8: Vodasoft katma degerli_hizmetler(farklar-differentiato)](https://reader037.fdocuments.us/reader037/viewer/2022103019/55b27c40bb61eb17798b458f/html5/thumbnails/8.jpg)
Teşekkür ederiz.